I don't know why I've never written Mike a review until now. He's been our mechanic since 2007 when…read morewe lived down the street from the shop. We don't live locally anymore but always come back to Mike. He is an honest man and he knows how to fix major car issues. He's never once over charged us or recommended repairs we do not need. His other mechanics are also very good but Mike is top notch.

What happened to Mike? I called and number is disconnected, so I stopped by and the shop is closed…read more Last time I was there was May of this year. I pray he's alright. He's been in business for over 20 years. Good service and kind man.

5 star service. Top notch quality, I couldn't be happier. Had car door damage and need it fixed…read more They delivered in the time quoted and looks brand new! Will be coming here for all my future bodywork needs!

Juan and the staff left my car looking like new! Once I identified Xtreme Auto Body as my preferred…read moreshop with the insurance company, he made the process easy and fast--I no longer dealt with the insurance. I was booked for a rental nearby and he saved me money by telling me Enterprise could pick me up from the shop instead of calling for an Uber. Juan and the staff went above and beyond in washing my car, waxing my car, and fixing minor scratches at the time of pick up! I will be returning and recommending this shop to others. Thank you Juan and your team

Great service! Really liked the tires they placed on my rims. Definitely reccommended.read more

Alonso is truly the best! He has been mine and my families mechanic for years. He has helped me so…read moremuch with my car issues. He is helpful, honest, efficient. I highly, highly recommend him if you have any car troubles. He has a lot of clients because they know he is honest, and helpful.

This entire operation is a joke. Came here for an oil change. 3 motors later and a few thousand…read moredollars later, I am still without my car in running condition. Turns our this establishment isn't even licensed. Buyer beware, I'm currently working with the BAR to make sure nobody gets screwed by this place again. The hours are ridiculous, I have been there at 2:30 am to pay an invoice because he is never available during the day, even to fraudulently take your money! I can go on, but I shouldn't. Enter these doors at your own risk.

Not the greatest experience here. Workers were cool, but the owner came out and started acting like…read morea tough guy, "you know". The tuner was doing a bad job and this guy comes out arguing with me that a twin scroll turbo doesn't help low end spool, straight up said that it only helps in upper rpms and wouldn't let it go. Dude, I'm not an idiot and seemed to know more than him, or he was trying to play me. Either way, not impressed, and would not recommend this shop to my friends.

Great auto body shop! my brother in law recommended me to this location after I had a minor fender…read morebender from a prior accident. The service was amazing and left my car looking in top shape for the road

I chose this shop because it came recommended by someone I knew, but unfortunately my experience…read morewas extremely disappointing. I was originally told my vehicle would take about three weeks to repair. Instead, I received multiple completion dates that kept changing. I was told Thursday, then Friday, then Saturday, then Monday, and ultimately didn't get my vehicle back until June 3. During the repair process, I was told my vehicle had been damaged while it was at the shop and that the bumper had to be refinished. I was never provided photos of the damage. They later tried to retract that the bumper may or may not have come already damaged but I have text proof of them saying it was most likely done in the shop. The most frustrating part was being told my car was ready for pickup on a Saturday. I arranged to return my rental car and was already on my way when I was told not to return it because my vehicle could no longer be released. It completely disrupted my day and could have left me without transportation if I hadn't been able to keep my rental since I had already dropped it off. Even my insurance company questioned why the repairs were taking so long. I was informed they had difficulty getting timely updates from the shop regarding the delays, and because the repairs extended beyond the expected completion date, the body shop ultimately had to cover part of my rental costs. I understand that unexpected issues can happen during collision repairs, but what I could not understand was the constant change in completion dates, the inconsistent explanations, and the lack of communication. Customers deserve honest timelines and proactive updates instead of having to repeatedly ask for information. The repairs themselves appear to have turned out fine, but based on the overall experience, I would not return to this shop or recommend it to others.

Took my car to R&M in Maywood and couldn't be happier with the service. Junior and his team did an…read moreexcellent job fixing my commercial van with a quick turnaround. Their professionalism and expertise were top-notch. Highly recommend them!

Worst mechanic avoid at all cost they do work that last only till the warranty is up witch is 30…read moredays then falls apart they take don't pride in what they do .. they over charge while putting out bad work biggest regret ..DANGER don't take your vehicle

Loveeeeed this place so much , I never thought getting into a car accident would be easy for repair…read more. I can not thank Scott enough with his amazing communication with the whole process of my car repair. I literally got my car back in like a week it was amazing!!!! Thank you so much Scott !!!!!

I brought my vehicle to Crash Champions at the Downey - Woodruff location following an accident. At…read morethe time, I was assured that my vehicle would be properly repaired and that the team would provide consistent updates throughout the process. Unfortunately, that was not my experience. It took over two months to have my truck returned to me, and during that time, I had to repeatedly call, email, and text just to receive status updates. Communication was extremely limited, and I was rarely able to reach the assigned representative, Adriana. Additionally, although I was informed that rental accommodations would be provided, that commitment was not honored. After finally receiving my truck, I had to return it three separate times due to ongoing mechanical noises that were not present before the accident. On one occasion, the vehicle was kept for an additional two weeks. Again, I had to initiate all communication to receive updates, as my calls and messages often went unanswered. When I inquired about what inspections or repairs had been performed, I was informed that no issues were found. However, I was not provided with any documentation indicating who worked on the vehicle or what specific evaluations were conducted. During a test drive, Adriana acknowledged hearing the noises I described. However, when the manager, Paul, drove the vehicle, he stated that he did not hear anything unusual. When I expressed my concerns to Paul, I felt that my concerns were dismissed. I was told that the noise was simply "wear and tear," despite the fact that the issue only began after the collision. I requested written documentation summarizing our discussion, but my request was disregarded. I was ultimately informed that nothing further could be done. It appeared that once payment had been received, my concerns were no longer a priority. Overall, I am extremely disappointed with the level of communication, professionalism, and service I received. I expected transparency, accountability, and quality repairs, but unfortunately, my experience did not reflect those standards

In my opinion, this Tesla Certified Collision Center is a complete joke. After 4.5 weeks, we found…read moreout they reused the same bumper cover and apparently thought glue and wood screws were an acceptable repair method -- just enough to make it look decent to an untrained eye. Thankfully, my girlfriend brought me along to make sure the repairs were actually up to Tesla standards. What we found was unbelievable. In my opinion, Crash Champions has truly "innovated" the automotive industry with the creation of Tesla-certified wood screws and glue technology. Maybe SEMA Show should feature this groundbreaking repair method at their next event. We dealt with "my name is Jeff," who looked completely puzzled and claimed he didn't understand why his team would do this after it was brought to his attention. As a result, we had to wait another additional week on top of the original 4.5 weeks. This is Crash Champions, people -- craftsmanship at its finest.

Horrible body shop. Stay away!…read more The Downey location, led by the hapless store Manager Jeffrey Magnuson, is awful. This store manager, Jeffrey Magnuson, is a worthless, unsympathetic human who doesn't care about customer service. The behavior of the associate Abraham, followed up by a lack of responsiveness, led me to drive over an hour to another Crash Champions facility in Orange County, where I did receive excellent customer service. Unfortunately, Crash Champions Downey, West is a facility you should avoid at all costs. Forewarned is forearmed!