I came to put gas I asked use the bathroom before I see that they have a public bathroom the clerk would lie to me tell me there's somebody in the bathroom I was waiting there for 20 minutes in the trend out. Nobody was in the bathroom. And he had a key the whole time. He's just going to walk in the bathroom in front of me He wasted my time. Being super rude I would recommend you take your money somewhere else. read more

PAUL PAUL PAUL.... Don't expect nothing but a cocky self centered egotistical individual who lacks any customer service. Went in with a complaint regarding the car wash. He refused to hear out the issue. Pushed his excuses and already decided he wouldn't care less. He had a final say. He had no interest in listening, didn't even try. It was very clear wasn't wanting to hear any of it and have already decided it's a null situation, discarding my issue. As a result, I asked to speak with someone else. He said there is no one else. Pretty much, so sad too bad. It is what it is. I asked for his superiors name. He refused. After I told him I would contact corporate, he wrote a number on my receipt and said to call his boss there. I asked for a name. After some back and forth of refusing to, he wrote the name. I asked him to please call his boss. He said his boss doesn't answer and is busy. I went to my car to get my phone, went back into the mart, called the number in front of him and it ranged on the lan line phone next yo him. He found it amusing and walked off to the back room. Lots of words interchanged throughout, but to sum it up, terrible experience. Pat who was left at the register said Raj would be in on Friday and she will let him know if she sees him. She also said I could also come back to talk to him then. Now that's wasn't so hard was it PAUL? Thanks Pat. I've been a loyal Chevron customer for over 30 years. I am a repeat customer day in and day out because this location his around the corner. It's been my go to Chevron for the last 20 years. I usually just gas and go at the pump and continue to do so throughout the pandemic and during inflation. Today was the needle that broke the camels back. I don't often go inside but each time,it's been a poor experience. I regret thinking things can change. Not if you're always hiring the wrong folks. It doesn't take much to be courteous. Read the Yelp reviews. Seriously need to consider customer service and people oriented folks to do the job. Then will patrons be willing to come and possibly pay your high prices because a great experience is what drives people back. The lack of will only drive away. This place is a disappointment. Avoid if at all possible. There's so many other gas stations who value you business. read more

Owner is very rude and very cheap. Paid for best car wash and it did not clean car at all. He did not want to let me run it through again or refund me. I am not the only one who this has happened to. read more

Gas prices misrepresented by almost a dollar and customers not permitted to use the restroom. The ratings are low for a reason - avoid this franchisee. read more

Everyone else at this location is great. The cashier named Gurdeep is a tool. I only come here because it is the closest Chevron to where I live. He's constantly on his phone, listening to music, and not paying attention. I've never cared because I am here for gas; I'm not here to be friends with a cashier. Today I asked him how I come back to get air because customers getting gasoline are given free air/water without the fee. He turns to me and starts getting upset, saying something like "listen buddy I am so busy you speak you speak I am busy you speak I don't know". Do your job properly. I know kids going through puberty that have a better work ethic than this grown man does. read more

make sure you ask for your receipt. he didn't give me my receipt so i ask for it. he Hesitated to give it to me. he told me it was an honest mistake he made. but how can u charge me for a drink i don't even have. he didn't even give me the full refund. don't waste ur time here. go somewhere else. read more

One of the more overpriced gas stations around. The lack of service bothers me and makes me not want to pump from here. There's better and cheaper gas stations around the area. DO NOT come here read more

The best thing about this chevron is its open 24-7-365 Gas: Overpriced more than regular chevron stations. The pumps dont have opperating hold hooks. Store: clean well stocked yet overpriced Outside: clean, well lit and easy access from the freeway Customer service: Sucks! read more

The gas prices here always seem to be more expensive than other nearby gas stations but it is conveniently located near the freeway off Jefferson Blvd. This is a great stop if you need to get gas and you are short on time. There are several restaurants nearby which is another convenience! read more

I accidentally gave them $100 thinking it was a $20 and didn't realize it. I walked out and he didn't say anything. Shortly before I left he came outside to let me know and he told me he's only giving me $60 back because "you would've lost money if I didn't say anything". It's his job in the first place and expected a reward for his good deed. I'm never coming here again. I never write any Yelp reviews but this is just upsetting read more

Maybe I got them on an off day when things were not working right at the car wash, but here's how it went down: I pull up to the car wash and put in my my wash code I hear the attendant come on the speaker, he says,"Hello?" Me: Yes? Attendant: What? Me: What's going on? Attendant: What do you need? Me: I did not ring you, all I need is a car wash. Attendant: You pushed '8' Me: Ok, well it's part of the code I put in, I didn't mean to get you on speaker. Attendant: What? You pushed '8' Me: Never mind Attendant: Wait, I'll be right there. Me: Ok So the attendant comes out the back door and does not come to me but stares blankly at the car wash. Me: Did I do something wrong? Attendant: What? Me: What did I do? Attendant: What do you do? Me: What...Did...I...Do? Attendant: What do you mean? Me: Did I not just speak to you over the speaker? Attendant: Yes...and? Me: You told me to wait while you came out here to see me. Attendant: Yes...and what would you like me to do? Me: Nothing, I just came here for a car wash. I thought you were going to talk to me. Attendant: You cannot put in a code while there is another car in the wash Me: Oh, ok, well then that's my mistake Attendant: what? Me: sigh...forget it. I feel like I was on stage doing the whole 'whose on first' routine. The person was not pleasant to deal with, that's for sure and the situation seemed to escalate, but the experience was entertaining while I waited for the car wash. I think I'll wash my car by hand from now on. read more

This Chevron is like most of the other ones!! They all seemed to be owned by the same family!! But this Chevron has SYLVESTER!! He's very nice & efficient!! He always has a big SMILE!! He always says hello and good bye!! For the most part the actual gas pumps are clean and the window cleaner usually has soap & paper towels. Stay away from pump 4!! Their prices are higher than Downtown or Midtown!! And they don't offer a discount for paying cash!! read more

Searched for a full service gas station this one came up. If you are looking for full service don't come here it's not available here. I'm wanting an attendant to fill me up! read more

How come this place don't list carwash prices? I want to know how much a car wash cost before I purchase gasoline! read more

Chevron - a view of a food mart at night - Gas Stations Near Me - West Sacramento, California

The service was exactly like other Yelpers been saying. They didn't greet, they didn't even care to say hello while we wish them a merry christmas. The cashier kept looking at us like we were suspicious. That's how they made you feel. Other than the service and the people, the restroom is ok and the touch-less car wash is decent as most Chevron car wash. $7 for basic. Come and buy what you need. Ignore those persons whose jobs could be replaced by robots. read more

You will find the WORST customer service at this location! The indians who run this gas station are rude and senseless people. Besides the high prices on gas, their car wash is a total rip-off! I went through it and it didn't even clean off the basics. I went inside to notify the staff of the problem and the cashier started yelling at me that im trying to rip them off by getting a free car wash. I just laughed and left. But i figured it was a good idea to leave a review and let you guys know what to expect if you decide to go here, but i really don't recommend it! read more

I get off of work late and I come here every night after work and in the past year there is a new employee by the name of SYLVESTER!!! He is very rude!!! He never greets, never says thank you. I have worked in customer service since I was a teenager and still do. I could never see myself give any customer attitude. When it comes to customer service I would appreciate the same kind of respect I give people which is to be nice and courteous and it's common sense when you work in customer service. There is an arco one block away and everyone there is very nice I will be taking my business there from now on. read more

Convenient location as its close to home and the freeway. It was my first time actually encountering the staff today, and it was the worst experience ever! Horrible, mean staff guys; I am going to try to avoid this gas station at all costs! This place is not worth my money! read more

If I could give zero stars I would. Chevron is fine. However the extremely rude Indian lady at the register treats customers as if customers are all beneath her. I kept trying to tell her that the pump screen was locked up and she insisted that I was wrong. All she would do is look at her screen inside and say "this tells me it works". Even when I showed her a screen shot that it's has an error code displayed she still insisted that nothing was wrong. read more

Ya, the gas isnt cheap! but its a great stop right before you get in the freeway. The staff inside are always in a great mood. I hit this place often, I can get gas, a carwash and grab a quick snack! read more

Just read the other reviews and noticed that a bunch were about the rude attendants, I'm glad I haven't experienced that. I use a cc and just pump and go. It is pricey but, convenient. read more

The gas here is between 50 cents and a full dollar higher than at nearby gas stations. Drive one or two more exits, and you'll find substantially cheaper Chevron gas. read more

These guys have the best propane prices in west sac. They are usually quick to refill your propane tank and it's never to long to pay at the register. Because they are right off the freeway I think the gas prices are a little high. read more

The clerk was really nice, which is always a plus. The store and the outside were clean. The gas is expensive, but I expect that from a Chevron. The worst part for me was the coffee bar inside. This is where this gas station lost some points. First of all, they were out of like 3 kinds of brewed coffee and it was 8am on a Sunday morning. Second, the coffee they DID have brewed tasted bitter, which means it wasn't brewed properly. I realize that this is a gas station, and not a coffee shop, but come on, most gas stations have a coffee bar that is a little better equipped than this one for a fraction of the price. read more

I have been in this place maybe 3 times and every time the guys are totally rude. Not going here anymore...this site should have negative stars for these kinds of businesses. read more

Touchless carwash and propane filling station in addition to the obvious gas pumps.

This is the last place to get Chevron gas in West Sacramento. The prices are always higher than other Chevron stations around Sacramento. I have found the customer service to be fair, the people do need training on how to smile and greet customers. I sense an attitude of entitlement and I'm doing you a favor, yes the lady who works here deserves a kick in the behind. The station is clean on the grounds and restrooms. They also have propane on sight, just have to be a little persistent in asking. I much prefer the Chevron located at the end of Capitol Ave. , just before you get on I-80E. General note: If all gas stations in West Sacramento would not place political banners on their property during an election, it would make "the doing business with you experience much nicer", really a complete turnoff in 2014. read more

WORST GAS STATION EVER!!! Went to pump gas and when I heard the trigger stop, I thought it was the pump on the other side so I didn't get out to check mine. Finally, when I noticed that it was "pumping" too much gas for my car, I got out to check. The handle was down and the machine kept running!! No gas coming out, I took the handle out of my car and the machine was still running! I put the handle back into the pump station and it finally stopped running. Went in to complain and the cashiers said no one complained about it all day except he knew I was already complaining about pump #1 ?! And then some regular guy with a white T-shirt on started talking to me and yelled back at me when I was raising my voice about the pump situation. Who wouldn't yell about that?! So BEWARE of this gas station... read more

Extremely rude attendants who always try to rush you out of there and speak down to you. Absolutely no sense of hospitality and very poor customer service. Left feeling very disrespected. read more

I paid for a car wash and afterwards my car was still dirty. I walked in to tell the clerk and he starting arguing with me that I wanted a free wash. He was very rude. My car literally still had the same dirt on it as before. Only difference was that it was wet now read more

Terrible customer service. If you use debit or credit, the gas pumps continue to charge even after you're done pumping gas unless you physically put the pump back into the pump holder. Management was completely rude about helping to fix the issue. read more

The car wash does a good job at getting rid of tree sap but isn't real thorough. A lot cleaner than it was but still obvious dirt... Still not bad for 7 bux. There's cheaper gas in town not far from here but it's convenient when you're on E! read more