Dr Kim and all his associates and staff I've had contact with provide me with exceptional care. Dr Kim is outstanding in his concern for my oral welfare. I usually see him 4 times per year and I feel fortunate to have he and his staff care for me for the entire time he's been practicing in the Sacramento area. read more

Dr. Kim has been my dentist for the last 8 or 9 years, starting back when they were located in Carmichael. He is a thorough practitioner, and I've always found him and his staff to be very professional and courteous. I've recommended him to both friends and co-workers. read more

Dr. Kim is a first rate dentist - knowledgeable, thorough, thoughtful, skilled and kind. He takes the trouble to explain everything, never cuts corners. His staff are courteous, competent and efficient. He is our family dentist and our teeth are never healthier. read more

I am no longer with Dr. Kim. He is an excellent dentist, but I complained about the overpayment when received my EOB from Aetna. Last year, I overpaid by $300 which they brought to my attention weeks later. I did receive the $300 back. I had been established with him for years with the same insurance. I complained this time when i received my EOB from Aetna and he responded below: "In order to avoid this overpayment or an underpayment issue in the future, I'll instruct my receptionists to "opt-out of the assignment" from Aetna from now on. In that way, you won't have this issue anymore. You would pay your bill at the time of your visit and shall be reimbursed directly from Aetna insurance. Why was there a discrepancy in the first place? Nowadays, Aetna has been outsourcing its customer service to a 3rd world country ( such as Philipine) where communication is rather difficult. You can see why my office cannot get thorough coverage details from Aetna. Therefore my office has to rely on fax from Aetna which is incomplete in terms of the nature of coverage details. It will be another 3 to 4 weeks before my office receives EOB from Aetna like the one you emailed." In conclusion to his billing response this is not my problem. I have always had the same insurance for years. He can't wait 3 to 4 weeks. After all these years there is a communication problem. I have found that some dentists will not accept some insurance because of the waiting time for reimbursement. This is something to keep in mind when selecting a dentist. In conclusion the office is too small for a professional dentistry. They did transfer my records for free. read more

They don't estimate right for billing. My husband and I were both billed afterwards more money and now they are wanting to send us to collections adding $195 onto each bill. Additionally charging $50 per person to get our records. Overpriced and doesn't put patient first. Don't go. I should also mention that I had my phone in my lap on silent and he got really mad. He told me I needed to put my phone away and made it clear his irritation even though he walked away a few times and that's when I used it. I was waiting for an urgent message from my work, when I told him that he didn't even care to apologize. Don't appreciate being treated like a child. read more

Took my mom to her first appointment here. The office is small and therefore you can hear everything. I was shocked to hear that this guy will charge a patient $75 for calling sick to their appointment and then berate them with his receptionist. My mom had also told him she was nervous and he completely brushed her off. Needless to say we won't be back. No respect for his patients. read more

I have been a patient of Dr Sy Kim for a few years now. He does excellent work and he is also interested in giving you custom care according to your particular mouth health going forward. I always notice that he gives strong advice to best help the patient avoid expensive work in the future. He draws on experience to give excellent advice. He doesn't just give you the "company line" ensure future dental work for himself. That's an important thing with me and ethical business Relationships. Overall, this practice gets very high marks from me. read more

0 stars. I was transferred to Dr Kim after Dr Berg retired. I had been seeing Dr Berg for years and all my cleanings were free ( 2 per year) before Dr Berg left there was only one area of concern, a receding gum. Jump to Dr Kim, somehow they charge way more than normal for a cleaning because my insurance told me they charge more than what's considered normal for a cleaning and they only cover a certain amount, mind you all my cleanings were free with Dr Berg. On top of that Dr Kim said that I had 2 cavities and a filling that needed replacement and quoted me something like $1000 after insurance...funny how Dr Berg never mentioned anything about possible cavities. Dr Kim didn't mention anything about my receding gum though. Seems really shady and trying to gouge a new patient. I never returned to this new dentist after I got the bill in the mail for the cleaning. read more

They decided to get vindictive after my wife wrote a negative Yelp review due to a charge that didn't make sense over our insurance. There seemed to be a lot of little charges like that. After calling to pay the bogus charge, they decided they were pissed off about the Yelp review and would no longer allow us to pay a bill before it went to collections, claiming it was sent into collections this morning (3/21/22). According to the letter we received from them, we had until 3/30/3022. We made our attempt to pay within the time window. We did not have these experiences with our previous dentist and were basically handed over to Dr. Kim's practice after Dr. Berg retired. read more

I moved out of Sacramento an needed a dentist closer to where I live. I called Dr. Kim's Office and asked for my dental records to be transferred to my new Dentist. I have been seeing Dr. Kim for about 10 years. Well his staff told me it would cost $50 dollars. Then they said they would mail my dental records to my home address at no cost. I never got my dental records mailed to me like the girl promised me on the phone. read more

Worst dentist I have ever been to! Extremely unprofessional! I can not even begin to explain the problems with my visit! As per the majority of his bad reviews stated he is so rude and unprofessional! read more

MY BRUTALLY HONEST REVIEW: I'm new to the area and in dire need of a dentist. I went to another dental office before visiting Dr. Kim, and to my surprise they proclaimed that I had 8 cavities! This was not what I expected, as I was experiencing virtually no pain in my mouth. I also have a few fillings already, and their treatment plan did not sit well with me. I wanted a second opinion. I scheduled an appointment with Dr. Kim, and their office requested a copy of the X-rays that were taken at the other dental office. The front desk was very helpful in this matter, I was able to e-mail the X-rays beforehand. Dr. Kim compared my teeth to the X-rays and made an observation. The teeth in the X-rays were not my teeth at all, but that of another patient! I was shocked; how could the previous dental office make such an error?! Luckily for me, Dr. Kim and staff were patient enough to wait for me to call the other guys to send over the correct X-rays. While we were waiting for the X-rays to come in, he took some pictures of my teeth to try and get a better look. He went over the pictures with me, and from what he could tell there was not a lot of significant damage to my teeth. In order to fully diagnose the issue and to truly see if I had all those cavities, he needed to see the X-rays. The X-rays were finally sent over, and to my dismay they weren't very clear. Dr. Kim offered to re do the X-rays at his office free of charge so he could better diagnose my case. For that I cannot thank Dr. Kim enough for his kindness. We take the X-rays and Dr. Kim examines them carefully. He went over different areas with me and highlighted the areas that had cavities. He found a total of two cavities, which came as a pleasant surprise to me considering what the original dentist told me! You can't go wrong with choosing this dental office. Dr. Kim has years of experience and knowledge, and he also cares for his patients. Thank you so much Dr. Kim and staff, I look forward to my next visit! read more

Very friendly staff. Sy Kim is professional and very knowledgeable. They always do a great job with communication.

Came here for a second opinion on my molar implant. While typically I'd expect a simple exploratory visual exam, especially I've emailed him my recent X-ray images, he proceeded to have another X-ray taken plus a full upper and lower set of tooth moulding prepared. Besides the unnecessary or redundant cost involved, I must admit I've had the worst ordeal of my life in a dentist chair. The assistant who performed the X-ray wrapped a plastic bag to the mouth piece which in turn was held in my mouth multiple times. Despite my best effort not to gag, the sharp edges/corners of the over-sized plastic bag made me gag reflexively repeatedly. I've never before experienced gagging when taking X-rays. This is antiquated equipment! Then came the moulding horror. The tray of plaster overflowed when I was told to bite into it and hold. Needless to say, some more major gagging. I was red-faced, sweating, overwhelmed in tears while trying to spit out the sticky plaster pieces. Dr. Kim intervened and re-mixed the plaster (do it again!) to a thicker consistence and boasted that he had more "tricks" if this didn't work. Not sure he was boasting or sadistically joking! I was praying this ordeal be over soon. I silently retreated my mental state to desensitize and ignore the irritation and luckily the tray was pulled one second before I couldn't hold my gag anymore. I regained myself and complained. He neither apologized nor acknowledged there's some advanced equipment out there called 3-D imaging! What bow-and-arrow technology in this office! He insisted that I come back again for some stain cleaning and he would then discuss my implant option. Again some more charges. Fortunately the second visit was uneventful. His second opinion? I need to have two implants instead of only one as advised by the other dentist. While his cost per implant is at par with the other dentist, the end result total cost would double. It's not only money, I'd paid dearly with my suffering for this opinion. By the way, the dentist who gave the first opinion was Harvard educated, a periodontist, and with advanced training in implants. As for Dr. Kim, you can look it up. I should have!!! read more

This review is in regards to my experience at Dr. Sy Kim's new office where he and his staff have recently taken over Dr. David Berg's practice. My family and I recently saw Dr. Kim and his team for our routine bi-annual cleanings. We have always only scheduled two cleanings per year, one in the summer and one in the winter. We have no interest in getting more cleanings than our insurance would allow. Standard clinic practice dictates that clinic staff inform patients prior to care that the care they are about to receive will not be covered by their insurance. Dr. Kim's office did not check that this appointment would be covered (it was scheduled for December, but should have been scheduled for January) and proceeded to give us another cleaning that later they billed us for. When I called and explained that we always only get two cleanings per year and that my expectation is that if there has been an error, it is their responsibility to cover this bill since they neglected to inform us prior to care, they refused to cover any portion of the bill and instead shifted blame to the prior office, from whom I have never had one such issue in four years. This incident has led us to take our business elsewhere. We do not appreciate being surprised by bills from superfluous procedures and having to foot the bill for our dental office staff's mistakes. read more

Dr. Kim has been my dentist since he came to Sacramento five years ago. I have moved out of the area, but I travel back to Sacramento for Dr Kim's and his staff's expertise. I have been to many dentists over this long life of mine, and none has come close to his ability to solve my unique dental problems, from implants and crowns to curing deep gum-pockets; other dentists would have sent me to specialists who charge large specialist fees. He engineered and built a combination bridge and implant for my front four teeth that look and FEEL NATURAL, very important. Today I had my yearly exam, checkup and it was the best yet, no cavities, no pockets, all due to the repairs he has done and the coaching from him and his hygienist, very professional. They take the time to point out specific areas to work on and explain options and techniques to keep teeth and gums healthy. Danielle, the office manager, is very experienced and gets all the insurance facts and nuances, a lovely person to deal with. Dr Kim, his office and his office staff are impecable, helpful and ethical. I've spent a lot of time in this office getting my teeth in good shape, many visits over the past couple of years; it's always clean and pleasant. And one more thing: Dr Kim is a master with the novocaine needle. read more

I highly recommend Dr. Kim. In general, Dentist don't turn me on but this guys credentials, ability, conservative approaches and honesty are something else. I have had residences all over the country because of my job and used many different Dentist. I had some extensive work done by a few. By a rough comparison, Dr. Kim did extractions, two (2) separate multiple implants, a root canal, a couple crowns amongst others and I could not be happier with the results and his friendly staff. read more

Dr kim and his staff Danielle and Diana, were all so welcoming and made me feel comfortable. Dr. Kim kept me in the loop of everything I needed, Diana was so gentle and over all an absolute delight. I'm so grateful I found such a great dentist that made it a great experience! read more

Dr. Kim is very knowledgeable and does great work. Danielle is always accommodating and helps me understand my insurance. Heather the assistant is very nice and helps me feel at ease. Great place. read more

Dr. Kim has been our family dentist since taking over for Dr. Roseberry. He is every bit as professional and knowledgeable! I have been very pleased with his skill, having had both fillings and crowns done there. He takes the time to explain procedures in detail. His staff has been excellent also. Highly recommend. read more

Dr. Kim took over the office of Thomas Roseberry about a year ago. My wife and I had been patients of Dr. Roseberry for more than fifteen years. Since Dr. Kim has taken over the practice we both have needed dental care including crown preparation and new crowns. The care has been excellent. He is an expert technician and has great rapport with patients. He will discuss his recommendations with you and give you the options. I have recommended him to several of my friends. I am a surgeon myself and want the best care. Dr. Kim has my recommendation. read more