I am a full-time DoorDash driver who works in the Radford/Christiansburg/Blacksburg area. Of the…read more30+ stores I have picked up from, none have been as slow and as incompetent as KFC. I go into the store, and there's always a 5 minute wait just for someone to approach me. I'll finally show them my order, and of course there's an additional 10 minute wait. There has not been a SINGLE time an order was even remotely close to being done when I arrived. Not only that, but there's almost ALWAYS an item missing. So much for the "fast" in fast food. Nice people that work there though. Will not be picking up DoorDashes from this store, and I highly recommend not doordashing from this location!

Eyewitnessed as a customer. That…read more7 fellow customers stood waiting for their food during busy dinner time no chicken was prepared but all staff was goofing off in the back. Total of 4 members of DoorDash workers had to cancel orders because food was not prepared. or readily available for deliveries. the dining lobby was full of customers. Not only waiting for food but to place current orders. No one was helpful when staff was asked, how much longer will it be?She looks at customer and said, "I don't know." ,

I know good Mexican food having enjoyed the best Southern California has to offer. this isn't the…read moreBell. this is genuine food. the flavors are unique & delicious. I'm not a fan of Heat so their Mild level suits me fine. I love the seasoned grilled shrimp in either a hefty burrito or a generous quesadilla. pleanty of shrimp. add rice and sides like pico, avocado, white cheese sauce, lettuce tomato sour cream & pico. the Guacamole is extraordinary. I've never liked cilantro...until now. used in these dishes it is a much needed ingredient. I'd eat here every day if I could. fresh. genuine. healthy. great service go go go...even at 74 I discovered something new & delicious.

In Hinton WV for my wife's family reunion. Driving through the downtown area we spotted El Azteca…read moreand found a parking spot right up front. We were a little cautious because the door was propped open and several floor fans were running. It was fine, plus the temps there were just high 70s. Our waitress brought us menus and water, then while we glanced over the menu, brought chips and salsa. I asked for hot salsa and a mildly hot one. My wife chose the Lunch Burrito with a side of Frijoles. I went for the Lunch Taco Salad, although I was a bit disappointed that I missed not seeing frijoles in the list of ingredients. However my ant thoughtful wife shared hers. Our food was fairly quick, enough time to polish off a tray of warm tortilla chips. My wife's burrito was excellent, spiced nicely with the hot salsa. I enjoyed my taco salad, even with the absence of beans. And of course my wife had to test the Churros. A pleasant experience overall and good food with fair prices. And good service. A definite plus for little Hinton.

6/1 about 2:30 I bought a 12-pc. to-go meal. Sides and tea were good, beans a little dry. But the…read morechicken was a dried-out holdover so tough we could hardly chew it. My husband said it was tasteless chicken jerky. Watching the bottom line is ok, but this was a waste of money and very embarrassing since we were taking it out to eat with out-of-town guests. If that was my first Bo meal I would never go back for another. We have had some great food from this restaurant, so this was a real disappointment. Service was good. 2 stars for service and sides, but nothing for the chicken.

Always good food!! Fried chicken is crispy and delicious! Light and fluffy biscuits!read more

Fresh and healthy! Got the sandwich with Olivia's Old South…read moreand a side of Mac n cheese. Came out quick and the team was friendly and patient with me since it was my first time ever going. The Mac n cheese was hot and cheese, but not all stuck together like a thick paste. The Olivia's Old South chicken salad was perfect on the sandwich with lettuce and tomato on wheat. Recommend stopping by if you're looking for a healthier alternative and something that won't weigh you down if you're out running errands!

Classic Carol is the definition of reliable comfort food -- creamy, flavorful, and consistently…read moredelicious. Fancy Nancy brings a sweet, crunchy twist that makes it feel a bit more special. Both were super fresh and perfectly chilled. Great place.

We enjoyed the friendly service. Matt took our order and got every detail right. Fries and…read morenuggets were a good temperature. Bathroom was clean. Service was quick as usual!

Bryce was awesome. He was so helpful! I'm so glad we stopped here before the movie. The food was so…read moreyummy!

never once have ate here without being sick , got food poisoning and relatives have as well…read more. service is awful too

Service is the worst food is good Ambiance is good i have…read morebeen here waiting for 30 min

Update #3 yesterday I got a phone call from another administrator and he wanted to hear again what…read morehappened, because they want to make changes and address this issues. Wow I was impressed and this is the Chick-fil-A treatment that I excepted. By the way the gentleman name is Dennis and he also agreed that he was the best ever. We need more of this so make the call and take the name note to self. This is why I'm going from a 1 start to 4. Update: Today I called and I wish I had taken the name of the manager that answered me. She was very apologetic and told me that she was going to check in this matter and that the gentleman is the sweetest person ever. I'm going to call back and get his name because as kind and nice as she was to me I want to be to him. I hope that the manager at that time can learn from this experience and treat customers better. If I could give this place a zero I would! The the only person that deserves it, is the older man working cleaning around being so kind and trying to make me not feel upset for being ignored. I arrived 5 minutes before they started lunch and placed my order in the app. The first thing that I asked the worked that is outside checking you in or taking orders was am I ok or do I need to cancel and order lunch and she said you are fine, the order went through and do you need to add anything else and i said no thanks. The line was long and they are super super slow. We have been in line for 10 minutes and only two cars have moved when my app notification says pull around your order is ready. We were confused as we have like 7 cars in front of us not even moving. We were traveling so we don't know how this place works. You need training from our people here at a chick fil A . We go around and I go inside and asked for my order to an employee and explain I came from the drive thru, he goes and ask and comes back with nada nothing. I tell him that I got a notification, one of their manager I imagine in gray comes and asks me and tells me that I ordered during breakfast and the app cancels and leaves me there without even offering to help or an option. I called her back as I have a notification and she says did you order with the worker up front and after I said yes she said I don't think so. At this point I'm frustrated it's our second day driving back home after a great vacation and drive and this lady just ruined my day. I want to give a shout out to the decent older man that works there and try so hard to make things better by saying maybe there is going to be an accident and this is why you are being late (bless his heart) he was so sweet. I go to the car to get my phone and show to the manager or whoever gray tshirt was and when I come back she has my order and not even an apology. I will bookmark this one to never stop here again and now I know why your reviews are so bad! We wasted 30 minutes in this stop and a stupid argument not needed. Worst Chick-fil-A ever. The store was cleaned also thanks to that gentleman.

Very clean, nice salesman and good service. Value meal…read moreincludes drink, waffle fries and chicken sandwich