My family an I stopped here on our way to our hometown for the Holiday. The service was quick and friendly. I had the 12 count nugget meal with a side salad and large sweet tea light ice. We sat an ate in this very clean Knoxville location, where 3 staff members came to see if we needed anything. Such terrific southern hospitality. I love it, feels like home already Melissa was super sweet, stopping by to see how we liked the chick-fil-a sauce, something I'd never tried. Charlene came and took our tray and offered refills on drinks!!! If you're ever in the area, stop by, you can't beat the super service and the food as always at a chick-fil-a was just delish read more

Chick-fil-A - 12 count Chick-fil-A- Nuggets Meal - Fast Food Near Me - Knoxville, Tennessee

Love the consistency of Chick Fil A's food and service from franchise to franchise. Speedy service, great food, and the best Diet Coke in fast food. (It's the ice!) read more

Landon made sure i felt appreciated and loved god bless you Landon,Sir I want every time I visit Chick-fil-a to be a Landon experience

Curbside Ordered my meal. 11 minutes to prepare. Another eight minutes to get to the curb. I'm sorry, but waiting 19 minutes for your food is not fast food. And then to treat me like crap when I complain about it as even worse. read more

It Thursday, 11/17/23, a week away from Thanksgivings. My daughters and I are traveling to Senatobia, MS to visit family. While in route, we found ourselves getting hungry and decided to gasp meal at Chick-fil-a in Knoxville, TN. First of all, "Southern Hospitality" is rated a 10, with 10 being the highest. Melissa was awesome, she brought our food our and followed up on us while sat at the table and ate. The food was delicious. We also used the laboratory, which was very clean. The seated area was clean, calm and quite. I had the 8 pcs nugget meal which is always more than enough. Melissa suggested the chick-fil-a sauce. Let me tell you, I will get this sauce every time I come. If you are every in Knoxville, TN, please stop there and say hello to both Charlene and Melissa read more

Excellent food + service as always. The young girl taking the order online the drive through lane nor the one delivering the food at the door said "my pleasure" I'm pretty sure that is against the law, isn't it? read more

Slowest Chick Fil A I've ever been to. I got into line with two cars in front of me total. We sat in line for over 10 minutes waiting for food while I watched the employees all talk to each other & laugh. (they asked the two cars in front of me pull up, just for us all to sit & wait.) Once I got my food I found half the hash browns were destroyed. There's a McDonald's and a Wendy's right next to this place, just go there... read more

Chick-fil-A - Hash browns were given to me half destroyed... - Fast Food Near Me - Knoxville, Tennessee

Sharon,Destiney & Addison are so sweet & incredibly great workers!!!! The food is amazing but their kindness,service & hard work put you guys over the top & always make me come back!!! I've been to over 50 different Chick Fil A restaurants & those 3 ladies make yours the best!!! read more

I'm writing a review to say we as a family went to visit the "worst Chick-fil-a I've ever been to" telling them that we were going to the worst Chick-fil-a in Knoxville. It's just your basic Chick-fil-a. It was quick, the people were friendly, the restaurant was clean, the food was good, pretty much everything you expect from a Chick-fil-a. It's not anything special, but it's what you expect which is a pleasant Chick-fil-a experience. read more

One of the biggest perks of eating chick fila has always been the service of their typically very kind and polite employees. However, today was the third time within one week I have failed to receive such service. Normally, when you walk up to the counter to place an order, you are greeted with "hi how may I help you sir!" Instead today for the THIRD time in a week when i was up next in line the employee waiting to take my order just gave me a cold stare, as I waited for a warm greeting. Couple of seconds went by, still no greeting! The stare only continued until I proceeded to approach on my own and begin ordering. I'm normally a very tolerant guy but this has completely ruined my experience of chick fila! Will be making sure to tell all of my family and friends not to eat at this location. thumbs down. read more

Chick fil a has gone downhill. Everything but the chicken is good. The mac and cheese is still the best around though

Don't even bother ordering through the app. they only have drive-through available for pick up. in the drive-through line is wrapped around the building. won't let you go in and pick it up or curbside when every other Chick-fil-A will. It's an absolute joke. it's your standard Chick-fil-A food but with the most inconvenient pickup options read more

Tyler in the drive thru was so nice and wonderful, fast and efficient 10/10! Made my whole day with his charisma and pleasant demeanor. The other staff were also fast with the orders and my food was great. read more

Always friendly, always fresh, and very clean... I never had a bad experience at this business, if you have, it was a fluke.

This chickfila refused to give me well done fries after i got squishy fries that werent the least bit crispy. Barely salted and didnt even taste very good. Im appalled at how this chickfila handles themselves and will never be giving my business to them again read more

I was this restaurants biggest fan but something changed in the past few months. 3 times in a row had to wait over 30 minutes for food while employees were standing around chit chatting. Last order was a salad that only needed to taken out of the refrigerator. Quality of food is not up to their previous standard either. I won't be back to this location. Very sad to say. read more

The Chapman hwy location is the slowest location in the country! It's terrible every time.

Tried getting a Job here. I went to the interview with blue sticks in my hair and a mixture of blonde and red in my hair my hair was faded from that last time I colored it about 4 months ago. I was hired well so I thought. Went in today to do paperwork. So last night I decided to color my hair to make it look nice before starting work tomorrow. When I arrived to do paperwork I was then informed my hair color was to unnatural for the Job yet nothing was ever said to me in the interview. I dyed my hair a dark red but yet somehow the 3 mixed colors were better than a nice all over dark red. I was also then told that tattoos and facial hair like beards were ok but not my red hair. This is discrimination . You are telling me I can't work for you because my hair color is not natural enough yet it was more unnatural when I interviewed and was offered the job. Yet red is the color of your business. And you hired me with blue in my hair which was way worse than the red I have now. So you are telling me I have to dye my hair again or not get the Job. When I have great experience and references. But I can't color my hair again because it will make my hair fall out and I already have thin fine hair that falls out on its own. Yet you will allow tattoos and beards but not my red hair. Ok so you lost a wonderful hard worker with lots of management experience in fast food. And you're discriminating against me. So I will make people aware. Because I always wanted to work here and used to think Chick-fil-A was one of the best fast food places around. But people this is 2023 and discriminating against someone's hair is so wrong. First 2 pictures of how my hair looked at the interview the 3d is how it was before it faded from 4 months ago. Last 2 of how I fixed it up to start work this week. read more

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Love that Christian chicken! This place is always popping and that will never change. As a franchise, Chick-fil-A has a monopoly not only on chicken sandwiches but also on fast food customer service. Nobody does it better! This experience today was a typical 5 star. Ordered through the app which was easy, fast, intuitive, and attractively designed. My order literally was ready faster than when I order at the register! I got the 4 count strips with the titular Chick-fil-A sauce for dipping, and a Greek yogurt parfait instead of waffle fries. Water to drink (gotta stay hydrated, boy). Knockout meal. My stomach has that perfect feeling of satisfaction; I had exactly the right portion to fill my gut to the threshold without sending me over. read more

Great staff! Excellent customer service & speedy drive thru. Also, this location offers a play place for the little ones. Plenty of employees to take orders, clean tables, etc... Not to mention the large menu with great tasting food....LOTS OF OPTIONS! read more

Today is the first and hopefully only bad review of this location. Came in around 235-245p ordered a 12piece nugget with BBQ. Drove away and started to eat(this was my late lunch) They were cold! I managed to eat 4and then just couldn't..threw the rest out. Never have I ever had bad meal or service, but today I did. I hope it didn't happen to any others after me. Cold nuggets are not good read more

Always great food and always fast, friendly and courteous service. I get lots of perks from the app and always have a freebie coming. Thanks guys!! read more

I'm not a usual chick fil-a customer since there are none near my home, but I was disappointed in this one. I looked at the pictures on the menu and decided to order the spicy chicken since the pepper jack cheese sounded good. I ordered for take out and when I opened it, no lettuce, no tomato, and no pepper jack cheese. I was impressed that they had two strolling order takers in the drivethru, but still disappointed I didn't get the sandwich I wanted. I guess I'll have to wait another few years before I come across another one in my travels. read more

It's a Chick-fil-A what's not to love about it. Such a wonderful establishment everyone is always going above and beyond to make sure every single one of their customers are happy. read more

This place was so good like any Chick-Fil-A should be but this one was extra special. The no.1 is awesome and enjoyed my time here. I didn't get the name of the employee that kept coming by and asking us if we needed refills and was just such a nice worker. Loved the food and hope to come here more often. read more

I think this place sells great chicken and there sandwiches with ketchup I love it. We loved it and there are some good people that serve us here and we love it. I can't what to go again. read more

Is there anything less than 1 star? This Chick-fil-A totally sucks! Just waited patiently for over 10 minutes in line got up to being next and stood at the counter another 5 min before having enough. If you don't want my business fine, I'll spend my money somewhere else - but guarantee it will Never be at this crap joint again!!! Piss Poor service and employees all over the place, unbelievable... read more

Chick fill A never disappoints! Stopped for dinner ... took less than 4 minutes to order and be eating! read more

The people that work here treat me nicer than some of my own relatives. It's a fast food chain but they have some healthier alternatives like fruit and grilled chicken. They also have a nice play area for kiddos. read more

They once forgot to give me fries with my order lol. But they rectified it right away.

This location aleays is consistently good with but their customer service and food. Plus you can't beat chickminis and honey for breakfast.

Best chick-fil-a I've eaten at. The nuggets and fries were crispy and fried perfectly. Chicken tortilla soup was also very good. 10/10 would recommend. read more

This one has such poor food quality. I had not visited in awhile due to this and should have stayed away today. I cannot understand how someone can mess up the taste of Chick fil A but this one does exactly that. Unfortunately I have to drive 30 minutes to another one other than this one. If only the food were as great as their customer service. read more

Chick-Fil-A has always been know for extraordinary service but this one I eat at all the time. The staff here is always helpful. Every-time I go in, I'm asked by at least 3 employees if I need anything else, I'm often carrying 2-3 orders for myself and coworkers and you do not get asked by other restaurants if you need a drink carrier even if you order 2-3 drinks with the same order. However, this restaurant hires employees that think above and beyond normal customer service that always offers that extra stuff that makes it easier for you. Thank you for always treating me right when I come into your restaurant! read more

Even though waiting in line for a while I still love this Chick-Fil-A because of the great service and nice and polite workers. I found even when they are busy they are still polite and trying as hard as they can. I would always go here and give it 5 stars read more

This Chik-fil-a is by far the best one we've eaten at. The staff is extremely friendly and courtious. It was a great addition to the area as they do much charity work and are very family oriented. I really don't understand the person who rated it so low. Maybe they confused it with a different location. read more