I love this Chick fil a. They're so fast and everyone here is so friendly. They also always get my order correctly and confirm the order whenever I order. You'd think people would do that normally, especially when you order more than 3 items, but the Framingham location doesn't during a rush. Rushes here are always speedy as well!!! So, don't be intimidated by big lines when you're in this drive thru :) read more

Absolutely Outstanding!! Chicken sandwich and waffle fries were great. The Chicken Soup must be home made. But above all the staff is sooo friendly that you want to hug and thank them. 5 stars are not enough See you soon!! read more

My favorite location in mass for chick fil a! Always get my order correct and when there was an error one time out of 100 they refunded the item that I wasn't given! Additionally the employees are super great and friendly:) read more

No doubt they have the best chicken tenders and sandwiches, compared to all fast food chains, but every time there's a minimum one-hour wait time at the drive through Not worth !! read more

I grabbed a quick chicken sandwhich and was grossed out at the decaying lettuce inside it. Yuck! Tomatoes didn't look so hot also. read more

Chick-fil-A - Rotten lettuce in my sandwhich. - Fast Food Near Me - Woburn, Massachusetts

Can we talk about how Chick-fil-A is the most well-run establishment in America? This isn't fast food, my friends, it's great food, served quickly. I went to this Woburn location about a month ago on a Saturday at noon, and the place was swamped. The employees had the demeanor of someone going to brush their teeth. The massive crowd didn't phase them at all. If there's anything more respectable than their service, it's their chicken. There's no reason for these chicken sandwiches to be this good. Everyone knows how incredible the food is. You don't need me to pontificate on the behalf of Chick-fil-A. But that truly represents how amazing their chicken tastes. I can't help myself but preach to the choir. read more

Always love going here I always get the chicken bites and the waffle fries they are soooo yummy and love the honey mustard it's got that little extra kick in it no one else's has delicious read more

My first visit to Chik-fil-a since the onset of the pandemic, which I was thrilled to be taking following my vaccination, was tainted by unprovoked insults hurled out of the mouth of a headset operator as I reviewed the menu. "I used to be young and skinny, but now I'm old and fat. It's so sad," the presumably teenaged female said. When I expressed concern about her to the window operator, assuming that she was talking about herself, I was told "she's not fat at all, she's beautiful." The disappointment led me to forget to ask for condiments, something I have never needed to do in the past as attendants have always asked me which ones I would like. Thus, the meal-eating experience was similarly poor to the meal-ordering experience. I won't be returning to this franchise. read more

Let me first start off and say that I am a HUGE Chick Fil A fan, and have been for a very long time. As always, the staff was very friendly and accommodating. However, this time the food was not up to the company's normally very high standards. The main reason it wasn't up to standard this time.. food temperature. The food I received was cold. In this case, it was very clear why the food was not at temperature... it was pre-packaged and sitting in the landing zone during non-peak times. It's hard to know how long all the food was there (as there was nuggets, strips, and sandwiches all for orders that were not on screens). But clearly, it was there long enough for the food not to be holding proper temperature. I'm sure the food would have been much better had it been packaged to order and the food kept in the warming units. Again, this is a one-off issue with CFA, as the food quality is usually well above par. read more

Excellent food and service! Cush took my order and brought it to my table when it was ready- very friendly and attentive. You don't get this service at any fast food place. read more

This location is awful. They never get my order correct. We are a family of 6 and every single time they forget one of our orders. This time they forgot two out of six combos. read more

Always good and always fast! Breakfast, lunch and dinner. They move a line in the drive thru extremely fast so don't be intimidated by a bunch of cars. This place is like clock work, keep it up! read more

Best Chick-fil-A around, super friendly and good food great food to sit in traffic to after work

Where do I start. I'm genuinely impressed with the professionalism and employee quality of this store. Mike Rose is THE man. Seriously, I cannot stress how much of a G Mr.Rose is. He is the closest thing to a father I've ever had in my life. Received a free french fry, milkshake, 2 cookies, and a mint. 5/5 easily the best chick fil a I've been to. P.S. food was emaculate read more

Some woman was belligerent and yelling inside about an order she hasn't received with no mask on making a scene in the midst of a pandemic. The workers said nothing to get about her not having a mask on. Also come out with a dairy free milkshake. Godspeed. read more

Chik-fil-A is doing COVID right! Effortless pickup. Even when the drive thru line seems too long to sit in, the rate at which the hardworking employees move at is incredible. read more

I'm from ATL and ive been dying to get my hands on a home good feel southern chicken biscuit from Chick . And the veryy pleasant employees (regardless of the EARLY hours I know they had to be there at) were exceptionally helpful and delightful . One in particular Elise I wish to give respect for being a light early in the morning grind . Not to mention accurate food order read more

This Chick-Fil-A is incredible. I've never seen service like this before. During Covid, their drive-thru line spiraled around the next door hotel parking lot and was probably over 50 cars long. But DANG are they efficient here. Not only do they know how to direct traffic (there are multiple people standing outside directing you), but they have multiple people on tablets going up to cars, taking orders, taking credit card payments, and multiple runners running food and drinks up to your car. What an incredible, well-oiled system. Don't let the line deter you. It moves fast, everyone is so friendly, and you leave happy. I mean, who isn't happy to get Chick-Fil-A?? Amazing job. Gold stars all around. You guys know how to do it right! read more

What can you say, it's Chick-fil-A!! Despite this pandemic, this business still employs quality service, customer care and great food!! Drive-thru is still the best option. Staff are always waiting outside to take your order and payment, and before you even reach the drive-thru window, your food is brought out to you hot and fresh. read more

My guilty pleasure. The Woburn Chick-fil-A has an incredibly efficient drive-through system in place, despite always being packed with what seems to be 25+ customers in line. The staff are friendly, the line moves quickly and the sandwiches and fries are cooked to perfection every time. I shamefully, yet happily drive 25 minutes to this location whenever I can! read more

I've tried this place once before and was hoping that they would have gotten better but I was wrong. The issue I have is with the sweet tea that's the only reason I go there. It's very weak its more of an unsweetened tea then sweeten. The Peabody one was good tea and they should maybe learn from them. read more

The manager, Heather, is AWESOME! I had to pick up 8 different Mobile orders for my coworkers and she was incredibly helpful and quick! She even gave us free cookies! Best customer service I've ever experienced. The owner is great too, he's always there with a smile on his face! Love this place. read more

The food is delicious and I understand that it is fast food, however, twice my kids meal drinks were forgotten about and twice I ordered a sprite and got different drinks both times. I feel as tho there are many bodies at the drive thru expediting orders which is awesome but I hope they utilize one of those bodies to check the orders! Overall it is a great place and the chick filet special sauce is amazingly good!! read more

This fine establishment is doing everything right. From the amazing precautions they have put in due to covid-19 to the fast and speedy wait times for your food, it does not get better than this. This is the perfect place to go and get amazing food and have a great time. I came in and ordered food and it was ready within minutes of me placing my order then me and friends went to sit outside and enjoy our nice meal we had. They had nice holiday music playing which made our time so much more enjoyable. All of the employees were so kind and they have someone dressed up as a fun cow which adds so much more excitement. Overall this is the best place to eat and I will be returning soon. read more

This location is absolutely incredible. From the easy entry into the packed parking lot to the simple and covid-safe layout. A line of cars and customers passed through the drive through faster than you can say moo. The employees showed utmost respect and hospitality, completing each transaction with some kind words and a smile. Minutes after entering, my food was ready and I was fortunate enough to enjoy my meal with some friends on the patio, surrounded by smiling faces enjoying their food and the sweet tunes of holiday music. I even observed an employee passing out online orders dressed as a cow! The chicken and fries were truly fresh, not frozen, and the entire experience was truly blissful. I will most definitely return. read more

wow I have to say I'm pleasantly surprised! I HATE fast food and would have never ever came here if my husband didn't beg me to "stop by". Plus im a pescatarian - but ok fineee, when I saw the kids play structure, I agreed to let our 3 year old play while my husband got his food TO GO. I was greeted by the manager (so pleasant and nice) and went back to play w/our toddler. My husband got his food fast and said "see I was fast, we can go now." But our kid was having fun and the clean, friendly atmosphere made me want to stay. I had the fries and they were really good! Loved the sauces. I went up to get more fries and they insisted brining it to our table- so nice! Every worker was so friendly and caring, sweeping after every customer, really keeping things clean and neat. Even though there wasn't much for me to eat, I really enjoyed our visit! I hope they bring some fish to the menu! Oh and also, kids meal has an amazing usborne kids book that we enjoyed reading, instead of a cheap plastic toy that would just pollute the earth- I was so impressed! Keep up the good work! read more

Brand new Chick Fil A! Efficient operation including a drive through. Employees are friendly, food is amazing, and reasonably priced. The breakfast sandwich is also excellent. Right off route 128 / 95 and close to 93 read more

This is the best run Chick-fil-a and best run fast food establishment I've ever been to. The service is extremely efficient and they've never messed up one of my orders in any way. If anything, my only complaint is that it's too popular, although they do a good job of handling the crowds. read more

AMAZING!!! Excellent, speedy service and the workers couldn't be nicer. It may seem like the line will take a while to get through, but they really keep it moving!!! TOTALLY RECOMMEND THIS PLACE! Grade A fast food, this place is GOLD STANDARD read more

This place is very well staffed and well run. The staff is very friendly, helpful, and pleasant. Very clean too! Play area is a plus for the kids. Love the options for kids meals too. read more

The service is great, the food is fantastic per usual. Right when you pull up they're proactive with taking your order.

Great food, sonic fast service, amazing staff ... the food gets served on your table with great courtesy... all for a great price. Glad this opened up here! read more

Excellent customer service and the food is always hot and delicious. My favorites are the chicken tenders and the chocolate chip cookies. Everyone that works at Chick-fil-A always has a smile on their face. The employees go out of their way to make you happy and this is why there is always a line out their door every day! More restaurants and stores should model their customer service after Chick-fil-A. I recommend Chick-fila-A to everyone. read more

Food is good. I am writing this review in hopes they fix the confusing issues and improve the customer experience. Everyone is super friendly in a 1950s kind of way. That's the good part but they don't seem to have the process down yet. The APP: After you try to pay with the app, the server always asks if you want to "prepay". Not sure what that means. Every other app from every other store just charges the account. And it seems that the cashier doesn't even know what it means. At least that has been my experience. Just a bit annoying. Also, the app never has an accurate account of the amount of money available. It usually has an old number. So it becomes an ordeal if you don't have enough because the cashier has no idea what is going on and the first couple of times, neither did I. Ice Cream: They have a policy that allows you to exchange the toys in a kids meal for an ice cream. My kids always want the ice cream. So if you ask an employee who is cleaning up tables, they will just go get you an ice cream. Super easy. BUT if you ask a cashier, it again becomes an ordeal. They ring you up with a scrip they do not deviate from. They ask if you are carrying it out or having it there... then they ask you name... and finally ring you up. It then takes 5 minutes to get the ice cream as you wait at the end of the counter.... clearly in everyone's way. Once you figure out what to say and who to ask, it becomes easy but if it is your first or second time, prepare to be annoyed. read more

If you're going to go fast food, you might as well go to a place whose customer service is superior to most full service restaurants. Here at the Woburn Chick-fil-a, every employee greets you with a smile and is helpful. No germ loaded touchscreen kiosks here folks. At your seat, staff are on hand for refills or any sauces you might need. The food is great as always. read more

Truly a great place to eat! Service, people, and food are top notch! Thank you Maureen for your hospitality! Go Pats!!!!

1. The restrooms are usually very clean. 2. The staff are all pleasant and professional. 3. The foods great and hits the spot. Well done!

Best people and best food! One of my favorite places to grab a quick lunch, highly recommend the nuggets and fries with an Arnold Palmer to drink! read more

Sandy, an absolutely wonderful woman! So helpful, made it such a positive dining experience.

Whoa, lets hold on a minute. It is fast food. It can't be that amazing. The service is good. I would come here again. I got the chicken nuggets. Not the best chicken I have ever had, but like I said it is fast food so I got what I expected. I know that chicken nuggets are made pretty much from the putrid decay of the chicken, but it was not much better than McDonald's. But atleast a little better than McDonald's. But hey, Chick Fil A is better than 110 Grill! read more