Friendly staff. Tasty food and it was hot, and flavorful. I tried the new jalapeño ranch chicken sandwich and the strawberry hibiscus tea. I loved it. I'll be back, when I'm in the area. I love the app and the efficiency of the drive thru. read more

Chick-fil-A - Menu - Fast Food Near Me - Macedonia, Ohio

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This is a great Chick Fil A location! I ordered online for a large group and every item was hot & correct. There was a very long line but it went by quickly and every staff member was very kind and friendly. Thanks! read more

Always friendly service and they keep the restaurant very clean Also they keep the line moving as fast as possible!

Great service - they were so busy but we still got our food very fast. Manager was very kind when we asked for a refill of our drink. The inside of the restaurant was very clean and workers were helping clean as people left tables. read more

My favorite thing about this chick fil a is its so fast. Whether or not it's busy or not you are through the drive thru in about 10 minutes, even with a big order like my family would place. The employees that take your order are always charming and full of kindness. Inside isnt laid out the best but to be fair they remodeled it during covid and people kind of forgot they needed to control crowds at that point. Considerably small for its business rate at lunchtime. read more

We always love coming to this Chick-fil-A service is always super friendly, and the restaurant is always clean My son loves coming here to color and eat chicken nuggets they've even hanged up his coloring page on the wall. read more

Pleasantly surprised at how clean this restaurant is. The interior dine in area is spacious and clean. As always chicken-fil-A food was served hot and tasty. The employees are helpful and accommodating. Well done!! read more

The food was done very quickly and the workers are very nice. The frosted lemonade was very delicious and so were the fries, I am still in the car so I have not tried the other food yet but I'm sure it will be delicious. read more

I was in the restaurant this morning at the counter at 8:15. After 5 minutes with no one saying anything to me, I left. I was the only customer inside. There was one female taking curbside orders, 2 other employees in the kitchen and one employee picking up trash outside. A total of 4 employees saw me and said nothing. I wanted to place a catering order but couldn't. I left and went to Dave's Cosmic Subs and placed my catering order there. Not sure I'll go back to Chick-fil-A certainly not for catering orders. read more

Service is very fast and food is excellent. The outdoor seating is great for a sunny day, and they even give free refills! Love this place, definitely my go-to. read more

I mean...there aren't too many negative comments you can throw at chick-fil-a. Their chicken is delicious. Their customer service is great. Their waffle fries are heaven. And their chick-fil-a sauce is truly the best item on the menu. I always ask for extra just so I can have some to spare. The Macedonia location is pretty nice. They're located by a target and giant eagle and a couple other food places. Service is great there too. read more

Chick-fil-A - Fast Food Near Me - Macedonia, Ohio

If I could give a zero stars I would. My daughter got raw chicken mini giving her food poisoning causing her to miss work and school. CHICK FIL A CARES DOES NOT CARE. THEY DIDN'T EVEN REFUND THE MONEY AND THEY WON'T RETURN CALLS OR EMAILS. The management is terrible I do not recommend. Take my advise they are not who they claim to be. Even McDonald's will refund for raw food read more

Chick-fil-A - Raw chicken minis - Fast Food Near Me - Macedonia, Ohio

Always absolutely amazing, always! Restaurants are incredibly clean, employees are always polite and attentive and let's face it folks, they have cornered the market on the chicken sandwich. This is my very favorite fast food place of all time and I am a diehard customer!!!! Keep up the great work. read more

y'all gotta freaking do the frosted root beer. imma crash out bruh. like y'all the only Chick-fil-A that don't be doing this. make me my drink and then "my pleasure" me gang. . Stuck with the frosted lemonade. Anyways have a good day. read more

I mostly love their Christian love. They serve with a smile every single time. The grilled chicken is yummy. I had a milkshake once (special rare treat for me) & it did not disappoint. The waffle fries are quite tasty. I find things to dip in Chik-Fil-A sauce pretzels are great in it (I think most everything is better with a little of that sauce) read more

If you haven't visited a Chik-fill-A yet, you haven't a clue what you're missing! Best chicken sandwiches around. Fast service, and indoor accommodations. Mostly geared towards drive though. Always fast and delicious! read more

Always fresh. Always friendly. They take care of the people, in the way that they treat the customers. Always a pleasure, and always delicious. The Polynesian sauce is the best. Thank you! read more

I usually don't have a bad review but this is deserving of one. The Macedonia Location has always been my favorite usually the customer service is exceptional, however last Friday I ordered a catering order for 18 guests for an important work meeting through EzCater. I've never had an issue with EzCater, when the food was delivered the secretary at the office called me to tell me there was boxes delivered but no food was in the boxes. I was 30 min away from the Macedonia Chick Fil A, I drove to the restaurant even though I had paid for the delivery, and was supposed to be giving a presentation at that time to try and pick up the missing food. When I arrived asking if I could get the remaining of the order that way I could rush back. The manager was the absolute rudest person. I actually stood there in confusion that he was so annoyed and frustrated at me and the situation since usually Chick fil A goes above and beyond their customer service. He rolled his eyes and you could tell by his body language this was a MASSIVE inconvenience for him. Now it started to frustrate me since I am the one who paid for all of it and came out of my way to fix it. I mentioned there were no sandwiches or chicken nuggets in the boxes, no dressings for the salad, no condiments, no utensils. He said no I 100% know we put utensils in there. Almost arguing with me, so I mentioned if I go back to this office and they are not there I'll come back and you'll know. He got even more frustrated and gave me the items missing and handed them to me not saying a word. All I have to say is if your the manager of Chick Fil A probably should have a little better customer service since that's what usually they are known for. Now things happen I get that, however this person made it a very unpleasant experience. Will be passing on this location for the time being. Disappointed to say the least. read more

Gave my order to a very friendly person. She read my order back to me, and all was well. Or so I thought. I get home and find that I was shorted one sandwich. Mildly ticked, no biggie. I drive back, and was given another. When I got home, I was told that the unsweetened ice teas I ordered were sweet teas. It's bad enough to mess up once, but twice on one order is ridiculous. read more

I ordered an 8 count nugget meal. My drink did not come with a straw and I got no chick fil a sauce!! Very upset because I made it back to work when I noticed this and couldn't go back. read more

Chick-fil-A - Receipt. - Fast Food Near Me - Macedonia, Ohio

Drive through is terrible, get home and missing food, need to drive 18 minutes back and get a we'll sorry here is your missing sandwich, even asking what about the loss of time it's well to bad. They used to have great customer service now it's just a rush for your cash read more

Great customer service and great food. Chick-full-A may not support my gay but I support that great customer service an bomb chicken sandwich lol my gay self will be back!!! read more

Love the food here but breakfast ends way too early and I often get home and find items missing that I have paid for. It's a consistent pattern not a one time thing. Staff is wonderful and friendly- they just need to get the accuracy of fulfillment down. Also I only go half as often as I might because I don't want to eat salads or chicken at 10:30 am!!! read more

Amazing friendly service and slightly above average food. For the number of people they serve, they really deliver quickly.

Recently stopped and bought 2 chicken sandwiches. The chicken was so dry, old, overcooked and lost in the bun. I was more than shocked that any team member thought this was OK to serve. Wouldn't feed it to my dog. Check your packages before you drive away folks. Apparently managment approves of this behavior. No quality control.Sorry i didn't check my sandwiches before i left. Shame on you. won't be back. read more

I'm not normally compelled to write a review of a chain, but I'm so impressed by this location. In a sea of surrounding greasy chains, I love remembering that this Chick-fil-A is nearby. I don't do drive throughs often, but when I do, if I'm even close-by in this area, I will haul over to this location. I always feel less worse about myself when I choose Chick-fil-A. The reason I'm leaving this review is because I'm impressed how they handle the crowds. The first time I was here, the line was atrocious. But they had teenagers outside with iPads shuffling people through two lines and I was shocked how quickly it went. The second time I visited, it was almost closing time and the line was again very long. But it moved swiftly and I was half-expecting old, lukewarm food...but it again moved so fast and my chicken sandwich and waffle fries tasted so fresh. I think this location's manager really cares about the establishment and I feel the staff work very hard. Thanks for the delicious food, Chick-fil-A! read more

On the way back to Buffalo from Nashville via car, we stopped in this Chick-fil-A. Now, I love Chick-fil-A and this one totally exceeded my expectations. Great parking, which is always a plus, great service and staff who was really on their A-game. My drink and sauce were forgotten, but the second I mentioned it, I had them within seconds. Can't really go wrong with Chick-fil-A, and this hasn't changed that notion. read more

I seriously do not know how anyone can rate this chain in general less than a 5. I don't get it very often, but I can say without a doubt that I've never had a bad meal here. For me, the most difficult part of coming here is deciding what to get, it's all so tasty! And finally, a fast food chain that actually has an efficient drive thru! The line was almost to the boulevard and I was in line for 5ish mins, wow! This was during peak lunch time. And of course, the friendliest workers of any fast food joint I've ever gone to! If you're looking for a quick meal that is higher quality then typical fast food, come here. You won't be disappointed. read more

Excellent and efficient service Going through the drive thru is not bad at all. The staff is very organized and keeps you informed of your place in and taking your order. The salads are always fresh and delicious I recommend them read more

The Mac & Cheese is brand new and I came here to try it. LITERALLY BLOWN AWAY. It's the oven baked kind with a little browned layer on top just how you get at family reunions. Creamy, flavorful, and a pleasant surprise because usually fast food Mac & Cheese is disgusting. Two thumbs up! And of course the fries here are the best fast food fries in the nation. read more

Chick-fil-A - Small Mac & Cheese $2.49 and worth every penny - Fast Food Near Me - Macedonia, Ohio

Food is great, people taking your order are super friendly, but EVERY TIME I go here I ask for a certain amount of sauce - I know how many my family uses & don't want to waste extra. I always ask for a certain amount of sauce & maybe will get 1/4 of the amount I ask for? Started asking for more because they barely give me what I need, & still give me below bare minimum. Like if I ask for 6 they give me 1 or 2 (I wish I was exaggerating). Just please try to do what your customers ask. I'm kinda tired of eating dry gross chicken & fries. & I couldn't go back in line to ask for more sauces - lines at least 20-30 min wait. read more

The staff was kind, quick and accommodating! I decided I needed a Cobb salad at 8pm on a Saturday (silly me) and ordered online. Upon arriving at the store, the manager let me know they did not have any left. He apologized numerous times and let me change my order without any up charge. He was very supportive of his staff as they completed many orders for a tour bus that was also at the restaurant. read more

Okay so full disclosure, I used to work at this Chick-fil-A location about a year ago. I can tell you first hand that every single staff member is kind and caring and really wants you to have the best experience. Even after a year of not working here, I still see some of my old co workers and they say hi to me and ask how I'm doing and they all genuinely care about me. The food is absolutely amazing and has improved so much in the last few years. Today I went through the drive thru and ended up spilling my drink all over me and the people outside were super helpful in getting me a new drink and napkins. They move pretty quick, considering they are always so busy. I really think location is one of the best in the area, there level of high quality service is unmatched. Okay so lately when I go to this location I've seen a downward spiral from the amount of food and quality of the food. Specifically with the fries, they are never cooked fully they are rubbery and limp and every time I place a mobile order my fry container is maybe half full. Chick-fil-A is so much more expensive than any other fast food place so it's really annoying that I'm getting less food for a higher price, especially when the taste of that food is really nothing special. read more

What can be said about the original chicken sandwiches? The Macedonia location with its two drive-through lanes personed with tablet carrying order takers moves you through in 5-10 minutes! So the food is fresh and hot to go! read more

Overall: Very good food and excellent service. I've only used the drive through when it's not 15 cars long. Food: 4 stars. I was surprised how good the chicken sandwiches and chicken nuggets were. The choice of sauces are excellent. The milkshake was excellent too. My only issue is they don't have many choices for cheese on the sandwich, like provolone and Swiss. Service: 5 stars. I've always received great service. They even give dog treats. They also did a fundraiser for my church. Prices: 4 stars. Seem reasonable. read more

Never a wait and sandwiches are always cooked to perfection. My kids love the play house and if they return the kids toy, from the kids meal, they get free ice cream. They take customer service to a new level. The rest of the restaurants need to learn from Chick-fil-A. Their sandwiches are good, but it's not about that. I'll keep coming back as long as their customer service stays top notch. read more

Love love love chick fil A in general but this location is awesome. This service is fast, people are friendly, no complaints here.

I freaking l.o.v.e Chick-fil-A. Unfortunately I haven't lived within 200 miles of a Chick-fil-A in over 10 years. So I fill up when I'm back in Ohio. It's the only time I eat fast food (well....and In'N'Out when in CA). I was so happy when this location opened up because 1. it's not a mall and 2. it's in Summit county. I've always had to go to North Olmstead or Mentor to enjoy delicious chicken nuggets. Now I can get my chix fix and then shop at Target. I don't know what kind of employee training program they have at this place....but keep it up people! Before I even walked in, the guy taking out the trash said hello to me. Then he walked over and held the door open for me! When I thanked him, he replied "It's my pleasure". I hadn't even ordered anything and I was already happy. The woman at the counter was super friendly too! I got another "It's my pleasure" after I thanked her. The food was, of course, delicious. The nuggets...the strips....the sandwich...the coleslaw....the waffle fries....YUM. read more

Another 5 star Chick-fil-a - YES! I know there are some people who keep asking me - how do you give a fast food place 5 stars? And here is what I tell them ... Any place is capable of receiving 5 stars - all they have to do is the following: 1) Offer great tasting food at a great price 2) Offer me a clean establishment where I can eat this incredible food 3) Treat me as if it's truly your honor that I'm there and not a disturbance 4) Give me choices 5) Don't make me wait to order or for my food This is another place that took my order quickly - brought my order to my table - cleaned the garbage off my table - brought refills - and the owner even took time to talk to us. The bathrooms were impeccably clean and offered safe changing areas for children and all the workers seemed to be smiling. This is the way it should be done and I am happy to give out a 5 star! read more

BEST Chick-Fil-A on the planet--NO JOKE! My daughter and I come here at least once a week so I think that lends credibility to my review. Now all of the Chick-Fil-A's are good (we always seek them out when traveling), but this one seems like the flagship! From the management to their consistent quality, excellent service, and clean environment, you cannot go wrong choosing this one! Also this restaurant really goes above and beyond with their community support! All of these factors go into making this Chick-Fil-A the one by which I measure all other fast food establishments! read more