This was my first time getting a gel builder set and having it done by Frida. Very professional,…read morepersonable and knowledgeable (I had many questions regarding breakage of my nails, etc). She was patient with answering them and educating me on care/follow up with my nails. Hands down, one of the best experiences I have had getting my nails done! Being freshly postpartum, I appreciate her conversation during my appointment. Very easy to talk to and will be coming back to see her!

I visited this salon a few days ago with my sisters, and I want to start with the positives before…read moregetting into my concerns. The salon itself looks beautiful -- very clean, neat, and well put together. However, my experience with the service was disappointing. When I walked in, the receptionist (Naomi) did not greet me. She saw me and walked away from the front desk -- I'm not sure if she realized I was there or not, but I ended up standing there for about 10 minutes. When she returned, she simply asked for my name and told me to wash my hands and pick a color. There was no "good morning" or welcoming attitude, and she seemed uninterested and disengaged. Even after I chose my color, she stayed on her phone while I waited to be seated. Once I was seated, Throughout my pedicure, several staff members were speaking loudly among themselves In spanish, which made the environment feel less relaxing and more unprofessional. What made the experience especially upsetting was that the technician working on me made comments about my feet smelling and about my legs being fat In Spanish to another technician, They both laughed, and mind you I could Understand it.. which I found extremely disrespectful and inappropriate. I was honestly shocked and didn't know how to respond in the moment. Overall, while the salon looks great, the customer service and professionalism I experienced were not acceptable. I hope this feedback is taken seriously, as no customer should feel uncomfortable or disrespected during their visit.

I came here to get my gel-x removed and was in and out within 30-40 minutes. You can make a…read morereservation online but I chose to just walk in. It was $15 to remove my gel-x but they do offer a 10% student discount. I was looking through the prices and saw that gel-x prices vary based on the length of nails, which I thought was interesting. The longer the nails - the more expensive it becomes. Otherwise, a pretty typical nail salon. Planning to come here to get my nails done at some point in the future!

Very nice place, good prices, and they offer you a drink when you start. They have a million color…read moreoptions and they do a nice job. Just make sure for both to say the shape you want. My polish lasted well over 5 weeks for both mani and pedi- and I am very tough with my hands. I am not sure if the bad reviews are for the same place based on some descriptors. I am going back!

I made reservations for my husband and I to get pedis. We ended up waiting about 7 minutes before…read morethey were ready for us. Dianna was my technician (I'm diabetic) and she was amazing. The salon is clean and pleasant. Tons of different options available for services. They have massage chairs and they still offer you a beverage. Their prices have gone up in recent years, but that's true of everywhere. I guess they don't require tipping? Their pay system doesn't give you the option and I didn't know if I should say to run it for more or if I should have brought cash.

I have been going to this salon for pedis since it opened 14 years ago. Love the high ceilings and…read moreairiness of the place. Clean, relaxed vibe. I've consistently received good service through the years. Recently, the owner, Vincent, took care of my pedi. It was next level awesome. He was meticulous and I felt pampered. Nice conversation, too. Highly recommend this place. They work you in last-minute if they can. I always leave feeling more relaxed than when I arrived.

Nula La nail studio was the spot we decided to step into before heading off to Costa Rica for our…read moreanniversary. Looking for a pedi mani I found this spot. You can find NuLa nestled in off the main busy strip of North Water, which is a perfect little hideaway for this nail studio. We walked in and were ushered in immediately to sit down and relax! Kara is one fun young lady. Her spunky attitude and knack for humor with a bit of sarcasm made this visit a treat. She is really a hoot to be around! Between the humor and the hot towels plus the relaxing atmosphere, it was a great way to start our vacation. We had top-notch service and enjoyed the experience overall. We reserved the entire studio so my wife and I could get the royal treatment. Gentle massages and hot water on the feet and lots of wonderful oils and lotions to make the hands and feet feel wonderful Overall, nothing to complain about because we left the studio feeling like a million bucks! I also think NuLa's pricing is very reasonable in comparison to other studios. Such a cool spot to be in just before heading to vacation! We would come back again any day to get the royal treatment from this crew!

One of the best nail salons I've ever been too! Was in town for a wedding Memorial Day weekend &…read morewas able to get a reservation for the Friday of Memorial Day location week of, when most places were booked. The two people working the salon were super nice & friendly and the salon was very clean & had great decor. The prices were super reasonable & they had a decent color/ selection for gel & regular for the salon size. I got white regular manicure and it didn't chip for over a week and didn't turn yellow. Will definitely be back next time I'm in MKE!

Over a year later and I am still a customer. Once I find someone who has high standards - quality…read moreof work, cleanliness of their shop, great customer service - I stick with them! I get regularly scheduled pedicures which, as my physician mother says, is a "medical necessity." LOL. Judging by my poor feet, that would be YES. I challenge anyone to find a better nail professional! She is a one woman show, so book your appointment ahead of time! Well worth the wait!

Amy is very nice! She made sure to take her time on my nails and they came out perfect!! The…read moreatmosphere was also very calming and spa like I defnitley with be back.

I come here for my lash lifts and tints, and Kayla is amazing! She is so thorough and really makes…read moreit a relaxing experience. I'm in love with how they turned out!

I had a very disappointing experience here, especially considering I paid $250 for premium lashes,…read morea manicure, and a pedicure. My nails were not done properly. There were several spots where the polish was completely missed, and the glitter was applied unevenly and looked messy instead of being evenly distributed. Some areas of my nails weren't even painted, which is unacceptable for the price I paid. I also paid extra for premium-quality eyelash extensions, but all of my lashes fell out after only 3.5 days. I've had eyelash extensions done many times before and have never experienced them falling out this quickly. For the amount I spent, I expected much better attention to detail and quality.

I have been going to The Polished Nail and as recently as 12/24/2020. Oana does an excellent job…read moreand she is not closed. If you want a mani/pedi - especially during covid, this is the place to be. Private, clean and safe!

The woman that's of my nails did a very good job! But every time I call it says it's full and…read morenobody ever answers the phone

Happened to win a gift card at a gala and finally went to use it. What a cute salon with friendly…read morestaff. I got a full set of lashes from Nicole and she was amazing. She was a great communicator and educator about the process and made me feel comfortable throughout the two hour process. They turned out great!

Got my haircut by Cailey. Went in to get about 4-5 inches off, going from mid back to collar bone…read morelength. I have 3b hair and she did a good job with it. I'll likely be back.

Wonderful experience. Everyone working was so kind. My pedicure is beautiful, and they even offered…read moresnacks afterwards.

it was my first time coming here, I was glad they were…read moreable to fit a group of 5 and they give complimentary snacks and drinks. It's a pleasant experience.

Kaya always does an amazing job with my hair. She has a calm and friendly demeanor. I always leave…read morethe salon feeling confident! I trust her and so thankful I have found her.

Neroli has many qualified staff who can help with any situation should I need assistance with any…read moreservices,