Continually has slow drive thru wait times. Have repeatedly had friends who also experience this same with the wait times and also missing parts of their order. read more

The food is good, but the wait time is ridiculous. Make sure you have at least 20 minutes available to wait before receiving your order.

Don't feel like it's as good as it used to be. Got the wrong sandwich, and the large fry I received was more like a small fry as it wasn't even half full. read more

You won't find a slower less efficient chick-fil-a in the nation. It was fast and a model of service until about July of 2025 A total nightmare since then. They can't seem to get the orders out. Cars stacked up and asked to pull ahead and wait. Shut this down and hire a real manager. It is so very bad. read more

One of the slowest chickfilas I have ever been to. Everyday they have a line and a 10+ minute wait whether they have 10 people going through in the morning or 30 in the afternoon. On top of that, the morning drive through lady was rude when I was trying to use points to pay for my breakfast. She didn't listen to understand then she made a dummy forehead gesture to her staff as if I wasn't trying to communicate that. I have never placed a poor review but that really frustrated me to start my day... read more

How on earth do you run out of peaches in Arkansas? All set for the peach shake but they are out of peaches!

What is curb side if you don't get you food and wate 10 minutes at the curb thank you chick-fil-a I will walk in and get it and your potatoes are so greasy thank you again for the bad food and service tag on bag 7221 read more

I was so disappointed. I don't think I have ever had a meal this bad at a Chick-fil-A. I had a grilled chicken. The bun was cold and tasted stale. The grilled chicken was overdone and dry. The waffle fries were not good. It was a drive thru order so was on road before I opened the chicken sandwich. So disappointed. You expect more from Chick-fil-A. So surprised and disappointed. read more

Finally, I could go chick-fil-A today！！！We ordered MARKET salad（ $8.5 ) , coffee smoothie（ $4 ), delax humberger ( $8) These taste were perfect, but they forgot my dressing......! read more

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Overrated no since I'm waiting that long for a chicken sandwich it's bs lazy people sitting in line waiting on a 3 bite sandwich overpriced just wow other chicken establishments have better sandwiches read more

I've never been to a Chick Fil A in my life, and only decided to go here because I was already in Jonesboro for shopping. A really good first experience! Eating in the restaurant is pretty loud, but the service is quick and on-point (besides a drink that was given to us that wasn't ours, but we cleared that up quickly). I got the deluxe chicken sandwich and it was delicious. Juicy but not greasy, fresh tomatoes, crunchy lettuce... easily the best friend chicken sandwich of any fast food place I've been to (sorry Sonic). My favorite part was the fries; they were good without ketchup, which is always a good sign. The sweet tea was just average. Later I went back for a peppermint shake and it was amazing. Not too thick or thin, and the crunchy peppermint candies really make it special. Good portions for a good price! Obviously a lot of hard working people at this restaurant. Don't be alarmed by the long line and stop by after your shopping trip (or before, if you want to walk it off). read more

Chick-fil-A - Peppermint chocolate chip shake - Fast Food Near Me - Jonesboro, Arkansas

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The best service and friendly staff I've ever had at ANY Chick-fil-a restaurant!! Dined in for breakfast, food was delicious and served quickly. Will definitely visit again! read more

When I travel Chick-Fil-A is my family's fast food of choice. We never ever where disappointed. That's why it's taking me a whole month to write this review about my odd experience with this location from 7pm-8pm on Saturday the 9th of May 2020. We pull up to the drive through at about 7:10 to order our food. Only 2 cars ahead of us and we placed our order for 5 people with five spicy chicken meals and 5 extra sandwiches. We paid and proceeded to the window. After they handed us our drinks, we were asked to pull to a waiting station. After waiting for 10 minutes we never received our food, I stepped out of the car and asked one of the handlers about the food and they said they are making it fresh. I ordered just about the same sandwiches as most of the people order with nothing special. We started to count how many cars got there orders and moved on while we are still waiting. Now it has been 35 minutes and "17" cars passed us before I exploded and got out of the car to find out what is going on. I was hoping the my are not butchering the chickens to make our sandwiches, saying fresh. It took about another 10 minutes and it was 8:02 before our order came with 5 fries large French Fries as ordered but halfway full. I asked the person why, and he said that's how they are, and I told him not from my experience, a large is a large that's full. So he went in and came back with 4 regular fries. This was the craziest service I ever had with a fast food restaurant. I have some preservations that I'm keeping myself from writing. This was really bad. read more

Chick-fil-A - Fast Food Near Me - Jonesboro, Arkansas

I'm going to be honest, even though I'm giving a 5-star rating I can't believe I had my first issue with Chick-fil_A today. The reasoning behind that is not due to the employees at this location or the food, I never have a problem and they've always been wonderful. However, I feel like corporate is trying to get in the way of these great workers. While I usually frequent this location I've been to other Chick-Fil-A's and never once had an issue getting lunch items before 10:30. They've always asked me if I would be okay with a longer wait, because obviously it's not something as ready to go because of the time, and the only thing it really costs me is my time. That has never once been a problem. Today I was informed of something that sort of left me speechless. Their corporate office are cracking down on keeping restaurants from selling any kind of lunch during breakfast. The worker who told me this is usually there 9 times out of 10 that I order, and he even seemed worried when I tried to order my lunch at 10:29 that we both waited a minute. Even he understood that this is a stupid change. Even though I trusted this guy, I called Chick-Fil-A to find out if this was really a change in policy or not. The lady I spoke with on the phone left me flabbergasted, as I learned it was ALWAYS their policy and had never once changed. Their restaurant, their rules I guess but it just seems like a stupid thing to enforce now. You've got competition like McDonald's who offers full breakfast/partial lunch and full lunch/partial breakfast, Burger King who offered partial lunch during breakfast, Sonic who offers a full menu all day. So in 2019 Chick-Fil-A feel like they need to crack down on lunch at breakfast? I truly believe the corporate offices of Chick-Fil-A are doing a disservice to the rank and file employees. read more

This is how the Chick-fil-a Turtle Creek in Jonesboro AR treats their customers. We bought a punch off card from them for a fundraiser with no expiration date. The card was supposed to be good for 10 sandwiches. We had 5 remaining. We tried to use the card a couple of weeks ago and they refused to honor the remaining 5 sandwiches. The manager said they just decided not to honor them anymore. I was flabbergasted to say the least. Not to mention that my wife found and old straw wrapper in her drink and hair in the kids food. What a sorry way to do business. read more

I am very disappointed with the service today because they made a error with my order and charged me 7 dollars and some change and then made me give them back money for for their mistake. I am furious. I hope you see this chick fila!!!! read more

It's becoming more and more frustrating with orders placed on the app and picking up curbside. Drive-thru without a doubt gets priority as tons of cars circulate the drive and people in the parking lot just sit and wait. read more

Were in town visiting and wanted some Chick Fil A so we found the only one in town. Ordered through the app to pickup in the drive thru in on a weekday afternoon. Line was pretty long but nothing like we had seen the line on the weekend. Were able to get through in about ten minutes and our order was all there and correct. Chicken on the Cobb Salad was pretty greasy. Should have chosen grilled chicken. Will next time. But, overall great experience and we will likely visit again. read more

They always forget something from my order or get it wrong unless i only order 1-2 things which is rarely the case. It's so frustrating to get one and see one of your kids meal is completely missing. I hate that the app doesn't have a way for you to say this like door dash does. read more

The slowest Chick-fil-A I have ever been too. And It wasn't even busy. I'm typing this as I'm sitting in the drive thru line... it's been 10 mins as of now. You usually expect a wait coming to their establishment but this is McDonald's slow. read more

I've Waited in line for over 30 min for a curbside order. I called the store 10 min ago and they said they were bringing it right out and I still haven't received it. I didn't have a big order it was just 2 meals. I'm very disappointed Chick-fil-A. You guys lost a faithful customer. read more

Chick-fil-a....what has happened to you?! Even after 2 bad catering experiences I decided to give them one more try. It was worse than my last two visits. The employee that took our order advised us NOT to order a few off the menu. Then when I stated something sounded good she said, "Please don't make me make that." I was shocked but then even more alarmed when I saw she wasn't joking. When I asked her what certain items were, she had no idea. When the food arrived all of our sauces were missing. My husband's fries and strips were cold and soggy and my grilled nuggets were so bad, I had to return them. This was our final visit to the Jonesboro location of this restaurant. read more

When I lived in Georgia I seldom dined at Chick Fil A. In fact, I really didn't understand why anyone went out of their way to eat here. The signature sandwich, a chicken patty with some sliced pickles and a side of lukewarm waffle fries? And they are closed on Sunday. Huh?! However, after returning to the North I found myself intensely craving this sandwich and made sure I dined at a Chick Fil A on every visit to Dixie. What is going in here? It must be like Waffle House, it is only in certain States; I guess absence does make the heart grow fonder. This location is up to the Chick Fil A standard, friendly service. read more

Chick-fil-A - Fast Food Near Me - Jonesboro, Arkansas

Are here a couple of days ago. I had the southwestern chicken salad. It was fantastic. I got the creamy salsa dressing. I usually don't do salads, but I'm trying to eat healthier (except for a salad dressing with "creamy" in the name). As usual for every Chick-Fil-A on the planet the service was top notch and the food came fast and tasty. One thing I'd like to tout about them is they offer a 50% discount for police, firefighters, emt, and military. Fifty percent is a huge discount! I didn't join the military to get discounts, but you better believe I'm gonna take advantage of it, and this is one of the best discounts I've encountered yet. My only gripe with Chick-Fil-A is how stinking busy they are at all times. But that's not really something they can control unless they lower their standards. And we don't want that! UPDATE: The fam and I stopped in here this afternoon for some 'Christian Chicken.' It was good. But I wanted to point out that the 50% discount has gone away and now it's 10%. Kinda disappointing, but at least they still offer some sort of a discount. read more

This used to be a great place. Now I consider it to be one of the worst I've ever seen. The service is atrocious, the crew is rude, my orders have been wrong before but never to this extent. The level of cleanliness is almost as bad as a restaurant can get. I kept thinking it would get better so have gone back four times in a month but it got worse. Tonight was the pinnacle of restaurant horror. Food in drive through was wrong, went in, liquid all over counter, sticky and gross, then they wanted to charge extra to correct their mistake. That was after we waited for the counter person to finally drag over and ask us what we needed. I have to visit correctional institutions occasionally for work and their food and service is better, God knows their attitude is! Only reason I have it a star is because I hit that by accident and don't know how to take it off and go negative star review. read more

Chick-fil-A. Where do I begin...we all love and know Chick fil a for its lovely Christian roots and above and beyond customer service as well as those juicy nuggies and salty yet somehow dry fries in desperate need for sauce. However; in recent years chick fil a has digressed. The service has slowed. The my pleasures are a rarity. The chicken upholds it's quality and standard but the taste is somewhat dulled without the above and beyond customer service. I will still always be a consumer of the glorious peanut oil fried chicken but I hope chicken fil a can return to its former glory. read more

I've been to chick fil a many times and never had any issues. When I moved to Arkansas I thought it sounded good so last night I went to get my usuall. I got really bad food poisoning. I was super sick for 24 hours and I'll never be retuning read more

awful service and took forever to get. bugs in food. absolutely disgusting and disappointing.

From an inside source: Chick-fil-a of Jonesboro has 14 positive cases as of right now, people are still having to go in while being symptomatic because a positive covid test doesn't count as an excused call in. Just a FYI for anyone who cares about this like i do !! read more

Got at the restaurant at 10:15am waited 16 minutes in the drive through and asked for breakfast. It is now 10:31. Breakfast closes at 10:30. They said that they were out of breakfast?? Like what? I did not order lunch and then had to wait another 15 minutes just to leave the line. If y'all strive on customer service, then please fix it. read more

Their service is always speedy, even when busy! My orders are always accurate and the employees here are wonderful and polite. When it comes to fast food in my area, this Chik-fil-a is my "go-to." Way better than other fast food locations around it. My food is FRESH every time!!!! read more

It's been a while since I went and ordered actual food but today i was craving waffle fries so I stopped in to get some. To have only ordered fries there was a wait. At least the fries came out hot but they tasted just like any other fast food fry. The restaurant was fairly clean and the staff was nice, a girl even came over to the table to see if I needed anything. read more

Chick-fil-A - Fast Food Near Me - Jonesboro, Arkansas

Would not recommend. They are so busy and the food is already been done for so long by the time you get it, it's cold. I won't be going back. Plus you can no longer get crispy fries. 5$ in the trash! No thank you. read more

this is not one star for the restaurant itself, but for a lady who works here named "Brooklyn" she is rude with a bad attitude. But, i come to this chic fil a daily and it is amazing, Brooklyn just needs to be let go or learn how to have the "chic fil a attitude" like all of the other workers. read more

I have gotten chicken strips here every morning that I travel to Jonesboro for the past three years. It always takes five minutes or so. I never mind the extra time. This morning, it must've been too much trouble. She told me it would take over 30 minutes, which is code for "I don't want your business." I will never eat here again. read more

I love Chick-fil-A and have never been to one worse! Came in at 745 pm and everyone acted like it was right before 10 and they were closing! The whole side of the restaurants with the bathroom was being cleaned, we had to ask for our fries and drink that we were missing, got pickles on our sandwiches even though we asked for none, the sprite was gross, the chicken nuggets were beyond pitiful, we didn't get whipped cream on our shakes (we weren't asked wether we wanted some or not) and I have never seen such a nasty dining area!!! DISAPPOINTED. read more

Food quality is good and the staff are very friendly but today was the third time in two months it has taken extra time and attention to receive my order in the drive through. Twice I have had incorrect orders presented to me that I have to then park and go inside to get corrected. Today, I was told that my order would take an extra two minutes to be ready and to pull around. After another 11.5 minutes and in incorrect order being presented to me I finally received my order. The entire point of going through the drive through is to get food when I'm a hurry. After three instances of extra time required for this convenience, I will visit another restaurant when in a hurry. read more

great food! 100% recommend if you're looking for something fast, easy, and delicious. kid and family friendly with great employees. environment is always welcoming and the food never disappoints me. this deserves a free fry, haha. love chick-fil-a! read more

I have breakfast here 2-3 times a week. The service is fantastic. Order is prompt and correct, the food is always the appropriate temperature, the staff is super friendly, and the lobby is always clean. A well managed restaurant. read more

Best chicken! Love the chicken nuggets & service is always miles better than all other fast food restaurants.