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    Chico's

    3.0 (2 reviews)
    Open 11:00 am - 6:00 pm
    Updated 1 week ago

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    5 years ago

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    4 years ago

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    Thanks so much for your review Lyndyn! We appreciate the feedback.

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    Ask the Community - Chico's

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    Gabe's

    Gabe's

    1.5
    (2 reviews)
    0.4 mi

    Fitting rooms all closed indefinitely according to memos on all 4 doors, men and women's. Selection…read moreof clothing and other merchandise is good with decent values.

    I am writing to formally report a concerning experience I had at one of your store locations that I…read morebelieve reflects poor customer service and possible bias. While shopping, I noticed a large tote priced at $25 that contained four smaller mini totes inside. There were multiple displays like this on the aisle, and none of the mini totes had individual price tags. Based on the presentation and labeling, it reasonably appeared to be a set. When I reached the register, the cashier asked if I would like to purchase all of the totes together. I confirmed and asked if they were sold as a set. At that point, I was told the smaller totes were actually $20 each, totaling $80. I explained that another identical large tote with four mini totes was displayed the same way and priced the same, and that the individual items were not tagged. A manager was called over, and she stated that the items were not a set and would need to be purchased individually. Given the confusion caused by the store's display and pricing, I politely asked if a discount could be offered. The manager responded by laughing sarcastically and stating that discounts are only given on damaged merchandise. She then abruptly asked if I wanted the items or not. I chose to purchase only the large tote since it was priced the same as the smaller ones. Afterward, I returned to the aisle to retrieve another large tote for the same reason. What was most upsetting about this experience was not the pricing decision itself, but the dismissive and unprofessional way I was treated. I felt that my concerns were not taken seriously, no apology was offered for the misleading display, and instead I was made to feel as though I was the problem. As a Black man, I could not help but feel that I was viewed as aggressive or as someone trying to "get over," rather than as a customer simply pointing out a legitimate store error. I strongly believe that had I been treated without bias, this situation would have been handled with an apology and a more respectful explanation, rather than sarcasm and dismissal. I hope Gabe's takes this feedback seriously and reviews both the pricing practices and the conduct of the employees involved. I would appreciate knowing how this issue will be addressed to ensure all customers are treated with respect and fairness. Thank you for your time and attention. Sincerely,

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    Gabe's
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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    2.3
    (9 reviews)
    0.2 mi

    Sell me the shoes I wanted. They kept bringing me more…read moreexpensive shoes each time.i want to look at a pair of shoes that cost about $140.00 but they kept bringing out ones that ran 190.00.

    I'm not usually one to complain, but I had a job interview here and it was the most unprofessional…read moreexperience I've ever had. I was called three times by someone named Morgan but she couldn't ever leave a voicemail so it was constant phone tag to even set up a phone interview. Anyway when I showed up to the interview I have a guy's name, but I'm a woman. When I showed up, the interviewer immediately said, "Sorry, you weren't what I expected," and flat-out told me she had been expecting a man. She then went on to say that I probably wouldn't even be considered for the position I applied for, but we could "talk about a different position" instead. On top of that, she made horrible eye contact throughout the entire interview. Honestly, thanks for wasting my time--this could have been cleared up over the phone if I wasn't qualified or wasn't going to be given a fair chance. Offering $15 an hour is already a joke for a college student, but now I'm left wondering: I guess a kinesiology student isn't qualified to work in the shoe department, or maybe she just only hires men.‍ She didn't even walk me out from the back room. Most awkward interview ever. Regardless, I would have liked to be given a fair interview before it was decided I wasn't qualified within in the first 2 seconds of meeting. Thanks Faye this experience really rubbed me wrong and made me feel pretty lousy. I won't be back at this Dick's Again needless to say. Shop at the Edwardsville one.

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    DICK'S Sporting Goods
    DICK'S Sporting Goods
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    Chico's - accessories - Updated July 2026

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