The girl at the window tonight was super sweet. This location needs to slow down though or do some reteaching. Third time I've been here and third time they shorted and missed things that I ordered and paid for. Things really are too expensive these days to pay for it and not get it. Tonight wasn't just one thing(its usually my Mac they forget), tonight was two things. There is a receipt, maybe go down the receipt and check things off. read more

Very friendly. Excellent food. The wait time was minimal...even though it was crowded. Out in record time

I've been to this chik fila before and always had a good service but today was something else. I got my order to get back to work start eating and I find a bug fried in my sandwich. Had to throw away the sandwich and just feel disgusted and will not be going back. read more

Chick-fil-A - Bug in sandwich - Fast Food Near Me - Pittsburg, California

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I had a positive experience at this location, their drive thru was not crazy long like it can be at their other locations. Service was polite and my food came out fresh during the lunch rush. read more

My family and I love Chick-fil-A. So when we moved out here to Pittsburg, we're excited there's Chick-fil-A nearby. However, when I got my parfait berry, I only got one blueberry. And our fries are not all the way to the top. My server is that one Filipino looking with glasses who took our order. So when we tried it again, it was Leo this time, Spanish looking, tall and he got our order right. So if that Filipino works there, we are leaving. read more

Since it's opening in Pitt, this Chic Fil A stays busy and consistent. The drive thru is usually packed, with an average 15 min wait. I've been here couple times, and like most of their locations, their customer service is elite The spicy chicken sandwich combo is my go to. Chic Fil A is top 3 chicken spots fr. The ambiance is nice and busy, with indoor seating abundant. Their fries are great, and you NEED the Chic Fil A sauce, upon request read more

Chick-fil-A - Spicy Chicken Sandwich babbyyy - Fast Food Near Me - Pittsburg, California

I just want to give a shout out to this location. It's super close to my work and I've never had a problem with my food. Their drive thru line is always fast and they have polite staff. read more

Horrible service while using drive thru 12/6/2025 When I pulled up I was listening the workers around 4pm-5pm laugh about customer complaints and frustration about charging for sauces now. It was the lady handing out the order at the window. I saw that very uncomfortable and not professional. Will not be going back to this location no more sorry. read more

Been there twice (drive through) and both times they shorted us on the order. I called the restaurant the second time it happened and they promised a refund. Never got one. Very poor customer service. Will never go there again. read more

While I like Chick-fil-A, I don't understand why they have one bin for both recycled and compost. Every bins at this location was like this! read more

Chick-fil-A - They don't separate the recycle and compost. - Fast Food Near Me - Pittsburg, California

Inconsistent servings. Specifically on to go orders or pick up. We trust the brand, we should also trust that we get what we paid for and not have to check before we leave your establishment. read more

Chick-fil-A - Paid for a Large and received a SM/MED. - Fast Food Near Me - Pittsburg, California

Came to Chick-fil-A for breakfast and ordered a bowl. Noticed there was a huge hair in it before I started eating so I went back immediately to get a new one made. The manager Marisa Flores told me she could not make me another one because breakfast was closed and all she could do for me in that moment was refund me and let me purchase another lunch item.. horrible service & management. read more

Chick-fil-A - Fast Food Near Me - Pittsburg, California

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This is the second time you screwed up on our order . Last week we ordered 6 delux to bring to the hospital for my family. 2 French fries are missing from the bag. Today my husband came back and ordered 2 deluxe and 1 French fries is missing again. This is insane and frustrating. These employees are getting paid well and cannot get the customer order right!!!. This is not acceptable. read more

I came through the drive thru on a Tuesday morning last week, barely any cars, very nice staff, ordered a spicy chicken sandwich combo. I noticed as I'm pulling away, that my fries look a little empty, then realized there was nothing but 4 pieces of fries. What am I suppose to do with that? My stomach is still growling on this Tuesday afternoon. (A week later) are we portioning differently now ? read more

Chick-fil-A - Chick-fil-A Waffle Potato Fries- - Fast Food Near Me - Pittsburg, California

Super disappointed in this location. I've held out on this review cause I thought ok maybe it was a once or twice ordeal but literally this happens every time. Idk what is it, but the fries are never full. If you order a regular, you really get a small. So today I decided let me order a large, hoping it'll actually be full and unfortunately, I was let down yet again. At best, in a large container, I got a less than generous medium. I paid extra for a large and even then, I didn't receive what I paid for. And it's not that I'm expecting a five guys fries kinda thing iykyk but seriously not even exaggerating it looks like it's a policy or something. Half full containers, it's really quite ridiculous. These were the fries today. And the person who purchased doesn't like chick fil a so I know they were given like this. In a world where we're paying more for every single thing you could possibly think of and where people quite literally have endless options of where to eat, please do better. read more

Chick-fil-A - Literally have empty. - Fast Food Near Me - Pittsburg, California

Ordered two meals and asked for extra sauce i said i dont care if i had to pay for it the guy at the drive thru said i didnt have to pay for it i pull up to the window they only gave me two i said can i get more ill pay for it they said they cant give me more and they dont charge for it so what do i do to get any extra sauce? read more

I brought a Cobb salad and at the bottom was hard stems!! The top of the salad was a normal salad the bottom wasn't edible read more

Chick-fil-A - This is what's at the bottom of the Cobb salad!! Please don't buy....." - Fast Food Near Me - Pittsburg, California

U use mobile service and food not ready because the person forgot to recall your order once u arrived! It's just always something here. I kept in mind that these are young teens and adults trying and learning. read more

Lunch on a Monday afternoon at noon and this place has no line inside the dining area. I find out it's because your food takes twice as long. I order a Cobb salad with cider dressing with no cheese. 20 minutes later I get my salad and no dressing. Dressing missing. There's no sense of urgency here at this Chick Fil A. Maybe management needs to step in to improve service but I waited way too long along with a group of others waiting for their food. read more

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Okay, first of all... my son had the best birthday party and as the parents we had the best experience ever. Not crowded, and the customer service was amazing (6 stars). The employees brought everything we ordered for a party of 12 within 10 minutes and nothing was missing. They accommodated us on all levels, and did everything with a smile. It was our pleasure to have his birthday there and I highly recommend this location. Everything came out hot and tasty and it was so wonderful I just had to shout them out and leave the best review possible. The May 4th crew working from 3-5pm deserve special recognition and the manager should definitely look to thank them for doing such a great job. They gave us a little cow toy that says "eat more chicken" which was funny and definitely commemorates the celebration as well as a special round of ice cream! Our son loves chicken-fil-a so much he celebrated his bday one day early just so he could have his party here since they're closed on Sunday's. Honestly, one of the easiest parties I've ever planned. And I've done over 40 parties between all of my kids so I say it with plenty of experience under my belt. THANK YOU!!! read more

Almost $13 for a simple chicken sandwich combo and the only thing good about it was the ketchup packets. The fries were soggy and even after cooking them for a few minutes in my air fryer, they were just awful, and tasted like old potatoes and the sandwich was dry and had no flavor. I was going to buy two sandwiches and so glad I didn't. I try to always order on the mobile app as I hate dealing with a 20 something cashier who hates her job and the girl putting the order together couldn't even read the ticket right and I had to wait for my soda. SMH, it was a simple 3 item order with ketchup. This is only the second time I've gone here and the first time the same thing, the fries were soggy. Oh well, guess I will just try to figure out how to make my own chicken sandwiches at home. I am tired of restaurants raising their prices and having less and less of a standard of serving customers good food. If I wanted food that tasted like leftovers, I would have eaten the leftovers in my refrigerator. I will not be going back to this location. read more

The line all the way across the shopping plaza made me nervous but to my surprise it moves extremely fast. I understand this place is new so I'm not going to beat up the workers but he came to my car 3 times not knowing which order was mine. I wasn't annoyed but def something to work on. Also, I spent $20 and literally had 5 fries in my small fry box. Was not happy about the fries not being full & I ate them all before I even left the shopping plaza... Long story short is I'll be back just after a few months once staff is fully trained. read more

Chick-fil-A - Fast Food Near Me - Pittsburg, California

This Chick-fil-A and Dunkin' Donuts location recently opened up in the Century Plaza Shopping Center and I wanted to check it out -- when I got there around noon the drive-thru line was all the way towards Carl's Jr. There were even people directing traffic because it was that long. I went inside and waited in a pretty lengthy line before it was my time to order. I ordered the original chicken sandwich meal and it was alright (I didn't receive the correct sauce I wanted but it's okay). I just wouldn't justify the wait time for it. I understand staff is new and they're still trying to get into the swing of things so I recommend ordering ahead. Otherwise this is a convenient location for people who don't want to drive out to Walnut Creek or wherever. read more

Chick-fil-A - Outside next to Dunkin' Donuts - Fast Food Near Me - Pittsburg, California

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The staff is always friendly, but it's kind of inconsistent with how they make the items. The other night I got a strawberry milk shake with extra strawberries. There's NO WAY there were extra because it was barely pink and looked as weak as usual and I PAID for extra. It wasn't even pink. Then today I got the frosted coffee with chocolate added as I usually get and it was WAY TOO chocolatey. I had to add my own coffee to it at home to make it edible. And I did not ask for extra. I don't even know if I can finish it. Maybe they need to be retrained on drinks. read more

Super disappointed in my experiences at this location. The last time I came to this location was when it first opened. I ordered the spicy chicken sandwiches for my family, excited for them to finally try my favorite quick spot, only for our chicken to be either old or overcooked. Today I waited in the drive thru only to learn that they are unwilling to sub the grilled chicken for crispy. Guess I'll stick to the Walnut Creek location! read more

What happened to washing your hands after using the restroom .. I happened to be in the area on 1/18/24 around 11:30 . I see that it's pretty empty, so I take advantage of this and try it out . I placed my order, and I get chick strips to go. I had to use the restroom . When I was in there, I saw an employee come out of the stall and shot for the door without out washing his hands . After I wash my hands .I go ask for the manager,I tell him what I had just witnessed and he acted like it was no big deal. really??!! read more

Food was cooked fresh but the people at the drive thru window didn't include the sauces I requested in the bag and I didn't realize until I had left the establishment. read more

Chick-fil-A - Busy drive thru at 9:30pm - Fast Food Near Me - Pittsburg, California

Chick-fil-a? More like THICK-FIL-A! The workers are extremely nice and super funny. The fries were thick and perfectly salted 10/10 buss would eat again!!! Optimus out! read more

I went here like a hr and a half ago I ordered through the app for pickup. While I received everything in my order, both sandwiches were missing something I paid for. I paid for cheese on one and never got it and a brioche wheat bun on the other and got a regular bun.This mix up would be fine if I didn't pay for it but I did. Which they would pay attention to details. read more

I don't even know where to start but first off the workers are super ghetto and unfriendly. The "shift manager" they had on duty was unprofessional and had brown hair looked young it was a Saturday when I went. I asked for a bowl to put my salad and she just said no she couldn't give me one and walked away. Then when I got my food it was wrong. I called customer service to complain as well. The food even tastes different at this location and I have been to many different chick fil A restaurants this is by far the worst. I will never go back! read more

My goto is the Cobb salad with no bacon and no tomato's with balsamic dressing the chicken sandwich is also a must try very crispy while also juicy read more

Chick-fil-A - Cobb salad - Fast Food Near Me - Pittsburg, California

By far THE WORST location maybe in the whole Northern California. Food does not taste the same which may sound weird, items are often undercooked it seems like, & they're the only location who will say they "CANT" do Well done. soggy chicken sandwiches, wet bread. go to any other location but here read more

Poor service! I went today through the drive through for a meal for a family of 4 spent 70$ and when I get home I was shorted a sandwich and nuggets plus my daughters meal didn't get a toy. I returned to the store just to be told I need to bring everything back so they can check the order. I left my kids eating at home while I went back so they can eat their meal warm. Long story short JOSE AMBRIZ the "manager" told me there was nothing to do if I didn't go home take the food from my kids to show him. Why would I bother to go all the way back if I got everything. I even told him to check the cameras and he said he was busy. He didn't offer a refund or even to give me what I was shorted. Never going back! read more

Chick-fil-A - Fast Food Near Me - Pittsburg, California

I was here say #1 and since then, this location has gotten better & better! The food is always soooooo great and the service has gotten better each time. Last time here, I went inside for the 1st time and ate outside with a few friends. Best experience since opening! Our order taker, wish I remembered his name now, was the best. He was super friendly, engaging and a really nice guy. Quick & efficient. Give your mouth a break, and feed it with some good ol Chic filA! read more

Chick-fil-A - ows the outside of a restaurant - Fast Food Near Me - Pittsburg, California

RUDE WORKER in drive through made me mad she think she hella bad or sum but she got mad because i forgot to add something to my mobile order

We eat here once a week. So I was surprised to see a bad rating! I always order 3 meals or more with special request. I get my order correct and the sauces I ask for. Our fries are hot when we get them. Our food is always amazing. The employees are friendly and helpful. I enjoy going here for the service. If you expect it fast, you're at the wrong place. The line is long. Sometimes it seems longer because of the amount of do not block space. If you are by Carl's jr it's about a 20 minute wait. Togos 35. Target 45. I have been during lunch, dinner and multiple days. I think the only complaint I could have...is the merge after ordering. I do think after this last visit they are doing better at actually placing orders in the merge/zipper method so no ones food is waiting. read more

Chick-fil-A - Our annual tradition of getting a tree at apple hill the day after Thanksgiving! We now stop for Chick on the way home. - Fast Food Near Me - Pittsburg, California

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Whoever the blonde girl is please tell her to stop having full on conversations with customer at the drive thru while hella cars are in line. She too busy yappin & messed up my order. Made me waste my time coming back to get it right. If she wanna be yappin to old men in corvettes tell her go be a bottle girl or some. That aint up to chic fil a standards read more

Terrible service- Rude workers who are entirely unhelpful. Would not provide menus at the drive thru window; something that is provided at other locations. Additionally, they refused to provide items that we had ordered. Made no effort to remedy the situation. Furthermore, the order was wrong- missing items. Probably because the young lady did not repeat the order and was distracted by chatting with the other drive thru workers. Disappointed. Chick fil a is known for their service. This is not living up to their standard. read more

we dine in here for lunch,a little crowded but the staff are efficient,we got a table right away ,our orders came so quickly,i like the ambiance of this place,it's clean ,got fresh flowers on the table,kudos to one staff cleaning each chair with sanitizing wipes,food is what i've expected,soup doesn't match the picture on their menu board,but it was tasty,frozen lemonade is the best,im sure to be back on this location. read more

Chick-fil-A - Fast Food Near Me - Pittsburg, California

Service here is absolutely terrible. We ordered our food on the mobile app at 9:55 and drove over from Pleasant Hill as it was on our way to go visit family. It has taken over 30 minutes to get our order. This is unacceptable, I've been to numerous other locations at peak hours and have never had this issue. Stay away from this location at all costs!!!! read more