Terrible service at this Sonic. No one came to the drive in pull up. Sat there for 15 minutes. Sat in the drive thru another 20 minutes. GET new Employees. Terrible. I want a refund!!!! read more

I ordered online last night. My fries were cold and hard. The large fries had the same amount as the medium fries. No bacon on my bacon smash burger. $32 with a tip, what a waste of my money. read more

waited 30 minutes for a single drink... then when i finally went inside i got brushed off and waited more . completely ridiculous and for the place to not even be busy? wow i'm so disappointed. placed the order at 4:21 - the pick up time was 4:26.. didn't get my drink till 5 on the dot. read more

Sonic Drive-In - Soft Drinks - Burgers Near Me - Peoria, Illinois

Better service, ordered 2 $1.99 double cheeseburgers, 2 $1.99 small tots, 2 $1.99 shakes & my bill was $26.00 when I got to the window I asked why & was told they no longer had the $1.99 menu items I ordered the burgers were now $2.99 as well as the tots, the shakes were 1/2 price at $5.49 for 2 my bill still over $20.00 after arriving home only received 2 cheeseburgers, 1 tots, & 2 shakes still paid $21.18 no receipt so I could call to rectify the situation so I turned to Yelp hoping anyone ordering from there check their bags, check the prices, as they are a little deceiving. I even went on-line to show them their ad that states $1.99 menu is permanent, to which I attached to this review. I won't be back!!!! read more

Sonic Drive-In - Ad for Sonic $1.99 permanent menu - Burgers Near Me - Peoria, Illinois

Waited in drive through line and then told. It will be a 10 min wait the cook is on break. We have drinks if thats all u want

I love sonic the food is way good, but the times here and the wait is insane. They take your order, then you wait 45 minutes for ur food. I understand rushes, i work in the restaurant industry, but service is you're number 1 priority, and it feel here it is not, this sonic is "BOOMING", it could be fantastic, given the right effort and motivation. make peoria good again. read more

STAY FAR AWAY!! we were verbally accosted and bullied by the girl at the drive up window, after waiting for 15 minutes in the drive-through lane and receiving no service at the speakers although we waited there extra long too, went to the window where you pay, and this young girl with a fuzzy ponytail started yelling at us that we can't order there and we said we were going to because that's the only place we could and we've been waiting in line and she screamed at us and slammed shut the window and the kids and I had to sit out there and honk until a nice guy came and got us food. Horrible. We just driven 1000 miles and just wanted to eat. Should've called the cops. Customer Service is dead. read more

A bit slow, but the drink selection is top tier. The carhops don't wear roller skates anymore but Frank was great.

I have tried to be patient and have given it MANY chances but everytime this sonic just gets worse. This is NOT fast food, you order online or even in the stall and it takes forever. I ordered at 11:50 am, it's 12:15 and I have still not gotten my food, about 15 mins ago it said someone was on their way with my food, and they're not. It's not like I have a huge order it's a drink and some fries. It's insane. I've waited up to 25 mins before. Sonic needs to do better! read more

I paid 5.32 for this tiny bit of food. Not even a combo. I usually have a good experience but come on read more

Sonic Drive-In - I paid 5.32 for this - Burgers Near Me - Peoria, Illinois

This job is unprofessional and has no structure and they cook without gloves and touch stuff other then food then go back in the kitchen without wash their hands and just start cooking nobody follows the rule they vape and smoke weed in the back of the store they stop serving food just bc the cook doesn't want to make food they drop stuff on the food and still serve it. y'all can do better read more

Took forever to take are order and we took 19 min for them to respond in the drive thru and went went around and still no they heard us and didn't answer read more

This place is being run into the ground by staff that just couldn't care less about the job. Don't know how much more simple an order one can get than a chocolate malt and a corn dog could be... The malt seemed a foreign concept to whoever took my order, and the corn dog was a soggy mess. On top of everything? 20+ minute wait in the drive through to get said order around noon on a Saturday, exactly the time one would think management would schedule their all star staff to be working! Nope. Also note to the owner: TAKE DOWN all the signage over the drive-up window. I do not like at ALL handing my card to someone who then basically disappeared behind all the advertising on the window and I'm unable to see any amount of staff doing whatever they're doing in there taking 20+ minutes for a drive through order. Very disconcerting. read more

Sonic Drive-In - Pathetic malt... Mostly a dollop of ice cream and a gallon of chocolate sauce. Tasted terrible, and not at all like a malt should. - Burgers Near Me - Peoria, Illinois

Service and people 10/10 Food 0/10 Chicken tenders weren't even the same color as the picture in the drive through window, no meat and super thin Burger was mid. My boyfriend said the Coney Island and the New York style hot dog were good. Shake was pretty melted but taste excellent. (Just my opinion but I will not be returning here again) 3 stars only because of excellent service read more

Food was good. Not great. But i enjoyed it. What i did not enjoy... There was employee smoking in the stall next to my car, which had children it. On the phone using the F word and addressed one of his coworkers across the parking lot using the N word. Another kid had his pants around his ass. And one guy had long hair just hanging out, I have no issue with long hair, but shouldn't it be pulled back when working with food? Another guy smoking by the entrance in the customer eating area. None of this appropriate. read more

If I could give less than 1 star I would. The wait time wasn't long but the food was nasty. Old ingredients, horrible cook on the burgers, and less than enthusiastic staff. Whoever owns this franchise should build from the ground up again. Make sure your ingredients are fresh, staff is pleasant, and food gets checked before it reaches a customer. It's not rocket science, it's just fast food. Oh, and also make sure you give your customers straws. My wife was none to happy to see a drink with no straw. All in all... go eat somewhere else. I know I won't be coming back. read more

Sonic Drive-In - One disgusting burger - Burgers Near Me - Peoria, Illinois

Stopped to get a blackberry tea & cherry slush. Drive thru cleared out. Waited nearly 10 minutes for our 2 drinks no one ever came out or let us know what was going on. Carhop would have gotten a 40% top had they brought our drinks out. Can see why they only get 2 's Why is it the Northern Sonics suck & the Southern Sonics are awesome? Just an observation..... read more

This is the worst fast food experience I've had. We stopped here to grab a quick lunch on our road trip and it was far from quick. We started to get back towards the highway and turned around and went back because I took one bite out of my sandwich and it had a hair in it. The sandwich they brought us next was made incorrectly. I only wanted certain ingredients on my sandwich and after my husband telling them at least 5 times through the speaker they still didn't make it right. They finally got the 3rd sandwich correct. The staff didn't even seem to care that our food was messed up or that there was a hair in my sandwich. They also asked if I wanted fries or tots with my meal. I asked for tots and ended up with fries. That trip to Sonic added about 45 minutes on to our drive. We should've gone somewhere else. read more

Food was good but Speed and service lacking Order slow to come out and server didn't have the ketchup and BBQ sauce I ordered, Same thing happened to a person parked in the spot next to me. read more

Ordered at the car side kiosk. We told the gentleman nothing on the screen was what we ordered. He sad I removed them. He repeated back our order correctly and again we told him it was incorrect on the screen. He again said he got the order and repeated it correctly. The order brought to our car was the incorrect order as shown on the screen. We asked if we should order again and we were told, that's up to you, I didn't take your order. We left. Probably not going back. read more

The workers had an attitude with us and acted like we were inconveniencing them when they forgot part of our order. We called and asked if they could bring out the item and multiple sauces they forgot and they said "...so you only need the tater tots?!" after I had just reminded them that all of the sauces did not come either. Overall rude workers and bad service. read more

First of all the service is horrible! The young gal that brought out my food was extremely rude! I ordered 70$ worth of food and she was slamming it down and got an attitude cause I asked for ketchup! On to the food the burgers were super sloppy the chicken bites were hard! Also there was all kinds of random items in different foods such as my bbq bites had tater tots in the bowl, my tater tots had cheese bites in them and my buffalo chicken bites had tater tots and cheese bites in the bowl. Like they threw everything in a fryer basket at one time! Just very unpleasant experience!!!! Didn't even eat the chicken bites cause of all the random bites of other food you got :( read more

I'm hella PMSing and they didn't add the popping pearls into my peach sprite after I asked twice nor did they respond to me :)

I have been to this establishment many times and each time I have had a very poor experience! I was there on 04/27 and asked the Carhop TARA for a for. She walked off yelling that she just got there and didn't return with the fork! Someone else brought them out! I complained to the shift lead, but he didn't care! The food is never how you order it and it's usually cold! I will never go back there! Ghetto! read more

toooooooooooooo goooooooooodttttt !!! my thirst has never been so fulfilled twas quenching my everlasting tastebuds !!!!!!! read more

Sonic Drive-In - Sonic water - Burgers Near Me - Peoria, Illinois

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This is by far the worst Sonic I have been too. The night staff is a bunch of kids on their phones, paying closer attention to social media rather than customer service. I visited in the drive thru and took nearly 10 minutes to be acknowledged. I gave my order and the only thing she said to me was "come around"...just a terrible showing of customer service, and I'll add it was another 10 minutes waiting for a Sonic Blast and pretzel dog...with only three customers in the lot! Please hire someone to "clean up" because the food is good, but not at that cost. read more

This is absolutely ridiculous. I have waited here for 40 minutes and still have not gotten my food as I sit back and watch everyone else get theirs. I don't recommend this place as the service is awful and the workers are seen running around the place. Not even work the 1 star. Awful. read more

Had dinner there tonight. My daughter ordered a chili cheese dog combo and received chili cheese tots instead of the chili dog. When we let them know they said they would run another one out. 20 minutes later and a 2nd request later and still no chili dog. Meanwhile, I ordered a sausage breakfast wrap and got a bacon breakfast wrap. We ordered 3 unsweetened teas and received all sweet teas. We checked the receipt just to make sure it was rung up correctly..it was. Service quality is very poor. read more

Worse service ever! No apologies or anything. The wait is incredibly long. We once sat there for over 45 min waiting for an order only to see others who came after us getting their orders....so when I pushed the button to find out what was going on, it turned out they never placed our order because they were out of one of the things we ordered! No one said anything as we were placing the order....ridiculous! That was not or first bad experience there. We have not gone back and will not be back. read more

Love this location. Fast service and the food is good. My daughter says the strawberry lemonade is the best she's ever had! Has chopped-up strawberries at the bottom that make all the difference. read more

This location just opened this week to a packed drive-thru and car stalls all weekend long, with a Peoria police officer directing traffic around the super cramped lot. Yesterday it took me 10 minutes just to get a frickin cherry limeade! That said, Sonic's food is good. Not good for you, but tasty. You will fall in love with their tater tots like you're in grade school all over again. And better get there soon, because the food never tastes as good as it does when a brand new store opens and they have 30 more people working there than they feasibly should. Get an extra-long chili-cheese coney with tots and an Ocean Water. Don't ask questions tough guy, just do it. read more

Sonic is basic fast food, but it's a guilty pleasure. This review is for Lauren who took time to make sure we had everything we needed (extra napkins, sauces, and utensils) and even replaced an incorrect slushie order AND let us keep the mistake. I'm visiting from NYC, but I'm so grateful to have supported hard workers like Lauren who display that Midwestern charm with grace and good spirits. Thank you! read more

I just wanted to let you know that the manager at this store,Yolanda, her customer service was horrible tonight. I ordered food at the drive through, they rang the order up incorrectly, I didn't receive a part of the order but I was also not charged for it. So I called to inform the manager and let her know that her team failed to go over the order and now my order was incomplete. I was absolutely so astounded by her reaction to this complaint that I called corporate earlier this evening. Seriously I was so appalled by her reaction to my phone call, because I stated that I was traveling and staying in a hotel so it was frustrating that the order was so incorrect. Her response was argumentative, abrasive, rude, and she even stated that "it was my fault (as the customer) because I didn't check my bag at the window" when I told her no one went through my order with me at all during my drive through experience. She never apologized for the inconvenience and now I'm in a hotel still hungry and pissed off. Kudos to your corporate office though for being available and addressing this woman right away because she does not represent you well or your organization whatsoever. Her attitude was piss poor and I will always advocate that others choose a different store as long as she works there. read more

Didn't even end up eating here but let me explain. We came at 2pm which isn't a busy time. There were only 4 cars ahead of us in the drive through but it took us nearly 20 minutes just to get up to the ordering mic! Then we waited there for the employee to ask us our order...and waited... we didn't even get someone letting us know "hello, one momeny please", there was just nothing. After 5 minutes of sitting there we pulled out and went to the portillos across the street. Same prices for better food and same amount of cars in line, but only 5 minute wait. Never making the mistake of going to this Sonic again. read more

Never waited so long in my life for drinks... Ugh. The other complaint I have, is that the drive through speaker is way way way WAY too quiet. I couldn't hear a word as I was trying to order, but I eventually got what I ordered. Not a repeat, unless I have an overwhelming craving for Diet Cherry Limeade. read more

Quick service on a beautiful day. Enjoyed eating in the car and watching the traffic go by on Sterling. I was there for 1/2 price happy hour, 2 drinks and 2 specialty hotdogs was a cheap meal. The new york dog and the chili dog were amazing for the price! They are good quality hotdogs. read more

Service here has always been terrible. SO SLOW. it feels like there's only two people in the whole building. Drinks are good. The shake we got yesterday took 15 min. and even then all the peanut butter and chocolate were in a heap on the bottom. Waited 20 min. in the drive-thru before. Don't waste your time. read more

my drive-thru experience: although i love tots (except this time, because they are cold & slimy), this isn't the the most intelligent group of people working here... along with a combo meal & tots, i ordered a sundae. first the sundae was handed to me just in its container. i asked for it to be put in a bag. she said, "ok, i'll put it in with your food". (the cold sundae in the bag with my hot food.) i said, "no, i don't want it put in the bag with my food." she said, "uh, ok?" i didn't think that was an unreasonable request. so, i get my sundae sideways in a bag by itself... grrr! read more

We couldn't even enter the drive-thru to order. It was confusing to navigate until we realized it was because the road to the drive-thru line was blocked off by potted plants. We came back an hour later and were able to enter and order since the plants were moved. We ordered one of each style of hot dog, got our bags and hit the road. Only to find that after the ridiculously long wait, they only gave us 3 of the 4 hot dogs. I suppose it's partly my fault for assuming 2 bags of food would have our entire order in there and not actually checking. But still, I shouldn't have to. Would suggest a different place for slushies and fast food. read more

Great little chain! love that this still exists! we frequent for slushes! occasionally for burgers on the go! never have I been disappointed! you can add/take away anything from any of their burgers/dogs. read more