My FIL appointment was at 9:00 am we arrived 15 minutes early for paperwork. After that it took a…read morewhole hour and 30 minutes of waiting for x rays. And then proceeded to put us back to lobby. They had their office filling up with clients and no movement of actually getting to patient care or trying to catch up with all there backed up clients. Unfortunately this is the norm with low income clients or MediCal clients under these contracted health care facilities. Unacceptable and hopefully they get an office manager that can help them run things smoothly and schedule wisely.

DO NOT COME HERE!!!!…read more I visited this dental clinic to have my wisdom tooth extracted. I had already paid for the X-ray out of pocket. On the day of my surgery, I was waiting in the room for Dr. Gallia. He came in and attempted to insert an IV, but he couldn't find a vein. He poked me multiple times and became increasingly irritated. He said, "I'm not doing your surgery," then I asked if I could reschedule. He refused, almost screaming because he couldn't find a vein! He simply said he wouldn't perform the surgery. This was a traumatic experience. I was in bed, prepared for him to come and do his job, and I had already taken a relaxer as per his instructions. His horrible attitude scared me. The nurses then wheeled me out of the office and sent me home. I wasted my time and money!!!!

Tooth extraction. Great doctor and supporting team. Painless and quick in-and-out. Very fast…read morerecovery.

This is Quay Vong, I had a tooth extraction this morning at Valley Oral Surgery .Dr. Grace Lee and…read morethe staff were incredibly caring and professional. The procedure, medication, and everything went very smoothly and comfortably. Dr. Grace Lee even called later to check on my recovery, which I truly appreciate. Thank you to Dr. Grace Lee and the whole team for the wonderful and thoughtful care!

Really wish we checked these yelp reviews prior to the visit. Although greeted warmly by Irma,…read moreunfortunately the rest of the time here was an absolute nightmare. We received some of the worst patient treatment and experience we've ever encountered. Specifically, Pam the assistant, was completely rude, careless and insensitive with every word and statement out of her mouth while processing my family member. Absolutely inappropriate comments and discriminatory stereotypes were made about her disability throughout the appointment. After multiple failed attempts asking her to stop with the comments and to focus on the appointment, she continued to offend and make the entire experience traumatic for us. Times may be tough but as a professional medical setting please DO NOT lower your hiring standards and employ cheap unqualified medical assistants that will continue to drive future potential patients away from your practice. My concern is management and leadership excuse and tolerate this type of behavior in the work place and no action will be taken. As a fellow medical professional, please revisit and adhere to your ethical promises and oath to your patients regarding treating all with the respect and dignity they deserve.

At first when we walked in the front desk people were very very kind and helpful. Until it was time…read moreto go to the back then things got bad...first the nurse was very rude and impatient she got mad at my mother for being on her phone ( she was only taking my blood pressure) she then proceeded to be very rude. Then when the dentist came in he was even more rude then her he totally disregarded anything me or my mother had to say about my wisdom teeth, the first thing he asked us was where was the pain and when i proceeded to tell him he told me that it wasn't my wisdom teeth causing my pain he said that I was lying about my pain my mother then asked him to explain and he got very rude and said that if my mother didn't stop asking questions he would kick us out the office and tell the insurance that I don't need my wisdom teeth pulled, my mother then proceeded to be very kind and respectful. He was also coughing all over the place with no mask on, he coughed in his hands multiple times and had no mad on. Over all I think they all need to be sat down from working awhile because they are both very very veryyy rude and disrespectful and impatient.

Absolutely freaking amazing! Dr. Fries!! Slight pain from a far back bottom tooth the day it was…read morepulled. Not enough pain for anything more than Ibuprofen and Tylenol but didn't even take that. The following day, I could barely feel anything. The doctor was calm despite my uneasiness. His staff knew how to handle me. I was treated with dignity and respect and he even had a better plan than another dentist did who wanted to do more than what was actually necessary. I appreciate this dentist for being candid with me. He deserves all the praise and positive reviews because he is truly amazing. Place is well kept too. Thank you guys for everything. Now I can talk to folk and not wonder if I am offending anyone anymore lol!

Just learned that Dr. Eckard is no longer with them. I will be leaving and not returning either. He…read morewas the reason I came back time and time again; a great dentist with excellent bedside manner. The others... I have no words. It's a no for me. If you know, you know. So, I went on a search and found him. Next stop....Delta Shores Dentistry.

All the staff at Arden Town Dental were wonderful! It was my first visit there and the office…read morestaff in front and dental assistant were all super friendly, welcoming and knowledgeable; they helped me fill out forms I missed and scheduled next appointment for the earliest availability :--)! The dentist I saw was great too. The quality of care was excellent - they thoroughly explained what treatment I needed and showed me a treatment plan so I could see and choose what to do next. I definitely will be back soon, Thank you all! Joshua

I had a really uncomfortable and frustrating experience at this dental office and won't be…read morereturning. Three months ago, I brought my 6-year-old daughter in for a check-up. They took X-rays and told me she had two cavities and needed to be referred out for treatment. We scheduled a follow-up appointment, which was today. When we arrived, we were taken back, but then left waiting in the chair for about 30 minutes with no X-rays, no cleaning, nothing. Eventually, the dentist came in (before any hygienist had seen us, which already felt unusual), pulled up the X-rays from three months ago, and immediately began scolding my daughter about her brushing habits. She briefly looked at her teeth, spent maybe 2-3 minutes total, and then said she had no cavities and walked out. Naturally, I was confused since we were originally told she did have cavities. When I asked about it, the hygienist came in and reviewed the same old X-rays, seemingly thinking they were from today. I had to point out that no new images had even been taken. At that point, they started asking me basic intake questions (like who brought us back (male or female) and whether my daughter had sealants before) that should have already been in her chart. which they were after i literally said... i don't know what sealants are can you look on her chart. which they did and they gave her two last check up. What really didn't sit right with me was that even after saying she had no cavities, they still wanted to refer her out to get cavities filled, like to double check the dentists work or confirm? i felt like i was in the twilight zone, and it just screamed "money grab" . The whole situation felt disorganized, careless, and honestly unprofessional. There was no acknowledgment of the confusion or any attempt to clarify what had gone wrong. I don't blame the hygienist, she was nice, and the front desk has always been wonderful, but to watch the dentist look at 3 month old x rays thinking they were from today, and no one knew except me, and no one even knew what worker set us in the chair and left, i knew i was never going to bring my kids back and i'll be returning to my family dentist, even if it means ill be paying out of pocket. I ended up just getting up and walking out.

The whole team really cared about getting me the help I needed with my 4 wisdom teeth extraction…read more The office ladies helped me get an appointment scheduled quickly- which I was so grateful for! The dental assistant was so kind, and helped me to feel comfortable and less nervous. The dentist was amazing-thorough, professional, and quick. I ended up getting a secondary infection during recovery, and they got me in the same day to get antibiotics. This was a great office, I feel grateful for getting my procedure done here!

I recently had a consultation with Richard to have 2 teeth extracted and was essentially turned…read moredown because he "doesn't make enough money" to work on patients with medi-cal. I was told I would need a $300 3D x-ray for one tooth and a $500 "optional" bone graft for the other. I questioned if I could choose to pull the tooth without the optional bone graft and he replied "Why?, is it because you want to spend your money on other things?". I asked if I should get a referral for just one tooth and he replied "I don't want to work on one tooth and have you come back to pull the other", when I had already been there to have 5 teeth pulled and chose to come back because I thought he was a good choice. Instead I was judged for simply questioning this "optional" $500 dollars and if it was possible to get an all angles x-ray instead of a 3D scan, which is an alternative chatgpt suggested. When I was denied, I was told it was his "standard of care for his patients to not leave them in pain". Well, he did, minus the time and money it took to get the referral and go to the appointment. So now you know what to expect from Richard if you're on medi-cal, or if you simply question your options. It hardly surprises me as his colleague Louis Gallia is much the same, who I do not recommend either... The price doesn't bother me, if a 3D scan is absolutely necessary so be it. His attitude is what bothers me. You don't treat patients like that and throw a fit because you don't think you're making enough money. My 1 star is for the ladies working there who were very nice.

I used to hate going to the dentist but now that I started seeing Dr. Mercado and his team, my…read moreanxiety about dental treatments has been severely reduced. I experience moderate discomfort during routine dental visits, and his team always goes above and beyond to ensure that I'm comfortable throughout my visit. My former dentist would fault me for this: "you dont floss enough or brush thoroughly..etc" was their reason for my consistent discomfort. At this clinic, I experience none of that. You're uncomfortable? Okay we'll numb you- no more pain and leaving in a bad mood after treatment. I am always greeted very kindly by the girls up front and my hygienist. Hearing everyone talk and laugh frequently with Dr. Mercado goes to show that it's a healthy work environment and enjoyable place to work. I really value that component and it positively impacts the energy of the clinic. Thank you all for always taking such good care of me even though I'm high maintenance and extra sensitive

I had a very uncomfortable experience here. The dentist and assistant were talking about an…read moreupcoming work party and how short her skirt was going to be. They then both left without communicating with me - it was unclear if I was done or they were still in the process. They came back like 15 minutes later to finish my service. Unprofessional in every way.

Dr Kim and all his associates and staff I've had contact with provide me with exceptional care. Dr…read moreKim is outstanding in his concern for my oral welfare. I usually see him 4 times per year and I feel fortunate to have he and his staff care for me for the entire time he's been practicing in the Sacramento area.

Dr. Kim has been my dentist for the last 8 or 9 years, starting back when they were located in…read moreCarmichael. He is a thorough practitioner, and I've always found him and his staff to be very professional and courteous. I've recommended him to both friends and co-workers.

Dr. Delmore is an oral surgeon who truly care about her patients and genuinely enjoy her work. My…read more7 year old needed a tooth extracted and Dr. Delmore was great. Her initial examination was 45 minutes and very thorough. The entire mouth and panoramic x-ray of the upper and lower jaws were examined and discussed. She asked about previous experiences with anesthesia and discussed various options for pain management. She interacted well with my child. The day of the procedure, the infected tooth came out in less than 2 minutes. Yes, she was that quick! Her toy chest has books with CDs on Tooth Fairy and DVDs like Frozen. I appreciate the fact that she called and check-up on us at the end of the day. Her follow up visit was just as thorough as her initial examination. Erin, her front desk staff, was friendly and great! When she found out that we're dealing with an infected tooth, she moved schedules around and managed to squeeze us in for both the consultation and procedure within 10 days even though Dr. Delmore was booked solid for the next month. The waiting room is full of reading materials. I'm very picky when it comes to dentist and hands down, I would recommend Dr. Delmore to anyone who need an oral surgeon. She genuinely cares.

Dr.Delmore Is…read moreamazing growing up I has 3 oral surgeries done by her starting when I was 7, then 9, and my last was 11. Every time things went great being a kid it can be really scary and stressful to have to go through oral surgery but Dr. Delmore always made it a good experience she explained everything in kid terms to me and always sent me home with a thoughtful gift weather it was a cool looking ice pack or a dentist teddy bear. She is not only a exceptional surgeon she is a wonderful and thoughtful person. I haven't seen her in over 14 yrs but that's the impact she made during those visits. On top of that all 3 surgeries to remove cysts were successful and never had any issues or complications. Thank you Dr. Delmore!

Doctor and staff were so accommodating. I was referred to this dentist since my primary didn't do…read morewisdom teeth extractions. My primary dentist referred me to a location that accepts my insurance, I had no issues in that regard. I live out of state and have a tight schedule, but they made it work for me! Scheduled a consultation and a surgery, a month ahead in a short timeframe. Everyone I spoke to there was very efficient and clear. Consultation was great. Surgery was great. I probably shouldn't have, but I was eating pretty solid foods and was out and about day 1 post-op haha. I didn't feel much pain, only slight discomfort. I was prescribed hydros in the case I needed them, but all I took were ibuprofen and amoxicillin. Essentially, it's been 2 weeks since then and I had the best experience I could ask for!!

Dr. Delgadillo is truly extraordinary. We had never met him and was referred on a semi-urgent…read morebasis by our dentist. Dr. Delgadillo's staff got my husband right in for a consult and performed the procedure that day. He was kind, compassionate, and above all calming. I am so grateful. The whole staff was just incredible.