very professional people we are very happy with the with the team all for the fantastic jobsread more

Stowers has supported my property management needs end to end for several years, and they've been…read moreoutstanding. As California regulations have become more complex, their knowledge, timeliness, and attention to detail have made everything feel effortless. They're reliable, proactive, and a pleasure to work with. Highly recommend.

To say it was a pleasure to work with Mr. Schonian is an understatement. As first time home buyers,…read morethis was a big deal for us. There were countless things Karl helped explain. He was always prompt with his response, patient and honest. My husband said he always went above and beyond our expectations!! He helped me to navigate through different scenarios and made things happen. I'm not a procrastinator myself so I really appreciated this. We look forward to building our portfolio and working with Mr. Schonian in the future.

Karl and his team continue to deliver professional and friendly service to my family. We've been…read moreworking with Karl for a few years now and we have nothing but respect for him and his team. This time around we didn't think he could help us due to a few challenging factors; VA loan, self employed, and spouse hours were cut. Not to mention, taxes were being held up due to COVID-19 pandemic. We have found him to be so helpful and recognise how time consuming this must be for him; but at no time had he made us feel that it was an inconvenience to him. Karl was organized, thorough, professional, and kind which made all of the difference in our interactions.Thank you for your patience as well as treating us as people rather than just home loan customers.

I checked their reviews and it speaks for itself! I tried to raise an issue I had with an agent…read morefrom this office with their manager and she was very rude, dismissive, and completely unprofessional over the phone. I decided to go to a different Keller Williams office to meet with a new agent in Walnut Creek and I couldn't believe it was the same manager at this office as well! The customer service was unbelievable to say the least. There was no one at the front desk and an employee came out of her office and completely ignored me. The manager, Margot Ross came out and pretended our conversation never happened and she didn't know me even though I reminded her of our phone call. I refuse to go through the same situation again if she is also managing this office so I cancelled my appointment and will be looking for a different agent in a different brokerage.

Before we took possession of the home we purchased from our Agents Daniel Boot and Greg Silva was…read morethe lead, our ceiling in our 2nd bedroom fell in. It was due to a leak upstairs that the seller claimed he fixed. We had an inspection and there were a lot of problems with the house that seemed minor, but the seller said he fixed them. He didn't fix most of them to our satisfaction. A month after we moved in we discovered we did not have A/C as indicated on the appraisal and the inspection. We found out because it was a very hot day and the house was hot upstairs. I called our warranty company Old Republic which has proven to be USELESS! They sent out a Technician who first told us our system was outdated and there was no way to repair it. 4-5 HVAC installers later confirmed the A/Compressor in our backyard was not connected to the nice new Nest thermostat. In fact, we did not have A/C because a wire was loose or cut that could not be connected without opening up the wall. We were told we could buy a wireless connection that may work for $1500.00. We continued to have installers come out and give us 3rd, 4th and 5th opinions and estimates. A few months later we had a Mini Split A/C/Heater installed that cost $12000. I was in communication with the Agent Daniel who was always going to get back to me after speaking to their lawyers. He always deferred to the useless warranty company. There were a lot of other issues e.g. floors lifting, a hole in a bathroom wall that was covered up with a mask. We discovered a lot once we moved in. The straw that finally broke the camel's back was the hot tub issue. I loved the hot tub that came with the purchase. I informed our agent that I needed to be sure it worked because it was one of the reasons I wanted the house. The seller put in the contract that the hot tub had some issues but a technician was coming to repair it. So fast forward, we got A/C installed, but when the A/C installer came he informed us that the hot tub was not hooked up to code. He said it could cause a house fire. He said the wires used to hook up the hot tub were the wires to hook up the A/C and they are the wrong size. Therefore, he disconnected the hot tub. We now have to hire an electrician to come hook it up correctly and according to code. The cost to reconnect the hot tub is $3000-4000. This is my first purchase. We trusted Daniel, our agent. Instead of doing the walk through for the 2nd time without furniture in the house, we let Daniel do a video. The last walk through was hurried because Daniel said he had somewhere to be. I imagined that when I purchased a home it would be a celebration and that we'd be overjoyed. It has been quite the opposite. If I had to do it over again I would not have purchased with this agent or realtor. I have family and friends that are agents and I should have gone with someone that we knew, and who had our best interest at heart. We have spent $9000 on replacing the floors, $3000 for repairing the leak. The shower was replaced and some of the plumbing that could prevent a leak in the future. We also had to have the ceiling closed and repainted that was damaged by the leak. The backyard was cleaned up and landscaped because it looked like a jungle costing $1700.00. We had to have the fireplace cleaned and repaired for $400.00 (the seller said he had this done) in the pics there was a glowing bright big flame. When we took possession of the house we couldn't get a flame. There was a rusted window in our living room that we had to replace for $300 just for the window. It will be additional $ to install. So, almost $30k in 5 months after closing is overwhelming. I have spoken to everyone involved and they all passed me along to the next person. Daniel and Greg were the agents, Lyle West was the Listing Agent. I even spoke to the man I was told was in charge named Phil, he was not empathetic and just cut us off in mid conversation and said sue the seller. Potential Buyers BEWARE. Please thoroughly do your walk thru and if something was repaired get the info. on who repaired it and make sure to get it in writing. Go with an agent you know or somebody you know knows. The seller is denying that he knew about how the hot tub was hooked up. He said it was A/C while he was in the house, so I guess someone disconnected it by the time we moved in. Also, let me mention there was also an infestation of house centipedes and bugs that behaved and looked like roaches to me. We had to get an exterminator and have them come every month. I am very very scared of bugs so this made the house very uncomfortable for me. We also later had a pop-up encampment develop directly across the street from us. The presence of the encampment has come with a lot of trash and junk also right across the street from us. Please Do Your Homework! Do not regret the biggest purchase of your life! The stress has been overwhelming between the loan officer and the agent.

I had an awful experience working with the Fidelity National Title office in Danville. As other…read moreYelpers have noted, their attention to detail is poor, they are unprofessional and make frequent mistakes. I was a first-time home buyer, engaging in what was my largest financial decision and investment of my life, and Fidelity National Title Danville simply blew it. I was counting on them to do their job and provide an accurate settlement statement. This is the main job of a title and escrow company, and they couldn't even get that right. This forced me to come out of pocket for far over a thousand dollars to cover the shortfall of funds in my loan, and they made the mistake - twice. In addition to this, their communication was extremely poor, screwing up a basic appointment with a notary which forced my wife and I to sign our loan docs very late at night. They were completely asleep at the wheel, not even knowing or confirming when I'd sent them a massive down payment as part of the transaction. When you purchase a home, you depend on the title company to accurately handle the transaction in a detailed, focused, and pleasant manner. Fidelity National Title Danville failed miserably at this. When I voiced my concerns they either sent me bizarre emails talking in circles, or ignored me. They flatly refused to do anything to compensate me for the incompetence they showed and inconvenience this caused me. Fidelity National Title Danvile made my first home purchase a stressful and infuriating experience. Avoid Fidelity National Title in Danville, CA at all costs. They're horrifyingly unprofessional and don't deserve your business.

Fidelity Title Company is the worse title company I have worked with in the last 3 house loans I…read morehave done. They made us go back three times to sign documents they missed areas on as well as told us the wrong date for the closing date by over 5 days by not disclosing to us the real date. Missed simple things, like photo copy of our Drivers license as well as misprint and errors, title documents, incorrect closing estimates.

Shiela Keihani from Alain Pinel Realtors Danville CA was recommended to us by a Friend to assist us…read morein finding a retirement home in Walnut Creek while we were living in north east. Sheila was extremely flexible, accommodating and knowledgeable. We went through the whole process so smoothly due to her attention to details and frequent long distance communication. She advocated for us and stood by us even long after the sale was finalalized. Thank you Shiela for your hard work. Steve and Janet Arvin

As my wife and I embarked on our journey into home ownership for the first time we tried a few…read moredifferent realtors. Some were good, some were bad, but in the end we eventually found Bonne Wersel. Wow what a difference. She is an example of what a professional realtor should be modeled upon in our opinion. Not only did she listen to our family's needs but she always treated us as if we were her only clients and always treated us with respect. Bonne has a wealth of knowledge too. She was very familiar with just about everything, any question we had regarding real estate policies, home inspections, land acquisition, and even neighborhoods, she knew. She made our first home buying experience such a pleasant one that I honestly can't wait to send a family or friend her way. If we could give her 10 starts we would. Can't recommend her or her team enough.

Laura Barbara from the Jarvis Team was AMAZING! She is very responsive and understood exactly what…read moretype of property we were looking for. Her local knowledge and expertise in the Danville/Blackhawk/Diablo area was key as we were building our offers. After our offer was accepted, she interfaced seamlessly with the title company, MLO, and contractors. The process was exceptionally smooth, and I would highly recommend considering Laura and the Jarvis Team to represent you.

We recently engaged the Khrista Jarvis Team to sell our home with Nicole Jung as our agent. Thanks…read moreto her expert knowledge of the market and her team's dedicated specialists, we sold our home very quickly and for an over-asking price. Every step of the process - from our initial meeting and home staging to pre-listing inspections, the open house, and closing - was executed with efficiency, excellent communication and absolute professionalism. Nicole and her team were extremely reliable, responsive, and supportive throughout. We highly recommend this team to anyone looking for a dependable, effective, and client-focused real estate partner!

Good afternoon and To Whom it May Concern,…read more I'm very pleased to say that Melissa Oiwa of WFG at the Danville, CA branch provided Excellent Customer Service for my transaction we recently closed escrow in San Pablo, CA. Melissa was very helpful, knowledgeable, and very professional. She definitely deserves recognition, a bonus and a healthy raise. She's truly amazing and touched a lot of lives in this transaction. She's truly one-of-a-kind and will be honored to refer her to more deals to come. Yours Sincerely, -Peter de Vera- Realty Agents LLC

Do not use this company! They do not have a clue what they are doing. Read the reviews. They sent a…read morefinal escrow statement, then after that they paid another company out of the proceeds only because they asked for it and without any back up documentation or notifying anyone.

Every time I need assistance from HMCPM, they are incredibly fast, responsive, and helpful. I work…read morewith Mindi most of the time, and I truly cannot say enough great things about her -- she is fantastic! Whether I email or call her, she is always quick to respond and consistently provides the help and support I need in a timely manner. It is clear that she genuinely cares about providing excellent service, and it is always a pleasure working with her.

I highly recommend working with this company. Very professional and they know how to help their…read morecustomers.

I have had the incredible experience of working with Anna Emmett, Lisa Rogers and Gary Katz over…read morethe past 10+ years. This review is way overdue, I'm approached at least weekly by other competing title companies for our business. There is no way I would make a switch. Anna is the ultimate professional, she works tirelessly to make sure she delivers a great customer experience for my clients! Thank you all so much for everything you do for our Real Estate company!

Anna West was awful. Unfriendly, demeaning and condescending. She made what was already a…read morestressful process even more of a nightmare with her unkind and uncaring manner. When asked simple questions, she had a difficult time providing the answers. Definitely will run far away from this title company in the future, solely because of Anna.