Great service. Very knowledgeable. Phone is working better than ever. I highly recommend.read more

Great guy. He was honest about one device that he said couldn't be fixed and wouldn't be worth…read morethe repair cost. The one we really wanted fixed he took care of. Fast and very fair price. Will definetly come back and would recommend.

Update*** After…read moreyesterday, everything changed. I am pleased to tell you that the manager and upper management did something to fixed the IPad in a timely matter. I got a call and a text today that the iPad was ready. They apologized about the whole ordeal and they gave me an amazing discount because of everting I posted before (the story). Because of the rapid responsiveness and fixing the problem; I feel that is only right to update my review. Thank you for fixing the problem as promised and for the prompt response.

What could you improve?? Perhaps let customers know…read moreBEFOREHAND that they will have to give you their password and complete access to every app in their phone in order to get a screen repair. The risk is not worth the money. I came in twice before bringing my phone for repair...no one complains about this huge breech?

Very rude associate on the phone. Hung up while i was asking questions…read more Attitude is crazy

Needed a new charging port and battery for an iPhone RX…read more They were easy to talk to. Great communication. They had the part in stock. Job done, in less than an hr.... Decent price!

Miguel is an easy person to work with. He is understanding fair with prices. The time that I was at…read morehis establishment I heard compliments from two different customers about him! They both said he was great at what he does! Keep up the great work!

Warning, do not waste your money here. This place is a scam. I took my Ipad in to have the charging…read moreport repaired. It stopped charging again after two months. Came back with the receipt asking them why it failed again. They wanted me to pay another $50 dollars to do the same repair they did 2 months prior. DO NOT LET THESE PEOPLE TOUCH YOUR ELECTRONICS.

This place seemed to be great after reading the reviews yet I doubt the reviews are real. I'm a…read morecollege student who came in looking to a simple issue addressed which was my battery. upon bringing in my MacBook they took it in and replaced the battery; yet when I got it back my mac was dented up. They then proceeded to replace it causing another storage issue. I then decided to take it to apple and they mentioned parts were missing from my Mac and were replaced with fake parts, keep in mind I bought my MacBook from apple themselves. be careful with these third party companies especially this place. Horrible experience.

My laptop wouldn't boot up. Experience fixed my hardware and software issue within a few days…read more They made my day.

My first time using this service and it was mostly positive…read more The repair was fast and went smoothly. Only negatives were that the clerk told me they would call when the repair was completed (they had my phone so how could I receive the call) and he neglected to tell me that I could track the status of the repair on-line. Otherwise, it was a good experience.

This was completely the worst experience I have ever had in a while. I took my iPhone to have the…read moredata transferred to a scandisk, this was on a Monday, i was without my phone. I was told it would take a few days. I received a call two days later saying they didn't have the scandisk and i could come back the following week. The guy Sabastian just kept bluntly lying to me to sum in up a week later he stated he was waiting on the disk and this is weeks later after I picked up my phone and called to follow up he will not answer my calls I wasn't rude or anything this is just terrible customer service, sliver lining is i learned to do it myself no thanks to this company they suck, listen if that's not enough a young lady came while i was there picking up my cell and she was very upset because she had wanted almost 5 hours to get her glass protector changed. He acted like he could care less had the nerve to tell l me he was about to celebrate he one year anniversary there WOW I wonder if the owners know how he is ruining their name and business, A YEAR is a lot of time for a business to lose ALOT OF customers!!!

I think batteries plus is an excellent store. I have yet to visit one throughout the Chicago…read moresuburbs that does not have a knowledgeable, friendly, and competent person working there. This store is no exception. It is a pleasure to deal with people and not automated phones. I was looking for a camera battery and while they did not carry it in the end, the batteries plus representative made all the efforts to look the battery up. Confirm that she did not have it at her store, but checked all the other batteries pluses in the area and confirmed that none of the stores carried that particular Battery But even offered another company for me to try. Unfortunately, that company was a big box store that I had already reached out to and hung up because all I could get was an animated service that could not help me. Wherever and whenever I can, I will use this store over any other store.

Very helpful and friendly. I was at the other location before they moved- new woman manager is…read morehelpful and nice. They fixed my phone and I got there almost close for my watch battery and she stayed and fixes it. Glad they got new people. Parking harder though.

Guy who works there is named Francisco. He's very knowledgeable and will research if he's…read moreunfamiliar with something. He's nice and will explains things to you in a way you'll understand. He also texts and replies back in a reasonable time frame. Will see again for future tech issues.

From the owner: Broken iPhone, Samsung Galaxy, LG or HTC screen? Tablet not…read moreworking or broken LCD? Does your Laptop, Desktop PC, Notebook, iMac or MacBook need repairing, upgrading, installing ... or just a good tune-up ? How about your TV? Working OK? Just call us!... On / Off ... is here to help you ! We FIX IT for YOU !

Dropped off my 2017 Macbook Pro due to the original battery dying on me. The owner replaced the…read morebattery for $125.00 and had it done within 24 hours. Highly recommend.

I came here to get my iPhone screen replaced because it was cracked. The owner John was very nice…read moreand offered a premium "real iPhone" screen for $100 more so all in all I paid almost $300. The phone immediately had issues so I went back the next day and he told me it's from the previous falls.. that there was nothing he did or could do. When I take it to Apple the phone clear as day says the display is unknown and can't be detected. Now because I have a third party screen Apple charged me $380 for a replacement. I should have gone to Apple in the first place. This did not save me any money. It cost me more time and money for this hassle.

I have tried to get an appointment with the Apple Store in Orland park for over 2 hrs…read more I use a walker so I can't stand for very long. Therefore, I wanted an appointment to check out the Mac neo before I buy it. I don't know what to do at this point.

Years ago, tried to upgrade my son's Gizmo watch. Employee sold me a new watch, told me as soon as…read moreyou take it home and connect it to your WiFi, services will transfer to new device. Had to return to store to have device activated and connected. More recently, my brother-in-law, who is on my account, upgraded his phone. Against my advice, decided to "UPGRADE" his package, cancelling his previous unlimited package with perks, to a new unlimited package with "pay as you go". Long story short, his new package costs more and they screwed up and cancelled my wife's phone service. After returning to the store and spending a total of 3 hours, I was able to get my wife's legacy plan reinstated and my brother-in-law's more expensive plan activated! In July we traveled out of country and added international calling on our package, at the cost of $100 per line for 1 month, an additional $500. After we got home they tried to charge us an additional $500 per month as a recurring charge. I called and made sure they cancelled the international plan as it was only needed for 1 month. My November bill, they doubled up my international plan and charged me an extra $1000! WTF, how does canceling a service get you charged double??? After hours on the phone, I think it may be corrected, only time will tell.