My order # was 265 @ 7:20 PM on 2/28/2021 with Leonardo P. as the employee identified on the ticket. We ordered one order of chicken tenders regular and one order chicken tender spicy. The chicken itself was pretty good but you had to get through the enormous amount of flour crust. The cole slaw was runny. My wife liked the corn-on-the-cob and the mashed potatoes were fine. The gravy was luke warm. All-in-all it was fast food at its typical. Just marginal. Now the wait was ridiculous. We pulled into the drive-thru at 7:00 PM and did not get to the speaker until 7:20 PM and then it took until 7:41 to actually get to the service window and wait for our order. I understand that they are buy in the evening and you cannot predict extremely large orders but c'mon, 45 minutes? I could have gone to a sit down restaurant. The staff was distant and uncommunicative. I will state that one extra tender was placed in both orders and the young man at the window did apologize for the wait (even though he didn't even look at me). Final thought: be prepared to wait for marginal fast food. read more

Umm so my order was wrong... so we drove back and tried to get the correct order. Unfortunately WE SAW THEM PUT THE CHICKEN BACK THAT I PUT IN MY MOUTH AND SPIT OUT ON BACK THE LINE TO SERVE TO NEW CUSTOMERS...UMM SO DONT EAT HERE ! The manager tried to gaslight us saying they make a whole new box for sanitization but we got the old box with the correct chicken so ya not up to code at all ! read more

Bro a hair in my food. Maybe wear hairnets. I definitely won't be back. Disgusting. I told the manager and he's all ok. Yeah okay, y'all have fun with that. read more

I just want to say that we've been going there on Tuesday's and you guys have the bomb Chicken tenders they are huge pieces and they are always fresh even the fries and i love when my chicken and fries are fresh I don't like luke warm food. read more

My pickup order placed thru the app linked from their website was incorrect. When I called Roland the General Manager he said unless I brought all the food back he could not do anything about it. The General Manager needs a course in customer service. read more

Normally I don't order medium rare chicken and cold gravy. Could just me though, would not recommend.

Food is typical for fast food chicken - but price is high, people are slow and not very friendly. But the chicken strips are good and the fried okra as well read more

Expresssssssssssssss..... certainly true! For some reason my family, during long car rides, likes to hit up chicken express for the meal of the trip. I'm not complaining as in general I like Chicken Express. As with all fast food places however there are good locations and sucky locations... fortunately this one is a great location! We went through the drive through and received the nicest order taker I think I have ever had. She was good too... clear, precise, and pleasant. Have you ever had their corn nuggets... fresh and hot... they are creamed corn deep fried to a golden brown... sweet little gold bites of pure "bad for" you deliciousness! When we got to the window the gentleman giving us our order was again extremely polite and speedy. Their chicken is just sooooo juicy when done well... tender and crisp... add a bit of hot sauce and it is fast food chicken Nirvana! Once we collected our 4 person meal, individually ordered with changes and specifics... we checked it... and it was perfectly right! The food was good, our service even better, and we were on our way in no time! read more

Chicken Express - the menu for the chicken express - Chicken Wings Near Me - Taylor, Texas

I would not recommend to anyone, I found a used pimple patch in my food. when I called to tell them about it they simply told me to bring the food back and did not refund me. read more

Chicken Express - Used Pimple patch - Chicken Wings Near Me - Taylor, Texas

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I'm not much of a fan of fast food but had a taste for fish. DH was wanting his 3-PC chicken dinner so I got the 2-PC fish fillet combo. We were informed that the fish is fresh and it'll be a 10-11minute wait. No problem and let me tell you it was WELL worth the wait. The fish was tender, flaky, very lightly cornmeal breaded (thank you and yum) and no trace of oil. SO GOOD. I was scared it'd be over salted but no, I could enjoy the fish and not just be eating batter. And before I leave I have to comment about the most friendly lady at the window. She was so nice and left a wonderful impression on us. I don't know her name but she was working the window at noon on 9/18/20. Please let her know she's appreciated. We live in Taylor and my husband eats Chicken E about 4xamonth. Well, now you have a new regular for the fish. read more

Super fast service for to-go order, friendly workers, yummy spicy tenders. Love our local place!! I recommend going inside to order.

Went in and ordered a combo meal. The combo meal with a drink was supposed to be $9.49 when they check me out it ended up being $11.99. The clerk could not explain to me why it added on the extra $2.50 to my ticket. My ticket says large mix which doesn't mean anything to me. What I ordered was a liver combo meal. $2.50 is not a big deal but at least you should be able to explain why it charged that amount when I all I asked for was the combo meal read more

Chicken Express - the receipt for the chicken express - Chicken Wings Near Me - Taylor, Texas

Their wonderful service and quality chicken and tenders and livers and giblets and fried catfish along with all the mouthwatering sides and apple pies and chocolate chunks cookies and fountain drinks are always very fresh and delicious while having my tastebuds for the Chicken Express delicious food!!! I rated them a five star review for their excellent quality food and their friendly service and with a heartwarming smile and their grateful appreciation towards us!!! Jerry Stefek read more

No idea why this place is only 3 stars, this specific location is like no other. The water used to make the sweet tea is filtered so it just hits different. The people are always really nice, the chicken is moist and gravy is thick. read more

I have been several times in the last year. It seems to get better every visit. The filtered water makes amazing sweet tea. Honestly my favorite sweet tea anywhere in central Texas. The chicken tenders are always moist and the corn nuggets are my favorite. read more

I went into chicken express today with a VERY simple order and the man that took my order was very rude and seemed like he was angry that I needed to order some sides and a drink. He even went to talk to one of the fellow employees after taking my order leaving me to get my own receipt after they were done talking he brought me, my drink and the person in the window got on there phone and the one with the blue hair walked by me without asking if I needed any help or even if I need a refill on my drink i felt completely ignored not only by them but by everybody that was working. I do have to give chicken express a little bit of praise for having a very gender fluid environment. I hope they can fix the negativity. read more

This place is the best chicken express in the world. Chicken express is super good stuff. The store manager is super nice and treats everyone like family . Try the fried fish omg it's underrated as $&@? This place is 10/10 read more

don't know if the food was good or not, it was for my son, but I know I waited 26 minutes for 3 pieces of catfish to be fried, which should have only taken 9 minutes per whomever answered the phone when I called while waiting. landscaping looks horrible. read more

This chicken has no flavor. How does this place stay open? Correction none of the food has flavor.

I brought a two piece and they was super small fried pickles was cold I would never return to this place again golden chicken in Taylor way bigger fresher and worth the price it looked like a kids meal didn't even half ass fill me up to high for kids meal size chicken .. golden chicken is the best Taylor got on chicken fast food read more

I love the chicken tenders and the white gravy to dip them in. The fries also taste really good. We all loved the rolls and my 5 year old couldn't get enough of them. They also serve Diet Dr. Pepper. You have to love fried food to eat here but it is a really good lunch spot if you work in the area. read more

Worst customer service ever. I was shorted an item in the drive thru. I called and spoke to Glen the alleged manager and he was not hekpful at all. Plus the food is cold. I will be contacting corporate. Bad experience all around. read more

If I could give negative stars, I would. I ordered food. Waited 15 minutes for them to cook it. Someone initialed the ticket that they had checked my order for completeness and gave me my food. When I get home I noticed I was missing my fried okra. No big deal. I called the store to complain. They said I could come back and get them. I said no, then my other fried food would be cold and limp. I will get them the next time I come in. Well apparently this is against company policy. So basically I'm just out luck. Seriously? They made the mistake. Horrible customer service. Please share with your friends and family. read more

Awful service sold old fish knowing it refused to replace the entire meal just wanted to replace the fish the next day I was treated awfully I do not recommend read more

Great service and great food. Friendly drive thru staff that was on top of their game!

This is the best chicken place in Taylor. Best tenders, gravy and sides. The service is very good. The staff is trained to be respectful, polite and extremely cheerful. They can be busy but the slight wait is worth any inconvenience. Their tea is very good also. read more

If I could give them 0 stars I would. This establishment is so unprofessional its not even funny. Who is the owner and why are they letting idiots run this restaurant? Please everyone , check your order and check it twice! They try to make money by not giving you your full order. Shame on you!!! read more

This Chicken Express use to be really good, but lately it seems like it has gone down hill as far as wait time is concerned. The food is still really good, but tonight I got into the drive thru line, waited 20 minutes and still hadn't place my order. Needless to say, I left. read more

i asked for a leg and a thigh and no roll. evidently they do not sell by the piece because i was charged $5.40! they should have told me that I would be charged for a dinner! i should have gone over to golden chick instead!! read more

If I could give zero stars I would. Do not go here! Got to the restaurant 20 minutes before closing and made our order. A simple order. They took our money, 40 dollars worth. I should have known there was a problem when we didn't get our drinks. After listening to 2 women curse and yell at each other (F word over and over) and then asking the manager to speak to them,we sat again. We noticed everyone cleaning. Someone mopped around our table. We sat. Then I heard someone in the kitchen say, and I quote, "Why those white people just sitting there? Can't they see we closing?". My husband went to the counter and asked if our order was ready. No one answered him but did speak to each other saying "Don't blame me, I didn't take their order". We actually had to ASK for a manager. Seriously. Then asked for a refund. We waited while the kitchen crew standing in front of us began to laugh with each other about "You stupid ass forgot those white people's food" Yes, this really happened. Do everything you can to not have to eat here. Chances are, you won't get food anyway. read more