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    Chicha San Chen

    4.7 (43 reviews)
    Open 11:00 am - 11:00 pm
    Updated 2 months ago

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    CHICHA SAN CHEN ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed

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    Honey Osmanthus Oolong w/ Boba
    Generous Y.

    Chicha is simply amazing everywhere and always so consistent. This is the one spot I'll get boba with tea instead of a milk tea because I want to get my value on just the tea. Located in Chicago Chinatown, this Chicha isn't super spacious, but has seating available. It can get a bit loud so not the best spot to do focused work, but can work in a pinch. Nice for conversation though! There's a tablet to order from immediately upon entering. Honey Osmanthus Oolong w/ Boba - lightly sweet and subtle, the combination just works so well. Osmanthus is lightly floral and sweet similar to a dollop of honey dissolved in hot liquid, so the two together feel like a multiplication. Plus it's aromatic and smooth, no need for any creaminess from milk. Boba is consistently QQ, bouncy, and coated with flavor from marination across all Chicha locations and that is no different here.

    Jaison J.

    Great spot to grab a drink after exploring Chinatown. I tried the Bubble Volcano, which has brown sugar milk tea with boba, and it was really good. Ordering is done through a kiosk so there's not much interaction with the staff. What makes this place stand out is that they brew the tea fresh right in front of you. One thing to keep in mind is that the bottom of the drink can be pretty hot at first, so make sure to mix it well before drinking. Overall it's definitely worth checking out because it offers something a little different. I'll definitely be back to try more flavors. They also give you a nice carrying bag that helps keep your drink cold if you're taking it to

    Kayla S.

    It is not soo busy here anymore so there is not a long wait. The workers are pretty quick anyways. I would recommend adding the taro balls in any drink. It tastes exactly like taro, nothing artificial tasting. The texture is also exactly like taro but with starch added.

    Caili C.

    So excited Chicha San Chen finally opened up in Chicago. We came by on a Saturday afternoon and luckily the wait wasn't too bad. There are 2 kiosks for ordering or you can order ahead of time on Chowbus or Fantuan (there is a $1 service fee). I got the Taro Milk Tea with Black Tea, Cream, Taro Ball, and Taro Paste. I really just wanted to try the taro paste but there was not an option for the taro milk tea without the taro balls. I still really enjoyed the drink though as the tea was able to shine through even with the taro and everything tasted really fresh. Loved the taro paste which was lightly sweetened and added more richness to the drink. I got it less sweet which was perfect for me. The taro balls didn't add much other than texture so next time I'll try to omit it. Overall great boba shop! It's just as good as the locations in California and love that they had free samples of their original bubble tea to try before you order!

    Live complimentary tea tasting area
    Jennifer T.

    We stumbled upon this tea shop after dim sum with the family one day. Apparently it's the new hype in the area, and I can see why. This tea shop feels less like a bubble tea stop and more like a high-end tea experience. As soon as you walk in, the aroma of tea fills the air. The ambiance just feels noticeably more upscale than most tea shops we've visited -- very clean, very polished, highly organized, and professional. The first thing I noticed was how focused the staff were. Everyone wore uniforms and masks, and the whole operation felt like watching a well-oiled machine in action. There's a glass prep area where you can see the tea being made, along with a brewing machine that extracts the tea almost like watching coffee brew. The workers were incredibly concentrated -- even bending down to eye level to double-check orders. It almost felt like an assembly line with everyone moving in tandem-- it was fascinating to watch. One unique feature here is the tea bar located next to the cash register. You can sign up to join a queue for a live tea tasting with a tea host where they will let you choose the type of tea leaves, brew them right in front of you, and guide you through tasting. I was told the whole process takes about 20 minutes. I'm not sure if the tea leaves can be purchased separately, but the experience seems interesting. We didn't have time to try it during this visit, but it might be fun for those who have time and already waiting for their orders. You can expect a little wait time as each tea is brewed upon order. I did noticed a good amount of people waiting on this day so it shows the high traffic that this store gets on a Sunday afternoon. Along the tea-tasting wall, they display information about how their tea leaves are harvested from the high elevations of Lishan Mountain (over 2000 meters). Supposedly the altitude gives the tea a distinct flavor, which I can imagine tea enthusiasts and aficionados would really appreciate. When I spoke to one of the staff members at the register, he mentioned the café had only been open for under a month. Even so, there was already a long line of customers waiting to order, and both ordering kiosks were busy. You can also place your order at the kiosk and then pick it up at the counter once it's ready. Their packaging also deserves a mention. The cups are labeled neatly, tied with a decorative string that doubles as a handle for the cup, and even the straws have customized branding. Definitely an A+ for presentation and marketing. They also offer complimentary milk tea samples near the register. After trying one, my husband decided to order drinks for himself (and for me to have a sip) and his mom. It came out to be $18.44 for two bubble milk teas. My husband ordered the iced version, while his mom opted for the hot milk tea since she prefers warm drinks. The boba was surprisingly very soft and glutinous. The staff member was very helpful in explaining the sugar level of the sample. You can customize sugar levels, and he chose the "perfect sugar" option for both. He really enjoyed the drink and said he could clearly smell the aroma of the tea leaves. As far as sizes go, they seem to only have a small size at about closer to $9 base-price on the menu. The price point can feel a bit steep compared to other tea shops, and you may get slightly less volume, but the focus here seems to be on quality. If you customize your drink, you can choose your tea base for $6 and add additional flavors for $1.25 each or toppings for $1 each. I noticed familiar toppings like coconut jelly and grass jelly, but also some I haven't tried yet such as taro balls and konjac (maybe next time). Overall, this is a really interesting tea shop worth checking out. I personally don't drink a lot of tea because I'm sensitive to caffeine, but I'd still be curious to try some of their other menu items like the "Bubble Volcano" or the "Taro Fresh Milk" drinks. I appreciate that they have options beyond traditional tea. I had already grabbed a smoothie from another shop earlier that day, so I didn't order a drink for myself this visit, but I'd definitely be open to trying one next time I return to ChiCha San Chen with our family. Tip: One downside is that the shop doesn't have public restrooms, though many of the small cafés in Chinatown Square are similar. Still, it would be a nice addition if they eventually added one.

    Ivy C.

    Chicha San Chen finally landed in Chicago. Before trying the Chicago spot, I just visited San Francisco store 4 months ago. I ordered the exactly the same flavor - Taro Milk Tea, light sugar, ice free" and it tasted exactly the same. Really impressed by their quality control. I also ordered "Passion Fruit High Mountain Pouchong Tea, light sugar, less ice" and this is a must-try for its great and refreshing combination with tea and fruit!

    Chris M.

    Words cannot express how incredibly excited I am that CHICHA San Chen has finally landed in Chicago. This is my all-time favorite bubble tea chain so I had astronomic expectations but I'm delighted to say I was not disappointed. At this point, I've been a few times since they opened and my drinks have always been on point. Note that during peak hours, there will almost definitely be a wait and there's very limited seating but don't let that stop you - it's worth it! Sometimes they even provide tea samples. I'm a milk tea fiend so naturally I need to try all the varieties they offer. The only official "milk tea" on the menu is the classic bubble milk tea (with black tea) BUT you can choose any tea base and add creamer to make any tea a milk tea so the sky is the limit! So far I've done that with their green tea and dong ding oolong tea - both phenomenal with a strong tea flavor, just the way I like it. I do believe the creamer has dairy though so might want to pop that lactaid if you're lactose-intolerant. It also goes without saying that the tapioca pearls are perfect: bouncy, sweet...doesn't get better. Tons of other toppings to choose from as well but I can't vouch for them because I'm basic and always stick with the boba. Tip: you can order at the counter in person if the kiosks have long lines!

    Eda X.

    Have never set foot in the previous milk tea shop at this location before Chicha San Chen. Very happy about the takeover as the shop had gotten a complete facelift and is thriving more than ever before. Their packaging is superb and tea flavors are delicate and pleasant. I have dropped by twice in a week and loved both experiences. Give them a try today.

    Menu
    Sana K.

    This was a nice change from all the other boba shops. It felt clean and chic. Loved the decor and to go packaging for the drinks. You order on a kiosk. It was busy. Drink was fresh and delicious. The bubble volcano is a brown sugar boba

    Jasmine C.

    I was impressed with my first time having chincha San Chen in Chicago. The first time I had it was 2024 in Montreal. I picked the osmathus oolong tea And it was delicious.... Not too strong the tea flavor very light

    Inside
    Minerva H.

    Got the creamy mango tart drink and it was a bit sweet for my taste. It didn't have an option to adjust sweetness on the kiosk either. The cream topping was good though. The wait this time felt a bit long. Noticed they have a station with their original milk tea you can pour for yourself to sample. It was really nice, I'll probably get that next time.

    Nolan F.

    We ordered: 1. Taro Milk Tea - black tea, cream, taro paste, taro balls 2. Dong Ding Oolong Tea Latte 3. Creamy Mango Tart - high mountain pouchong tea w/ mango and mousse 4. Green Tea w/ mousse My favorite international boba chain from Taiwan, I like to get Chicha when I find it in other cities. The first three we ordered are my go-to drinks and they were consistent. I highly recommend the taro Milk Tea because it uses fresh taro paste and balls that you won't find elsewhere. Tea topped with cream, like #3 and 4, you should drink straight through the layers; do not mix! Mango Tart is so refreshing and the green tea by itself is fragrant. Tea drinks are brewed to order so expect a little longer wait time. Staff were friendly and helpful. Small number of seating inside for small groups.

    Jenny C.

    Yesss!! I was so happy to know that Chicago was finally getting a Chicha San Chen location. Our drinks were phenomenal! Strong tea flavor, soft and fresh boba, and great cream. My personal favorite is the Dong Ding Oolong Tea with mousse! I'd recommend light sweetness if you're usually a 20-30% sugar drinker. Only cons I have are that 1) it's located in Chinatown so parking can be tough and 2) drinks are quite pricey ~$9- however, the quality is superb so if I'm craving a yummy treat this is justified in my books...

    Bubble milk tea

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    24 days ago

    The boba is very good! I had the mango cream and it was amazing. It also came very fast even though it was busy!

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    Ask the Community - Chicha San Chen

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    We stopped in here after visiting the gachapon arcade upstairs and immediately noticed how clean…read moreeverything was. The whole shop is really cute, too. They have plushies sitting on the couch in the waiting area and a little floral Instagram wall that's clearly meant for photos. We also very much appreciated that they have a bathroom, which isn't always guaranteed in Chinatown spots. I got the large Fruity Party drink and loved it. It had slices of citrus floating in it plus a rainbow of fruit jellies at the bottom. It was both super refreshing and really pretty. I'd absolutely order it again. My sister got the medium kumquat lemon seasons tea. It was super strong and concentrated, which is just the way I like my tea. I learned that I liked kumquat kumquat so that's a fun bonus. We'll definitely be back next time we are in Chinatown.

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    Came here on Chinese new year which was on a Tuesday. Showed up right after an early lunch right…read morearound noon. We were lucky that this was located in that Chinatown mall because we got parking and we're able to walk directly up here. When I got here, there was no line there was one other patron waiting for her order. There are a couple screens where you put your order in and then they text you because they ask you for your phone number once your order is ready then you pick it up right on the left-hand side of where they're actually is a register. The one girl who was working here that day was very nice and friendly, but I don't think she totally understood me as I was trying to explain the benefits of leaving tip in cash versus tip on the card at the kiosk where you put your order in. We did order two drinks and both drinks are absolutely delicious. However the Taro milk Boba tea was a little bit chewy. You could obviously customize your toppings, the sugar amount, the iced amount, etc. that sounds pretty standard. The flavors were delicious and super fresh so frankly, if this came out of a can or out of powder, it definitely didn't taste like it. Really top quality and great taste for the price. I believe each drink was $6.25 which puts it right at par with a lot of its competitors in Chinatown. Also, if you order some of the unique drinks that come in a unique square cup, believe it or not. The location is completely decked out in their pink. It's very cute and I assume was really put together for the purpose of social media pictures as you can see from the pictures I took. I would definitely come back here again as it is unique however, a lot of the menu is pretty similar across the Boba competitors located in this exact same mall as well.

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