The service was fast and nice, with no wait time to get seated on a Saturday. Not much to say about ambiance, I think most people have been to a chain steakhouse. The food is overall acceptable, but with some issues. The rolls never disappoint, let's start there. I got the rattlesnake appetizer and I was not disappointed but are more cheese than jalapeño inside. My porterhouse was a little smaller than expected for 23oz, and boy was it fatty. It had great flavor though. My issue and reason for 3 stars is that I ordered this with two sweet potatoes as my side. They proceeded to run out of them, still continued to make my steak, and then tell while delivering my steak that it'll be another 15mins on the potatoes. I don't understand why I wouldn't have been asked before making my steak what I wanted to do? Poor food management that created a not so great experience. Our server was very nice though, so that's a plus. read more

Texas Roadhouse - Porterhouse T-Bone* - American Near Me - Jonesboro, Arkansas

Filet delicious could cut it with a fork & cooked perfectly med. Rare. The service was excellent Johnny on the spot. And the rolls melted in your mouth. read more

It was goated and food was amazing and I enjoyed it great service and I really loved having a ribeye steak for a reasonable price

We came on a Saturday night and there was about a 25 minute wait, which went by pretty quickly. The hosts were pleasant, and our waitress Haley was friendly and very attentive. For food we started with the rolls of course, which are always heavenly 12/10, next up we had the fried pickles which were very good per usual 10/10! I paired this with a margarita, which was strong but so good 10/10! For my entree I got the southern fried chicken with a house salad and mashed potatoes with brown gravy, all in all very solid meal and a big portion for $13 8/10! I would recommend Texas Roadhouse if you're looking for a good comfort meal! read more

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My husband and I arrived at Texas Roadhouse around 8:05 PM. By 9:57 PM, we still hadn't received our food or much communication from the staff. It took 23 minutes just to get water, we were told they were out of rolls, and after about an hour, rolls were finally brought out. At 10:03 PM, we decided to leave. Overall, there was extremely poor communication, poor leadership, and a clear lack of teamwork. It was very disappointing to experience such a poorly run environment, especially when we came hungry and ready to enjoy a meal. read more

It was Mother's Day. I get they were super busy! But all of our food was cold or not cooked right. Thanks to the manager Mick, she really tried hard to re do it all for us. By that time we were tired of waiting and it was FREEZING COLD in there! They did do a happy birthday for my granddaughter, do that was pretty special. All in all, my visit to Arkansas from CA was great. I would return again in a heart beat. read more

Everyone knows the best thing about Texas Roadhouse is the rolls- I was very disappointed to learn this location uses the same rolls you buy at Walmart and not the real roadhouse rolls. The rest of the food is unfortunately mediocre at best. read more

Party of 3 adults and 3 children sat down inside and decided to place our order to go. The restaurant was busy and it took a long time to get the order. The server was very apologetic. Got home (12 min drive) and it took a few minutes to figure out we were missing a large cheese fry, salad and side order of fries. A burger and fries was not put in although it was ordered. 12 minutes back to the restaurant. Took a minute to get a manager. She said when they are busy they sometimes miss putting items in the bag. She went and found the salad and cheese fries we ordered sitting in the kitchen and brought them to me (had been sitting there since I ordered it about 40 min ago). Went back to get fries and some rolls (another 8 min). No apology - "Have a great rest of your day". 12 min drive back home and obviously the cold cheese fries and hot salad were inedible. I had to eat Burger King and one grandson got homemade cheese fries. Complained through Texas Roadhouse site - no response. read more

Food was excellent. Service was best I've had in a long while. I hated the table "check yourself out". Took up table space and took away that PERSONAL TOUCH that is really lacking in today's world!!!! read more

amazing food and the service was great. the restaurant was clean, will be returning to eat here.

Food was excellent as was the service!! Steak was cooked to perfection! Shrimp was so delicious! Loaded baked potato was so good I ate every bit of it!! Never forget those hot perfectly baked rolls and the cinnamon butter!! The Mango tea was very refreshing!! All around a great meal!! To full and no room for dessert!!! read more

I had a sirloin and it was surprisingly delicious. I normally have low expectations for that cut but they made it very tender and well seasoned. The service was decent, it was a busy night but overall good. The place is kinda loud but that's just the vibe at most Roadhouses. read more

I get the salmon Caesar salad and it's always amazing sometimes too much fish sometimes too much salad but always amazing flavors and delicious read more

We order take out from here every few months and every time they get our order wrong. Tonight we had items missing from our order and all of our rolls were burned. Our order also took over an hour to prepare which was 15 minutes longer than when the app said our food would be ready. read more

Texas Roadhouse - American Near Me - Jonesboro, Arkansas

Arrive at 4:45 for their Early Dine specials. Place was less than half full and was told there was a 30-45 minute wait. At 5:02 we were seated, just after special expired. Anyway, food was good as usual. Just kind of aggravated! read more

I went in to set at the bar and have a beer. music level was perfect compared to last time I was here. Lauren and Bailey do a great job behind the bar. read more

Signed up on the app to reserve our place, we arrived checked in and all was well for a while, it was 96 outside and very very humid not comfortable at all! We got the notice our table was ready went in and they said ooops we did not mean to page you, they said another 10 minutes so we went back out in the uncomfortable heat for what seemed like another hour and no page. We went back in and they said oh we paged you so you do not have a table now, we explained what happened and it took some convincing but another 15 minutes in the blistering heat and they allowed us in! Do not use the app it caused more issues than convenience. The food was marginal as expected, steak and shrimp were luke warm but the potato was hot! I really did not expect much from the chain restaurant and they did not disappoint. The service was ok, would never blame the server for the rest of the operation! read more

Not your typical Texas Roadhouse! Super cold in the restaurant, even the locals and the employees noted how freezing it was in the bar area, and one patron was wearing a jacket inside in the peak of July heat. Absolutely no country music or any music at all that typically plays alongside the music videos on at least on of the tvs. Bartender was on point drinks were well made. From other patrons the food is very good and well portioned. Fast and friendly service over all. read more

Texas Roadhouse - Margarita on the rocks with a 1800 kicker - American Near Me - Jonesboro, Arkansas

Sat at the bar; Nate & Mike were our bartenders. We did not have alcoholic beverages, as we had a ways to drive. No problem though, due to a 45 minute wait (the place is new & extremely popular) we ordered our meal at the bar. Both Neal & Mike very attentive and most pleasant. They give 10% discount to veterans. The bar area has numerous televisions. Moose, Buffalo, Deer & Antelope heads mounted. Some nice murals & open kitchen. Staff pleasant & thankful. read more

Texas Roadhouse - Bar - American Near Me - Jonesboro, Arkansas

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The service and restaurant in Jonesboro, AR are both top notch. Background noise can get a little loud sometimes making it somewhat difficult for people like me who have slight hearing loss to enjoy the conversation of my company. (All the more reason to sit a little closer) ! My steaks are always cooked as requested and I recommend the bone in ribeye, as it never disappoints. The sweet potatoes with butter and honey are the best....and the hot rolls! Then top it off with one of their strawberry margaritas on the rocks with an extra shot of tequila; sugar and salt on the rim...might not have room for dessert, but if you do, I haven't found a bad one yet. Guaranteed to enjoy! read more

Eventhough I usually stay away from chain restaurants, I will always be ok with TRH!! The waitstaff at the Jonesboro, Ar location is great! The food is well prepared & tastes great. The atmosphere is ok if you're into the whole country theme. And lastly, THE BREAD!!!! read more

Food was awesome and service the best it was my brothers 70th birthday. He picked whatever he wanted to eat and I paid

Honestly I am really surprised because I love Texas road house, but my experience and food here was not a good time. For starters our appetizer, salad and meal came out all within 15 faster than I could drink my beer. It felt like we were being pushed out, even when we asked to hold our dinner the manager looked perplexed. My dads sirloin was saltier than salted cod, and my fried sirloin was like shoe leather. That salads and fried onion where great. read more

It's very good so I would recommend the rolls and steak it's very awesome but a wait could happen before you go to eat

We eat at Texas Road house all over the state and normally get decent food. We sat at bar and young lady was very nice. However baked potato was cold and sirloin was just okay and a disappoint. We have had better at the other locations . Thanks goodness for the hot rolls & cinnamon butter! read more

My husband and I ordered carryout meals. My steak was almost perfect. Everything else was wretched. My husband's steak was a big ribeye, ordered medium-rare. It arrived raw, cold and bleeding, and was full of gristle and fat. To make matters worse, when we called the store to complain, we were treated extremely rudely by the manager,"Mac." I will never again order takeout order from the store. If I am forced to eat there again, it will be in person so that I can complain directly to the people responsible and get immediate replacement. If you go to this restaurant, expect your order to be wrong. read more

The wait time was estimated at 1 hour and it was two hours until we got seated and then once I got in my seat there was multiple tables with nobody in them. Very poor establishment - Dr. Reid read more

Texas Roadhouse - Open seating areas - American Near Me - Jonesboro, Arkansas

I had a disappointing experience last night with ordering from Texas Roadhouse for pickup. I ordered prime rib because I like it with horseradish and cream horseradish sauce. Ordered both and confirmed on my receipt. Very pissed off the horseradish items were not in my order. I called and they said I could come pick them up but I decline as I didn't want my meal cold when I returned. I also sent corporate a complaint. I was very pleased to receive a call from the store today apologizing for their error. They sent me an email to replace my steak on my next order. The food was very good and my only complaint was the missing items. read more

I still can't get a hamburger cooked to order here! I'd estimate on average only one or two out of each ten that I've ordered since they opened 2 1/2 years ago, has been right - they almost always overcook them. I have had success ordering them at least one step more rare. Today I forgot and just ordered one medium rare. It came out bordering on well-done with almost no pink. I should have just cooked my own. And next time, when I think about getting a hamburger, I probably will just do it at home. At least then if it doesn't come out right I'll have no one to blame but myself. read more

We called ahead and by the time my husband got the truck parked, our pager was going off for us to be sested. I was shocked, because there were so many people waiting inside and outside. Service was great! No long time waiting on food to be brought to the table either. read more

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Always have so much fun at TR i always get a great service and the food has never disappointed me it does feel really crowded but honestly I think the food and getting a good server makes up for it LOVE IT ALL the style and ambiance read more

This place sits right off caraway road and its not hard to get to. They sat us quickly then switched our waitress. So we started out with a little trepidation. Then we bit into the delicious bread so we knew it was going to be good. My 14 year old called the bread transcendent. My ribs were tender and good. I should have asked for dry rub but the sauce isn't too sweet. The chicken was great. My husband and other son had steaks and said they were tender and juicy and flavorful. My other son thoroughly enjoyed his fish and potato. Our waitress Erica was perfection in a waitress!! All in all a nice birthday dinner experience for my husband. read more

Texas Roadhouse - Ribs and chicken critters. Yummy!! - American Near Me - Jonesboro, Arkansas

This is an update of my review on 14 Jun 22. We were home in Jonesboro and decided to give TR another chance. Big mistake! I downrated TR from 2 stars to 1 star because of the food. Our server was good and patient, but my wife's steak and my, "Road Kill, (hamburger steak)" were terrible! We both ordered our meat Medium (hot and pink center). When they brought our meals out, both steaks were red and bloody in the middle. The two baked potatoes were luke warm at best and had no chance of melting the butter on them. I was so disgusted, I sent my dinner back and told our server to cancel my order. They recooked my wife's steak, but it ended up being a really tough Ribeye Steak. When we took the Ribeye steak back to the hotel as leftovers, it was just too tough to eat and enjoy. The Ribeye steak that I paid almost $30 for was thrown away as inedible. The shift manager was apologetic and offered to fix me something else or something to take with us, but I declined. Look, I know EVERYONE is having an issue with staffing but this was the final straw for TR for us and serving cold or bad food is inexcusable and unacceptable. We will NOT return as customers and that's a shame as we always liked TR, but the last two visits were terrible. read more

Our favorite!! You cannot go wrong here!!! The place is loud, so if your looking for a quiet evening ... forget it .... However, we don't mind because their food is yummy. Anything you order with chicken cant be beat. Ribs and roadkill are fabulous!!! read more

Our go to place when we are in town. Always crowded so use app to get on list. I only eat their steak because it's good. I also try to get in for early bird special to save as we are retirees. Service is always good. read more

We ordered this as carry out for dinner and my goodness was it ever delicious. It was about 15 minutes late from the pickup time they had quoted on the app but it was a very busy Friday night so it only made sense. It was well worth the wait. Started with the chili. Best and most authentic chili I have ever had! No beans as true chili should be. My wife had the bbq grilled chicken with a loaded sweet potato and salad, and I had the combo with ribs and chicken strips with a loaded baked potato and salad. Everything was so freaking good! I see why people wait hours to sit down and eat in this place. If it was this good as take out after a 30 minute drive before we ate it, I can imagine how good it must be fresh. My wife's favorite part were the rolls with cinnamon butter. I thought they were okay and I can see how they would be a big draw fresh in the restaurant. Overall we were super impressed. Now to figure out how to get one of these near our house. Or maybe that's not such a good idea. I am big enough as it is! read more

I went there for my birthday and I must say I really enjoyed myself made me feel sooooooo welcomed and that peach Margarita was fye thanks

The food is excellent. The staff is great for the exception of check in personnel. We have been desperately trying to be served by a certain waiter. Twice now we've been brushed off and lied too. The first time was a 45 minute wait after saying "yes you can be seated by him" then after 45 minutes we were told it would be 30 more minutes but they could seat us somewhere else. Then our food was all messed up,kept going back. Last night same thing. "Yes we'll put you in his section ". I spoke with the managing partner but the situation didnt seem to matter to him. That and you dont set people down to eat without silverware then put food in front of them then leave. read more

Steal was not as ordered wife's food was chewy!! Ate at several of these and always seem to be disappointed. Someone teach these cooks how to cook a steak correctly!! read more

Texas Roadhouse - 16 oz Fort Worth ribeye supposed to be medium - started that way on the edges but then it starting crawling off the plate!! - American Near Me - Jonesboro, Arkansas

First let me start by saying I'm new to Jonesboro and came from/still live in Dallas. The staff were amazing, kind, professional. The waiter was 100% on point and earned every dime of his tip. The atmosphere and staff are better than any roadhouse I've visited. However, the food was really lacking (except the rolls of course). I am not one to hassle staff with sending food back and being a pain in their butt. However our cheese fries tasted old and the cheese seemed as if it were melted in the microwave which is odd because it was cheddar. We both ordered steaks with fries. One medium rare and one medium well. When the steaks came out they did have good taste. But we're very over done. The medium well was somewhat dry and clearly past well done. My medium rare fillet had a very tiny patch of pink near the center with the rest done medium well to well. Our fries were so over seasoned they really weren't edible (a stark difference to the earlier fries that were lightly salted just right). Given how the steaks were done we couldn't possibly waste the meat that was given by the animals. And that's ok. Food really just needs more love and soul it seems to really make it taste to what I've come to feel is the standard of theTexas Roadhouses we have back home. All else was amazing just the food could have been so much better. read more