I just had to come on here and say that THOMPSON DESERVES A RAISE!!!!!!! My sisters car wouldn't start and it was stuck and their chick fil a. I didn't have any jumper cables so I asked the employees there had any and Thompson not only had some but walked out with us and helped attempt to jump her car!!! He was so patient and so helpful!! And made us laugh while doing it!!! Thank you for going above and beyond!!!!!! read more

Might as well order in person. The mobile pickup line was completely ignored while over eight cars got their food before a single person in the mobile order lane was helped. The whole point of mobile ordering is convenience. read more

I grabbed a lemonade It was good Line was little long for the mobile order It was raining Hey! It's Chick-fil-A read more

Ordered on app. Still waited for 10 minutes in drive thru. No cars were moving. When they ran my food out with two other cars so they could carry it the oj was in bag with hot food. Cold wet items make salt packets clump up. Sauce not in bag that was ordered and the sausage was not edible. Threw everything away. I very rarely eat here and today just justified why I don't frequent here. read more

I'm so pissed off I drove 6 mile to this cf to get a bowl of soup as well as other items for the family, and some MORON put the soup in the bag side ways , by the time I got home it had all leaked out and nothing was left in the bag as well as ruined other meals and went through the paper bag leaked onto my seat, if I went back to complain, I would probably go to JAIL that's how pissed OFF I AM !! I'm done with that chic fila !!!! read more

As far as fast food goes this place is 5 stars all the way! I'm not sure if the interior was recently renovated but it has a fresh modern feel. The restaurant was mostly clean, with the exception of some tables, despite the fact that it was lunch time on a weekend. I really enjoyed the extra touches they added for comfort of their guests like the stool in the bathroom for my 5 year old daughter to wash her hands and even a mouthwash dispenser! In addition, they had wipes out to clean the tables yourself which came in handy. I also loved to see what they had a box to return your unused condiments as I feel that people often waste these. Great location too since it's in the thick of a bunch of shopping so great for a quick lunch time bite! read more

Chick-fil-A - Stool and mouthwash in bathroom - Fast Food Near Me - Kennesaw, Georgia

Staff was nice but no place to sit so we did take out. They forgot much of our order. Won't be back.

A group of us come here after rock climbing some Fridays. Tonight my 12 year old was opening a ketchup packet and it exploded, most of it somehow splattering on the ceiling tiles. He went to tell someone and offer to clean it. I cannot tell you how awesome the staff is here. They were so kind about it, even smiling and laughing. They cleaned it which was definitely not easily done. The manager even said "Thanks for making our shift more fun" and he was not being sarcastic. I'm so grateful for how they handled my son's mistake with grace and humor, and zero condemnation. My son will remember that. We all will. Thank you. read more

I ordered a side salad with apples, blueberries and apples online so so picked it up at the drive thru and it was quick. When I pulled away and saw the salad it didn't have anything but the lettuce. I understand they are busy so i didn't mind I went back to get it fixed. I gave them the benefit of doubt that it would have gotten fixed and joke was on me it had a few of everything. I have worked at cfa before there is a size for everything and this had to be the worst salad i've ever seen. I won't be going back... read more

Chick-fil-A - Fast Food Near Me - Kennesaw, Georgia

This place was busy and yet the food came out really fast and was hot. We are never disappointed with Chick-fil-a. Especially the sweet tea. read more

This Chick Fil A off of Barrett Parkway is right across the street from the Bahama Breeze and a Chuck E. Cheese's is nearby. It's a pretty busy place almost all the time. The only time they seem to slow down is about 2pm-4pm and maybe after 8pm. Otherwise this store is pretty much always packed. Not only is the location fantastic but the people here are always courteous, polite and professional. Everyone always greets you with a smile and thanks you for coming in. It's hands down the best Chick Fit A around. I've never had a bad experience coming here. Thanks guys and keep up the good work. read more

Chick-fil-A - Fast Food Near Me - Kennesaw, Georgia

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I visited this Chick-fil-A in Kennesaw for the first time two weeks ago. I had a great experience. The staff was very friendly. The service was fast. The food tasted hot and fresh. The manager came out into the dining room to check on customers while I was eating. I'll definitely be back. read more

Chick-fil-A - Fast Food Near Me - Kennesaw, Georgia

I came to this Chick-fil-A for a quick lunch one afternoon. The place was packed for lunch but yet, I got my sandwich in a pretty fast manner. By the condiments counter, they even had hand sanitizer packets for anyone who wants one! My sandwich was good, and I would definitely visit this Chick-fil-A in the future! read more

Chick-fil-A - Fast Food Near Me - Kennesaw, Georgia

Every fast food restaurant has certain locations that provide exceptional service; this is not one of them. Truly blown away by the lack of customer service and the outright nastiness and snark attitudes of the person serving the food at the drive through window. Honest to God the young lady at the window insisted I was Sharon after I repeatedly told her no my order was for Shon and she kept insisting "Shon is the gentleman behind you" ... no you idiot my parents named me Shon the chicken biscuit and hash browns belong to me ... is it so hard to conceive that I was given a masculine name at birth. When she finally gave in and handed me my order she shoved it out of the window with the most exaggerated eye roll. What in the untrained madness is going on at this location? This isn't my first bad experience here but I promise it's my last. P.S with as hard as she rolled her eyes I'm surprised that one of her exaggeratedly false eyelashes didn't fall into my bag. read more

His has got to be the WORST Chick fil A I've ever been to. T waited in line for 20 minutes to get ice cold French fries and a Luke warm chicken sandwich. I could barley chew the sandwich because it was over cooked Girls at the takeout window weren't that nice either. I will definitely pass on eating Chick fil A when I'm in this area again. Shame read more

Can somebody check on macey , I was there ordering food earlier and I have never seen somebody so mad to be working , I waited patiently for acknowledgment from her when attempting to order ... mind you I already have rlly bad social anxiety so I won't say anything but what made it 10x worse is when we made eye contact she would sigh and roll her eyes at me ... I know there is some hard costumers that may cause your day to be rough ...but don't let that out on ppl who rlly don't deserve it . Pls give this girl sum vacation time because this job is very far from her pleasure ! read more

Who doesn't love Chick-fil-A, right? I wouldn't recommend this location during luck or breakfast during its busiest hours because of how the location is set near the front of an already busy shopping center. They have plenty of come set up to direct traffic but it's so busy in and around it's so hard to go about getting in line. Nonetheless this location always has gotten my order correct, and has mostly great employees to help serve its customers. read more

I love Chick-fil-A. I drive by this location often because I shop in the Barrett Pavilion Shopping Center a good bit. The food is great here and the staff is friendly. My only complaint would be about how busy this location gets. They only have one lane for the drive through - many busy locations have two lanes. I haven't seen anyone outside taking orders in the drive-through line - at other locations, I've had people walk up to my car and take my order and sometimes even credit card payments. On two occasions lately, I have pulled out of the drive-through line because it was very long and moving very slowly. Luckily, there are many faster drive through options on my way home. read more

Ordered an 12 nugget meal, only got an 8 count. Went back through the drive thru and they fixed it no problem. Drive thru was very quick and everybody was very friendly. read more

Two lines drive through on Friday at lunch time. Lady standing outside greets you by name and hands you your food in no time. AWESOME SERVICE! I bought a grilled chicken sandwich for my dog and a Market grilled chicken salad for me with apple cider vinegret. I pulled the sandwich out first and couldn't resist a bite and half sandwich later I made myself hand it over to my . I saved the salad for dinner and it was so good I'm getting another TODAY! read more

Opened up my nuggets today to find THE BIGGEST, DARKEST, LONGEST hair - RIGHT ON TOP OF MY NUGGETS, when I opened the box. Genuinely felt intentional because I don't see how you close the box without seeing that kinda thing (picture doesn't even do it justice I just took one quickly to send to my friend). Went in to complain & the red headed older lady seemed to ALREADY KNOW there was an issue with my food (?) then proceeded to ask me "if I wanted a replacement" like duh? Without the hair would be great. Didn't apologize a single time. Disgusting. I don't know why y'all aren't wearing hair nets while handling our food anyways. I will never come to this location again. read more

This Chick-fil-A location is so slooooowwwww!!!! It's ridiculous. The location is newly remodeled but the drive through logistics is poorly thought out. I really despise coming here. I will make the extra drive to the location on Sandy Plains near SHS because it's quicker and that location seems to have a smooth system. read more

Worst run Chick-fil-A in Atlanta. Always heavily prioritize the drive through. Took litterly 16min for a carryout order this morning for 3 breakfast sandwiches. Staff is completely unorganized and management not properly expediating. Skip this location if you want fast service. Never again at this location. I'll drive an extra 5min to the Dallas Hwy store. read more

Chick-fil-A - Ordered 10:07 and ready for carryout at 10:23. - Fast Food Near Me - Kennesaw, Georgia

Food was just ok, I had a grilled chicken salad and grilled chicken sandwich. Sandwich was pretty bad. Very little meat, bun was mushy. It was freezing inside. Great service though! read more

This is one of the most dirty Chick-fil-A I've been to. There is food and trash on the floor and the tables and seating is not wiped down. The food residue around the seating area is displeasing for those who choose to dine in. The service and food was average but they mainly need to focus on their cleanliness. read more

I normally love this Chick-fil-A' never have a problem but I came through curb side and my friend got a large sweet tea once we drove off he tasted it and it was unsweet, we drove back got another large sweet tea and yet again it was unsweet so then we had to come back a third time we asked for something els because obviously the person who made the sweet tea didn't do that shit right and they told us we had to pay for a lemonade if we wanted that because it was more expensive then the sweet tea. However he did come back to the window with the sweet tea and the lemonade but he still did charge us for the lemonade I'll still come back but was very surprised by this poor service read more

Chick-fil-A - Also a waste of tea threw 3 large cups out for no reason just make the sweet tea right - Fast Food Near Me - Kennesaw, Georgia

Messed up our order twice. First time - missed ALL fries and sauce. Second time when I drove 15 minutes back to get the fries, the sauce was missing. After years of and service this might be our last time. Everything in this city sucks and I'm eternally glad I'm moving away from this s***hole city read more

I generally love cfa and really enjoy nice hot fries or a half/half tea or just whatever I'm feeling at the moment. This location is such a letdown. It's usually busy and even more busy today than I've ever seen as I sit here and am still waiting for my order 30 mins later. You'd think when it's so busy they guarantees hot food but it actually doesn't. I have such high hopes and I keep coming back only to be disappointed once again. Blah! I would suggest you try to visit another one if you can, especially if it has more than one drive through lane. Big fat sad face! read more

I typically have a great experience here when I come through in the early morning. Decided to stop by around dinner time and had a much different experience. The drive-thru attendant was very short and didn't answer any of my questions. I asked for a menu, she looked back at the other attendant, and looked back at me and shrugged. I mean I seriously thought maybe there was a communication issue and maybe she didn't understand me. I asked about the menu again and she stood there looking impatient. It was just such an odd experience for Chick-fil-A. I've never had a poor experience with customer service at Chick-fil-A so I hate to point out the one bad apple but hopefully this young lady will find a position that is more suitable for her strengths since customer service isn't one of them. read more

Dining room is closed due to understaffing. This creates very long lines at the drive through. Most people do not have 15 minutes to wait for their order as they need to get back to work. If you open the dining room maybe the lines at the drive through would shorten and you could utilize some of the outdoor staff indoors? I love Chik fil A But will not be back until they open the dining room. By the way the staff was very polite and friendly. read more

I love Chick-fil-A ! This location has new staff in the AM! Saturday the 21st the staff was late ( all late) according to manager. The window is supposed to be open at 6- it was 6:10 before I just had to drive up to window without ordering. Ever since remodel and new staff, things have gone downhill BADLY! Last timed I went in I received a granola parfait with no fruit or granola, just the yogurt, that's it. I asked for an unsweetened tea and got sweet tea; the whole staff was playing catch up, more than likely because they were late that day as well. It is sad to see Chick-fil-A go bad, because they are/were the LAST GOOD FAST FOOD restaurant. Sad day in Kennesaw/Acworth read more

this store should be closed worst service wrong orders long wait times. everytime i order from this location its a nightmare

Poor customer service and no curbside delivery. Prices are high for this area and service is slow

This is my first review on Yelp. The service is great. This place doesn't make me feel like I am eating at a fast food place with their ambiance which is great! The food came out the second we sat down. It was hot and on point. Plus they have a children's play area. I recommend this place. read more

Chick-fil-A - XMAS theme, cozy and welcoming! - Fast Food Near Me - Kennesaw, Georgia

Garbage service. Messed up my order then the team lead got an attitude about it. Going to find a different CFA to go to.

Came in to this location against others based on the reviews. Haven't had Chick fil A in a while, so was happy to find one near work. Arrived and ordered a #3 meal. I was surprised to be served so quickly after ordering. I guess that's why they call it "fast food" haha. Fries were hot and nuggets were good. Lemonade was as good as always. After I was done, an employee offered to take away my trash for me. What sets this Chick fil A apart from others is a combination of great service and food. It's a core responsibility to serve food to the expectations of the customer, but taking care of them through the process makes them more likely to come back. They have exemplified this. 5/5. Would drive an extra 10 minutes again to visit this one versus others. read more

Nice workers but I ordered a large ice cream and they only gave me a kids size claiming it was the biggest they had. Cutting corners.

I came by this morning and I am so glad I did. It had been a rough morning with unruly children and a grumpy husband, topped off with a sick dog, but the employees at this Chick fil A are such a group of happy, peppy, and positive people that it is impossible to feel sad when you're there. I can't even pick a specific individual, everyone there that I saw deserves a standing ovation for their cheery smiles and happy dispositions while bustling about handling their work. Of course breakfast was delicious. The chicken is tender and savory and the biscuits are soft and a little bit sweet. The hash browns are golden brown and salty the way I like. The kids love the chicken minis with the sweet bread and little nuggets of chicken perfection inside. The coffee is always fresh and piping hot. The squabbling children finally quieted down while they tucked into their meal and I even saw hubby's first smile of the day as he took his first sip of coffee. Every time I come here this is what it is like. The staff are dependably the happiest group you'll ever see working together in harmony and the food is reasonably priced and always filling as well as delicious! Thank you, Chick fil A for making my bad day into a happy one. You are the super heroes of the fast food world. read more

Well the new building is nice but when you have a pregnant wife who only wants a Chick-fil-A milkshake, and then Chick-fil-A makes you sit in a 10 minute drive through to only tell you that they currently don't have milkshakes, you start questioning if you are at Chick-fil-A or McDonald's. It was their pleasure to not give me a milkshake. read more

Dirty dirty dirty!! YUCK! I have travelled quite a bit and I love chic-fil-a for its good food, friendly staff, and CLEAN locations.... but this a first! As I type this, two staff members are on break.... the floor is filthy, trash everywhere....a customer just had to clean his own table as many many tables are sticky and dirty....socks and other trash litter the playground floor.....YUCK....Food and service was okay, so I gave two stars read more

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