Horrible service, when I ask for extra sauce she told me I had enough sauces then charged me like two bucks for 4 sauces. Her name is Eliza something like that. Even, Popeyes has better service then this location. read more

Asked for a large seeet tea had to wait extra 4 minutes for the sweet tea and THEY STILL CHARGED US $2.48. Then, they didn't give us the sauces we asked for or the American cheese that I paid for. Completely rude!!!!! Not doing this again read more

Second time we pass by this chick fil a and they mess up our order. We ordered two strip combos and got one strip combo and a soup with a side of bad attitude read more

I ordered a Kobb Salad with ranch and a twelve piece chicken nugget with a side of medium mac and cheese as well as a lemonade, coke, chick-fil-a sauce and polynesian, they told that there was no order with my name on it and then made me wait 30 minutes till i finally got my order then i checked it and not only did they mess up the dressing on the salad but the sauces were missing when i asked for them to give me the sauces they brought me the wrong sauces and I had already left and realized too late. read more

I love Chick-Fil-A but this one is the worst. I order through drive thru and request 2 #1 and when I went to the window the lady goes and tell me 2 spicy ones and I corrected her which she was very very rude but talking back saying I order 2 spicy. So they changed the order supposedly. When I went home there were the 2 spicy ones that I didn't order! Very terrible! I'm not going back. They don't even tho the rewards program at all so you never get rewards. read more

The drive thru person was hard of hearing. When I arrived at the window the casket Tony was nice was all smiles. The entire meal was what I expected however the waffle fries were not fresh but room temperature,,believe me I was surprised. The Sunday for .99 was yummy. This my second time last Saturday eating at this place I had to see what all the rave was. read more

Honestly the slowest Chick-fil-A I've been to, staff seems like they don't know what they're doing, waited so long just to check that they've messed up my order which was nothing but a chicken sandwich and some Fries and no sauce was received. I should've spent my money elsewhere. read more

The employees are so nice my daughter didn't like the lemonade so we asked if she can trade her lemonade for Coca-Cola and they said"yes", and she even got to keep the lemonade now she can give the lemonade to her brother cause we didn't get him a drink. Thank you so much Chick-fil-A. read more

Unbelievable how the new rules at chick-fil-a which I used to love so much. I ordered 1 meal, 1 sandwich and 1 waffles fire. Just asking for extra chick-fil-a sauce and the staff said just one sauce for all my order. It's even not enough for 1 fire, so disappointed for that rule read more

Excellent customer service from Ms. Claudia Barrera! Lovely attitude and energy!

I just when to Chick-fil-A for dinner. and the girl who took my order she got my order all wrong!!! ‍

I've been to several CFA, and this one takes the trophy for the slowest and worst customer service. You see often that they work in teams and always so cheerful, very attentive to everybody and always willing to help or work with you. This one is my closest CFA to my work site, walking distance, and every time I go, it's the same bland and that vibe that they don't want to be there. Like you work at a food chain that is all about that cheerfulness and dedication for its customers, why even apply if you're not willing to do what the company is all about. Several of my co workers have had several complains & issues with this restaurant, so I'm pretty sure they all need some team exercise activities or attitude classes cause sheesh. The manager seems like he barely knows what he's doing, never heard him cheer on his team or take care of a customer when he sees one upfront, just tells someone else to get it. Not going to lie, but Mc Donald's next door has very customer service & quick speed, and that's saying A LOT read more

I placed an order for a medium platter of Chicken Nuggets with one bottle of sauce, a large fruit platter and plates and silverware for a group of kids at an after-school activity. I arrived a little after the requested time. It took a while for someone to wait on me and another while for the order to be assembled. They even offered to carry out the order for me. When we got to the car, I noticed the plates were missing. He said he would bring them right out. Five minutes later I went in to get them. I finally got to the school (after a frantic call from the teacher "Where are you?") started to put out the food and realized the sauce was missing. Have you ever had 20 kids look at you when their chicken nuggets sauce is missing? Not a pleasant experience. I checked my order, and I had ordered the sauce and plates. After spending over a $100, I won't be back to that Chick-fil-a read more

Why does this Chick-fil-A always overfill cups with ice? I could not get the straw to even go down. read more

Chick-fil-A - Salad Near Me - Houston, Texas

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I Frequently come to this location, 2 days in a row they literally forgot to Put my fries in my bag... I get home and the fries are not in my bag. I let them know my issue, and they told me that There's nothing they can do because I don't have my receipts! This place is awful, Customer service is Terrible! read more

This place should be ashamed to be called chick fila, I don't usually leave a 1 star review, but they deserve it. On multiple occasions my order was mess up. when confronted they offer extra drink to resolve the issue. just don't mess up my order gezzs.I won't be going back until new management takes over. read more

Typically you are going to find this drive thru packed to the bone! So if you want to get your food fast, your best bet is to go inside. The service inside us pretty good and the teens working there give you your food pretty quickly. Now, don't expect them to have a smile on their faces. They all usually look pretty bummed out on being there. But hey, it's probably their first fast food job, and we all now that is no fun. But dang it kids! Then that frown upside down. You use less face muscles that way... read more

The customer service here is great. They bring the food quickly. They got really good fries.

Worst location, the health department needs to be called. It's disgusting in there. The soda machines have never been cleaned, fruit flies are everywhere. You will get sick eating here! read more

Chick-fil-A - This is what cooked in your drink at this location, I'm cashing the health department! - Salad Near Me - Houston, Texas

If I can give them 0 stars I would.. legit never get my order right!! They got so many people working there !! I'm done !! I ordered the breaded nuggets and they gave me grilled and it was nasty read more

Who ever is cashier on Friday 06, 2019 at 6:35pm got upset with me because i ask for extra sauce and she was doing face expressions like if she was confused than she went to the back to talk about me with her coworker about the sauce i asked for and they started laughing and she told me next time i have to pay for it. Like serioustly? Grow up and be professional. If you dont know how to be kind than go work for mcdonalds! Also i used my chickfila rewards to get free fries and they were cold, awsome! read more

I do not recommend this location. Tonight I spent $25.61 on food for my kids, only to get to the house to find hard crispy brown waffle fries, no condiments nor napkins. When I called and spoke with the "manager" Stephanie, she tells me at 9:30p " Oh I'm sorry about that you can bring the fries back up here, we'll give you a refund or give you more fries"Ma'am it's 9:30 at night I will not be back up there I shouldn't have to" All she kept saying was "I'm Sorry about that" I think they're programmed to say that. No resolution!! I'm done with this location. read more

I don't recommend this chick-fil-a they had a drive thru open for cash only & whoever paid with card had to park i never waited so long to get my food from a chick-fil-a & the workers were completely slow & giving attitude read more

food is scrumptiousssss and employee named Bethany is so slayness

I always go to this location (probably once a week) and always get through the line quickly and they never mess up my order!

You ever order a cookie...got home and it wasn't in the bag? My mood depended on this cookie.

Great restaurant. Fast and friendly staff. Foods always delicious and hot. My experience always has been remarkable! Thank you Chick-Fil-A and the entire team. read more

Whennnnnnnnn are you reopening???????? I want my Chick Fil A now. I have to drive so far!!!

This is the most unusual Chick-fil-A I have ever dined with! Customer service is Big here! Service is primo, if your order is not immediately ready, it is brought to your table. Smiles everywhere, excellent problem solving skills by management, too! When a hiking traveler wandered in and started panhandling, no altercation, simply compassion. A complimentary breakfast mini and coffee along with an extremely polite policy explanation and the traveling hiker stopped panhandling (me), and without disruption was on his way. Real flowers at the table are a nice touch,too! Very inviting atmosphere. Always plentyof firemen and policemen dining and meeting. Food is fresh and tasty! Clean dining area too. Great community giveback programs and activities. I recommend this restaurant at Highway 6 and Bellaire in Houston TX. read more

This chick fil a has always been nice until recently. The recent staff they have hired are nothing but rude. I've asked for special requests for different things I've ordered off the menu like with my coffee and I get that some people don't know things but there's a difference between going to ask another employee about what I'm requesting and being absolutely rude and shutting me down. I didn't know this Chick Fil A gets customer service training from McDonalds next door. read more

As usual they do an awesome job, and there's no better place in the city for a lemonade. Subtracted 1-star because they've removed their Tobasco, again, for Texas Pete's. read more

Chick-fil-A - Salad Near Me - Houston, Texas

This is possibly the dirtiest chick fil a around. Bathrooms are disgusting & the staff is clueless. We come to chick fil a to have a slightly better customer service experience than McDonald's since my 4 year old loves the play area. This one is just plain nasty though. read more

Everyone here seemingly has an attitude. My worst chick fil a experience and I eat at chick fil a multiple times a week at multiple locations. Won't be returning. Dealt with 5 different employees in a regular drive thru experience and the attitudes were negative, overly paced and condescending. To not only customers but each other. Not to mention my order was still wrong. I was not once told any of the usual greetings I get at chick fil a nor simple thank you's or things of that sort. I told an employee my order was wrong she told me I could wait on cars in front of me to get out of line and go inside to fix it as if there was nothing she could do to help and moved to the next customer. Definitely not a chick fil a experience and needs a complete new staff. read more

I waited over 15 minutes for my food when I was told to go to the front and wait by the sign. They said they couldn't redeem my rewards so I had to go to the front so they can redeem them, nobody redeem my rewards I had to pay cash and still had to wait for 10 cars to pass so that I can get my food horrible service. read more

Why is my review not recommended????? Had a bad experience there and did not have a chance to let management aware... read more

Chick-fil-A - National Cow Day - Salad Near Me - Houston, Texas

Not Your Typical Chick-fil-A This is not your typical Chick-fil-A. You usually expect and get great service. Not this one, they are rude and everyone seems to be annoyed that, you ask for something extra. I only go there when I don't want to travel further for Chick-fil-A. I wish the level of service could be like other locations, where the employees seem to really enjoy what they do! And smile, forget the manger, that's where the bad attitude starts. read more

They need to step their management up. I order 2 REGULAR sandwiches and was given 2 SPICY sandwiches. I called them and spoke to Susie or wtv her name was and she told me to just come by and park curb side and pick up my 2 regular. So I got there And then I was told to bring them back? I was not told that over the phone. Because if I was then it would be logically to bring them if I was told to. I had to make 2 trips because THEY messed up my order. Worst location I've been to yet. They constantly mess up my order, get it together. read more

Always a great experience coming to this location amazing service and food!! Just started to use the app and it helps making it simple and faster to order pay and get your meal! Forever will love chick-fill-a read more

My 1st time and I live close by. Didn't know it was so nice.. The food was delicious everyone was very attentive to try to service us.. We felt very welcomed.. bring us ketchup then bringing us pickles.. Presentation with good.. Definitely recommend it read more

Chick-fil-A. Having this place close to home is a blessing. Image customer service here is phenomenal. I wish this place has people to take your order outside like it used to be. It would eliminate some bad reviews or people getting wrong orders over to the people taking orders. They have a small outdoor play area and while my kids were playing they were approached by an employee and asked if everything was ok. I thought that was very nice and appreciated the short but sweet visit and concern for my wee ones. Although this playground was small the kids stayed out there for 15+ min in 38 degree weather. The food was hot and tasted good. The fries were okay but to me tastes better with the chick-fil-A sauce. It's only 22 cents to upgrade to the larger drink and fries but in my humble opinion the size they serve will fill you up if you eat slow. Bon appetite Still to this day the best chick-Fil-A is the one off of Holcomb and buffalo speedway near the med center. read more

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