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    Child Support Services

    1.8 (10 reviews)
    Closed Closed

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    State Disability Insurance Office - Small parking lot

    State Disability Insurance Office

    2.2(17 reviews)
    3.9 mi

    I am leaving a review for the State Disability Office... not the phone number. Calling them on the…read morephone is nearly impossible to get anything done so I decided to come in the office to try my luck. Yes the wait was long... I got here 45 minutes before opening, yes I had to wait an hour and a half to get seen, but in my experience, I have to give five stars.. even though the wait was long, the security guards and staff and people behind the window were professional efficient, extremely helpful and very friendly.

    On 05/26/2026, I visited the office in person after being advised by a representative over the…read morephone that completing my application process would be smoother if handled at a local office. After waiting approximately four hours due to the office experiencing internet outages, I was finally able to speak with a representative. During the interaction, the representative wrote down my Social Security number on a loose piece of paper and did not return it to me, which raised concerns regarding the handling of sensitive personal information. Ultimately, I was provided with approximately 15 pages of paperwork to complete on my own, along with the phone number 916-654-1010. The representative stated that office staff are not permitted to assist applicants with completing applications in person. After returning home, I discovered that the phone number provided is an internal number intended for EDD employee use only and is not accessible to the general public. This added further confusion and frustration to an already difficult process. Overall, the experience reflected poor communication, lack of adequate training, and inefficient customer service. What was expected to be a more efficient in-person process ultimately resulted in a complete waste of an entire day. Anyone considering visiting the office in person should be prepared for long wait times and the possibility of leaving with more questions than answers.

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    State Disability Insurance Office - Max capacity

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    State Disability Insurance Office - Outside building

    Outside building

    State Disability Insurance Office - Outside building.

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    Outside building.

    Child Support Services - publicservicesgovt - Updated June 2026

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