The lord's chicken is always the best. Had to change plans last minute due to a busted tire from nail. This was the closest place by Firestone. Ordered 2 spicy breakfast sandwiches (1 is a meal) & strawberry lemonade. The line to get into this place is really crazy. I was able to place a order within 2 mins getting into the line. It took about 15 mins for us to get our order. read more

Slowest drive through in the world. Came here with about 10 cars in the drive through this morning and it took 20 minutes from start to finish. read more

Ugh. Hard flour tortillas - es. No. Bueno. Just the worst everything ever here. Horrible and gross. read more

Chick-fil-A - F*ck the sauce. Worst Chick-fil-a Hash Browns ever. - Fast Food Near Me - Nashville, Tennessee

The app says they are open until 10pm i placed my order and the app said they would start my order when I arrived so I drove their for nothing and they refused to complete my order ..i advised they newd to change their monile app if their not going to honor my order the guy said he couldnt do that he only works their.the manager refused to come to the window as well ..just disrespectful .never again WILL I be a member of this location read more

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While I absolutely dread entering and exiting this location (heavily congested area), it's the closest to me and I have consistently good experiences here with their staff. They are almost always slammed, but do their best to get you in and out and food is always up to par with my expectations of Chick Fil A. Snagged a spicy chicken biscuit with honey this morning and was in and out in less than 10 mins with a line wrapped around. FYI - This is a drive thru or pick up only spot! read more

Chick-fil-A - Fast Food Near Me - Nashville, Tennessee

The manager Ariana or Adriana, who was the highest authority at the time this was posted needs to be fired. I was very calm, cool collected and polite when she was very rude to me and disrespectful, after I voiced a concern very respectfully and she accused me of being disrespectful by the way I was speaking, by leaning into the window, and by refusing to listen to Her. If I'm not breaking any rules, I don't have to listen to a damn thing she says. She is an ignorant immature child and I think she lied to me when she said that she was the highest authority when I asked to speak to her supervisor. I do not appreciate the service and the treatment I received here and ask such I will never be coming back. read more

Luh ah chicken onna chicken biscuit. Little meat on the chicken biscuit. I am so disappointed read more

Chick-fil-A - Chick-fil-A Chicken Biscuit - Fast Food Near Me - Nashville, Tennessee

I have a 5 year old. Gonna make a gardcore effort not to blow 30G on this place for the next 13 years. Done. I might go to Brentwood where the kids know how to work. Dude when u pay for a breakfast burrito and they don't add salsa for the 3rd time that's it for me. No. I shouldn't have to ask. You can tell the older lady who is in charge of that didn't ant to be there. I get it. I'm 50+. Go recruit outa Brentwood where kids have parents that try read more

I want to preface my review with: I absolutely LOVE Chick Fil A and this is one of the few fast food joints I dine at. I have been to CFA headquarters, met San Cathy etc and am a HUGE fan of CFA. So to give this specific store a 1* review is purely because of the terrible service, lack of stewardship and the nonchalant attitude which is NOT the standard that CFA stands for. I wish this was not the closest CFA store so I never have to deal with ordering here but unfortunately that's not the case. Every time I want to order I actually have to reconsider if it's worth my blood pressure if I should instead go to Sonic bcos Sonic just is ughhhh food quality but even the staff there is consistent with the Sonic brand. The Drive Thru is worse than a nightmare. Nothing can be changed and whoever designed the flow needs to never design another drive through. The menu board has items they do not offer and they let you buy stuff like Mac and Cheese as a premium side but have run out without giving a refund. The Frosted Lemonade is too tart and trying to change it out to a vanilla shake and you just get a Sorry we can't do that even though I paid and extra $3 upcharge for my meal... It is just so exhausting that I'd even consider eating at a McDonald's (even though I quit eating at McDonald's 20yrs ago) so that says a lot! There's no clean table available since no one ever bothers to clean the outside dining area and there are no hand washing stations/restroom or wet towelettes provided. Oh and check your order bcos there's a guarantee that they'll forget something... like the ice dream or kids toy etc. And forget about ever expecting a smile, Thank you, It's my pleasure etc which is what CFA takes pride to always offer since it is non existent in this location. So, I absolutely cannot and do NOT recommend this location. read more

Chick-fil-A - Fast Food Near Me - Nashville, Tennessee

I just had to leave a review to say i absolutely LOVE Luella. She is a joy every time i pull up in the drive thru and see her I get excited! This girl deserves a raise! read more

If there a was a 0 star selection, I would have made it. 1. took forever to get food 2. we asked for ranch prior didn't get it and went back and asked for it and the guy Said yea and went back and started filling bags so then we had to ask for a 3rd time and finally got them. 3. Got back to our room and we only had 2 of our three meals in there read more

Today I ordered a meal at this drive thru Chick-fil-A and Antrice who took my order had a real bad attitude. She sauntered over to my car after I waited for her to finish talking to another employee, then she treated me as if she was too good to take my order!! She didn't inform me or the upcharged either. Then when I got my food, the fries were OLD, COLD AND TOUGH!! I couldn't eat them at all! They were not fit for human consumption! They gave me an entire order of fries that should've been thrown out!! I will avoid this place from now on!! It's THE WORST Chick-fil-A I've ever been to!! DO NOT RECOMMEND!! There are many other places to eat in the area and I will go to them, not this dive where the entitled staff serves you old food!!! read more

Chick Fil A service is known to be a high standard, this customer service would have upset me even at a McDonald's. From employees who would not acknowledge customers, to food being left off the order, to "our only bun is frozen but it might be thawed by the time you get home". The manager muttering under her breath "this is the worst customer service" and making no effort to provide any herself was the icing on the already frozen bun. read more

Generally the food is okay, but consistently have had cold, undercooked, and undersalted fries, and nearly every time I visit there's a sauce that's forgotten or the wrong one. read more

Excellent as always! The service was fast even though the lines were very long to get in and out. The spicy chicken sandwich I had as well as my wife's chicken sandwich meal were both delicious. read more

Drive thru: No napkins, didn't offer sauce, forgot the ketchup, fries were cold. Probably the worst CFA I've been to. At least they were efficient read more

I have never experienced a restaurant that gets so many orders wrong so consistently. I would say easily 6 times out of 10, they forget an item (or multiple). This rings true for drive-thru orders (mostly mobile, in my experience) but even more so for deliveries. read more

You can never lose when getting Chick-fil-A. No inside seating! This location has a great flow of two drive-through lanes, a pick-up order where you could eat at the outside patio, or drive off to your home. read more

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This Chik Fik A consistently gets our order wrong. Because it is drive through, we do not realize the error until we are home. This time they forgot to give us 12ct nuggets. They also did not give me a receipt because their printer was broken so I could not get the points. It will be a long time before I go back to this Chik Fil A. read more

If you see this avoid this location! Drive through, ability to get in and out is a mess when it's lunch or dinner. Literally can't leave after you get food. Horrible! And mamagement could care less. And I love CFA read more

If I had to eat from one restaurant for the rest of my days, even as I'm laying in my death bed my dying wish would be for my eldest son to bring me one last Chick-Fil-A deluxe sandwich with large frys and chili-fil-a sauce before I breathe my final breath and leave this earth. They say you will go to a better place and I truly believe that with my heart of hearts, but no place would be better without a strapping youngster handing off a crispy hot bag of Chick-Fil-a following every bit of gratitude with a "my pleasure" and a smile that could tickle my uncle Rico into a joyful chuckle all the way in his prison cell in the northern territory's. Solid sandwich. Highly recommend. read more

Definitely seemed like a normal chick fil an experience but my biggest complaint with all chick fil a is that there's no menu at the drive thru. I feel so rushed with a person immediately speed walking up to my car window and then I always forget something because I can't look at a menu. When I asked the guy taking my order to look at a menu he flipped his iPad around and it was just a bunch of different food item buttons. Definitely not a menu. There was one time I asked for a menu and the guy told me I could look a menu up on my phone while he took the peoples orders behind me in the drive thru. Like definitely not a good drive thru experience. AND they are stingy with the sauces. If I say 4 ketchup I mean 4 ketchup. Every time I come to this location and specify how many sauces I want they always always give me less. It's very frustrating because it is not like that at other chick fil a's. They don't say my pleasure as much as other places either. Like that's your thing you gotta say it man. All in all could be better could be worse. read more

Ordered from this location through DoorDash and didn't receive half of my order. I was reimbursed by DoorDash, however my qualm is with an organization who's sole responsibility is to ensure fulfillment that customers get the order they placed. I spoke with the manger on duty and in essence it was related that this is a franchise location and that adherence to corporate quality assurance policies weren't as stringent. I will be reaching out to the corporate office since having such a small goal to hit is so unachievable that meeting the expectations of customer's order isn't a concern for this location. I WILL NOT order from this location again. read more

This is one of the worst Chick-Fil-A locations I've ever been to. As a CFA One Signature Member, I'm disappointed. Came here to grab some quick lunch for my parents, my boyfriend, and myself and they left out my 8 count nugget. It being my birthday adds salt to the wound. I would go back and get them, but this location is extremely inconvenient to enter and exit. read more

Food was fresh, service was friendly and patio was clean. I wish they had lobby- a lobby is part of what makes Chick Fil a who they are as the lobby experience is part of what they are known for. For a quick snack though it served the purpose and the staff and food were on point. read more

Christian at the drive thru was amazing he had a very positive attitude. Food very fresh and made moderately fast.

They don't give enough sauce and there was a rats nut in my chicken sandwich The employee didn't even say my pleasure. read more

This has got to be the least efficient CFA in town.. and it's not the employees fault! It's an awful set up with no indoor seating, no curbside pickup, and very few parking spots. I've also heard the management here contributes to poor efficiency. The staff is always very kind and I can tell they're trying their best with a bad deal. I ordered in the app a few days ago around 7:15am and it took 20 minutes just to go through the drive through even though I ordered ahead. The food is still good but this really isn't fast food given how long you have to wait. Your best bet is trying to park and order at the window but this is also dicey. As a CFA silver status member, I come here ALL the time. Sadly after moving right behind this location, I'm already going far less because it takes so long. read more

It's fast food, it's reliable and the best option around for a quick easy and painless meal.

The lines were moving fairly quickly. The issue starts when the young lady who took my order called me a sir, and than laughed after correcting herself ( I don't see what was funny and I was very respectful). This is the FIRST Chick-Fil-A that I have been to and they forgot to put the straws in the bag, as well as forgot the Polynesian sauce. Other than these issues the food was exceptional. read more

Nightmare. Half hour wait for a breakfast biscuit that was cold. Parking lot absolute nightmare. Close the parking lot down and make this a drive thru only if you can't handle this. read more

Writing this from the drive through after sitting in line in my car for 30 minutes and I haven't even ordered yet. This layout is atrocious - you're literally stuck here for as long as it takes. read more

Team member forgot to put my order in so I had to wait for 10 minutes to get my order. Also ALWAYS check your bags. 3rd time this chick fil a has forgotten to put my fries in the bag. read more

Chick-fil-A - Fast Food Near Me - Nashville, Tennessee

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I really don't understand the ratings on this Chick-fil-A location... These employees are so nice and so efficient that I can give them nothing other than a 5 star. The food is always hot, fresh and the APP makes ordering sooooo easy that I can literally enter the order as I'm leaving the office, and it will be ready by the time I drive up in about five or six minutes. Thanks guys for working through this pandemic, and thanks for being so efficient and effective in what you do every day ;))) read more

I sat in the drive through for approximately 45 minutes for a chicken biscuit. This is the worst chick-fil-a experience ever. Employees are disgruntled and angry and the service is unbelievably slow. Hopefully CFA corporate sees this and makes some corrections. read more

What I do not appreciate need is: 1. A truly cold interaction with the lady at the pickup window 2. Being passive aggressively told how to turn out of the parking lot by the lot lady, and when I told her I am trying to turn and it's not possible, I get a voice-raised and even more passive aggressive "Let me get you out!" - literally the most annoying interaction I've had in fast food with an individual while I have enough I'm trying to focus on like chaotic oncoming traffic. I realize on the surface this does not sound so bad...you had to be there tbh. Of course there's nowhere to report this in the CFA app even with the absurd amount of money I spend here (only to be treated like crap). That just made me more determined to report crap like this if they want to hide it. This particular location has MAJOR, recurring courtesy problems. read more

This had to be the absolute slowest Chick-Fil-A on the entire planet! The food was exactly what I ordered and the service was "polite" it was just slow. read more

Update: I got an apology from this location and they offered to help make it right on my next order. I stopped by tonight, and it was crowded as usual. I placed my order. Everyone was friendly. The wait takes a little while but once you're at the window your meal is always ready. Tonight my order was perfect. I hope my last trip I just came on an off day. I LOVE chick fil a and was so excited for this location to open up. Most of my visited to this location have been fine, but my last visit and lack of follow up were disappointing. I entered the drive thru lane around 11:10ish am and an employee was in the lane yelling at other employees about the kale salad (something like superfood is out kale crunch is in). It continued on beyond just and update, and was interfering with ordering. I ordered a grilled chicken sandwich meal with soup. Was told they have no soup, so I asked for fries instead. Towards the end I was not asked about my drink choice and inquired and she said she didn't put one in my order, but could add it. I got my meal, with no drink so I had to pay cash at the window to get a lemonade. I looked at my receipt and it was close to $14 before the drink! I was charged for TWO sandwiches even though I ordered one, and only one of those was the way I ordered it. I was charged for a side of fries and not a meal. Then I was charged for my drink in cash as mentioned, so not part of the $. I called the location to tell them incase their system was double ringing up, but my call was not answered or returned (it's been 48 hours). I understand the shouting about the kale may have thrown off the flow and a simple accident happened, but an apology would have been nice. read more

Went to the drive thru. Ordered a large fries. Opened the bag and this is what they gave me. No, I have not eaten any fries yet. It's less than 50% filled. I'm so disappointed in the quality management of this place. read more

Chick-fil-A - Fast Food Near Me - Nashville, Tennessee

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This is a brand new CFA and I haven't had an issue. One thing I realized though is if you do a mobile order, don't go through the drive thru. It probably took an extra 20 minutes so just park and grab it at the window. The staff have been courteous and my friend and I enjoyed the patio during the summer. I really like having a CFA on my side of town! read more