They still have a little ways to go on the Mobile Thru to be on par with other CFAs around town... For someone who frequents this FF chain, I can compare to 3 MP locations. The other WA and even the NC one... I would say that this location at Savannah Highway is about equal to the s rvice at the Tanger CFA. The speed just didn't quite up to par yet. The food is still tasty, but I did receive cold fries after having to wait fifteen minutes being the 2nd car in the Mobile Thru line which should be quicker than the regular Drive Thru... They only serviced 5 cars ahead of me from that line in that amount of time. The parking lot and DT were tidy outside though. read more

Chick-fil-A - Even on an order like this! Nailed it! - Fast Food Near Me - Charleston, South Carolina

Took over 20 min to get my order , not run very well , most locations are run very well .

Came in for a quick meal before my son headed into work. We didn't order anything complicated, yet service was soooo slow.

Slowest drive thru ever. Do not get stuck in the line-I highly recommend going in if you want to get your order in a timely manner. The Chick-fil-A app even just asked me I had received my order yet, because it was taking so long. read more

While up in charleston for some doctors appointments with my wife, we decided to grab a bite to eat. We had been there twice and each time although the food was hot and fresh, the drive through basically empty, they still had us waiting for over 5 minutes each time for 2 chicken sandwiches and 2 fries. Not sure why but it was unfortunately a let down. I dont think we will return back. Ambiance is just ok. read more

Slowest one in town. They win hands down. Every time I come here it takes forever to get your food. I don't know if they need more employees or what. read more

I will leave a bad review every time I come here because it somehow gets worse every time. Slowest drive through in the nation.

Dined in. Waiting forever for food. Asked and they said they called our name so it was our fault. Not true. We were sitting directly next to cashier. 25 minutes and still waiting. read more

Ever sense the renovations wait times are extremely high. There are some previous staff that are extremely nice as well as a hand full of new ones(I can count on one hand). You have to check the accuracy of your order before leaving due to an item always missing! read more

SLOWEST slow slow slow. this is the SLOWEST drive thru i've ever been in even mobile ordering this is unbelievable. doesn't make sense when the drive thru is wrapped around the building and the mobile orders have to wait longer. too much going on in a small space. still shocked how slow it is. read more

Everytime I go - the food is always fresh and the line is never long. I've never had one issue going at any time of the day!

I placed an order for delivery at 3:22pm and i had to cancel it because almost 2 hours had passed and It had yet to be made. I then placed an order through doordash and its been another hour. The estimated time kept on going up both times. I have yet to receive the food. read more

Picked up a mobile order for 10 count chicken mini's. Unfortunately, they box the gave me is just chicken nuggets. They won't answer the phone and I don't have time to leave work AGAIN to get the order corrected. By the time and can go back this location they will no longer be serving breakfast!!!!! read more

they forgot my fries and my chicken nuggets were soggy.. I am very disappointed in them

Ungodly slow. Everyone is walking restaurant is 1/4 full and I'm not sure anyone is managing. Out of things as well. Ordered pick up and waited 30 plus minutes once I got there. read more

Horrible experience. I called corporate over it. Well i about to move into a place so i had my dufflebag with me. I have a clean appearance n im clean. It was taking a lady awhile to get or order in also i sat back down.The window washer saw me n i heard him n this female manager talking then i heard her saying that she'll kick me out.i was on the other side of the restaurant with customers in there.I walked up. Calmly told her thats not how u treat customers" she back talked me. I told her ill call corporate n she say yeah find. I tried to call the general manager then was told no n i was hung up on. I left in tears. read more

Solid Chick Fil A location on Savannah Hey in West Ashley! Customer Service is great staff is very courteous! Clean location and the drive thru set up is convenient. Love my Chick Fil A and they receive 4 Stars !! read more

Ordered on the app at 10 am, and headed to the store. I was a first-time app user. When I got to the store they told me they couldn't honor my order because it didn't start until 10 am. After much discussion, they honored the order. However, doesn't make for a good experience. I don't eat at Chick-fil-A often, maybe once every few months. read more

meet to work on getting togo orders out on time my food should not be done 10 minutes before my drinks. that's so ass backwards

This Chick-fil-A is constantly a disappointment. We tried to go there this morning. They did not have any chicken prepared at 6:45, 15 minutes after opening. This Chick-fil-A constantly forgets sauces, takes forever in the drive thru, & never has things prepared. I would rather drive to the one on JI or Magwood than deal with this service. Sincerely, Disappointed read more

I recently came back to this Chick-fil-A to pick up an order I placed through the online app. My order was accurate and ready on time. Every Chick-fil-A menu around here is the same, which is to say excellent. This Chick-fil-A location is very easy to get into and out of. The parking situation is well-suited to not interfere with the drive-through line. They often have 2 drive-through lines going simultaneously. Service is wonderful. read more

I've never had issues at this Chick-fil-a, despite all of the poor reviews. The drive-thru line is usually quick, my order is always correct, and the food has always come out warm and is consistent with the quality of other Chick-fil-a restaurants. However, the drive-thru line is incredibly small and poorly designed. The parking lot is also minuscule. On top of that, entering and leaving the restaurant is difficult since it is situated against a very busy road. In my experience, the best way to exit is to take a right at the drive thru line, take a right at the first stop sign you hit (about a block or two down) and take the light. I've never been inside this Chick-fil-a, so I can't speak to that. read more

Breakfast game not their strongest. 40 minutes in drive thru in the way to work is not convenient. Stopped because I was 40 minutes early for work. Got stuck in drive thru and now 30mins late for work. read more

I was really craving some chick-fil-a so I went here for lunch. The food was great as always as was the service. Chick-fil-a always does the best job being quick when they are packed full of people. Only giving 4 stars though because the bathroom was pretty messy and definitely needed some attention. read more

Chick-fil-a has the fast food concept down perfectly. Their chicken sandwiches are consistent. Real chicken breasts. The people are all trained perfectly well. No matter where we travel to, we look for a chick-fil-a for a meal. Chocolate Shakes are absolutely delicious. read more

Ordered through the drive thru and I did not receive any of the sauces for my order, including the honey roasted sauce for the grilled chicken sandwich. I reached out to let them know and they did not care. Terrible customer service. read more

This review is mainly for the new kale salad BUT overall Chick fil A will always have 5 stars from me. Back to the kale salad: it is SO good! Can we please get this in a larger serving? read more

Chick-fil-A - Snack Size Kale Salad = small but very good!!! - Fast Food Near Me - Charleston, South Carolina

Once again this location has botched something . This time I ordered a sweet tea with my meal...I could see the staff person adding sugar packets to my sweet tea that has no ice ? Like wth...sometimes they forget something or prepare something wrong ...just know this is not a grade "A" chick fil a location. If your the owner and your seeing post how few stars do you need to see before you intervene ?? read more

Chick fil A is usually spot on. My last 2 visits have soured me on this one. A week ago, I was in the dining room, and it seemed someone had mopped without rinsing. The entire floor was a slimy ice rink. When I nicely mentioned it to an employee, she stared at me blankly like I was speaking another language. I finally asked if she had heard me, and she just said, "YEAH." (What ever happened to "my pleasure?") Today I drove through for a diet lemonade. It was REALLY diet as it had no sweetener at all. Tasted like drain cleaner. read more

THIS LOCATION NEEDS HELP. My "large" root beer was simply a medium with there stupid "insulation" thing. EVEN WORSE. I am nearly three months pregnant and I was craving extra sauce for my salad so i asked and they said only two come with it. Okay. I asked if i could pay for more and the lady packing the orders caught an attitude with the employee and started to be snotty. With my hormones she's lucky i did not come through that window. She told her employee that i had to come inside but it was a waste of time because they couldn't give me anything. LIKE MY PREGNANT ASS IS GOING TO GET OUT OF MY CAR ANYWAY!! The ICING on the cake was when I opened my salad THERE WAS A RAW FUCKING CHICKEN NUGGET!!!!! FIX YOUR SHIT CHICK FIL A!! read more

It was a cooler Wednesday morning and i felt some hunger approaching. So chick-fil-a seemed that a great option to cure this condition. Little did i know i was soon to be lie to and taken advantage of. I ordered a medium lemonade and thats what it seemed like i had received. BUT THEN i looked at the bottom and i saw the scam this supposed "christian" company has implanted. I wanted a standard 16 ounce up but was shocked to see a 14 ounce cup. Disappointed chick-fil-a... read more

Chick-fil-A - the scam itself - Fast Food Near Me - Charleston, South Carolina

Ladies and gentlemen, listen up. When I ordered my Coca Cola, I was expecting a 16 oz cup full of delicious fluids. I was severely disappointed when I received it and you guys followed shrinkflation and decided to give me about 14 ounces, and attempt to cover it up with a "insulation thing" Also, the decorations have been severely diminished with this new product that also wastes resources read more

Chick-fil-A - This shows the difference of what it should be and what it is - Fast Food Near Me - Charleston, South Carolina

Why is this place popular James island? had very salty nuggets and for the dipping sauce Jain actually just gave me mustard l could not eat I prefer McNuggets read more

Service was terrible. Slow. Not your typical Chick-fil-A. The wait for food was almost 30 minutes - yes 30 minutes. One person taking orders outside. Didn't seem to know the menu. When we got to the service window it looked like mass confusion. Person asked name and gave us the wrong order. The chicken soup was almost water. Had no chicken in it. The workers looked like they had no idea what to do. This is not easy for me to write, but the Chick-fil-A on Savannah Highway needs help. Not the service and food quality of a typical Chick-fil-A. read more

This is a very poorly managed Chick-fil-A. There is always something wrong either with my order, not enough team members, a frier is down, or there is a huge wait time. They can't seem to get it right and it's really disappointing. read more

Time for a review update for this Chic-Fil-A. I don't come here as much as I used to, because they've stopped a lot of the deals such as the text messaging coupons (they still take expired paper coupons) and some of the events. I think they've changed management, so the Facebook page isn't as active as it used to be with events, deals, and new menu items. The last time we visited this Chic-Fil-A, my husband ordered a large ice dream cone and they gave him a small sized one (or at least, the same portion that a small is at other CFA locations). Service was also a bit slow, and there's a seedy neighborhood nearby. I've been hit up for rides or money in the parking lot. Don't get me wrong, this Chic-Fil-A is still a solid choice for fast food in the area, with a family-friendly environment and healthier options. However, the area has lots of other fast food and quick-service restaurants to compete with. Another tip: read more

Chick-fil-A - Ice dream cup with Oreo crumbles. - Fast Food Near Me - Charleston, South Carolina

Gets 1 star because it is chick fil a. I walked into this location at 8:59 on the dot and they would not serve me. Every chick fil a commercial and ad out there talks about the chick fil a hospitality and how nice they are, guess not. I manage a restaurant and would never refuse service to someone walking in at the minute of close nor a minute before. read more

I have been to several chick-fil-A restaurants in different states with any issues. However, my husband returned home with a Cobb salad with no chicken and no cheese. We did request the bacon on the side but I'm baffled by the missing chicken and cheese. They were closed when my husband returned but they were able to take the salad and issue a refund but no other courtesy was extended for the inconvenience. Very disappointing. read more

This is the worst Chick-fil-A I've ever been to. Constantly needing to wait 30+ min for food and when you get your food it's usually wrong! Today I ordered a chicken club with no tomato. They gave me chicken and lettuce. No cheese, no bacon. Unfortunately I will now have to drive to the other west Ashley location thats further but at least I know my order will be correct and fast! read more

My wife and I don't often get fast food because it's usually disappointing and I usually end of having some associated guilt with eating poorly so I should have known better, but all of that was reinforced with our experience today. Some people consider Chick-fil-a a chicken restaurant, but they're really a sauce restaurant. The purpose of those little salty chicken crackers that come it that red box is primarily to deliver the sauce of your preference. Imagine my surprise when my $38 Uber eats order for 2 arrived with bone dry chicken nuggets and sandwiches without any of the sauces we ordered. Just imagine the thought process of someone grabbing a pack of dry nuggets off the heating rack and putting them in a bag without reflexively reaching for the sauces, or even looking at what sauces were ordered? Insanity. Is there a person in the world that eats dry chicken nuggets? To add insult to injury these nuggets were absolutely hammered, when pulled apart you can see every dry muscle fiber in the nugget, in retrospect I'm not sure even the missing sauces could have resurrected them. These were thrown away, what a waste. And as an aside can you Imagine eating those limp moist delivery French fries without the benefit of salvaging them with Chick-fil-A sauce? To add insult to injury this order was particularly off putting with too many of those weird end pieces of potato that aren't fully waffled. You know the ones that are slightly under cooked with more the consistency of a baked potato inside than a French fry. It's really quite the dichotomy of simultaneously hammering the chicken and under cooking the fries. In the end if the sauces we ordered were included I'm not even sure I'd think twice about all of this since my expectations are already so low. But lack of order accuracy in inexcusable. Do they not have anyone screening for order accuracy before the order leaves the restaurant? Just an absolute boondoggle. Unless you're on site and able to personally confirm the accuracy of your order avoid this location like the plague. read more