Always professional and helpful. Take good care of you and know where they are going and quickest way to get there.

My husband and I have used CML for a couple of years now, traveling to and from both airports from River North. My husband travels internationally quite a bit, so he's a regular, but we use CML for leisure travel as well. We're hooked! *SO* much nicer than taking some nasty cab, and for a pretty darn reasonable price. The cars are always spotless and the drivers are always on time. And we have to agree with Nick G. - Joe's the best!! Always friendly and engaging, always careful to ask if the temperature's okay, etc. And it's astonishing what a smooth ride we have with him - even in the worst traffic. Lisa always takes care of us - never any issues with last-minute changes, etc. And to echo Chris P.'s comments, we get an email confirmation as soon as we request a reservation. We like CML so much that we now have them pick up out-of-town guests/relatives when they come to visit - what better way to kick off a trip than with a nice ride? (No more "Here's how you get to the El from your gate...") read more

I cannot say enough good things about Chicago Majestic Limo. We first starting using them when our son started college at the University of Chicago. Each time we visited Chicago, we relied on Chicago Majestic to take us to and from our hotel to the airport. They also provided rides to our son from the airport to Hyde Park when he would return to Chicago from a holiday or break. Last week, our son graduated from the University and we needed transportation, not only for ourselves, but for family members, all of whom arrived on different days and at different times. We also needed transportation to and from the University for the different ceremonies and events, and, transportation to and from restaurants. Lisa was tremendously helpful in getting all of the different rides scheduled, at the right times, in the right size vehicles. And of course, as these things go, some of our needs changed almost on a daily basis. But each time, Lisa cheerfully accommodated us. Without Lisa, this would have been a stressful time for me. But with Lisa's help, everything went off "without a hitch". And our driver, Joe, was just wonderful. He is so friendly and professional. Every one of our family members just adored him. The vehicle was always spotless and in excellent condition. Chicago Majestic is an excellent, customer-oriented company and we recommend them to everyone who has transportation needs in the Chicago area. (Our son now has a job in Chicago, so we will definitely be using them many times in the future.) read more

Where do I begin with this review!?! I have used Chicago Majestic Limo for 3 years now and mainly use them for business travel to and from the airports. They have been always on time, flexible, and the best rate around. My travel plans change frequently and they are always accomdating. Lisa is just a gem, and she makes me part of the family. While I have a few drivers, I do have a favorite and would recommend him... his name... Joe! Always is friendly, professional and makes the ride go by quick, but also knows the boundries in the event that I am just too tired, or have a call. Never had a problem nor do I ever see a problem occuring. Friends have used them for personal use for local events, and parties and never had any problems. Seriously, you cant go wrong! Ask for Lisa when booking and request Joe for the driver, seriously! read more

I was turned on to Chicago Majestic by a co-worker when we returned home from a trip together. I normally only do business by referral, so when I wasp leased with the service that day, I decided I would use them as my go-to mode of arranged transportation. I have used Lisa and crew for airport runs and nights out on the town and every time the service has been above average. I appreciate that I can just email them and they send a confirmation right away and the instant invoicing and emails I receive to keep track. The drivers have always been curteous and their vehicles are in excellent shape,which I appreciate. Nothing is more annoying than a poorly maintained car service fleet. I dont want to her shocks rattling around due to neglect, etc. Definitely recommend Chicago Majestic for anyone seeking quality and reliable transportation. CP read more

This company is #1 in our book! We have been in Chicago for 31 years, used another service for 27 of those years - then took our business to ChicagoMajestic for the past 4 years. Reasons: friendliness, competence, timeliness, cleanliness. Service pricing and simplified communications for reservations and contact are also superb! Use them and enjoy them! read more

Where do I begin??!!! From my first call to inquire about service from Chicago to Milwaukee to the actual trip itself I can't stop raving about your FANTASTIC exemplary customer service!!! The booking agents are friendly, informative, and very patient while explaining the process. Everything happened just as it was explained. Beautiful suv arrived for my son and I, and Joe , our driver made sure to make it easy to find him in the midst of madness once the concert was over! We thoroughly enjoyed our ride home and chatting with Joe! Warm, personable, and extremely attentive to his passengers. It was a real pleasure to meet and ride with him!!! Pricing is so reasonable and we certainly will use only Chicago Majestic Limousine for any future trips to Chicago!! Thank you to a great company with wonderful employees!!! Keep up the quality work!!! read more

I am also a regular with Chicago Majestic. Everyone there is unbelievably helpful. Special thanks to Sam, Lisa, and Joe for getting us to and from O'Hare countless times for business trips. They've also taken us for a couple nights out in the city and one very cold NYE. You will not find anyone better. read more

I did not want the service provided by Chicago Majestic on one of the coldest nights of the year to go unnoticed. I am sure I am not alone in finding limo service at O'Hare to be a sometimes perilous experience. In fact we first discovered Majestic after a complete CF with another firm that I will not mention in this review. Suffice it to say that, after being stood up for more than an hour, waiting in the cold for a limo that never came, and being unable to contact the dispatcher, I called Majestic in desperation and we were promptly rescued. After that experience we have used them maybe three or four times with total satisfaction every time. However, this recent experience was above and beyond. The weather was frightful and it can often be a miserable experience waiting for a ride at O'Hare. However, the dispatcher reached out to us immediately the plane landed and then coordinated the pickup so that we didn't wait a single second in the cold. Once we called from the baggage claim, we waited no more than five minutes for the car to appear and we walked out to greet it without any wait. In addition the ride was luxurious and the driver most courteous. Total quality all round. On top of that it is an all-included electronic billing: no fumbling for tip money or worrying about how much; and no fiddling trying to sign those stupid 19th century credit card slips. Oh and you can do all bookings online - no need to make phone calls etc. No doubt Chicago Majestic is number one in our books for travel to and from O'Hare. read more

I've been using them for 8 years and couldn't be happier. The drivers are friendly and professional, drive well and are always on time or early. The cars are always clean and it's always easy to reach the office, which is very helpful. read more

This is by far the best car service company I have used in Chicago! Rent from them and no one else!

I use this company for many years for airport service and they were great. Just don't book a prom or wedding or big night with them. They ruined my daughter's big night by being 35 minutes late. Kids and parents waiting for them to show up. Missed dinner so they would not be late for dance. They were filled with excuses and expected me to understand. Don't they get some occasions you don't get do-overs. read more

I have used Chicago Majestic Limo for over two years now and I have no complaints. They always email confirmations and receipts. They have been courteous and on time every time. The cars and SUVs are maintained very well and clean. read more

THE WORST OF THE WORST. I really did like this company before. We were using them frequently and we had the same driver each time who loved our dogs and was so nice. Then, this last time I called to book them, I spoke to a new girl working there. I made sure to specify that we had DOGS. Apparently she is an idiot and did not note this down. When the driver gets to the airport (a different driver than the one we were used to) he says, "Why do you have dogs?" I was perplexed and told him I always travel with them, and always specify this in my reservation. "Well, I have to call the office and report this", he says to me, like we are in trouble! Umm.. ok. There was a grassy area right next to the airport and we asked him if he could pull over to the parking lot next to it so we could let the dogs out to go to the bathroom, as the other driver would always do this. His response? "NO, I AM NOT PULLING OVER FOR THOSE DOGS!" OMG! I called the office immediately to complain and the idiot girl Natasha working there was so nonchalant about it, like nothing was wrong here. I told her how unhappy I was and she said a manager would call me. A manager never called, so I sent an email. They email me back that their company policy is no animals, and what was I thinking asking him to pull over on a highway? Basically just making stuff up and trying to avoid all blame. Avoid this company, rude driver, horrible customer service, and horrible management! read more

Where do I begin? Thank YOU Lisa and team for ALWAYS getting me and our Partners to & from any location! You are truly the absolute BEST service in Chicago! I can depend and count on Lisa's every word and promise! Always on time, friendly staff, super clean vehicles and fun to work with! A HUGE shout out to CML! read more

I have been using CML for five years now.They are always on time. They pick us up in a comfortable SUV that fits me my wife and the kids comfortably and they provide Car seats for my kids. Each time I come from Saudi Arabia three times a year, i use them for airport they have someone waiting for me and the family with a sign. They have great service in town. Also the driver know Chicago very well they give us a tour around town. Thank you CML for providing me the best service! . read more

I am a regular. This is my "go to" car service. They offer exceptional service and in probably over 100 trips over the past few years there has never - not once - been any problem. I often end up changing my travel plans on short notice and the folks at Chicago Majestic have always been able to accommodate me and do so very graciously. And yes, Joe is great, but I wouldn't hesitate to use any of their drivers. This is a really, really well run company that understands customer service. read more

Chicago Majestic Limo is great! Always on time and waiting for us when we arrive into Chicago. They are pet friendly as we always travel with 2 dogs when we come to town. Joe's the best! read more