I love Chick-fil-A and most every restaurant I have been to has great service and is a great representation of the business. This Chick-fil-A is not one of those. Saturday night they had one cashier and there were four people in front of me - took me 23 minutes to order ice cream and to get it. When I walked out there were 13 people in line and still only one cashier. The floor was disgusting as well - looks like it hasn't been cleaned in a week. read more

They put sooo many people on working on the drive thru and forget about the customers who walked in. The inside line wasn't even moving, meanwhile 10 employees working on the drive thru , so annoying read more

Great place to go if you feel like reminding someone (twice) that you're still waiting for your shake. Everybody else had already finished their food by the time the shake came out. Which is odd, because the staff was at a one-to-one ratio with the customers. I guess they were choking the chickens before they cooked them. read more

Probably the nicest Chick-fil-A I have been in. There are fresh flowers on every table. The kids all get a balloon. The employees where the nicest I have EVER seen. I actually felt good when i left. The manager brought over a high chair, they brought out my food and drinks. There was a lady with condiments, mints and napkins asking if we needed anything or if she could get us a refill. This place is on it! I will go there over any fast food chain any day! read more

Great place to eat. The most friendly staff out of all the ones I have been too. Must be why they are so busy all the time. There drive through line is always in the street. And the inside is also packed. read more

This place is always insanely busy on Fridays, holidays, and weekends. This town is in dire need of another Chick-fil-a.

Manager was very rude! She only spoke to customers who were white! She also threw the food on my table once I told her it wasn't done well

This Chick-fil-A is outstanding. Friendly and fast service with a genuine attitude of pleasing the customer. They go out of their way to customize your meal to your liking. Consistent quality is a big thing for me and my family and this location always knocks it out of the park! I highly recommend the spicy chicken deluxe and add bacon. Yummy! read more

Yo that spicy chicken samich is on point for real gotta toss some extra sauce on it to keep it gangsta tho. Real talk yo fry game be weak tho son. That girl be stingy at the drive thru won't let me holla! read more

I don't typically love fast food places but chick-fil-A is an exception to the rule! Their food is always fresh and delicious..the staff is always so friendly. the management is great and knows a lot of the customers. I have even seen him pray with a homeless man and give him food. They keep their place very clean and the kids love to play there and go when they have the balloon man there. They also put on fun events for fathers and daughters and mommy a read more

I love this place, before 10:30. Not because the food is bad, but before 10:30 they have these things called chicken minis. These things are glorious, and if they have them all day, they will climb the ladder of customer satisfaction. They should have chicken minis all day; not just chicken minis breakfast this is not just my opinion it is others too. Please read this comment and spread the word. We are now starting at all-day chicken minis movement. read more

I have been waiting for my door dash Order for thirty mins. My ratings went down and my order was cancelled by customer. The production time is horrible. read more

They completely forgot my order. I waited for 15 minutes before i finally asked about my food. It took 2 seconds for her to throw it in a bag and hand it to me. No apology for the wait, no reparations. Probably the worst CFA experience I've had. read more

We went to Chick-fil-A tonight around 9:15 and it was the worse experience ever. My husband attempted to order a deluxe Chicken sandwich combo, to be told that they were out of spicy. Then I ordered chicken tortilla soup only to receive a Luke warm bowl of beans NO CHICKEN nor tortilla or cheese, just a large bowl of lukewarm beans When I went to report the issue it was several employees standing around not acknowledging that I was there. Finally a lady comes from the back and points me out to the others. When I told the young lady about my soup minus chicken, she stated let me see if it is supposed to have chicken. After about 10 minutes, I get my lukewarm soup minus tortilla and cheese. My experience tonight has left a very sour taste in the pit if my stomach. I will have to think long and hard. If I am returning read more

All employees are very polite and kind. Especially the ones in the drive through. Want a quick bite to eat? Pick Chick-fil-a for a tasty and fast bite to eat. read more

Been to this Chick-fil-A a few times for lunch but never thought about breakfast here. I attended a class for my work and they catered the breakfast & boy was I impressed! I decided to stop this morning & try it out. This store has such a friendly staff that turn out the food fast. I had the chicken bites when I was at the class (which are addicting) so today I got the breakfast burrito. It was awesome! I got the #5 deal which was the burrito, tater tot hash brown kinda things & a drink for less than 6 bucks. Great food at a reasonable price & super friendly staff! Thanks guys, I got a new favorite! read more

Veteran's Day Boos!!! I have always loved and supported Chick-fil-a for years. I am a veteran and on the web site it said was giving a free sandwich on Veteran's Day. Stopped in for lunch only to hear ....we are not doing that at this location! Very disappointed! This veteran won't be supporting this Chick-fil-a location anymore either read more

Awesome drive through chicken! But everyone knows their food is so good. The customer service at this location is superb. They have never messed up an order. Ketchup and napkins are always In the bag!! The only comment, not a complaint, is that their "may I serve you' seems a little archaic and sexist. read more

The service was unusually poor. The food and beverage were shoved towards me with nary a thanks. As to the order, the food was incorrect and part of it--the hash rounds were undercooked and cold. I attempted to call the manager, and decided after 15 or so unanswered rings to post this review and not eat here again. Alas, I had been a customer at this CFA for 12 years. I will probably eat at the other CFA in town when I am in that area. read more

Out of all the Chick Fil As I the world. This one sucks the most. And I hate to say that about this company.

On a VERY busy day, right at the crack of noon, this placed was manned and ladied up! They had their operation down to a smiling, pleasant and well prepared Team. Food came out quickly and was just as we ordered. Well done on a busy day Chick-fil-A Murfreesboro! read more

yum i'm so glad i came here for a class they loved your a hit in my book i'm gonna come back every month so i hope you enjoy feedback i am looking forward to trying new things soooooo. i love chick- fil- illa last night i had a fun time last night last night i went to chick-fil-a. i had a wonderful time i am coming back all the time chicken is god i hope i'm not being mean to anyone you kmow allllllllllllllllllllllllllllllll those haterrrrrssssss there so mean but i respect the haters butttt not right know i love chick fill a chick fill a fills me with yummmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmyness omg my breathi was singing this whole time lol i just love chicken. .......yayayayyayayay were going to chickfilla know see you sooooooon ayyayayayayyayayayayyayayayyayayayayayayyayayayayay read more

Food was great, service was fast, but I asked for granola with my yogurt twice on speaker in drive threw and got home with NO granola!!! Uhg! read more

This place is the shit if you can get your order in because it's always packed out to the street but it's very good so I see why

Yep, another fine Chick Fil A experience. The thing I like best about Chick-fil-A is challenging my kids to try to out-courtesy the staff at a Chick-fil-A. Which can't be done, of course, but the experience is the point. They have to work at it to try to be more courteous than the staff only to find out what a pleasure it is to have that kind of conversation. And, of course, the food is just as you would expect at any other Chick-fil-A. We were visiting Nashville for the week, staying in nearby Smyrna, happened upon this place. Nice. read more

Doesn't matter how many cars are in line- could be wrapped around the building and on the street- they will still have your food ready faster than any fast food restaurant in America. Order on the app and tell them your name in the drive thru line. It makes things much faster. read more

Excellent food and amazing service. Sometimes the line is long, but they always send staff outside to help move things along.

I just sat in the drive thru for over 25 minutes and watched them serve 3 customers past their 10pm close time. When it was my turn to order, the last car in the drive thru, all of the sudden they were closed. ARE YOU KIDDING ME?! I just watched you help 3 people past 10pm and now, when the last car is ready to order they can't because "they're not allowed to." Now I understand you close at 10pm, but why continue to help people past 10 just to turn the last customer in the drive thru down? Very poor customer service. I will never visit this location again. read more

I like that they have a gluten free bun, even though it is the worst gluten free bun I have ever had. The options of fast gluten free food that you can eat while driving are very limited. I have found if you add mayo, it makes it somewhat edible. At this location I went to the condiment bar to get some mayo and they were out so I went to the counter and asked for some. The cashier said to get it from the condiment bar and I told her they were out and instead of giving me a pack of mayo she told me to go to the other condiment bar. Wouldn't it have been easier to just give me a pack of mayo than to send me to the opposite side of the store? I know she has been trained because everyone got the "have a blessed day" and "it's my pleasure" crap but do they train them to make your experience easy and fast? I was already annoyed because there were about 10 people in line and they only had one cashier. read more

This restaurant is my absolute favorite! So many healthy options are provided on the menu as well as times when you want something fried! They are so nice here and they have the best service! I would recommend Chick-fil-A to everyone and anyone who loves chicken! read more

Worst Chick Fil A I've ever been to. Extreme slow service despite not busy. 15 minutes to get food. They walked around the restaurant to find me while I waited at the pick up counter.....where you are supposed to be. Manager was very unfriendly and looked like she had no clue how to run a restaurant. Other customers next to me were contemplating walking out. Also, only Chick Fil A in the nation that I've seen that doesn't give a military discount. Wow. read more

Some of the reviews are saying they had to wait a long time to receive something. However being a local to the boro this is one of the busiest Chick Fil A's I've ever seen, so likely they had to wait because there was who knows how many people ordering at once. I've seen the wait for the drive thru back into the street many times! Long wait but well worth it. Very kind, professionals that make it not only enjoyable place but enjoyable taste! Hope this helps read more

I personally know the Cathy family; I have been to their home in Hampton. They would not be happy to know a Chick-Fil-A pulled the stunt they did on me tonight. I purchased a sandwich and large fry through the drive through. True, they were very busy - - cars were waiting out on the road to enter the parking lot and drive through. When I got home, I was dismayed to find the large fry box was filled up with tiny broken pieces like hash browns. Three or four whole waffle fried were propped on top. If they were out of fries, they should have said so, not scraped the bottom crumbs of the tray just to fill up a box and send out "fries." This was just plain dishonest. I tried to call and let the manager know. All that was available was voice mail. Maybe the manager needs to check on what his employees are serving up. Of course, they gave me no receipt, so I could not identify the young man who handed me this bogus sandwich and fries. Shame on the manager of this location! Perhaps there is a reason you are hiding from the customers! Maybe you need to answer your phone some time! read more