I go to this location because it's really close to work, because I have such a short lunch break I order curbside and each time they always forget my condiments or they give me the wrong salad dressing. Now this time I went for breakfast on my way to work and my hash browns were cold and I could taste all the grease. I love Chick fil A but there is just something about this location. read more

My son won a milkshake certificate through his school and I brought him to redeem it and for us to have lunch together. The manager Christine Garcia refused to honor it saying that they no longer accepted paper coupons. There is no expiration date written on my certificate so I asked that it please be honored because he was very proud to have earned it. She refused. I asked her to offer him something instead and she told me to sign up for the rewards program to earn points as I paid. Insert a huge eyeroll Emoji right here, how is that an offer of compensation when I could have done that anyway on my own? Not wanting to cause a fuss, I paid for our meals but it is safe to say I will not return to this location. Chick-fil-A has always been all about customer service and even a $1 kids ice cream cone would have made my little boy happy but instead she refused. read more

Chick-fil-A - I bought my son an ice cream cone instead of the voucher made out for their store they wouldn't honor. would have cost $1 to make him happy - Fast Food Near Me - Corona, California

Jake D was our cashier this afternoon. Him and all the other cashiers were very fast and efficient. My favorite food place ever!

CFA fan here. This location did not disappoint! Food was perfect, restaurant was clean. All of the staff were professional with great service! read more

Service is really slow here. Called order in ahead so that I don't have to wait but I still had to wait 25 mins.

Rick had tremendous service today when I came in for lunch. He was super polite and patient when I took a while to order. Honestly i have never had better service when I ordered at chick fil a. I'm thankful for the service that I had and I honestly I love Chic fil a even more now. read more

Hello, my name is Rigo i am a carpenter and work on the 91Fwy, today i at 11am i stopped by your place fo r an early lunch. Having a coupon and being unaware of how it works, i requested assistance from one of your employees (Casey M.) not only was her help courteous ,but put a smile on my face because of the attitude and humble spirit she presented. Kudos to Chick-fil-A for hiring people with grace and love in their heart towards their fellow man. This place is awesome, my respects. Rigo read more

The quality of this Chick-fil-A seems to have gone down over the years. The wait is always pretty long, but that is inevitable for it's location and the times I go at. I give 2 stars because the quality of the food is about a 50/50 chance of being good when I go. Sometimes it is great, while other times it taste like it's been sitting out or just in general not as good. I normally get the chicken wrap and sometimes it is very good while other times the chicken is mushy like a canned tuna consistency. It was so mushy one time I actually complained and they asked me to see my receipt which I no longer had and would not reimburse me nor give me another wrap. That normally is not like their service as their customer service is usually pretty good, so I was surprised and not very happy about that since I had spent about $7 on a chicken wrap that was mushy. read more

I really enjoy coming to this outlet. The Cashiers and servers are always so vice and professional all the time.Most other places that serve Chicken,etc could learn from them and the Food is always delicious too. read more

I was in line to order breakfast before 10:30 and by the time I got up to order the girl said they had stopped serving breakfast! I told her I had been waiting in line since before 10:30. She said sorry there was nothing she could do about it when literally the woman. In front of me had just ordered breakfast! I thought they were all about customer service. This was a joke. read more

Great customer service. Manager walked our drink out and they were really friendly when they ran out of sprite syrup

OK I don't normally write about stuff but restaurants I like unfortunately on this situation the one on imperial Blvd I had to wait for my one sandwich and during that time I got to experience watching 20 employees plus a few were waiting for their food and chitchat and talking mean while why all of these so the sauces dispensaries were empty and the one of the cooks in the back after repeatedly changed out all the metal tins of all the food did not change his gloves after moving the tomatoes which I ended up having a tomato on my sandwich.. with that many people in this building there was no leader ship displayed anywhere the floor was dirty I mean with six people at the front counter one of them could've could've walked around and filled up the sauces picked up the trash emptied the trashcan they had a couple things sticking out of it wasn't extremely dirty but still with that many people in there that place should've been immaculate..the girl that was called peoples name out for orders thought it was funny to figure out how to pronounce the names instead of calling out the name so people can get their food and go home she want to have fun with it doesn't make sense not very professional but again that's management I saw a lot of team leaders but even then they are more worried about getting their food and drink refills then helping out ....dinner stand that we would rather block the line to get out of peoples food then to help out and call people's name out when the girl wasn't there to call people's name out.. I think this store need upper management to visit more and help teach more efficiency this is a busy store read more

No longer on a chik fila kick thanks a lot Corona...so I've been going all week having great food and service at different locations came here tonight and I am so happy I used a gift card and not my money I would have been pissed. I asked for bar b que sauce they gave me a spicy buffalo ranch I asked for American cheese they put that spicy cheese the fries were old and stale. I am disappointed but thankful I won't be spending anymore of my money here. It partially my fault I always trust but verify and failed to do so tonight oh well won't go back! read more

Went through the drive thru today 9/20/18 @ 2:10 ordered side salad and nuggets. I pay with my card with the girl who took my order, I proceeded forward to the window and the girl gives me my order I believe she repeated the order and I drove away. I go down a few blocks and realize I smell no nuggets so I check my bag, sure enough all I have is a side salad. I drive back upset and walk inside and literally was being ignored which is a first any other location someone will ask can I help you. Finally I get a workers attention and I give them the bag and tell them there is no nuggets, the manager comes over tells me well the girl at drive thru was trying to flag you down and you drove away very rudely, I said why would I look back if she said my order was in the bag. Then she tells me I never paid for my order, that my payment did not go thru in the drive thru, I said really and you didn't catch that earlier when I was at the window, she said no we didn't. I checked my bank account right there I didn't see anything posted, but no apologies for them forgetting my nuggets it was more about that I didn't pay for my food, seriously is that my fault the girl in the drive thru didn't process my payment properly and she didn't offer me a receipt. I'm totally shocked at how rude the manager handled this, this was my 1st visit here & my last at this location. read more

I came her on Tuesday night with my little sister. She had never eaten here before and I was excited for her to try it. Our server/cashier was Kevin and this man was so helpful and kind. He made sure we got exactly what we wanted. The wait time for the food wasn't too long. The spicy chicken sandwich I got, was the best sandwich I've ever eaten. I'm not even exaggerating. I know this place is technically a "fast food" joint but wow! The food was better than most sit down restaurants, heck, even the fries! My little sister loved her food and demanded we come back soon haha. This place is very clean and they even put fresh flowers in a small vase on every table. So so cute! Most definitely will be coming back. read more

I came here on a busy day with my wife and staff was great and food was amazing. A few mins after waiting in line it started to get really crowded but the staff jumped on it and opened two registers right away. While eating there one of the workers was coming around asking if we wanted refills on our drinks which I thought was awesome customer service. I will definitely be coming back even on a busy day. read more

I have never been soooo surprised at the quality, FLAVOR and price of a really really GOOD chicken sandwich. Driving down Hidden Valley--tummy rumbling- drove thru---got a chicken sandwich and a coke. When the kid in the window gave me the receipt--he said "oh-do you know what the pink receipt is?" Duh - NO Answer ---next time you come in --you get a free sandwich You can't beat that!!! update: Holy COW--went back for my free sandwich---I had also taken a baby survey (on the receipt) and she hands me 2 sandwiches!! One cause it's "pink" and one for the survery-----holy gucamole!! read more

Although the drive through line was long it only took me a few minutes! Chicken was crispy and yummy as usual! And the new watermelon mint lemonade was refreshing! read more

Love Chick-fil-a! The sandwiches are great and the chicken nuggets are the best. No ground up processed reshaped chicken meat like other fast food joints...take a bit out of a nugget and it is quality chicken meat. But the best thing of all? The sweet tea. Southern style sweet tea can be a love it or hate it relationship. Some find it way too sweet. For me, absolutely addicting. And I LOVE that you can buy it by the gallon at Chick-fil-a! Fortunately for me the location isn't super convenient so I'm not sugared out all the time. I only go once every month or so. Extra kudos for the customer service here too. Everytime I go they say "my pleasure to serve you" and with a smile to boot. It's just a few simple words but in a world of crappy service, those words are golden. read more

Love this place and so does my 2 yr old. I've always received service with a smile - regardless if its breakfast, lunch or dinner, walk in or drive thru. Healthiest fast food you can feed your child. The milk shakes are thee BEST!!! read more

Years and years ago, when I tried Chick-fil-A sandwiches, I wasn't impressed so I didn't go back until 2 weeks ago. Now I'm a big fan! I've tried their chicken deluxe and spicy chicken deluxe sandwiches. They were both delicious and I'm addicted to their honey roasted bbq sauce! Their waffle fries are great as well and I really like how there is a selection of sauces you can choose from. The workers are very friendly and the place is clean! read more

I love Chick-Fil-A. The fact that they have fast and friendly service at this location makes it even better. On one of my visits at this location, the car in front of me in the drive-thru paid for my meal, which prompted me to pay for the woman's order after me. No better way than to pay it forward at Chick-Fil-A. You really can't go wrong with anything on their menu. Oh, and if you have a toddler, make sure to ask for a 3 and under toy with their kids meal. read more

Apparently they have no concern for quality. They have served me disgusting over cooked or undercooked fries twice. Even after I told the lady last time the fries were bad please make sure they're fresh they serve me dark brown fries that looked like they were cooked the night before. If you need chick fil a go to a different store. The people who run this store don't care about what's being served to their guests. read more

Chick-fil-A - Shame on you chick fil a. You served me bad fries twice!!! - Fast Food Near Me - Corona, California

I love Chick Fil A as much as the next person, and 99% of the time everything is made to the standards I expect from Chick Fil A. Yet one experience left me appalled at the customer service! I came in, ordered a spicy chicken deluxe, and then an 8 piece grilled nugget. Girl at the counter (can't remember her name) didn't repeat my order back to me, and charged me. No big deal, I assumed she heard me since it wasn't that loud and I spoke clearly. Little did I know that once my name was called, I was receiving the original nuggets. So I calmly asked the worker if there was a mistake in packaging because I ordered the grilled nuggets. So he pulled up my receipt and said "no it looks like you actually ordered the original nuggets." Well, it's never a good idea to tell a customer what they "actually" ordered. So I was taken aback by the rudeness and stated that I believe it was your employee's mistake because I clearly stated grilled nuggets. It was a process of about 5 minutes of him discussing the situation with the manager, the girl who took my order, and another worker who witnessed my order being taken. Long story short, finally got my grilled nuggets. The worker even wanted to CHARGE me the difference and I said no way I'm not paying for a mistake I didn't make. Said thank you I understand the confusion, have a nice day. Didn't even get a "my pleasure" or a smile in return read more

Immediately upon opening order, black wilted lettuce and a short wiry hair baked into my spicy chicken deluxe, always a plus! read more

Chick-fil-A - Even will bake wiry hairs/mystery plastic strings into your chicken! - Fast Food Near Me - Corona, California

My wife and I enjoyed a 4 count chick fila mini's and a sausage biscuit combo. The food was fresh and tasty. The restaurant also was clean and well kept. Even the highchairs were clean, usually a busy restaurant doesn't have time to clean the highchairs. read more

Best Customer service,food is yummy,atmosphere is so welcoming..and the best thing about this location is the COW walking around saying high to kids..with his eat more chicken shirt.They offer to refill your drinks WHILE you sit.What other place does that.....only a restaurant does.I always have a good time coming to chick fil a. True they dont have many selections but..like in n out...they all taste good and dont overwhelm you with so many choices. ' The fries are dynomite.Combine that with...the sauces they have OMG.Enjoy read more

Came by for lunch and got the spicy sandwich was so darn amazing. Wow is all I can say about the food I got. Service was as expected nice and friendly with nothing to report. Keep it up!! read more

Best chick-fil-a ever!!!. Every employee and even the owners were there and they were so sweet to everyone. The restaurant was clean and very efficient. Great experience with a big group!! read more

Love this place! I've never had a problem. The servers are always kind and willing to help in any way.

Im so so disappointed in this chick fila i come to them all the time and these pass couple times they have been so very disappointing. Giving me the wrong sauce , the wrong food. Really might not go back . read more

Very disappointed! Place was very busy, but we had a new cashier and he didn't listen to what we ordered. We repeated it 3 times, ordering 2 Deluxe sandwiches and 2 unsweetened ice tea's. He tried to hand us sweet tea and we told him, No unsweetened. Then the sandwiches came out as original, no lettuce, cheese and tomatoes. We returned the sandwiches, uneaten, and the manager told the clerk to get them lettuce tomato and cheese and they can build their own sandwich. Oh, and they charge us extra for the lettuce cheese and tomato that the cashier messed up on read more

The food is yummy and they have the best customer service, the workers are the friendliest and it's always a good day at Chick-fil-a.

The food is great, reasonably priced. Can't stand the fact that people take your order 10 cars in advance. It's so awkward not being able to look at the big menu, no one knows when to pull up and close the gap in line, and if they do it feel really rude to just drive away from the person standing there. If they want to speed things up, hire more cooks, please no more people standing 40ft from the drive-through entrance to greet me before I'm ready to order. Please. Huge turn off. read more

This is my favorite Chick-Fil-a. The food is always fresh and the service is always friendly. Sure, it's fast food, but sometimes you need something fast. When I do, Chick-Fil-A is my choice. I love their choices for kids. My son likes the grilled nuggets with fruit and milk. Try the chicken minis in the morning or the strips or market salad later on. I also love their soft serve! read more

The quality of the food, the cleanliness of the dining area and restroom, the service of the employees, this place gets 5 stars across the board. One of the best places to eat in the dirty town of Norco. read more

Had the worst restaurant experience of my life at this Chik-fil-A. We were missing a sandwich from our order, a fact we became aware of after driving off. We parked again and went inside to retrieve our missing food. The floor manager Mr. Zavala refused to give us our missing food because he believed that we didn't order it. It may have been employee error or a computer issue, but either way the manager talked down to both of us and we felt completely patronized. Upon arrival at our destination and looking at the food, we realized the lettuce was obviously moldy. Completely disgusting--so we didn't eat any of the food. Even worse, the store manager Christine called to try to resolve the issue and added further insult to injury by refusing to refund the order, offering only to refund a fraction of it. I was professional, calm, and personable during the call, but also let her know that it was not resolved by offering to send in the mail ¼ of what we paid. The management at multiple levels showed absolutely no regard for our health, safety, or satisfaction. There are plenty of other options in this plaza. Do yourself an enormous favor and eat somewhere else. read more

This has got to be one of the worst chick-filets in the area - I mostly patronized this place for breakfast and many of the times that I come they are out of my favorite - biscuits breakfast sandwich!! They must be trying to save money on peeping but last time I stopped by with a group of friends about 5 and they were out of biscuits which three of us wanted and so we decided to go to McDonald across the freeway - read more

I ordered the cobb salad and I put on the dressing then dug my fork in for a bite.... and low and behold there was a giant avocado lime ranch covered BLACK HAIR wrapped in a between all the lettuce leaves. I threw up the little piece of chicken and tomatoes I ate. I feel absolutely foul and nauseous. Never, ever, ever, ever eating at a nasty ass Chick-fil-A again and I'd advise you to do the same!!!! Wear some goddamned hairnets when you make the f'n food!!!!!! read more

I've now had a few disappointing experiences here. I tried to give them another chance but time and again they've let me down. First, a few months ago, I was rushing to work and went thru the drive thru. I paid for my order and was on my way. When I reached in the bag, I realized it wasn't what I had ordered. While on my way I promptly called the location and they told me they accidentally gave me someone else's order. I told them I was on my way to work, but asked if I could get a refund when I got back from work. They said they needed the order back. But I couldn't go back because I didn't want to be late to work. I had paid about $4 more than the total cost of what I got, but they refused to refund me the money If I didn't return the food they handed me. Did I mention that the supervisor never apologized to me and was combative towards me? I was upset, but I just let it go. I also had experiences with bad service from the managers, no less. They were cold, short, with condescending tones. read more