The fried chicken absolutely rocked my world. Wow! The crunch, the heat, and the juicy chicken tell…read moreme why it's famous. The collard greens were great. Hint of tang with great seasoning. The baked beans had a beautiful bbq sauce with a little heat from jalapeño. However... the other sides were completely lacking. The coleslaw tasted like it came out of a bucket. Just premade. The potato salad was overwhelmed by pickle flavoring and tasted like sweet relish. That seemed to be homemade though. The Mac n cheese was just underwhelming, unfortunately. It was missing a little something something... like soul. I can't speak on the service as I had it delivered. It came quick and hot. I was worried it the chicken was going to steam and get soggy but that was not the case. I can't speak on the ambiance since of the place either. This place was recommended by some locals so I thought I give the place a try. Stick with the chicken and you'll be safe.

I'm in town from Chicago and was looking for comfort food in Memphis. I heard that they are known…read morefor their chicken so I found Gus's. I was hesitant considering that it's a touristy spot and I should have listened to my gut. The food was mid. I was expecting crunchy fried chicken and was disappointed as all of the chicken was soggy. Granted I took it to go but I also picked it up as soon as I got the message it was ready and I was not even 5 mins down the road. I also ordered a side of Mac n cheese, greens, and fried green tomatoes. The tomatoes had no flavor and were... soggy. The Mac n cheese had no flavor and was coagulated. And the greens... the greens yall!!! So disappointed. They were bone dry and tasted like they were from a can. Was this place horrible? No. Will I be going back next time in town? Probably not. I gave 3 stars because I'm not from Memphis and maybe this is how yall like it. I'm just disappointed.

I've seen the restaurant on GrubHub but it always seemed a bit pricy, especially for a new…read moreexperience. I finally bit the bullet and was blown away. Got a two piece combo with two sides and upgraded the drink to a taro boba. Everything was delicious. The chicken has an especially sweet crunch to the outer shell and I've never had such a satisfying bite to a fried chicken in this city before. The service was impeccable. I was served by the manager, in fact. He is a kindhearted soul. He will help make sure your time there is perfect, in a doting way. The ambiance is nice. Think, hole in the wall meets a hyper-clean staff and everything is absolutely perfect. I will ~definitely~ go again

We ate here as a family at 5:30 pm on a Sunday night. The premise of the place is…read morecool-lechón-flavored fried chicken. However, my kids did not appreciate the lechón flavor, and the food took an extremely long time. Overall, it was ok. The best part was probably the casual decor with cool signs on the walls.

My Colleagues and I went here for lunch today. The food and service were excellent. Our waitress…read morewas excellent. Her name was Richaly. You should ask for her when you go there. I highly recommend this restaurant.

Gus's is pretty good all over its locations, so no complaints on their product. Issue is that the…read morehot, fried chicken melts the styrofoam box and you end up eating/biting carcinogenic chemicals accidently with your chicken meal, and this was not the 1st time I experienced with this chain. Need your HQ look into using a healthier option for to-go orders.

Small restaurant in an east memphis shopping center. We visited on a Saturday night and the staff…read morewere super friendly and helpful always checking to make sure we had everything we needed. They have updated the restaurant and its furnishings which is wonderful. All of the chairs have nice cushion seating. My husband had the fish and chips and throughly enjoyed it. We shared the bacon glazed chili Brussels sprouts which had an excellent flavor. We would have liked for them to have been cooked a little longer and sliced a little smaller, but the flavor was amazing, they were just a tad tougher than we like. I had the two taco combo with grilled zucchini . I t is a huge portion as it comes with two large pieces of zucchini along with the generously filled tacos. I loved the piri piri chicken taco and the grilled shrimp was good, but nothing spectacular. Both of the flour shells were a little crispy which was odd, but overall I enjoyed my meal. I dipped my zucchini in the lemon herb piri piri sauce which is excellent! Give them a try if you are ever in the area. They have several grilled fish options along with sandwiches and salads to choose from.

Flew into Memphis mid afternoon and needed some nourishment and for some reason Humdingers came to…read moremind. Been a while since I have been here due to flight schedule. Glad It came to mind. Love these tacos. Plenty of parking and corner restaurant. Walk up to the counter and order and they bring it to you. Friendly folks and service speed was good as they had to make it. The black bean and corn salsa was the bomb. Wow I love this stuff. It was awesome. Restaurant is bright and cheery and pretty much like I remembered it. Great experience. Love it.

I decided to come here on my lunch break. The store is clean and you can either use the kiosk,…read morewhere they'll send you if you have a card, or the register if you have cash. The kiosk is easy to navigate, and you can modify your order as needed. There are many menu options for roughly any diet and wallet size. I got a cantina bowl and it was pretty good.

Customer service was terrible and didn't get all my food that I ordered. The girl working the…read morewindow was very rude. When I asked for my receipt (due to me being on a work trip) she rolled her eyes and when I said thank you she wouldn't even look at me or respond like it was such a big issue. I've never experienced such poor service and bad attitude. Please teach your team members better customer service instead of being rude to people who are being nice saying please and thank you.

It takes a lot to impress me from a breakfast spot and I am very impressed. Soft fluffy biscuits…read moresmothered in sausage gravy and topped with green scallions and a sausage patty. Fried okra perfect cooked and salted. Not one was slimey like they do up north. The grand finale will be later as I got a sandwich to go... I got a fried green tomato sandwich with bacon and egg. Workers came out to say hello and seemed friendly. Music was playing on the intercom which gave the place a vibe. Several people came in to pick up orders.

I think this concept is great. I always have. The idea behind it is smart and well done. The…read moreinteriors are bright, fun, and make you happy to be there. Biscuits, donuts, and fried chicken are staples in my belly! The execution of the vision is where it's all gone sideways. Allow me to explain... They are cashier-less. They are also human interaction less. I do not like it all, although I am a hypocrite as I hate human interactions as a rule. That makes me torn. Ugh The non personal interaction, with the I don't see you vibe you get from the staff when you walk in turns me off. They can see me, but just don't care to. It's tough man. They also don't take good Ol' American cash. I could actually care less about this as I always use cards anyway, but to others it pisses them off when you can't use actual money at a place that depends on money to thrive. This is my real beef, personally. Cheap ass packaging and utensils. Trying to save a dime or so on packaging will make me never come here again! I usually just get handheld biscuits and gator tots so I have never needed to use utensils before. The last time I ordered a biscuits and gravy box. It was served to go automatically and it was in a thin paper box with no liner with a piece of folded up wax paper on the bottom. The fork and knife given to me is the cheapest version you can buy. Think gas station utensils, and then move a step down from that. It was disfigured out of the package and was useless to try and use to cut. It simply folded. Trying to eat this out of the flimsy, tiny box, paired with the aluminum foil thickness plastic ware they gave me, I got so pissed off I just threw it away. The biscuit was good, the gravy was good, the tenders were old and cold which made cutting it impossible. I do believe cooking folks food to order is a must in this day and age. The folks that own this place need to step up the packaging badly. These bowls should be served in actual plastic or poly bowls with a lid and decent set of eating utensils! '26 - 24

My Dad and I come to this place every time he has a Dr appt since we're out. He always gets the…read moremeatloaf, it's his favorite. I have been trying different meats every time I come. Service is amazing. They are always so nice. They have good music playing. I would rate the ambience as relaxed and friendly. It is reasonably priced and you get a lot of food. I usually eat about half and eat the rest for my next meal. I haven't eaten anything that I didn't like. Everything is so good, and they veggies are fantastic. Fries are crispy with soft middles and they season everything so well. Lately I've been getting the candied yams every time. It's like desert. So tasty. I love that they have boiled ocra, and greens and you get a little cornbread loaf with the meal. We went yesterday and we're going to go again today but Dads appt was cancelled and he didn't want to get out. We will definitely be back! 5 stars every time.

Let me start by saying I was greeted as soon as I walked in. This guy was top notch and extremely…read morehelpful. I place an order for me and 2 of my co-workers. I can't say enough nice things CHEF'S KISS to who ever is cooking this yumminess!! The fried green tomatoes were perfect and perfectly seasoned. The yams, greens and corn bread were so good and seasoned to perfection. The pork chops you could cut with your fork, chef's kiss. The catfish is always good as always. I highly recommend.

Shrimp beef sesame Fried rice…read more Chow mein Green Egg roll Good customer service chill vibes

Great speedy service! They are the only location in the Memphis area that has the beyond orange…read morechicken and the flavor was on point! Absolutely loved the taste and overall experience I had at this location. Plus the mango guava drink is very good! 10/10.