Scott is great! Very communicative, punctual, professional, and my tenants were very happy with his…read morework. Would hire again!

Scott estimated a small job at my home at under 2 hours with a price quote. He works slow & not…read moreconfidently. it took him over 6 hours to finish & he charged me as such. I asked if he would honor his quote & he refused & demanded full pay above his original quote. I had to finish his job (staining) to avoid even high costs, & knew I worked faster & more competently than he did. Horrible experience. He doesn't make eye contact... Kept a hoodie over his head. I Have dealt with many contractors and all the trades for decades and never experienced someone like Scott

Called and set up an appointment and she no showed me. Won't respond by text or phone. I drove to…read morethe unit and wasted time waiting for her. At least she could nave called.

I highly recommend Dawne at Sparkles Cleaning Services. We moved into a rental home sight unseen…read moreand were shocked to find the house wreaked of cigarette smoke. I hunted on Yelp and found Sparkles. Dawne was quick to respond, warm and thoughtful, and extremely knowledgeable. She knows her craft! I was also delighted by her very fair pricing. Don't hesitate to call Dawne.

This is the most professional building company we've ever worked with. They do what they say they…read morewill do, when they say it will be done. Great people, great company. They built our current home, and if we ever build again, they will build that one also. Ed and Michelle

From the owner: Our Mission is to deliver value in every new home we build, regardless of price; create…read moreneighborhoods that are family-oriented and located near public services, schools, recreation, and shopping. Our reputation for service before, during and after the sale will be our greatest measure of success.

We hired Live Clean for a selling house cleaning. They found things I missed that needed cleaning,…read moreand they had a basket of things we missed clearing out of the house. They were friendly and thorough. We were on a tight schedule and they were able to fit us in.

I was happy with the job they did but they did not wear masks and came late or too early which is…read morehard because my elderly mother in law lives with us and she hates to leave the house so we take her to brunch but 2 hours all we can do and she hates mornings. Then yesterday I asked if they could send a team of two that are vaccinated because my fiance and I have health issues and we already almost died last winter and my meds for MS make my vaccine not as strong. I was told that was not possible and I txted that it should be required and that I am required as a manicurist to be vaccinated. This is what she sent me... I'm sorry I cannot provide you with vaxSinAted employees. *See attached...

We recently had our kitchen countertops and backsplash installed and were extremely impressed with…read morethe entire experience. The team was responsive, professional, and easy to work with throughout the process. The craftsmanship was exceptional -- from perfectly aligned seams to a flawless waterfall edge and apron sink detail. The quality, precision, and overall care put into the installation truly exceeded our expectations. We're thrilled with the results and highly recommend this company for anyone looking for beautiful, well-executed stonework.

I rarely leave negative reviews, but my experience with Northwest Granite has been extremely…read moredisappointing from start to finish. Communication was awful at every level. Any time I raised concerns with the project managers, they were quick to blame me for delays and became defensive and aggressive instead of listening. At no point did anyone take ownership of the issues I was experiencing--I felt constantly questioned, doubted, and talked down to. The demolition crew that removed my old countertops was careless and unprofessional. They never put down any protection on my brand-new floors, and while breaking apart the old stone they crushed pieces of countertop into the flooring, damaging several areas. They also punched a hole in a wall I had just repaired and said nothing--no acknowledgment, no apology, just left it for me to find later. On top of that, they left sharp broken pieces of stone inside the cabinets, on the floors, in adjoining rooms, and even in the driveway. It felt like a rushed job with zero regard for housekeeping, safety, or respect for my home. When it came time to measure for the new countertop, they incorrectly measured the area next to the refrigerator. The new top was cut too wide and is now pushing the cabinet panel out, leaving about a 1/4" gap. Instead of acknowledging the mistake, they tried to blame me--saying it was already like that or that the cabinet panel was warped--and spoke to me as if I couldn't see the obvious issue. I waited weeks to hear what the next steps would be, but no one followed up. I always had to call or show up in person to get any kind of response from project managers or sales. The finished product is also poor quality. The seam is bad enough that I can catch a fingernail on it, and the edge looks rough and under-polished. Overall, this feels like a "fast and cheap" operation geared toward large apartment jobs or quick flips--not homeowners who care about quality and detail. If you value craftsmanship, clear communication, and simply getting what you paid for without having to fight for it, I would strongly recommend going elsewhere. I regret giving them my business, and by the end I was just willing to accept whatever got me out of dealing with them any longer. I would not recommend Northwest Granite to anyone.

I found out about Brandi from yelp a few years ago. She was helpful enough to give me information…read moreover the phone when I knew nothing. Fast forward 3 years and we have successfully bought our first home. Brandi has a wealth of knowledge about the real estate market in Spokane and surrounding area. She can tell you all about the home buying process, common hurdles to watch out for, and what qualities to look for in a home that you may not think of yourself. I learned a great deal from her about the market and knew exactly what to expect because she walked me through every step as they came. Brandi knows the neighborhoods of Spokane and can help you select the area that best fits your needs and price range. She has a helpful feature that notifies you of listings on homes as soon as they hit the market, and fit your preferences. She also has great availability, and is quick to respond anytime you have a question, or if something comes up. You won't regret working with Brandi. She will go to bat for you and make sure you are getting the home you want!

In late October and throughout November 2024, I had the privilege to work with Brandi Graham-Snow…read moreand occasionally her daughter, Abby Graham, to help me locate my first house. At first I was going to try the homebuying process alone, but quickly realized having a buyer agent would be best. Upon the first house we looked at, she helped point out so many details and concerns that I didn't even think about when looking at a house. It was right there that I knew I had someone extremely talented and professional. Brandi listened to what I was looking for and worked with me to finding the perfect purchase. She was quick to reply no matter if it was by email or phone and kept a lookout at homes that were listed. Eventually we found one that at first thought might have not been great for resell purposes (should I ever decide that), but upon reviewing we both loved the house. I highly recommend Brandi if you ever are looking to purchase a house in the Spokane area.

A job well done. A local, professional, knowledgeable, group of people. Bear Cat HVAC company...read more

Not sure why this says "Bearcat Heating and Cooling" but it looks like they changed their name from…read moreHurliman Heating and Air Conditioning - Cameron came out and well at first - seemed to be polite and friendly. He got our furnace working - but that didn't last long. I had to have him come back out and he told me that the reason it wasn't working - was because of poor maintenance on our part and told the warranty company we needed to have the ducts cleaned - for an additional fee. Sadly when he was out the first time he indicated we had a decent amount of carbon monoxide in our home. No real explanation of what to do but he didn't check the second time around. He did mention where it looked like the heat exchanger might have at sometime leaked, but no follow up on that. We had to have the unit completely replaced (no longer under our home warranty, so this was out of our pocket) a while ago and TWO separate companies come out to diagnose and they BOTH found several cracks in the exchanger as well as carbon monoxide detected. Super sad that my family and our health, as well as the finances have been affected. When I called to let the office know what had happened, though it's been a while since we've had the unit replaced, Shawna - who was less than concerned about the situation, wasn't very friendly and pretty much gaffed it off, saying that it's been a while since he had been there and anything could have happened in between now and then, but she never asked me when I had to have the unit replaced. WOULD NOT recommend this company - whatsoever - if you need work done in an honest, through, and timely fashion - I would recommend ACI Northwest.