recently switched insurances which required a new dentist! This was a wonderful dental experience,…read moreeveryone's from front office staff to the doctor were pleasant and friendly. I especially appreciated the hygienist Jordan, and the Assistant who helped with my intake exam/radiographs. Office was clean and organized. The doctor exam was thorough and I felt He explained any issues to me clearly and gave positive recommendations for future care. They insured everything was covered/within budget of my insurance and did not try to up charge any procedures how some prior reviews stated.

I've been a patient at this office for some time, but unfortunately I feel that long wait times…read morehave become a recurring issue. At my most recent appointment, scheduled for 10:00 AM, I arrived early at 9:55. More than an hour after my appointment time, I had only received X-rays and polishing and was still waiting for the remainder of my cleaning and exam. Delays can happen in any healthcare setting, but what was frustrating was the lack of communication about how far behind the office was running and how much longer I should expect to wait. This experience was especially difficult because, like many patients, I arrange work and childcare around my appointments. I understand that emergencies and unexpected situations arise, but consistently keeping patients waiting well beyond their scheduled appointment times shows a lack of respect for their time. I was also disappointed by a recent interaction regarding my child. After my child chipped a tooth, I contacted the office because I wanted it evaluated. I felt that my concerns were dismissed and that there was pushback about bringing my child in to be seen. As a parent, when a child has a dental injury, I expect my concerns to be taken seriously and for the office to help determine whether an evaluation is appropriate. The clinical care may be good, but the scheduling, communication, and front-office experience have left me questioning whether I will continue coming here.

I was referred to Dr. Antrobus by my regular dentist and I can now see why! Excellent service and…read moresuch an easy process the whole way through. I had my wisdom teeth removed (all 4 at the same time, ouch haha) a few weeks ago and the care I received from the entire staff was top tier. My surgery went very smooth, aftercare was explained thoroughly, and billing was a very simple process. I was also quoted and paid a pretty low price, so that was a very nice bonus as I expected to pay much more. Post op follow up appt was optional and I opted out initially as I thought my recovery would be easy. I was wrong (sadly haha), and in some pretty good pain still about a week post op, which isn't super typical for WT removal. I made a quick phone call to the office and was scheduled the very next day for a follow up just to make sure no dry socket or anything awry was happening. I was reassured everything looked good and just needed to give it some more time. Thankfully now I feel great - just harder healing process because I'm "old" to be getting my WT out ;) I should mention that aftercare (visits, meds, etc) post op was included in the price of the treatment. I was urged by all staff to come back if/when needed and it was nice to feel like I wasn't being burdensome. I even got a check in the mail for a refund for part of my treatment because my insurance covered more than anticipated - really refreshing to see such honest bookkeeping! I would HIGHLY recommend Dr. Antrobus, he is wonderful. He answers any and all questions and really makes patients feel comfortable. I would come back for any further oral surgery needs!

Great awesome thank you ! Fast easy cheap great service…read more Great doctors, awesome professionals

I cannot say enough good things about Dr. Sevan! He…read moretransformed my smile with Invisalign, and I'm so happy with my results. Throughout the process he was attentive, meticulous, and made sure everything was perfect. Beyond my own experience, he has taken such great care of my entire family. His office is welcoming, professional, and we always feel confident we're receiving the best care possible. I'm so grateful we found him and highly recommend him to anyone looking for a dentist they can trust!

Amazing dentist. Dr. Sev and his staff are incredibly kind and talented. I typically have dental…read moreanxiety from bad experiences with past dentists, but feel totally at ease there. Walking into the office feels like I'm being welcomed into someone's living room!

I searched high and low for a new dentist in the area, as my old dentist retired and I have a new…read moreinsurance. I called probably about 15 different dental offices and only two answered the phone. I'm so glad they answered the phone here because it was a very great experience. The receptionist that answered the phone was very kind and patient and just overall had a very sweet calm tone. Very pleasant to speak with someone that wasn't going to try and rush me off the phone. I was able to get in by the end of the week and I called on a Tuesday, I was in that Thursday afternoon. Angela was super sweet in trying to help me with the insurance stuff (I read my insurance stuff wrong and she wasn't mad at me lol) and she was very pleasant to work with. So I get there and the office is very clean and the staff is awesome, everyone is super cool and very kind. I tend to be a chatterbox if I'm comfortable somewhere so they chatted with me :) I was asked my preferred name which is great, cause I do not like my first name, I prefer my nickname better cause it's just easier for everyone all the way around :) X-rays were easy and the girl helping me (sorry I forgot your name!) was awesome, she was super mellow and just made the entire experience great :) the dentist is a very nice man and told me what I needed to work on and when to come back. No nonsense, I needed to work on X Y and Z, and then I had my teeth polished by another awesome staff member and I was finished. She was very mellow and chill too. Loved it! Really really happy I found this dentist office, with my insurance it's affordable to get everything done that I need to get done for my oral health and I'm actually excited about going back just because everyone is mellow and chill and easy to get along with and the dentist is super nice. I'm going to find out if they accept my fiancé's dental insurance so he can go here for his dental health. I highly recommend this dentist and his office. Very pleasant to work with and very clean, I will not be going anywhere else for my dental health. I'm going to try and refer everyone I can here :) There is an offer to get a Starbucks gift card, however my experience here WAS great and I feel anyone shopping for a new dentist should know about how great of an experience I had here.

I do not recommend Dr. Igor Babenkov or this dental office for Invisalign or orthodontic treatment…read more My treatment lasted over a year and a half, but my teeth were only molded once, many trays were lost, and my teeth are still crooked in the back of my front teeth. They may look straight from the front but the inner alignment is off because there wasn't enough room in my jaw. The treatment felt rushed and like shortcuts were taken, which caused my bite to be misaligned and led to TMJ issues. When I asked for corrections, they tried to charge me extra for procedures that should have been included in the treatment. Communication and billing were also problematic. Yelena at the front desk, who has worked there for many years, seems to manipulate paperwork or bills to charge patients who question treatment or express dissatisfaction. She works very closely with Dr. Babenkov, and if he shows even slight frustration, she will try to find a way to bill you. In their communications, they make sure to squeeze every penny, even if they initially offer you a "good deal" to lock you into Invisalign treatment. Don't fall for their manipulation it's grimy and scandalous. Dr. Babenkov often mentions his training in Germany and expertise, but the treatment felt rushed and careless, without proper planning. As a result, I now have TMJ related discomfort, a misaligned bite, and forehead wrinkles from jaw tension all caused by their poor treatment. Even three years after my treatment and wearing retainers I still experience jaw and forehead pain because of TMJ issues that weren't addressed properly. Honestly, to make up for this, they'd need to pay me a year's worth of Starbucks gift cards (an inside joke because the office used to give them to patients for reviews) and a years of Botox for the wrinkles caused by their treatment. Overall, I do not feel this office handles orthodontic care responsibly. My treatment caused lasting problems, discomfort, and unexpected costs. If you don't want permanent jaw pain, to have to see an oral surgeon like me, or TMJ issues, do not go here. I cannot recommend this office. I would never go back. *** When I asked the doctor to fix the crooked teeth, he moved my teeth without explaining the risks, precautions, or even asking for my consent. Afterwards, the office tried to charge me $78, claiming it was for a "filling," which clearly was not the case and Yelena proceeded to tell me "I received treatment after my Invisalign treatment timeline was over" LIKE WHAT the only reason I had that appointment was to tell the Dr. my teeth were still misaligned! The only reason I went to this office in the first place was because someone highly recommended it and made it sound better than it actually was. I honestly didn't even want to go here, and now I regret that decision.*** ALL I CAN SAY NOW IS DONT DO IT.

I broke a crown that was on a molar. There wasn't much left of the tooth. I went to at Five Star…read moreDental Care yesterday. Dr. Hu was able to get the rest of my tooth out with very little pain. It's so hard to find a good Oral Surgeon. And I've been looking for one. The office is really clean and it has a relaxing feeling. Behind the front desk is Adali. She's so helpful whether I'm on the phone or in the office. Before removing my tooth, I went in for a consultation. So all my questions were answered. Dr. Hu made me feel as relaxed as I could be. He cares about the details. He removed the rest of my tooth fast. They're prices are resonable. And they took me back at the time of my appointment. No waiting! I'm so happy that I found Five Star Dental.

This is such a nice dental office! The staff are super nice and Dr. Hu is such a warm and nice…read moredentist! What I like about him is he clearly explains all issues and options. He also doesn't recommend work you really don't need. That is so important. It shows he has integrity. While sitting in the dental chair they have TVs to watch and they play nice scenic shows to help patients relax. They even have a tv on the ceiling for patients as you lie back. The music playing in the office is soft spa music. It really is a nice office and I highly recommend it for someone looking for a new dentist and also for people who are nervous about going to the dentist. Their hygienist has a soft touch for cleanings. Overall, five star dental lives up to their name. I rate this health care provider five stars!

I had to have 5 teeth extracted. My dentist referred me to Dr. Quo at Sacramento Oral surgery. My…read morehusband had been referred there and is was a wonderful experience for him. My husband experience calmed my high anxiety when it was my turn. I cannot praise Dr. Quo and staff enough. They are kind, thoughtful, professional, knowledgeable but most of all they treat each patient like family. My Husband and I highly recommend Sacramento Oral Surgery Roseville, specifically Dr. Quo and her staff, to anyone needing oral surgery.

I had one of the most stressful and upsetting medical experiences of my life at this dental office,…read moreand I feel obligated to warn others. From the beginning, I was quoted one price for my exam and procedure, only to later be charged more due to an "error" on their part. That error somehow became my responsibility to pay. I was already in severe pain and felt completely trapped--waiting another week to find a different provider was not realistic. I made it clear that I did not want to be put under sedation. During the exam, the doctor probed a severely painful tooth with no Novocaine and pushed all the way into the root pocket. The pain was extreme and unnecessary. Because I reacted to that pain, I was then told the procedure would not be done unless I agreed to sedation. This was frustrating, especially since I've had far worse and more abscessed teeth treated in the past without sedation. After a full week of agony, I felt I had no real choice and agreed to sedation simply to get the tooth removed. What happened next was terrifying. After I was sedated, I was later told directly by the dentist herself that I had "overdosed on fentanyl." I was told Narcan had to be administered because I stopped breathing, and an ambulance was called to ensure I was okay. I had previously disclosed that I have sleep apnea, which increases the risks associated with sedation and should have been handled with extreme caution. Even after the procedure was completed, I was required to remain in the office for what felt like at least half an hour because they were unable to get my blood oxygen levels back to a safe or reasonable range, and my oxygen saturation was floating dangerously low. Despite this serious medical incident, I was then charged to be sedated a second time in order to complete the procedure. When I later attempted to discuss the overcharge and the overall situation with the office, one of my calls was abruptly ended. When I called back and spoke with Nora in billing, I was met with defensiveness, blame, and a complete lack of empathy. I tried to calmly explain my frustration with being overcharged for an incident caused by their own error, but the conversation was repeatedly turned around on me. I was told it was my fault and even told that I had not overdosed--despite that being a direct statement made to me earlier that day by the dentist herself. There was no attempt to work with me on the bill or acknowledge the seriousness of what I had gone through. Because of this office: I was overcharged I was subjected to unnecessary pain I was sedated against my initial wishes I stopped breathing and required Narcan I was charged again And I was treated dismissively afterward At no point did anyone attempt to acknowledge the seriousness of what happened or work with me on the billing. This experience reflects poor medical judgment, unsafe sedation practices, unethical billing behavior, and a complete lack of empathy. I strongly urge anyone--especially those with sleep apnea or concerns about sedation--to seek care elsewhere. No patient should stop breathing, be revived with Narcan, blamed for it, and then billed extra.

After I moved to the area, I went to a couple of dental practices that weren't great experiences…read morebecause of obvious upselling & aggressive cosmetic & treatment ideas. I finally found a place where I am comfortable & feel like my dental care is in good hands. When I first called to make an appointment, I found the front desk staffer to be so helpful. My questions were answered & I was offered reassurance. Interactions have been pleasant. The office is small with a comfortable little waiting area. Music plays in the background. I haven't found myself waiting for long before my appointment times. During my first appointment, I did find the exam space a little chilly. I appreciate the sunglasses, lip balm, & head rest they offer. I saw Dr Phan. She is friendly & her demeanor put me at ease. She is great at communicating & explaining things. She lets me know what is happening & checks in on how I'm doing. She makes sure to address my questions & it doesn't feel rushed. She offered useful suggestions for at home dental care products. I've found the assistants here to be nice, attentive, & helpful. I briefly interacted with Dr Nguyen & found him to be personable as well. The mister decided to switch from his dentist after my experience. During a confirmation call, there was a 15 minute change in the timing of an appointment because of shifts in their schedule.

I love the staff here. The admin are wonderful, all of the hygienists and assistants are great,…read moreand both of the dentists are fantastic. Today is extra special because it is my daughter's first appointment at a non-pediatric dentist. The last place she went they (literally) BRUSHED HER TEETH, when she'd go in for a cleaning. So while today was quite a change it will also likely encourage her to take good care of her teeth. Dr Phan was fantastic with her. My daughter is eleven and I wasn't entirely sure she was ready for this but Doc's bedside manner is so loving and friendly that I feel anyone can come here. Highly recommend.

The absolute best dentists in the world. I used to be terrified of going to the dentist and now I…read moreactually look forward to it because everyone here is so nice and so helpful and understanding. They go above and beyond for their patients and I really appreciate them. Every single person working here is great. I have healthy teeth now and even got Invisalign! Never be afraid to go to this dentist, you will love it. It's so clean, too and a lovely environment. Truly the best of the best and most professional.

Amazing! Very thorough, friendly and most importantly gentle with the procedures. I have found…read moremyself new dentist and I am thrilled.