I order regularly here and while I love this place, they sure do mess up their online orders. I cannot count the amount of times that they give me the wrong items. I asked for a small mac and cheese and gave me a 5 count grilled nuggets instead, mind you, I already had a 5 count. Safe to say I was hugely disappointed. I really hope they learn to do better with their online packaging! read more

I used to love coming here, but this Chick-fil-A location is a mess. I'm here 3-5 times a week, and every time something's missing from my order. When the staff mess up, the manager acts annoyed instead of helping. Today's final straw: grabbed a meal for my son and sodas for my wife and me... only to get home and find the sodas were flat. $8 down the drain, plus the time and gas to fix it. Seriously? I'm slowly transitioning to driving to the Downey location. I'd rather do the extra drive and get it right. I understand mistakes happen, but when there's a pattern, it's clearly an issue at this store. Downey Chick-fil-A gets it right. This isn't a one-off it's a pattern. Management clearly isn't doing their job. Chick-fil-A, audit this store before it ruins the brand's reputation any further. read more

Dissatisfied with this location, received raw chicken in my son's kids meal!! Wouldn't recommend coming to this location as it seems they are in a rush. read more

Chick-fil-A - Dissatisfied with this location, had raw chicken in my son's kids meal. I wouldn't recommend this location as it seems they are in a rush. - Fast Food Near Me - South Gate, California

Food was really made well and quick to serve. Staff was attentive and friendly. Always serving and circling around to help. Went on a Saturday night and was surprised how busy the whole place was including the drive thru read more

Chick-fil-A - Seating and counter - Fast Food Near Me - South Gate, California

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The first time it happened It was okay. But this is the third time they mess up my order by missing a whole meal. First time it happened to my husband. Second time, to our daughter. Now they missed my combo. It's ridiculous. I don't live next door to be coming back for our food. I really have to stop trusting them and start checking every little thing. And u absolutely hate being that customer who complains. Train your employees better. read more

Have a chick on me Yeah, have a chick on me Yeah, have a chick on me Have a Chick-fil-a on me... Not sure why this place has low reviews but the staff is very friendly and helpful. They don't have misters with their fans when it's very hot out due to customers complaining about cars getting wet. I'd like him to stand outside in 100 degree heat and take orders. Wish that would change like other locations for the health and safety of the workers. They also have one of the longest drive thru's I've seen. They had a new insulated cup, nice touch to keep the drinks colder longer. Spicy deluxe chicken sandwich hit the spot after a long day at work. If you need some chicken with great customer service (even without misters on a hot day), check out this location. read more

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I wanted to leave a great review about waiter Manny. He was very kind and professional and a sweet heart with my kids. Definitely a pleasure to be around. Thank you read more

Yikes at all the bad reviews this Chick-fil-A has gotten, but as always, YMMV, and in my case, it definitely did. I was enjoying an acai bowl next door for lunch, but had room left for a chicken sandwich. I had a reward for a free chicken sandwich from Chick-fil-A thanks to LAFC (Los Angeles Football Club)*, so I figured this would be the perfect opportunity to see how bad (or good) this Chick-fil-A really is. You can find this Chick-fil-A on the southeast corner of Garfield and Firestone, but it's kind of like in its own little plaza compared to where I got my acai bowl; I had to wait at a red light while on foot. It's hard to miss if you're driving in either direction on Firestone. You'll see a streetside sign with the Chick-fil-A logo and the message "Closed Sundays" underneath. As soon as you walk in, you're met by two doors. The door to the right leads to the dining area while the door to the left leads to the front counter. I went on an early Friday afternoon, and there were a couple of customers at the register placing their order. They took so long that another team member, Mia, opened another register just to ring me up. I redeemed my reward of the free chicken sandwich, and I also wanted a water cup, all to go. I also asked for the sauce that looked like Chick-fil-A sauce, but comes in sauce packets. She could tell I meant the Honey Roasted BBQ and even gave me a packet from behind the counter. However, she neglected to say, "My pleasure", a customary phrase that should be ingrained in all Chick-fil-A team members whenever they are thanked for anything. In her case, she said, "Of course, have a great day!" after handing me my water cup. That aberration was really the only blemish I saw out of her, and it wouldn't be a blemish at any other eatery not named Chick-fil-A. After receiving my water cup, I had just barely taken a few steps when a different team member called my name. I was even more surprised my order was ready that fast! That team member remembered to say "my pleasure" after I thanked him. As soon as I exited, I noticed a hand sanitizer by the door as well as a trash can with a motion sensor. I almost thought about eating my sandwich inside, but with how crowded the dining area was at the time, I chose to eat in my car. My takeout bag included not one, but two packets of Honey Roasted BBQ sauce, so I got three when I really only asked for one. Another pleasant surprise! I also appreciated the "TAKE GOOD CARE" message on my bump ticket underneath "CARRY OUT". Service was great overall! The sandwich was a little odd, however. The bottom bun was dislodged from the rest of the chicken sandwich that I almost thought they used a smaller bun than usual! Other than that, there wasn't anything extraordinary about that chicken sandwich compared to the ones I've had at other locations. But needless to say, it was a nice free sandwich, especially with the Honey Roasted BBQ sauce! My visits to South Gate are few and far between, so I likely won't be visiting this location again in the near future. However, my experience was definitely not as bad as the other reviews make it out to be, and I'd recommend stopping in if this is the location closest to you. It's also not too far from the 710 freeway, so if you're traveling north towards Pasadena or south towards Long Beach, it'd make for a great pit stop, and you can even do some shopping at Target or El Super on the way back to the freeway. * This is just one of several promos Chick-fil-A SoCal does throughout the year. For this promo, if LAFC wins a home game, open the app after the game, and you'll get a reward for a free chicken sandwich. Be quick though! You only have three days to redeem this reward. read more

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Quick service! I mean my meal was ready when I pulled up to the pick up window quick! When they took my order they gave me suggestions which I love. No one knows the restaurant's food like the workers!!! The cool wrap is really good! If you're looking for something light, fresh and filling, try this! The avo lime ranch is bombbb + their Texas Pete hot sauce and you're set. Must try! read more

Chick-fil-A - Chick-fil-A Cool Wrap with avo lime ranch. YUM! - Fast Food Near Me - South Gate, California

This is our first time at this Chick-fil-A location in South Gate just across the street from Sam's Club. My wife and I love the food of Chick-fil-A very much we know what to order and also learn the menu. The best thing that separate the others is their chicken sandwich one of the best around since the invention of the original chicken sandwich by Chick-fil-A. The staff at Chick-fil-A are very nice and knowledgeable your order at this location this Chick-fil-A is better than the other Chick-fil-A.. read more

Literally had to do like 3 interviews just to get rejected ! Wasted my time for no reason. WHO NEEDS THAT MANY INTERVIEWS ITS A FAST FOOD PLACE! terrible honestly & unprofessional because that was such a pointless thing to do. read more

I waited after several visits to leave a review. I hate that this is the closest chick fil a now that out of convenience, I stop here on my way to wherever I need to be. But it is the slowest serving chick fil a compared to Downey and Norwalk site. I spent 20 min in line from when I ordered until I got to the window. I don't think their delivery is anything out of the ordinary to say it makes up for the time it takes. It's average compared to the other ones in the area. read more

Fresh food and warm. Service was great very helpful. Ambiance was great not to much noise. read more

Chick-fil-A - Grilled spicy chicken sandwich fries with Sunjoy (1/2 Sweet Tea, 1/2 Lemonade) 8oz Chick-fil-A Sauce 8oz Polynesian Sauce - Fast Food Near Me - South Gate, California

Took my order in the drive thru and asked if i wanted any sauce... i said yes, and asked for some Chick-Fil-A sauce and Ranch... I get home (12mins away!), and there's not one thing of sauce in my bag! What's the point of asking if i want sauce if you're not going to give me any???!! That's some BS! Smh... read more

Visited this store through drive thru this morning for breakfast arrived at 10 made a pretty big order verified sandwiches, sides along with drinks when arriving to destination was going to bite MY sandwich and see this spotted in picture ! A Egg Cheese Muffin ??!! Definitely not what I ordered they need to improve on working and verifying food that comes out correct had a similar incident recently at same restaurant . Drove back around 25 mins and they say breakfast is over come back another day if I wanted that sandwich . HORRIBLE EXPERIENCE AND SERVICE read more

Chick-fil-A - Fast Food Near Me - South Gate, California

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Dog water all around. You got me paying 29 bucks for two meals, and the chicken nuggets were the size of a nipple, chicken strips were the size of my damn pinky toe wtf? Feeding me like this place is a god damn plantation in the 1700s. Never coming back ong Chicken strips were 3% chicken looked as crusty as this baby image read more

Chick-fil-A - dry baby, not delicious at all - Fast Food Near Me - South Gate, California

If I could give a 0 stars I would , Service is trash , customer service sucks , came to pick up an order and for some reason every worker passed but not once asked if we needed help nor greeted us in a timely manner to even feel acknowledged, take your money somewhere else , this isn't it . I asked a señora with glasses that who can help us & all she responded was the other worker is off the clock yet she's charging ?& even said she will help us later & then comes back and starts calling order names instead of asking us what we needed help in ?? read more

Ordered large fries and received my fries maybe about half way. ‍ Contacted customer support and weren't helpful. Place is overcrowded and slow service. read more

Chick-fil-A - "Large Fries" half full ‍ - Fast Food Near Me - South Gate, California

DO NOT EAT HERE! Found MAGGOT EGGS in my sandwich, absolutely disgusting and unsanitary. So unless you want to be sick to your stomach, I would not recommend eating here. And no I don't want your funky coupons as compensation. For what? so I can buy more maggot sandwiches? read more

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Power tip: newer-looking establishment. Nice pick up, but the handwashing water was blistering hot! The girl in front was nice enough to take heed read more

Always great service, but today was even better. I had a very complicated order and employee Lupe had it all down! Thank you so much! read more

Chick-fil-A - Random pic in drive thru - Fast Food Near Me - South Gate, California

Absolutely unacceptable. I ordered a Spicy Chicken Deluxe because that's exactly what I wanted--and paid extra for it--only to get home and realize they gave me the wrong order. Now I'm sitting here without the deluxe I clearly asked for, and I'm supposed to waste more of my time going back to fix their mistake? Chick-fil-A needs to be more mindful of people's time and stop messing up orders. It's not that hard. Less chatting, more focus. If I'm paying extra, I expect to get what I ordered. This is common sense. Do better. read more

Chick-fil-A - Fast Food Near Me - South Gate, California

I came from Burbank, on my way to friends in LongBeach. Didn't have time to eat and I was press for time. I Was so hungry and therefore was excited to eat my favorite chick Fil-a sandwich when I saw your store.. But I guess fastfood is no longer fastfood. DoorDash orders and driveway orders were prioritized. Had to leave without getting my order. Very disappointing.. read more

If I would have wanted my order to get messed up I would have just gone to McDonald's. My pleasure this, my pleasure that...just get the orders right read more

11/27 6:40 PM I had the worst customer experience today, which is far below the standard I've come to expect from Chick-fil-A. While waiting at the order pick-up station for my takeout, I was overlooked twice. When I brought this to the attention of another staff member. The staff member Lily's, response was not only dismissive but completely unprofessional--she laughed and stood there without addressing the issue. I am extremely disappointed in how I was treated during my visit. Chick-fil-A is known for excellent customer service, but this experience was anything but that. This kind of treatment is unacceptable and not reflective of the brand's reputation. read more

Great experience due to Manny always helping us while seated with my two year old. You know how that goes....He deserves a raise!

i've been to this location a couple of times n it's always been correct n hot. only once they forgot an item , i went back 10 mins later and management was super kind from the start and gave us all new hot items. since then i've been coming back to this spot . no problems and food n service is good ! read more

I came here at 9:56 and they couldn't take my order for a lunch meal because it wasn't 10 a clock, however they the time I got to the window if was 10:05?! What's the difference in ordering 4/5 mins early?!!!! Don't waste your time coming here, staff is not friendly. Over all nice place and new. read more

Just visited the new Chick-fil-A on 3/14/24 and was very pleased with my experience. Every employee greeted us. I went in during breakfast time and asked if they could accommodate a chicken sandwich, as my son does not prefer the biscuits and they accommodated the request imputing the chicken and bread separately. My order was process quickly and accurately. The restaurant and bathroom were clean and the staff was friendly. read more

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Picked up our order and took it home only to find that it was missing parts of it. Small error that took up an hour to fix.

Absolutely love the fries here! The service is great especially when you dine in. The whole service sort of reminds of an old diner especially with their uniforms. With that being said, I'm happy with the service provided here. Thank you for all the great work. read more

Shitty place!! I don't care I'm going to say what on my mind!! I've been to many many chick-fil-a's and this one is the absolute worst! I went today 03/22/25 at 3 pm and not only did they take long, they did not mark our sodas not even push in! We ordered a Diet Coke, Coke Zero and a regular coke and not a single one marked!!! The little girls at the front passing the food out were laughing and making smart remarks when we asked them which ones which!! My husband for a 4 pc chicken strips and it only came with 3..... I'm so disgusted with their work ethics with their serving and everything overall!!! Do not go to this one!! Drive 6 more min and go to the one in Downey!!! read more

Customer service was amazing. I was helped by Jessica at the drive thru and she was very helpful. She helped me order my meal and I was able to be a big back without judgement. If she was not a manager I would have thought she was by amount of hospitality I received. read more

I challenge you all to order the exact same thing at this Chick-Fil-A and at the one near Downey high! Can you taste the difference? This place sucks ‍ I can deal with the rude attitude, mistakes, but the food is just not there. The quality is low here, idk what it is... cold food, bad attitudes read more

I was looking for something for my kid's school event and was able to order same day catering. Placed the order around 9am and picked it up at 2:30. All of the staff was super nice and helpful. Everyone kept asking me if I had been helped. Edgar was super nice and offered to help me take my order to the car. The two girls that were in charge of the pick-up and online ordering/catering were beyond helpful and went above and beyond. The nuggets looked good and it was a good quantity for the price. Pretty sure I will order again for similar events. Also, the place looked pretty clean. read more

I came here on opening and day and the service was great but my nuggets were a little toasty. I decided to give them another shot today. I was in the drive thru line about 10:21and was told they don't serve lunch until 10:30. I was let out the drive thru line. I parked and waited until 10:30 to get down and order from the lunch menu. Upon my entry I over hear the two workers converse about lunch being all day. I was thrown off to hear that when I was just made to wait to be able to order lunch. I asked if that was true and what I only assume to be a manager explained the situation. He said there are employees from other locations and they do serve all day lunch however for the time being while this location is training and such they will be focusing on breakfast during breakfast hours. I appreciated the clarification I was given. It provided insight and a reminder that this is a new location with new employees and we must give them some grace while they learn the ropes. read more

Love this spot fast and excellent service !! I went for lunch and it was rush hour and they were quick to give food!! Thank you KATE!! We appreciate you and all the employees at this chick fil A read more

Just opened!! Had to check it out. Nice but crowded. Line at the drive thru was lengthy so we went in. Looks like too many employees trying to get around each other. Loud and a bit confusing. Grilled chicken sandwich, spicy deluxe sandwich, spicy chicken sandwich and couple of lemonades were very good. Service was quick and cleaning crew was on point. Alot of new employees bring trained which was expected but overall, nice experience.This establishment should do well. Welcome to the hood, neighbor. read more

This is, sadly, not a positive review. I KNOW, for a Chick Fil A, of all places! Unfortunately they have not met the Chick Fil A expectations that I am so used to experiencing. They have gotten both breakfast and lunch orders incorrect (giving me the right amount of items but one or more items being incorrect). They have given me the incorrect amount of items at least 2x. They are, sadly, not as friendly as other locations. I mean this with no disrespect to the franchise as a whole, but it gives McDonalds vibes with their level of engagement and customer service. With all of that being said, the drive through is an impeccable design and the food tastes like it should. But I will instead be using the Downey Firestone location from now on. read more

They claim not to be able to do well done on fries every other location does it. Please fix this