I want to thank Kevin and Will for their great customer service in cutting a beautiful glass top protector for my dining table. They educated me on the various types of glass and the pros and cons of each. Who knew there were options too on the types of spacers to prevent the glass from sliding off the table. I decided to go with tempered low-iron glass to ensure the best clarity for my table. Kevin came out to measure it and then delivered it within a few weeks. I highly recommend Chevy Chase Glass not only for their expert service, and quality glass cutting, but their very fair pricing. I found other vendors much less service oriented and very overpriced. Toby L. read more

Very impressed with the work of Will and his technical crew on replacement of glass panes in our property. A reliable planning, solid work with a 10-warranty, transparent pricing and billing. What else do you need? read more

Easy to set up a home visit to have measurements taken and discuss details. Quick turnaround (depending on size of order). Mine was 42"x18" and took under two weeks. Installation crew arrived on time and were personable, knowledgeable and professional. read more

Kevin and his team did a masterful job creating a wall-size glass mirror and new larger glass table top for my home. They were a pleasure and expert with whom to work during the whole process. Excellent value for money! I highly recommend them!! read more

It's not everyday that I work with a glass company but I was so positively pleased with Chevy Chase Glass. They are incredibly responsive, cost effective, flexible and timely. I had a new tempered glass tabletop made for a root table base in my home. They came over same day as my call, quoted it and crafted it within a week and delivered it quickly. They even went above and beyond and delivered the old larger glass to another home. I was so pleased! It makes me want to find other glass projects in my home. Can't wait to use them again. Kudos Chevy Chase Glass. read more

Great service and communication. Will and Kevin were great to work with on a small project at work. Thanks.

Chevy Chase Glass is definitely my go to glass place. Theyve helped me out with glass pieces to cover wood desks and dressers in my house. I've had nothing but positive experiences using their services.. -knowledgeable, nice staff -competitive prices -quick turnaround read more

This is the best place to get good quality glass and quickly in the DMV! I ordered glass for my bar stand and it was done within a day. It looks great and I will definitely be back for future things. read more

Chevy Chase Glass - Low-iron glass top - Glass & Mirrors Near Me - Bethesda, Maryland

Friendly, reliableand knowledgeable staff. I have ordered over the phone and in person. Both ways work equally well. Pleasant store conveniently located in Bethesda. The turnaround time was quite good. Same day for a couple of items. read more

We ordered a simple glass top for a desktop. The customer service team was great and very responsive. Their two delivery men were very professional, they even took away the old broken glass. I would use them again. read more

Chevy chase glass did a great job! From start to finish they were professional. I needed a new shower door installed and they were able to answer all the questions I had. They worked with me to make sure they created exactly what I was looking for. When they came to install it they were professional and took time to get it just right. I highly recommend using them for your glass projects. read more

I needed tabletop glass to protect a piece of dear furniture of my parents. It wasn't a simple rectangular cutout, which stumped the nearby glass place in Washington DC. I called Chevy Chase, followed up with an email and detailed spec, got a quote back the same day, and delivery earlier than expected the following week. I'll definitely be a repeat customer. read more

I'm pretty surprised by the negative reviews. My boyfriend and I took a piece of glass that was slightly too large for our coffee table here to be cut, and we also put in an order for replacement glass for two picture frames. We were told they would all be ready on Thursday but, to our pleasant surprise, we received a call just a few hours later to tell us that our items were ready. The coffee table glass was cut perfectly and the edges look more professional than the piece of glass that originally came with the table. The picture frame glass also fit perfectly. Would definitely recommend them! read more

Chevy Chase Glass did an exceptional job installing a glass shelf in my bay window. It looks terrific! And is exactly aligned the window grid such that it looks like an integral part of the window design. It was a bit of a challenge since the shelf for plants needed to extend 75" across a wide bay window with only side supports. Kevin & Will recommended a no tint, half inch glass shelf which worked perfectly. Their installation team, led by Hugo, was courteous, professional and proficient. They even helped me install the curtain rod mount just below the glass shelf. I'm thrilled to see how well it turned out and highly recommend Chevy Chase Glass for any glass cutting and installation projects. I've used them for different projects over the years and have never been disappointed. read more

So they came in and installed the shower door we ordered, but there was a chip in one of the panes, and the gap between the door/fixed pane was just way too big. They accepted to change it, no question asked, so that was good. However, the attitude of the salesman was horrible. He was clearly aggressive and was almost in the mood to fight. I simply chose to ignore his aggressiveness to get the job done and get on with my life. I won't go there again for sure. At such prices, I'd rather deal with friendlier people. read more

Amazing job!!! We remodeled our staircase and decided on glass railings. Chevy chase glass were so amazing and thorough with their work they made sure our glass was perfect. My staircase is gorgeous! read more

Today the owner of Chevy Chase Glass, Kevin, hung up the phone on me because I wanted clarity on a charge for coming to my home. He is rude and unprofessional. I have been a long time customer of his. If he treats his customers like this I can't imagine what his employees must suffer. The charge that the employee said that I would be charged was no where near what I was actually charged. He adjusted a screw on my mirrored doors which took 2 minutes. When I questioned Kevin about the charge he became angry! A businessman hanging up the phone on you because you ask him a question is simply childish. I would not patronize this business! read more

Excellent customer service and very high-quality work. I'm very pleased. Thank you, Chevy Chase Glass.

I had another great experience with Chevy Chase Glass. They remodeled our master bathroom last year and without hesitation, we can back for our guest bath remodel. Incredibly friendly and knowledgeable staff, a big thanks to Will for making the process easy. On top of that, supporting a small business only improves the community. Keep it up! read more

I give this business a ZERO RATING. The way owner, Kevin Charbonaugh, runs his business, CHEVY CHASE GLASS, is unconcerned with customers almost to the point of arrogance. First, the telephone number just rings when the business is closed or when they are on another call. There is no answering device whatsoever. Second, calls and e-mails are often never returned. This type of unreliability destroyed all trust I had at the beginning in this business. In 2010 I e-mailed CHEVY CHASE GLASS (4951 Bethesda Ave Bethesda, MD 20814 (301) 654-2022) several times to request service and estimate but received no reply whatsoever. There was no answering service then or now (February 2013) to accept prospective customers' or existing customers' telephone messages. This is a disservice to those who do not have computer service or opt not to use it. Nearly 3 weeks ago I reached someone at Chevy Chase Glass and requested an appointment for an estimate. I was told that someone would call me back within 2 days to give me an appointment time. I was most surprised--as I was walking out my door--when about 5 days later an estimator telephoned and said he was in my area right then and could come over in a few minutes. This is a very "fly by the seat of your pants" and disorganized. The estimator was very polite and knowledgeable. He said that I would be given the final estimate on the following day (Friday) or Saturday but Monday at the latest. Over 2 weeks later I telephoned Chevy Chase Glass to courteously inform them that I hadn't yet received my estimate. I happened to talk to the owner, KEVIN CHARBONAUGH, who told me I would get my estimate but never said when. He had a very unconcerned, cold manner. I brought up to him the fact that I wasn't even sure I was telephoning his correct business number because there was no answering recording on it to verify that it was the business but that they did not provide means to leave a message. Charbonaugh gave me no response whatsoever! A week after I talked to this unconcerned owner, I still hadn't received my estimate. Consequently, I called the store and spoke with the lady who answered. She asked me what my estimator's name was. I replied what difference does it make, she should be able to look it up according to my name or address or phone number. She said she could only look it up by the estimator's name plus I needed to supply the type of work being estimated!!! Then she said that she could only get the estimate when the owner came back into the store. All signs point to the fact that the owner is a control freak with an inflated sense of self-importance who forces his employees to go through him before giving out any information and who is hugely unconcerned about his customers perhaps to the point of being contemptuous. Apparently he doesn't need business so to accede to his wishes, I will certainly never avail myself of any services by Chevy Chase Glass. read more

We couldn't be happier!! Was looking to get a piece of glass for my mother-in-law's coffee table. I made way too many calls trying to find someone who did it. A local hardware store referred me to Chevy Chase Glass. I called at 4pm on Friday, day after Thanksgiving and ordered it over the phone, paying with my credit card. They had it ready for delivery the following Wednesday -- even though they told me it would be longer!!! There were challenges in coordinating with my mother-in-law for delivery (I live out of state) but they never showed frustration. It was perfect and my "mom" is delighted! So are we!! Definitely recommend Chevy Chase Glass!! read more

Brought them the smallest job, honestly not even worth their time, but they did such a wonderful job and delivered it promptly and perfectly. I would use them again and again and would recommend them to everyone I know. Thank you! read more

Had an excellent experience with a shower door installation. Both Jose, the installer, and Rafael in sales were pleasant, prompt and professional. The store in Bethesda has samples of many kinds of doors and hardware and makes it easy to envision options. It may be more expensive than going to a big box and buying a similar door, but with professional installation, this was the way to go for installing on a marble shower wall in an older home. Hinged single panel looks sleek, but also allows opening in order to turn on the water easily. read more

These guys are very professional from the start to the end. Very knowledgeable and skilled. They used great material and finish work is excellent! Will not be disappointed with these guys. read more

I had a glass shower door that need a small repair, when other companies would not touch other companies previous work they did and gave me a great job. The employees were quick clean and very professional. Fantastic service. read more

Dropped in. Needed a copy of our glass shelf for a curio cabinet. When I got back home they called and said it was done! Haha. Went right back and picked it up that evening. Nicely done. read more

Excellent service. Arrived on time to measure for glass. Delievered glass on time. Called to say the delivery was running late due to bad weather. Professional service and good pricing. Not much more that you could ask for. Recommend highly. read more

I also don't know about what the negative reviews are saying. Maybe they improved their customer service based on these reviews. I had no problems as I recall. My designer referred me to them for a mirror in a tiny powder room and I also wanted a glass top to go over the new round wood breakfast table (we're slobs). They warned me since it was close to Christmas that they were backed up but they came over and measured. Right after the new year, I got a call and everything was ready. They installed in a jiffy. I thought the prices were reasonable, too. The custom mirror wasn't that much more than a ready made one, none of which fit the space anyway. read more

After begrudgingly using this company for the past couple of years, I have given up! They have a good quality product, slightly high pricing, but absolutely terrible customer service. They are a nightmare to deal with and owner Kevin is the rudest person I have ever spoken with over the phone. When a glass piece was cut wrong on our project, he actually yelled at me over the phone when I called to discuss the plan for repairing or replacing it. I was floored. This is no way to run a business. read more

so far so good. After reading the previous reviews I was worried about calling. They came highly recommended from a plumber friend of mine. They answered the phone first time and scheduled an estimator to come out in two days and let me know the lead time is 14days. read more

Had Campbell Glass come by and complete the project that Chevy Chase has botched. Campbell Glass did an excellent job and the installers were professional and courteous. read more

Business must be good. Called them 3x over a 4 day period and every time I spoke w/ someone who had no idea (timeline) when they can come out to estimate my window repair. Terrible customer service is no way to run a business. read more

The woman who answers the phone is extremely rude. Good luck on getting past her. She will just cut you off or say just a minute and never come back on the line. read more

I had an amazing experience with Anna; she answered the phone on the first ring, gave me a very reasonable estimate and said my glass (for nightstands) would be ready today or tomorrow. Appears things have changed for the better. I would highly recommend. read more