Wow! The new chicken Sandwhich is amazing!!!! Hearty, tasty, great bun! Both spicy and regular were amazing. It wasn't like a spicy sauce it was the breading. One of the best chicken sandwiches out there! Crispy bacon too and the jalepenos were like lightly pickled so they snapped like fresh ones! read more

Chick-fil-A - New, Regular crispy chicken ranch deluxe! - Fast Food Near Me - Ocoee, Florida

I've never had a bad visit to this location. Is it constantly busy in the drive through? Yes. Do they do they best to accommodate as quickly as possible? Also yes. I have received quick service and a friendly face everytime I have been here. I have placed catering orders and they were readily available upon my arrival with assistance to my car. The inside of the restaurant is clean and the staff is very clearly working. Their food is also hot and fresh. Not to mention their coca cola is crisp and delicious..EVERY TIME. Highly recommend. read more

I am not a huge fast food person, but every now and then on my way to work I will stop by this Chick-fil-A for breakfast. I tend to go for a breakfast burrito or a breakfast chicken biscuit. The breakfast burrito goes well with the salsa. This location is very organized with their two lines and their pick-up spaces for orders taken ahead. The line can look intimating at times but it moves pretty quickly. The staff is always friendly as well. read more

I made my last trip to this store location today. I've been going to this location for years, but something has changed here. Orders are completely and intentionally wrong. Last time, The kid read my order back to me as I ordered it, but entered it intentionally wrong. Today service was given with attitude and smirks - with my daughter and mother no less. I'll spend my money at a different location because this one has gone to hell. Three times and you're out. read more

I wish I could add a negative score. This is quite possibly the worst service I've ever experienced at what is probably one of my family's favorite businesses to patronize. None of the employees appear to want to be here, which I've never seen at a chic fil a, the marketing lady is doing her very best to smile and remain professional in this jungle of a fast food environment. I expect this from other fast food places....not chic fil a. They've always maintained a professional and uplifting atmosphere. These employees here are walking around using racial slurs and laughing as they high five one another. They are arguing in front of customers and no one seems to be concerned about all of the customers in the lobby that have been waiting on food for at least 20-25 mins. I think Chic Fil A needs to understand the demographics of the areas they choose to place their restaurants. Unfortunately, I will not be coming back here. What a nightmare! read more

Macaroni was disappointing, not like it use to be ... couldn't even enjoy it. It was better in the trash . .Fries, stale and unfresh and nasty ! This is about the 3rd time . read more

Todays lunch was ok I guess but these prices for a chicken sandwich meal at $11 is getting nuts read more

Chick-fil-A - ows a view of a busy intersection - Fast Food Near Me - Ocoee, Florida

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Place was dirty. Stuff all over the floor not swept up. Food and trays left on tables where people didnt throw remains away. Ordering counter had drink stains all over but not wiped up. Bathrooms has liquid on the floors. At leat 6 staff hanging out by the drive up window laughing and cutting up. Very poor management at the least. This is the dirtiest Chic-FIL-A I have ever been in read more

Yeah 3 at best for food... however the staff is a 5 star for sure.. the 3 piece chicken was a 2 the fries were a soggy 0 and the nuggets were a 4. We were really disappointed! read more

Nothing feels better than being at home, especially when you live nearby a Chick-fil-A. I grew up with this branch since I was in middle school. Back then, I did not know what "going out" or "eating out" was like since I am more of a "eating at home" kind of person. I first visited Chick-fil-A with a group of friends from school. And let me tell you...I fell in love with after that first bite into their grilled chicken sandwich (with extra pickles!)..and that is still my to go sandwich (&& I rarely like to eat sandwiches or burgers)! Throughout the years, I feel like the quality and services of Chik-fil-A at the Ocoee branch (also including the ones located at Winter Garden, Waterford, and Kirkman) have improved so much. I used to hate going here, especially around lunch hours since it is always packed with people but with their most recent renovation, I do not find it to be a hassle anymore. The environment is clean. The staffs are friendly and very professional. The pace is quick. The foods is fresh, warm/hot and delicious. The soft serve is to die for especially during Florida's intense heatwave. I don't know about you but I surely do not have anything to complain about. Out of all their items on the menu, I always enjoy their grilled chicken sandwich and Cobb salad. Those two item, are by far, my favorites at Chik-fil-A! And lets not forget about their classic waffles fries and nuggets. With some Polynesian+ketchup+hot sauce combo, I am a forever happy...until I am hungry again anyway haha. Moreover, there was one particular moment that I will never forget. During that time, I was into the "salad crave" phase and I particularly like their Cobb salad description...I was hesitant to try it out at first since I did not like the cheese toppings. I asked one cashier if it is possible to get it without cheese and she answered "no" with a tone of feeling annoyed by my request. Personally, I do not mind and was mentally prepared to spend my time picking out all the cheese strands but the way she replied to my question kind of threw me off. But I was whatever about it. Though that may be, luckily, another cashier came to my rescue and said "I will take care of it...it is always possible to have your salad without cheese upon request at anytime." She was my knight in shining amor and I am grateful to encountered such an understanding individual like her. In conclusion, I love Chik-fil-A! I would love it more if they open on Sundays...haha... but I get it and I respect their choice. But oh man... I hate the feeling of spontaneously craving for CFA...to the point I would literally drive there...just to realize that it is SUNDAY! Sigh. But without a doubt CFA is of my favorites fast foods chains out there and I am not usually a fast foods kind of person at all!! read more

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Nice staff and good food. But I really believe the location on Kirkman and Conroy should train everyone. I'm about halfway to both, and I always go to the other one. read more

I've been coming to this chick fila for years and can't believe I have reviewed it. *tisk, tisk* Well here we go, I enjoy their spicy chicken sandwich and chicken nuggets but recently a creamy cheesy Mac and cheese popped up and it's amazing! The food from this chain is always delicious. Every store has the same quality but the customer service is different at each location. This location is not up to par, no one pays attention to any special instructions and always forgets my salad dressings and sometimes meal. I'd like to say more but will leave it to that. read more

Chick-fil-A - Mac and cheese - Fast Food Near Me - Ocoee, Florida

I was looking forward to my monthly chicken biscuit...wow... Probably the smallest chicken I've ever had on a biscuit. read more

Chick-fil-A - Fast Food Near Me - Ocoee, Florida

Usually i need some sweet throughout the day. Today, i came and ordered 2 sweet teas just because I was craving sweet tea especially from Chick Fil A because their sweet teas are so much better than mcdonalds. I didn't want to join the drive thru queue so I ordered mine for curbsides. These h0es got me waiting more than 15 minutes for two sweet teas!!!! Two sweet teas... I understand it was during a rush hour but filling up two sweet teas shouldn't be taking that long. read more

I just don't get the fascination with Chick-fil-A. The food is hugely overpriced!! The service at this location is a joke. The drive thru employees actually handed my credit card to a car in front of me, which drove off and tried to pay their phone bill on it!!!! I went inside and the employees acted stupid, trying to avoid situation!! Par for the area. I visit this location for my kids. I ordered a wrap and it was comical. Overpriced for cold chicken and lettuce. Wawas wraps are cheaper and have more taste and ingredients! I'm done trying to get it. Food portion and quality is NOT with the inflated prices!! For a side of stupidity and attitude from employees!! read more

This store is not able to do curb side pick up. It can't take orders ahead via their app, as well. So must wait the length of the drive through. Be aware, chicken pieces taste the same as the quality that Chick Fil A is known for but the size of those pieces differ in each order as much as 3 oz. Hope they have some changes for better service in the future because there is a great distance to the next Chic Fil A. read more

The efficiency of this place should be adapted everywhere. What's not to love about Chick-fil-A?! This our comfort food. Come and try this place out read more

Literally the worst CFA I've ever been to! First, I mobile ordered a CFA biscuit breakfast meal and they were out of hashbrowns at 9 AM. So they literally just gave me fries, at 9am, without even saying anything until I asked. Next, when I arrived to pick up my mobile order, the employees didn't even know I also had ordered drinks. So they handed me my mobile order, turned immediately away and I had to wait even longer for the to finally notice I was still needing something. So many people were waiting and complaining as well because the employees weren't professional or courteous at all. Next, the ketchup packets provided at the front of the store we're old and full of liquid. Last, the chicken on my chicken biscuit was half the size of my other chicken biscuit I had ordered. Service absolutely disappointed me, and this location needs to get it together. read more

Chick-fil-A - Totally got what I paid for ? - Fast Food Near Me - Ocoee, Florida

Its always a joy to visit Chic Fil A ! The lines are always long when your using the drive thru, but they go really fast ! I dont know how they do it. I always say your better off using the drive thru because inside is just as crowded. The staff takes your order from an ipad. Its such a smart system. Once you pull up, you can ask to view the menu they have on hand. The whole process takes no more than 7 minutes. Marissa took my order and she was so informative, And happy to help! Give that girl a promotion she knows her stuff ! I was being super picky about my sandwich. I was throwing everything at her and she was handing it right back. You go girl ! The parking lot is super tight. You must be a skilled driver to use it lol. I only come for the SAUCE ! The Chic Fil A sauce is amaze-balls. The chicken is on point. They arent open on Sundays. Hell yeah I would recommend! read more

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The service here was terrible. The drive through moved at the pace of a slug. The staff was not friendly and my order was incorrect. This location is clearly not cut from the same cloth as the others. read more

Picked up my free Frosted Coffee today- a scrumptious frozen coffee/ice cream treat they promoted with free gift cards a few weeks back. This location always seems to have someone standing outside taking orders before you get to the Drive-up which makes me wonder if their speaker is broken because today I was the only car in line and usually they would only have people taking orders this way to expedite service during peak hours. The teens who work here are always extra friendly and take extra "pleasure" in serving me. They are almost always extremely neat in appearance and smiling and courteous beyond measure. They get my orders right which is my prime concern. Consistently good food, efficient service and positive attitudes-what I have come to expect from every Chick-fil-A....and this one definitely delivers! read more

Dining here is "my pleasure". I agree with Peter M that the strategy they employ during lunch and dinner rushes is game changing and should be implemented by other restaurants with a drive thru. They stick 2 or 3 employees outside with a tablet so they can take orders faster and help keep things moving along. I also noticed they have a stand with an umbrella as to give them some shade. I like how they show calories for all the items and of course the food is just plain good.....really good. Especially the spicy chicken sandwich......really really good. Also, try the honey roasted BBQ sauce. Put it on your sandwich, on your fries....not going to lie, I've been known to squirt a packet right into my mouth. read more

Chick-fil-A - Spicy chicken sandwich - Fast Food Near Me - Ocoee, Florida

I love Chick-fil-A but must rate 1 star due to this location does not offer MILITARY DISCOUNTS! The location in Altamonte Springs offers Military Discounts. I guess they are own by different people. So.. if the owner to the Ocoee, Fl Location (Colonial Ave) is reading this, please show a little more respect to the people has fought for our Country. 10% is not going to close your food chain. thank you! read more

This Location sucks Watered Down drinks no BBQ sauce or crackers for the soup customer services sucks not on point needs more training

I enjoy going to Chick Fil A but this location is poorly managed. The drive though line is consistently slow as compared to other locations and your order is often times wrong. This has not always been the case with this location so hopefully they get it corrected. read more

This one of my favorite locations but lately maybe the last 5 times the quality of service has dropped as well as the freshness of the food. My biscuit tasted like yesterdays biscuits. Hash brown was very cold. For the money I'm paying I expect my food to be hot and fresh. My breakfast was disappointing.. got to do better Ocoee Chick-fil-A read more

Friendly, accurate and fresh food to put that pesky tape worm back in his happy place. What else is needed? Oh, Loo was in fine condition as was the parking availability. Hey it was only a simple Chick sandwich and waffle fries was all. If they can't get that right, time for new management. Wish they would reintroduce the cold slaw as I liked it on my sandwich! read more

Great service. Had a huge order and they where able to get everything right!!! I would definitely order my catering here again.

The drive thru here is so fast and efficient, the team member I had was Jeremey who was very polite and friendly throughout my drive thru experience. My food was quick, hot and fresh ! read more

Location is clean and food was as ordered and hot. I would say compared to my normal Chick-fil-a the staff was friendly, but not as I would typically expect due to many of the staff standing behind the counter chatting. I am glad to see the team works well,but making sure refills are done and orders taken out are a the primary focus. Will be back as the food is great and the service is fine. read more

This location is clean & friendly with an always smiling staff. They often have people outside to take your order before you get to the Drive Thru window. I have always gotten fresh delicious food here. My favorite is the chicken strips. They are always juicy & delicious. My very favorite beverage is the tart sweet tasting lemonade. Tastes homemade. Prices are reasonable. read more

Quite possibly the SLOWEST WORST location I've ever been to!! Orders wrong half of the time, obviously they have not been trained on the drive thru as all other locations! I'm only in the area for work and glad I'll never come through here again! read more

It's a chick-fil-a! We know what we are supposed to be getting: AMAZING food, the BEST service, and the general feeling of sunshine and everything nice. This location has the food but I patron this location fairly often since I work right down the street and have yet to come across anyone who seems remotely happy to work here. Most employees obviously hate the management or something. read more

Managers are very rude to their employees. That's probably why whenever I go in, the service isn't good because the employees are so stressed! Always understaffed!!! My heart goes out to these young workers. As far as food goes, it takes FOREVER to get it. I understand the drive thru can take a while , but my son and I dined in last Monday, took us 9 minutes to receive our order. It was just two chicken sandwich meals ! It wasn't hot, the breading was falling off the chicken, and just wasn't satisfying. However, this store is very clean. Mrs. Solanges is a joy. I know she works hard to keep the store clean. In general, I'm very disappointed in this Chick-Fil-A. I would imagine it all stems from the bad management. read more

Ordered A 6 piece kids nuggets....got 4 pieces and a bunch of fried batter.... cmon chic filet, you can do better than that! read more

Chick-fil-A - This was my "6 piece " nugget. - Fast Food Near Me - Ocoee, Florida

I love chick fila!! I get the chicken fingers and I love that it's real chicken and not processed! It's not greasy, and there so addicting! Waffle fries are awesome, finally something different in fries for a change. The service is always so fast and so great! Unlike any other fast food place! I don't eat at any of those other places like McDonald's etc there gross and fake! Chick fila is always consistent and delicious! read more

Chick-fil-A - Spicy chicken sandwich! So yummy and full of flavor! Travels great! - Fast Food Near Me - Ocoee, Florida

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One of my favorite restaurants. The service is always amazing and the food is always so fresh and delicious. I always order the number 1 deluxe meal with lemonade! Don't forget to ask for chick fil a sauce! Yum! read more

Cmon chick fila , I love you guys but why would you guys give me this rotten tomato ? No shame .and thinking I wasn't going to catch it...everyone check ur food before eating it. read more

Chick-fil-A - Nasty slices of tomatoes! - Fast Food Near Me - Ocoee, Florida

Id it a zero if I could!!! Zero in food quality , zero in customer service!!! I ordered 8 piece grilled nuggets. What I got was a bowl of shredded up chicken that was extremely greasy and in no way was even close to being chicken nuggets. I tried to eat it anyway and it was so slimy it got lodged in my throat rendering me unable to breath for approximately 1 1/2 minutes. I was gasping for breath while workers sat their and stared at me, I was very appalled not only of the junk I was given, (in no way what I ordered )and the way I was treated by the employees! I contacted Chick fil A . I felt it was important given the nature of my experience . I was told I would hear within one to two business days. Even confirming they had the right information. It's been 6 business days and I have yet to hear back from anyone at Chick Fil A , as I was told I would. Giving people the wrong order like this should be of importance , especially because of the chocking hazard that happened. But Chick Fil A does not care. My advice to anyone ordering grilled nuggets they make sure that is what they give you and not try to pass off a bowl of greasy shredded chicken. They truly don't deserve my business. read more

I don't know what's happened to this location. It used to be excellent, but the food quality has gone way down. The waffle fries I got in my order today were inedible - cold and tasted like those things had been cooked three days ago read more