Unethical and fraudulent. This company tried to charge us hundreds of dollars for a 2nd trip…read morebecause they couldn't find the septic tank. The problem is - they said their tech arrived onsite at 9am and looked for 3 HOURS before calling someone ONE TIME at NOON and then left the location. Calling into their office they actually doubled down that the tech they sent out was looking for it for a full 3 HOURS before calling someone to ask about where the location might be?! YEA RIGHT In the same sentence they admitted "he should've called someone earlier" but are still trying to charge us hundreds more since he had to go back. This is the kind of small, rural location company that takes advantage of people due to the lack of other options. Don't be surprised when they tack on additional fees and fuel surcharges because "it took more time" or "they couldn't find it" - this is bordering on fraud. Then to double down and argue with us on a blatant lie that someone was looking for 3 hours before calling someone... I have never worked with a more unprofessional company in my life.

Great value. The got me scheduled and pumped the same day. Tim was great. Professional and very…read moreinformative.

I had a backed up sewer line. Like anyone hiring a plumber right now I was worried about time and…read morecost. I called. A professional woman answered and gave me hourly quotes for the lines they service and told me I'd have someone by midday. Within 2hrs Chris appeared. He fixed my problem. He saw another issue I may want to address and gave me the option of doing it myself or him doing it with a cost in the same breath. I really respected the upfront pricing. He managed to complete all of the work in an hour. I was provided updates, answers to my questions and a summary at the end before paying. I plan get root maintenance set up with them as soon as possible and would recommend this company. Because Covid: Chris arrived with a mask on properly and in fresh disposable gloves. He changed his gloves after working and before handling my payment. He cleaned my card and the pen before and after we each held them.

Excellent and transparent service! The Drain Specialists quickly sent a service technician after I…read morecalled them to report a problem with my drain. The technician was friendly and professional and he solved the problem fairly quickly. I was charged a reasonable amount that matched what their initial estimates were when I first called them. Would definitely recommend!

I want to give a shout out to employee David Stephens, who did the most amazing job for me…read moreyesterday. From start to finish I was pleasantly surprised of the great communication, fair price, quality work and fast service I received. He left my bathroom spotless after two messy repairs and I was so impressed. I have not always had good luck with contractors or repair people. More often than not, I have ended up feeling cheated, frustrated and disappointed, But not with Shaw. I believe this is the second fantastic experience I have had with this company. What really made my day was hearing from an employee what a great place Shaw is to work and how much they love their job. Now, you don't hear that every day! That right there is how you run a successful business. I highly recommend Shaw to all my family and Friends. The owner Hank Shaw, is a honest to goodness stand up guy.

Last August/September I called Shaw Plumbing for a water heater estimate. The technician told me my…read moreunit was 30 years old, unsafe to keep using, and needed immediate replacement -- then quoted $5,000 for a 50-gallon tank plus labor, despite the fact that I live alone and have no need for that size. I got a second opinion today (took me a while) before agreeing to anything. My new plumber found the unit was actually 13 years old and functioning fine -- no replacement necessary. In other words, everything I was told to justify a $5,000 job was false. I'll let readers draw their own conclusions about what happened here. What I do know is: get a second opinion before you sign anything with this company, especially if you're being told something needs to be replaced "ASAP." Feels like elder abuse and / or gender discrimination to me.

Tony went above and beyond for me. I was on a tight schedule trying to sell my house, and he came…read morethru. He's a great guy, and I highly recommend his service.

Tony is a first class guy. He listened to my issues, suggested all relevant solutions, and was…read moreflexible to my schedule (Indeed, he came out late on an emergency call I placed.) He's a kind person who put up with all my questions, suggested ways for me to save money, and worked extremely hard to do a thoroughly complete job. I highly recommend him!

Definitely the best plumbing experience . Highly recommend . Knowledgeable & very proficient. We…read morehad a very complicated drain issue & they solved the problem the same day .

Our sewer pipe was broken under our street, as well as 2 places under the condo. ALL other…read moreplumbing companies that answered wouldn't come for over a week. Some didn't answer or return our phone calls. Eagle Plumbing men were prompt, courteous, and knowledgeable! I hate to write this, because we want them all for ourselves!

Great service very polite and on time diagnosed issue very fast and had water back on within an…read morehour.

My husband received an estimate from a young man from this Company. It was a very high bill but we…read moreneeded a new pump right away. We agreed to their bill. They we efficient and did a good job (as far as we know) at this time). However when they came in to collect the bill payment, they billed us for six hours and were only there for 2.5 hours. At 185.00 an hour! There shop is very close to our property They doubled the price of the needed parts by 2x which I guess is mark up. Mark up was expected but not at double cost to them On the bill they stated that we w needed a now tank that hold reserves in the house , but they had not even looked at that tank, other than the outside of tank that was fairly new! I checked other pump places and the bids were 700.00 to 800. Less than these guys and then they pull this off . I have written to their boss and written two other times. Zero response! Very disappointed!!!

I can't say enough good things about this company and their team! We recently moved into an older…read morehome and had both some plumbing concerns and improvements we were looking to make. Michael provided us with a full home inspection to give us peace of mind that all of our fixtures were working properly and in safe condition for the upcoming winter months. He helped provide us with reasonable pricing for replumbing our master bathroom shower and replacing 2 older toilets. While we didn't do the projects right away, we were able to call and request Michael for service as soon as we were ready to complete them. He had the shower plumbing completed within an hour and he replaced both toilets at what seemed like lightning speed with zero mess! Not to mention, he was extremely personable and made us feel confident that he was the guy to the job. I would absolutely recommend these guys for all your plumbing and septic needs! They're trustworthy and honest, something alot of other companies have a hard time competing with. Thank you Rooter Guys!

Josh and the guys are awesome! We've always received great service from this company and even…read morethough we're in Harrison, their prices have always been good. Highly recommended.

Dan our plumber was very courteous and knowledgeable. He listened to me and our concerns…read more Explained everything in words I could understand. He did everything he could to keep costs down. We've had Mainstream out three times over the last few years ( after the techician spent a good amount of time looking for ways to upcharge us. And they dont honor their maintenance contract!) costing thousands of dollars at very high interest rate! With Action I was at ease the moment he walked through the door. He even offered a senior discount! Much appreciated! If you need a plumber. Call ACTION PLUMBING!

Great people at action drain. My technicians were very professional and thorough. Sam was always…read morecommunicating any issues or ideas he had to help my specific situation. They were fast and repaired the leak within hours. Price was much lower than another company we had look at the leak and so was a no brainer to go with action just based on that and the impeccable service they provide every time!