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    Chichie's Pet Boutique

    4.3 (8 reviews)

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    8 months ago

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    6 years ago

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    5 years ago

    Hand down the BESTTTTT in this area she won't disappoint she always does an excellent job on my dog

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    9 years ago

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    Petite Pet Gallery - Chewy after the spa 7/13/2024 chilling at home where he is the king.

    Petite Pet Gallery

    (259 reviews)

    I have been a customer since 2020 and I can say that this is one the most disorganized unserious…read morebusinesses I have ever encountered. At first I was encouraged, they had a cat groomer that was very communicative and prices were reasonable. I would bring my previous cat for grooming but it was always difficult to schedule an appointment because they rarely answer the phone. On one occasion, I thought, let me go physically to the office to make the appointment. The door was open and no one was in the shop. The next day when I came again to make the appointment, the receptionist laughed and said they had someone new and that person didn't know how to lock up. Unfortunately my previous cat died and I got a new cat in late 2022. I explained the death to the receptionist when I booked the new cat for grooming. When I got to the appointment, she was calling the new cat the dead cats name--I had to explain to her again. Two additional times, when I was booking grooming, I had to tell the receptionist that the previous cat was dead. It was the same person but apparently cannot or will not update their records? Most recently booked grooming in November 2025. My cat gets the same thing every time and that was confirmed on the phone with the receptionist. When I arrived, the person at the front desk asked what the cat was getting done, and I answered confused, "she gets the same thing every time, do you not have the card?" Then she found the card, like "oh okay". Hours later, my mother called me to tell me she had a missed call from the groomers. I called several times, no one picked up. Now I'm concerned. If you don't pick up the phone when my cat is in your care, that's a huge problem. I drove to the shop. The receptionist is laughing with a client and a dog. Then I'm thinking, "is this why they're not picking up the phone". I ask the receptionist "is my cat ready" she responds, "good question" as if it's a joke?! She walks back and says, "I just got here". That's so unprofessional and irresponsible. When I talk to the cat groomer, I explained my concerns and that I have been a customer for years. He says they don't have a receptionist in the morning--which I did not know. Then he refuses to apologize for the gross misconduct. I got an email recently where they said they would be raising their prices--with this poor customer service and management they should not!

    Great staff great service every time I highly recommend these friendly professionals been coming…read morehere for years always satisfied they do phenomenal work it's like day and night I have a Yorkie mix who's hair grows extremely long and fast they help me keep Batman maintained proper

    Olde Towne Pet Resort - Nighttime Exterior SHot

    Olde Towne Pet Resort

    (183 reviews)

    The staff is great! They are very accommodating for my pup who has turned anxious as she's gotten…read moreolder and no longer likes daycare (she figured out how to open their door and just leaves when she feels like it ). They recommended she did day boarding and she loves it! They know us by name and are always happy to see her. Definitely recommend for anyone looking for a place for their pet to relax while you are at work.

    Three years ago I raved about Olde Towne Pet Resort to every dog owner I knew. Now I wouldn't board…read morea houseplant here. Great to horrible, entirely self-inflicted. Every booking, every pet, every time: more signatures and "agreements" than a mortgage closing. Somewhere there's a lawyer who's never met a dog and decided the real threat to this business is the guy who's paid them loyally for three years. You carefully fill out the entire grooming form online, pick every option -- then show up and they shove a paper copy across the counter to sign the exact same thing again. And after all that paperwork, they still claim they don't have the phone number they've had on file for three years and called me on before. Let's put this in perspective. I can order dinner to my door in two taps -- Reorder, Apple Pay, done. A stranger drives hot food across town on the strength of my thumbprint. But dropping off dogs these people have known for three years apparently requires a signing ceremony and a fresh liability waiver every single visit. In 2026, that's not caution. That's a business that's forgotten how to trust its own customers. And then there's the membership -- the crown jewel of contempt. They took a system that worked and actively torched it. Gone are the daycare credit packs: fair, flexible, buy-what-you-need, the way a business treats people it respects. In their place, a pricier monthly "membership" that auto-drafts your card whether your dog walks through the door or not, with no rollover for the days you paid for and never used. Read that again: you pay, they keep it, your dog gets nothing, and they call it a perk. It's not a membership -- it's a standing withdrawal from your bank account with a bow on it. It punishes the exact people who kept this place in business: the regulars whose lives don't run on a fixed weekly schedule. Some months my dogs come once, some months five times, because that's how actual life works -- and this program is built to make sure I lose either way. It doesn't serve pets. It doesn't serve owners. It serves a spreadsheet, and it treats every loyal customer as a recurring charge to be maximized rather than a person to be valued. It is, top to bottom, the most openly hostile "loyalty" scheme I've ever been asked to fund. When customers spend more time signing forms and fighting your billing than petting their dogs, you're not a pet resort -- you're a law firm with a kennel attached. Take your pets somewhere that still remembers what the word "customer" means.

    Chichie's Pet Boutique - petstore - Updated September 2026

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