Absolute joke! I hate leaving reviews but every time I go to this place they disappoint! Waited in line for over 20 minutes for them to leave out 1/2 our order. Second time this has happened since they re-opened. They want people to think this new and improved drive thru line is working for them and clearly it's not!!! Their excuse when I called is "it's a Saturday, we're really busy" but you have 0 problem taking peoples money when they order and your customers just have to trust their order is correct. You guys need some new management and get your my pleasure employees some training best I can tell! read more

I don't usually go to Chick-fil-A but when I do the service is always extremely good and fast. However we sat in line for 45 minutes, moving only every three minutes (seriously), with the line inside just as long. I would've left but I had already placed my mobile order. We had a mobile order and new order which were both repeated back to us. Upon arriving at the window, they had no idea of a mobile order, therefore taking an extra 5 minutes at the window. Customer service was lacking, as no one acknowledged or apologized for the extremely long wait. Not to mention they forgot our drinks and had to be reminded. Besides all this, there were no workers outside taking orders or payment. Even with this, not sure what was taking so long but this was absurd. You'd think after all this the food would at least be good but it was just cold. I would not recommend this location unless you have 1/4 tank of gas to spare and at least 50 minutes. read more

You guys hit the food out of the park, but with a car full of kids on a road trip.....the 35 minutes wait in the drive thru line is a little much!! read more

Service was rediculous! Lifelong customer but not anyone's the workers were rediculously slow i waited 10 minutes as the only the only person in line before they even took my order and proceeded to tell me that i couldn't have a spicy sandwich. do not come to this location the manager was racist read more

This Chick-fil-A is the worst one in the entire city of OKC. Every single time we come, you have to wait over 30 minutes to get your food. If Chick-fil-A reads these reviews, they should definitely look into why this Chick-fil-A is run so poorly read more

The food is always good at chic-fil-a. But this one here in Moore, OK, on 19th street has the worst service. They are very slow and only have two registers inside. So they focus on the drive thru orders first and the people inside have to wait extra long. Everytime I come here it's like this. Don't go to the one in Moore. The service is horrible. read more

A great choice if you feel like a chicken sandwich is worth a 40 minute wait. Worst drive thru experience of my life. ‍

Everyone loves chic fila! Food was great. We are a little surprised that the trash is overflowing outside and inside the restaurant. At least 6 team leads on staff at the moment. The drive thru is backed up and quite a few people waiting in the lobby for food. The lobby is a bit messy. Countertops sticky with spills. Might have been super busy at lunch. Not your normal chic fila service. But not all Chick-fil-A's are created equal. read more

Didn't get my meal right! When I tried talking to the lady on the drive thru she ignored me on top of that they missed a salad on my meal and tried to pay for it but I was ignored ... read more

Chick-fil-A? What can I say, nothing beats their customer service! They're so welcoming and sweet that the items I have visit, it has changed my mood and day around. I wish I could say the same for the people who sit down and eat but I can't so - womp. Nonetheless, they have amazing fries. Always clean. I will say this, Chick-Fil-A should just stop donating to anti-LGBTQ+ organizations before they lose more service. read more

Worst Chick-fil-A. The drive thru is so slow. And my drinks were half way filled up when I got them. This location is giving a bad reputation for Chick-fil-A. read more

I have always been impressed with Chick-fil-A and their exemplary customer service. HOWEVER, this location has completely disappointed and seem to be struggling under management. After placing our order inside, we waited almost 30 minutes watching as other families who came in after us get their meals. Once we went back up to the counter to ask about our food, we sat for another 30 minutes eating our meal, and not once did anyone come clean the 7-8 tables left dirty. And there was a trash can outside overflowing with trash on the ground around it. Food was ok, but the poor service and dirtiness definitely made me lose my appetite. Won't be going to this location again. read more

Been waiting on breakfast for 20 minutes now because they have lines out to the road and they think the most efficient way to take orders right now and get the line moving is by using the standard speaker boxes. News flash... it's not a good idea! read more

I just dropped my 10 year old off at 6pm and won't pick her up until 10pm. Now I have a 3 & 5 year old to entertain for four hours. We went grocery shopping then headed over here to Chick-fil-A. We'll be able to kill two hours easy!! They love the food and will play until I drag them out of here. I'll also be able to get a little work done while they're playing. Killing lots of birds with one stone. ‍ The service is always great , I didn't have to get up once after we sat down because they were right at our table asking if we needed anything. Food is always fresh. Bathrooms are clean... we had to make a stop in there as soon as we walked in. read more

Chick-fil-A - Fast Food Near Me - Moore, Oklahoma

I rather go to a different Chick Fil A. This Chick Fil A lacks diversity and they don't pay attention to peoples' orders.

I love Chick-fil-A but I try to avoid this one when possible. If you need a refill, you'll have to flag a worker down with a neon sign-- the workers behind the counter are not very attentive. You'll be waiting quite a while. Many of the workers' hygiene is poor as well--men's hair that's well past their shirt collar not pulled back in any way, generally unkempt, etc. All they seem to care about is their next break and generally doing as little work as possible. read more

I've only been to Chick-Fil-A a few times before and they've all been to this location and what I've seen/tasted has impressed me. The food is always good, ordering is easy, the employees are always friendly, and the dining area is always as clean as it can be (it's a pretty busy place so it's acceptable if there are some "dirty" tables, etc but the employees are usually on it in no time.) Tip: they have a new app and it allows you to check out their menu, place your order, pay, and use coupons/redeem freebies/earn more stuff. It's like a "loyalty card" that other restaurants give out but I like this because it's all on the app and you don't have to remember anything. read more

I consistently get incorrect items from mobile orders picked up with the drive thru Super fun to figure out that I got fewer nuggets than I paid for when I get home. Thanks guys read more

The slowest Chick-fil-A drive thru in the country. Usually most Chick-fil-A's are on the ball. Not this one.

Waited in the line for 45 minutes and than got told to wait "5 mins" and to pull forward , and than waited another 15mins

ONLY because their reputation precedes themselves, this location was probably just having an off day. A 25 minute wait for a Chicken Biscuit and a couple of Chicken Mini's seems a bit much though by Chick-fil-A standards :-( Once we got the food as usual it was amazing ... read more

We have always loved eating at this location. The service has gone above and beyond...until recently. It just seems sloppy. We always order a large fry and share between the kids. But we received BARELY a medium sized worth of fries. This example has been happening the last few times we have eaten at this location. read more

Chick-fil-A - Barely half fool. Haven't even taken a fry out of the container. - Fast Food Near Me - Moore, Oklahoma

Really screwed me over on fries makes me annoyed if i actually want some fries I'd have to get large fries they gave me less then half. Got home and saw them like this. Makes me upset i pay$7 they do this to my fries and they can't even give me sauce lol read more

Chick-fil-A - Fast Food Near Me - Moore, Oklahoma

Every Chick-fil-A is great and has the best service but this one is above and beyond. The line goes extremely fast and there's always a line because everyone knows this is the best location. I love that they care about their customers and I give them all of the credit for always having individuals stand outside to make sure the line keeps moving. read more

My first visit to this brand in several years. Service was slow (and they weren't busy). Fries were soggy and sandwich nothing special. Over $8 for a very mediocre meal. I don't understand the hype. Wendy's and KFC have a much better chicken sandwich. read more

It tasted SOOOO good but they only gave me half my order so I went hungry AND STILL CHARGED ME FOR IT!!!!!!! bad experience

The slowest Chick Fil A I've ever been to. Twice in a row I've waited 15+ minutes in the drive through. At least they made up for it by being the only CFA I have been treated rudely. Never again. read more

The best food. The best service. The fastest service! What an awesome drive thru! You operate like a well oiled machine.

Literally the worst chick fil a location in Oklahoma.... Your order will almost always be wrong.... For no reason.

Rating is relative to other Chick-Fil-A's and fast food options. First off the people here are super friendly! As a born and bred Midwesterner this makes perfect sense, but for folks who swear the South is the home of the super friendly, let me just tell you to order fast food in both places and see what kind of service you get. Midwesterners bring their friendly A-game everywhere they are and this place is a shining example of that. Secondly the food was made hot and fresh. My grilled chicken sandwich looked billboard worthy. Helps that I dined in, so no squashed bun in a bag, but still impressive. Third this was by far the cleanest place I ate or stopped at in my 10-hour-one-way drive between Houston and the middle of nowhere Kansas. The place looked brand spankin new (maybe it was). There is a play area for the tykes too, if you have kids. read more

used to love eating here once a week with my family. now every time we go the line is wrapped up the street down the block, which we've waited twice in and took an hour both times which was not worth it and the new parking lot is always completely full. what in the world is going on here? open a second location for Christ sakes. read more

Amazing. I mean, what Chick-Fil-A ISN'T amazing though, am I right?! This location has a double drive-thru. Now, if we are talking McDonald's double drive-thru 10 years ago when it was a new thing...I'd be taking stars away like nobodies business! But this double drive-thru...its as though angels are fluidly guiding the vehicles thru; Weaving them, one after the next, into a tapestry of majestic chicken love. The chicken here does equal love, by the way. We have had it every way you can get it. Grilled. Fried. Sandwiched. Nuggetted. It's spectacular. So hot, tender & juicy...if it were the love scene in a movie, it would be rated X. The lemonade is the kind that sweet little babies make when life hands them lemons! It's not old & bitter like an adults lemonade would be. It's pure. Untainted by the worlds atrocities. Trust me on this. Even the diet lemonade! They've got some rad outdoor area that the kids will love! And it's fenced to keep them safe from potential batshit crazy driving happening in the parking lot with all the folks driving and texting their friends to tell them, "Dude. I just had the best lunch ever! Go eat at Chick-Fil-A!" The fruit is mad fresh! We just drive thru for fruit on a regular basis. I could go home and cut and slice & peel...but it wouldn't taste this wonderful, and then I'd have to do dishes too. When they say something was "my pleasure!" I always have to fight the urge to say, "No no no no. It is my pleasure!!" Because the food is just THAT yum! Thank you Chick-Fil-A...for being so much of a God send that I forgive you for not being open on Sundays. Enjoy that day of rest, you earned it! read more

Chick-fil-A - Drive thru for quick service. - Fast Food Near Me - Moore, Oklahoma

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I have been to this location on multiple occasions and every single time they've gotten my order wrong this is very rare for Chick-fil-A and I'm very disappointed in this location. They don't know how to communicate as a team and when you try to tell them that somethings wrong they just smile and nod at you and they don't listen to you read more

Chick-fil-A has a reputation for service for a reason and this locations keeps up the the standard expected. They're fast, courteous, and helpful. The food is great too. I've been here numerous times and have literally no complaints. read more

amazing food. small portions but filling! the sauce is amazing. the chips are my fav!

Fastest Drive Through. Fresh. Friendly. Thank you for making my lunch experience positive!

Stopped in at 8:30a craving some good chicken. I was surprised to find out that not only do they serve breakfast, but they weren't serving lunch! So the manager said he'd be glad to make some lunch sandwiches just for me if I was willing to wait! This is great service above the norm as I have always gotten at any Chic Fil A. By the way the food was great as usual. Shout out to the manager Jonathan for going above and beyond. Made my day for sure! read more

Real quick, the good as good as usual. The employees are kind, also. Other than that, this is the dirtiest chick fil a I have ever been to!! Seriously nasty. The play area was a giant petri dish. I thought it would be good to take the littles to lunch and have a little play time. I walked in and shuddered. They need to clean it up....thoroughly. read more

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They are usually amazingly fast. Being a former restaurant manager, I am completely blown away by the ease of their system whether there be 3 cars or 60, chic fil a runs them through the drive thru consistently, accurately, successfully. I have literally waited less time in line with 15 cars ahead of me at chic fil a , than 1 car ahead of me at McDonald's. read more

Terrible service, app sucks, ordered food and canceled when I got there. They make up something as they go.