Chic-fil-a is the service standard for all other fast food places. I had to pick up some catering for a work thing. They had it ready to go and packed up before the restaurant actually opened. We had a large order, so I helped bring it out to my car. Every time the cashier held a door open for me I said thank you. He immediately said "My pleasure" every time I said thank you. It was getting kind of silly after a while because I'm programmed to say thank you, and he was programmed to say "My pleasure." If you ever have to decide on a catering breakfast, try mixing it up with Chic-fil-a instead of the usual. Everyone loves it, and they even deliver if you need it. read more

Not forcing people to work on Sunday's really makes them nice on Monday's! EVERY TIME I come here I am greeted by a warm smile and a "yes ma'am" , "no Ma'am" response and when I pull around to the window I am greeted by the sweetest kindest faces. Specifically an employee named Coty is almost as sweet at the lemonade :) read more

Best chick fil a ever!! Always have awesome promotions and free deals! Food is always correct and the staff is always delightful! Love coming here! read more

One of my favorite locations! The staff is courteous and very prompt! Def recommend it

Always kind, fresh, and accurate service! Hope to use their catering soon.

I've only been through the drive-thru. Staff always friendly and my order has always been correct. This particular location is an easy off/on if you are traveling westbound on Sam Houston Tollway. Exit Wilson Rd regardless of which way you're traveling. read more

Everyone love the food and knows of the great customer service! But you guys are doing numerous little things right! I don't know how you continually manage several employees to do soooo many little things right. I just can't explain the joy I get from going to this place. It's the little things that these employees do, that can brighter your day! Huge shout out to every employee!!!! I really hope this company is working hard to take care of you guys... with the same enthusiasm as you guys are taking care of their customers!!! read more

We frequent this location and love the service and prompt out door ordering if the drive thru. I appreciate the activities they hold for kids on Fridays. I also like that I see employees cleaning the play equipment frequently. Everyone is so friendly and helpful to us. read more

Clean!! Excellent customer service!! Great food served hot and fresh!!! Staff is young but super courteous!! I think I visit about 2x's a month!! They have a great team running this place. During appreciation day I has my family dress up as cows and we got 6 free meals without a single bad look from staff. Free drink refills. Good parking. Kids play area is clean. They don't have all the sauces out on the condiment stand but they will give you anything just ask. read more

Today is crazy sitting in line for almost 30 minutes with no way out. Waiting for a large tea... Super annoying. read more

Chick-fil-A - Still waiting! - Fast Food Near Me - Humble, Texas

I love chick-fil-A and I love the classic chick-Fil-A sauce but they gave honey mustard by mistake everything else is amazing but is I would rather have the right sauce because now I get no sauce. read more

This is our family's go-to restaurant. Late getting dinner started? Celebrating kids' achievements? Tuesday? CFA FC. This store is a permanent fixture in our community and shows up at seemingly every school and neighborhood function. We have witnessed several staff members "grow up" here, from high schoolers working the window to becoming managers. Love this place. Many years ago got into a conversation with the owner and told her that CFA was one of the very few places I could take one of my kids with severe food allergies. Her response, "Tell me more about that," was a sentinel response for any restaurant and entirely indicative of the type of leadership here... they don't want to just sell "x amount" of chicken sandwich's per day, they want you to be exceedingly satisfied and coming back. read more

Great customer service! Wasn't too happy with the quality of my food this morning and they rectified the issue very quickly!

Everyone here is so nice and welcoming. We have gone in small groups in big groups and every time we have gotten everything we ordered right. Thank you so much!! read more

The chicken would taste like chicken but the service makes it taste like prime rib.

I never had a bad experience at Chick-fil-a until I came across this location. One of drive-thru lines wasn't moving at all so I decided go inside. When I went inside it took the cashiers 10 minutes to take my order. I am highly disappointed with the service I received. read more

This CFA location has become just as crappy as the Lake Houston location. Customer service and food quality has gone out the window and it is very unfortunate but last night was the last straw! I went through the drive-thru and ordered a 12 count nugget meal with a Powerade and a market salad with a spicy chicken fillet on the side with a large drink. I pull up to the window, grab my order and drinks then head home. As I'm taking everything out, I am missing my fries to the 12 count nugget meal. There have been NUMEROUS times that while visiting the drive-thru, the staff fails to check the order before handing it out to the customer. I'm sick of calling and speaking to a manager about this every time it happens. Yes, they replace the order but how about talking to the staff about checking the orders before handing them out? It pisses me off that they are so quick to get you out the line, that they can't manage to take that extra step to verify that everything you ordered, is in the bag. I'm so sick of having to call them every time I'm missing half or a complete meal when visiting this location. Now, we make it a point to go out of our way to visit the Summerwood location instead, because their service and food quality seems to be much better there. read more

Love it!!! I love stopping by to get my breakfast, lunch or dinner! Great service if I could I would eat chik fil a all day long! My favorite place!! Literally and the service is great stay down the street and I enjoy coming here. The staff is so attentive and generous, and always with a positive attitude. I'm a breastfeeding mother, I forgot my blanket at home and baby was getting hungry so I sat down near restroom while the managers where having a meeting Next to me! I taught they were going to say something but one of them just turned around and just smiled at me, i felt so relived! I honestly love this place. read more

First time To visit a location that is completely rude. They say my pleasure but with absolutely no care at all to my concern. Drive thru attendant was pushy and came off rude as well as the young girl standing outside she got an attitude because I didn't know that she was taking the payments outside came up to my car window with. attitude and I said I'm sorry she just walked off and brought my card back again with an attitude. Once arriving at the window I asked when will they scan my QR code and they said I needed to do that before I had paid I asked her if the lady in the drive-through was supposed to do that and she said I don't know. She handed me my order I was confirming that I wasn't gonna be able to use my QR code and she said no you should've done that before and I don't know if she could've done it in the drive-through so I left with and I don't know read more

They pour a lot into the community with frequent family and kid events. Also what's not to love about their free breakfast days?!! #chickfilaforthewin read more

This place is always busy!!!! But does that stop them from getting your order taken within seconds, and your food served within just five or six minutes? No!!! they are so friendly, my order is always right even though I get different things every time, and their food is so good. Highly recommend! read more

This Chick-fil-A is pretty consistent with the friendliness that is the norm of all Chick-fil-As, but their food is hit or miss. I visit here a good 2x a week because I work nearby and there are not many good places to eat around here... and I've had to take food back on several occasions for being old. Especially the salads! So I do not order salads from here anymore. For instance, today my spicy chicken sandwich was not fresh at all. It was medium hot in temperature and very greasy/ soft batter bc it has been sitting for a while apparently. But it was quite odd to me because lunch time is so busy here that you'd think everything would be fresh from frequent orders. Well I ate it anyway because I was starving after sitting 30 minutes in the drive thru. And I didn't bother taking it back due to lack of time but had I taken it back they would have been very nice about it. I spend a lot of money here - I'd appreciate if my food is fresh read more

We come here at least twice a week. The food is always good (love their salads). Having the app makes it even better-- free food! I love that they do free breakfast wednesdays and they do quite a few events for the family which will be nice when our little ones are a bit older. They are pretty forgetful sometimes, sauces and dressing packets, even my kids drinks. But it's the only fast food place we ever go, so it's really nice that they're so close by! read more

We go to this chick-fil-a all the time. It's wonderful!!! Super friendly staff that checks on you throughout your meal. Service is always quick and of course the food is delicious. Love that they have little containers of cheerios in the condiment area. They really try to make it family friend and fun. Not your average fast food place. read more

This place is awesomeeee love the customer service and the food Always incredible double lane drive thru genius!!!!

I always get taken care of whenever I come to this location. Although I don't eat here frequently. It seems their level of customer service is top notch. They greet you kindly, take your order, and provide you with whatever you need. This location is also good about partnering with neighborhood schools. I have done business with them in the past and they are very professional. Thank God for this location close to home. read more

This is the SLOWEST Chick-Fil-A I've ever been to. Usually the CFA drive thru is remarkably fast, despite the length (I've been to about 15 different locations in my life). It gets three stars because the people who work here are very friendly and I've never had an issue with the food, but be prepared to wait at least 15 to 20 minutes for your food if you use the drive thru, regardless if you're the 3rd or 10th car in line. read more

Make sure you check your order before you leave the drive through, since they are so busy the always forget something either the sauce and today it escalated to the chicken strips. I called and I will go pick it up. read more

Every time I come here the lines are extremely long, and they are super SLOW. However once you get to them they want to rush you.

It just baffles me why they let those servers stick the straws in drinks going through the drive thru. You cannot guarantee that those dirty hands which handle money don't touch the straw while inserting it. It happens. Dwayne - you must stop this nasty procedure. Well crap, went there today 3/25 for a lemonade. Ask at the drive through to not put the straw in my drink. BUT heck no they did it. STOP this dirty serving technique. Once again the family picked up Chick-fil-Unsanitary for dinner the other night. And yes same thing with the straws. There is a reason straws have wrappers USE THEM Contacted the restaurant directly and was told a machine unwrapped the straws, wait what? A kid a couple of months ago showed me how they tear it. This needs to stop. LEAVE THE STRAWS WRAPPED The owner and CFL corporate continues to ignore this issue. If this unsanitary practice continues I will contact CEO at corporate after their remodeling is complete. Keep straw wrappers on. read more

I love Chick Fil A but this location is the best!!! They were SO NICE! Even gave my dog doggy treats I wish this location was closer to my house. Its always a pleasure Chick Fil A, always. read more

Food is typical, but the location gets five stars because of the excellent service.

This is a great location. If your in need of a quick lunch. This is the place. They have streamlined their drive- thru. Even with a line wrapped around the place, you can bet it will not take longer than 10 mins to have your lunch and on your way back to work. The food is always up to franchise standards. Overall, I eat here at least twice a week. read more

The chicken sandwich, the salad, the chicken tenders they are all so good. Plus the friendly, almost familial, and courteous staff. I enjoy eating there and grabbing a quick eat out when I'm in a hurry. read more

This Chick-fil-a is always getting my to go orders wrong! They are in such a hurry to get you through the drive thru that they do not assure the accuracy of your order. For accurate orders take a little bit of time and go to the location at the beltway and wallisville. Their customer service is awesome! Can't wait for the Summerwood location to open. read more

The attendant at the drive through just left without letting anybody know what happen had to wait there, then got to the office and they forgot the chick fik a sauce!!! read more

It's Chic-Fil-A. You can not possibly say anything bad about this place. Customer service is Awesome. Good is Awesome. Friendly and fast service. I have not had a bad time yet. I am a loyal customer. read more

Wanted to give this a zero. Worst Chick fil a..ever... I've had several bad experiences here. I go back because sometimes people have bad days and I work in customer service so I understand, but this one is just honestly terrible. Don't place online orders or curbside pick up. Just don't visit this one. It's terrible. read more

The nicest and most polite fast food restaurant you'll ever eat at. Today was a free breakfast for each person in your group- free chicken minis. I'm not sure why it's free, maybe just a summer promotion but I'll take it! read more

Long lunch line but moves quickly. Great chicken fillets. Friendly service. They messed up our order but fixed it without problems