This is a great Chick-Fil-A location. The service at this location has usually been great. The hubby and I go here once in a while. We are immediately welcomed in with enthusiasm and the staff even checks on us in the dining area. I usually get the waffle fries. I have either chosen the chicken salad or the original chicken sandwich. Hubby almost always gets the spicy chicken sandwich. Consistently good. I'm also a fan of their namesake sauce which is actually sold in grocery stores. Location is on Crenshaw Blvd in the same plaza as Aldi and Kinecta. Parking is shared among them and easy. At a past visit, it was nice that the tables had fresh flowers on them and there are a fair amount of tables. Most fast food places for me are typically just 3 stars but, this Chick-fil-A sets itself above. read more

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Nice and very fast service. The premises and bathroom are very clean. I was surprised that it was pretty empty at noon on Saturday, but it started getting busier when we were leaving, so I guess people just have a late start to lunch on Saturday. The food is delicious but on a salty side. The chicken in the grilled chicken sandwich is very tender. read more

Avoid this location when it is too busy. Last Friday, I did a mobile order and was supposed to pick up at their dedicated parking stalls. When I arrived at the location, there were none available and I noticed several cars waiting for one of the three to free up. I decided to park and try to go inside to pick up my order. The pickup line was absurdly long and slow. Bags for take out were piling up and the workers could only call out so many names while they were also manning the registers and preparing the orders. I waited an additional 20 minutes past the time I was supposed to get my order. Service is probably faster going into the drive thru than doing a mobile order. If they want to keep this business model, they need more than 3 pick up parking spaces. read more

Food was ok, but when they messed up the order and left off an item, staff came to the table to count what we had. I thought that response was rude. I was cool with the mix up, but unhappy with the response by an employee that was wearing a trainer badge. read more

When i stop at this Chick Fil A it's usually for breakfast. The chicken biscuit with a little honey on it is delicious. I also like their hash browns on the side. The are about as round as a quarter with a nice crunch to compliment the soft biscuit. Service is always quick and friendly at both the inside counter and the drive-thru. read more

Chick-fil-A - Which sauce do I want? - Fast Food Near Me - Torrance, California

Food is great as always! The restaurant is clean and typically not too busy if you come inside to eat. I came right at 11:30am and got our food in less than ten minutes. The staff is always friendly and Rebekah was a great help and super sweet! read more

Chick-fil-A - Fast Food Near Me - Torrance, California

Restaurant was filthy inside. Was told repeatedly while eating that the dine in portion was closing soon. Within 5 minutes of closing was asked to leave because they need to start cleaning. What kind of place tells their paying customers to leave in the middle of their meal? read more

Not sure how this place has such a low rating. I come here all the time. Yesterday I ordered the grilled chicken sandwich meal. Excellent as always. The place is clean, the restrooms are clean, the staff is courteous. They don't have tip cups at the counter begging, and pressuring customers for tips for only taking an order. Love this place. read more

Stopped in through the drive thru after placing a mobile order 5 minutes before getting there for spicy chicken biscuit. When I arrived I let them know at the speaker I had a mobile order and the order taker told me to pull ahead where there was only one car in front of me. At the window I waited about 5 more minutes which I find is a bit excessive in the morning for 1 item I would expect to be ready quickly. The size of the filet was a little small after the wait, however it was very hot and fresh. read more

Chick-fil-A - Spicy Chicken Biscuit - Fast Food Near Me - Torrance, California

I think his name was Josh. He was very patient, helpful and efficient. I had to order a few things including a family meal, sandwiches and child meals and each child wanted something different. My order was correct and very shareable for all of them. Little boxes, bags and extra cups. I appreciated his patience bc fast food places start to get short with you when the order is confusing. Chick fil a. He's a keeper! Thank you read more

Ordered at the drive thru and came across two of the nicest workers ever! Azari and Conner (I belive is how you spell their names) had great hospitality and were so efficient in helping me with my order. As someone who just commuted from LA after a long day of work, I sincerely appreciated their kindness and friendliness. Food came out quickly and nothing from my order was missing. Overall 10/10 experience read more

Chick-fil-A - Fast Food Near Me - Torrance, California

This location is my favorite when in Torrance since it's near my job. Easy to get in and out. Using the app definitely helps too. The service is great. Food is always good. Can't beat a good chicken sandwich or nuggets with all the sauce choices! read more

Chick-fil-A - Fast Food Near Me - Torrance, California

I just placed a catering order and their team was absolutely wonderful!!! Tom, Kimberly, Leslie and Ashley all worked together to help us out. We'll definitely order again after the amazing experience we had. I wish I could give them more starts. read more

The Service: Many staffs behind the counter. Very efficient service. Order was prepared quickly. The Food: Love the grilled chicken sandwich, very tender & juicy. Fresh tomato & lettuce. Their honey BBQ sauce totally compliments the sandwich. For dessert, we always go with their creamy ice-cream. The Parking: Private lot The store is always kept clean & well organized. read more

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The good: I ordered catering from here for my kid's birthday. It was easy to order online and it was much more affordable than ordering catering elsewhere. We got chicken sandwiches, and cool wraps, chicken nuggets. They also had delivery options. They have a drive-thru. The bad: The chicken nuggets were salty and dry. It was hard to chew some of them. There's a $250 minimum for catering orders. My order was to be delivered at 10:45 but around 9 I got a call and voicemail saying my order would be canceled if I didn't call back by 9:15 because my card didn't go thru. I wish they'd charge the card earlier to ensure it went thru. Prior to 9:15 I called over 5 times and got the voicemail box or the voice tree. My husband ended up having to rush over to pay since they didn't pick up their phone even though they told us to call them back. The interesting: You can get nuggets cold or hot. If cold then you can heat them up at home. read more

Was starving and had a little bit of time to stop and have an in restaurant meal...decided to stop at this location of Chick-Fil-A. Awesome location, clean, courteousness fast service. Of course the food is what I expect that was delicious! read more

I visited for the first time this week and had a great experience. I ordered a chicken sandwich and waffle fries, and the cashier was professional and polite. The atmosphere felt welcoming, and I'd definitely recommend it, especially since it's close to campus. read more

Got food to go. I am biased when it comes to Chick-fil-A as it was my first job in high school. Obviously not this location however, it's always nice to go somewhere where it's someone's pleasure to serve me.. I enjoyed some grilled chicken nuggets, fries and my favorite comfort food, macaroni and cheese. Zero complaints I will be back. read more

Chick-fil-A - Grilled nuggets, fries and a coke - Fast Food Near Me - Torrance, California

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Five stars for the tasty and fresh food here plus 5 stars for the friendly professional service at this location. I'm a huge fan of this company because they seem to be so strong operationally and they're doing some thing right to have consistently friendly servers at most any location. For This location specifically - I have never experienced a less than friendly server. A couple of times we've had to wait a few extra minutes for food to be ready when going in the drive-through and both times, they provided some type of free gift card or a free cookie as a thank you for waiting. This is going so far above and beyond any other fast food chain because we're literally not waiting more than a couple of minutes. The kids meals are awesome for kids and the little gift they put in the kids' meal is usually more educationally oriented than the toys in a kids meal at other fast food chains. The drive through can be congested at times. This is hit and miss. I recommend the family size 30-piece chicken nuggets and their chocolate chip cookie. read more

Chick-fil-A - 30-piece chicken nuggets (great option for a family size) - Fast Food Near Me - Torrance, California

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Hot and very tasty! Fries extra hot! Service was very good and friendly. Our order was taken by Hannah, who was very sweet and personable. Enjoying the Christmas tree and Christmas music. Restaurant very clean. Thank you! read more

This one is sort of in an odd location traffic-wise but they've done a great job making it as efficient as possible. Fairly new, they did have a number of growing pains with some orders of mine messed up or not even being recognized as a location on their app. Since then it's improved tremendously and is now my go to Chick-fil-A due to its proximity to my home. Food has consistently been delivered as expected to Chick-fil-A standards and the staff is friendly and helpful. Still odd to have to traverse the Aldi parking lot to get to the drive through or walk through the drive through line to get to the dine-in area of the restaurant, but these are minor inconveniences to get some Chick-fil-A goodness! read more

Zero stars!! Order placed @12:22pm I arrived @12:35pm nothing was ready i was told its on its way, when i asked again i was told the order didn't go through and they will push it through, after all that i got my my order around 1:05pm almost 45mins after i placed the mobile order, after i called the manager to let her know about my experience she quickly blamed being short staffed, I've worked in the food industry and man i get it but too hang up on me, as im trying to explain my experience, so now here we are Chick-fil-a what happened!?? read more

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Torrance Food Crawl #413 This is the third, and newest, Chick-fil-A location in Torrance. My experience here is typical of that at other CfA locations. The best item I've had here is the Spicy Deluxe Chicken Sandwich. A large piece of chicken with a mildly spicy pepper crust, and a choice of several cheeses with Pepper Jack being the one I selected. I find that some CfA sandwiches are on the dry side, but adding a little bit of mayo sandwich in combination with the cheese made this a perfectly good sandwich (4/5). The regular Chicken Sandwich was very plain and needed a lot of added mayo or other sauce to make it more appealing. (3/5) There are breakfast sandwiches which were all just on the average side, with choices of Chicken/Sausage or Biscuits/Muffins. (2/5) When I was at this location when it opened about a year ago, the people working here were all smiling and, even if they didn't actually feel it, behaved as if they were enjoying their job. On my last time here, I noticed that not a single employee was smiling. Now, I don't think people should be 'forced' to smile at work, but I do think I can make a judgment on how much people enjoy working somewhere based on their facial expressions. Does that affect the food quality? Probably not, but it does influence a customer's experience on a visit here. read more

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Not great for a chic fil a. Location is slow on a heavy night...could be expected but they have that system where they take the order ahead of getting to the speaker box, cool. Could those guys also have menus on them?? I mean I love CFA but I don't have your menu memorized by heart. Employees here not always of that CFA status either. Btw, been in the drive thru line on a Fri night for about 17 min and still have 6 cars in front of me. read more

Came home on a rainy day to missing 1 of 2 kids nuggets. Really inconvenient. This is not the first time they were missing something in the order. read more

Didn't get what you order. Changed to ordering by a speaker. No posting what they will give you. No ambiance!!! read more

Horrible food! If you want trash food come here! Nothing is freshly made. It's beyond sloppy. Drinks almost slipped because lids were off! They gave me a wrap that had frozen veggies in it! I don't not recommend this location to anyone that likes great service and quality food. The orders were completely off. Literally $90 of garbage read more

They're really stingy about the sauces for some stupid reason. It is literally just a packet of sauce can you just let me eat my chicken in peace?? read more

This is for 12/23 for the morning about 8 am. I placed a mobile at 8 am and went to pick it up for curbside at 8:07 am and placed my # into the app. I was waiting all the way to 8:20 am until I had to walk inside to get my order. I asked one of the employees that I placed a mobile order for curbside and that I was waiting for quite a bit now. When I walked in my order was sitting on the curbside counter with no one to bring it out to me. I did let her know that I was going to be late for waiting longer than normal. She told me that they were short staffed and the other employees where talking in a meeting. She did tell me sorry but the way she told me as she felt irritated she even had to apologize to for making the order take longer and for me being late to work. read more

I would like to acknowledge the staff. The woman who helped me in the drive through was kind and helpful with my order. And Connor, at the drive up, was particularly enthusiastic, kind, and gave a warm smile with his cheerfulness. read more

I went in to try the new promotion "Grilled Maple Pepper Bacon" sandwich! Honestly, the grilled chicken was so small, I felt like I was just eating bun! No joke, their chicken portion has been gradually resized to approximately half! Not going there as much as I use too... read more

Chick-fil-A - Grilled chicken barely fits the bun! - Fast Food Near Me - Torrance, California

One of the best Chick-fil-A in the area. Food is always on point, they are very fast (at least when I go) also compared to the other locations. I've had bad experiences at other locations but not at this one (yet) hopefully it's always this good lol read more

The food is expensive but good. However, do yourself a favor and avoid this location if at all possible. They never get it right. Today I placed a big order and asked for extra Chick-Fil-A sauce which is the only sauce my family wants. I get to the window and they tell me they need me to pull forward but they tell me not to leave the drive-thru line. So I do. Then the lady behind me gets her food and lays on her horn because I am blocking the drive-thru and she cannot leave. So I go and park in the parking lot like they should have asked me to do in the first place. A couple of minutes later they bring me my food. I get home and find that even though I asked for extra sauce, for $100 worth of chicken they gave me one single tiny container of Chick-Fil-A sauce! Epic fail to say the least. Time to give Popeye's a try. read more

I had a terrible experience tonight with the unprofessional manager named Nathan! There was hair fried in my chicken strip and I politely returned it to receive a full refund when the manager only handed me 7$ and stated that I only returned the chicken strips. I had to dig in the trash can to retrieve the fries I threw away because I was disgusted and had lost my appetite, in order to receive my full refund! Then afterwards he had the nerve him and another coworker to laugh and slam the door in my face! I will be calling corporate first thing Monday morning! read more

Had lunch with my husband around 2pm on a Thursday and let me tell you... their service is amazing and genuine. David, I believe his name, kid with long hair and a kind spirit-- took our order and treated us so kindly. The young lady who made our shake for us also was so kind and sweet. Almost cried leaving today. Feels so good to be treated with such kindness and respect. Also, we took our food inside since it was hot outside and the interior is very nice and CLEAN. 10/10 visit. Thank you Chick-Fil-A Torrance and Crenshaw. You guys are amazing! read more

omg went to drive-through ordered my food drove up the way they do every other card when they got there my order wasn't ready. I was told to go park and wait so I waited and waited and waited and waited and waited. I see an employee and ask about my order. They said they will go check doesn't come back with an answer. I see another employee ask again. Tell him it's been 22 minutes. You have me sitting here. I have my grandkids. I cannot get out of the car and go check can you please check for me? They come out with my food and of course it's cold and only get like six of the crisscross fries I think she got mad at me because I kept telling her 18 minutes 22 minutes. I can see them talking amongst their selves in inside after they come from me it's hard enough sitting in the car with hungry kids and a toddler. What was worse as I kept seeing people going to get their food and come out read more

Lao took our window order. He was Calm and ready to service. I was going to order the sun-joy drink, but he did not know what flavors it entailed. I am still giving 5 stars because otherwise he was efficient and friendly. He was able to be right on top of all other inquiries and we appreciate it. Food was fresh and pretty good. Also, window staff was friendly and patient about our sauce selections . I would definitely try this location again. read more

Don't normally write reviews for fast food restaurants since service is usually pretty standard, but I just happened to have a great experience for this location! Walked in and ordered lunch on a busy Tuesday (could see cars lined up in the drive-thru line. Cashier was nice and responded with the classic "My pleasure" after taking our order. We ordered two sandwiches, chicken strips and fries and we were only waiting for 7 minutes. When our order was delivered, the server apologized for making us wait so long! Maybe I've just been conditioned to wait longer nowadays for food but I was taken aback. 7 minutes isn't that bad of a wait especially during lunch rush but we got an apology and they even gave us a free brownie to compensate us for the wait time! The great service and the free brownie really made my day! Really appreciate it :) This will now be my go-to location for Chik-Fil-A! read more

Good and fast service. Went around lunch and it was super busy and hardly any tables available. Good sign (food moves). Restroom was clean. read more

Great food and fast service. When I arrived home I was pleased to see I had all sauces I had asked for and food was freshly made. read more