I came into I'll make memorial hospital 5 months ago to receive services. They were quick,…read moreefficient, kind, and empathetic. From the receptionist to the PA, everyone made sure my experience here was safe and communicative. God bless all of you for your dedication to service. And please make sure this review doesn't get lost in the shuffle. Best Drew

They fixed me up and accommodated me and my service dog they are a good hospital they fixed me up…read morewhen I had an ear infection and when I needed a nose job I love Albany med they are the best

Nice people, not too awful of a wait, but the PAs there refuse to do anything more complicated than…read moretakeoff a tick. So don't bother to go, if you need care, just go to the ER.

Staff from the front desk to EVERY DOCTOR AND PA AND NP I have encountered here practices with…read moreimmense kindness, compassion, and care for why you are there AND you as a whole individual! I am blown away and eventho this urgent care is further of a ride for me I would much rather go here than any other simply because of the great care given!! Recommend 10/10!

Perfect. People are phenomenally gentle Staff is professional Thank you for their kindnessread more

Heidi at the admitting patient registration was AMAZING. so kind and when I found out my Dr never…read moresent over the script she called and asked them to send it then and there and it was taken care of! I didn't have to leave and come back. thank you Heidi!

See the real review page for this hospital here:…read more https://www.yelp.com/biz/samaritan-hospital-troy There is a story by someone there who was turned away without treatment for sepsis, and another person whose appendix was taken out unnecessarily. I was recently turned away without treatment for suicidal feelings. They gave me nothing but a bill, after holding me there against my will. No doctor, no therapist, no follow up to help me get back on my feet. Just a bill and cruel words. Beware the nurse with the Nickelodeon tattoo.

Care is sooo poor. Daughter was sent there by ambulance and put in a triage room 2 for like two…read morehours and nobody, came in but once and that when she was brought in. Was told she was getting blood work and ct scan. Guess what two hours later nothing. Put her call bell on for 49 minutes, (Yes she timed it) and guess what someone shut it off at the nurses station and yes she turned it back on and still nobody came. by the third hour, rolled around, the nurse let me into see her. Call bell was put on again for another 20 minutes and as u can guess nothing. So my daughter pulled out her IV and had to go yes, you guessed it had to find the nurse to them she leaving and HE said ok!!! Now has to wait to see a specialist soon. Oh before all this happened, I seen to other ladies walk out the Emergency room no the waiting room the ER and stated "its been four hours and nothing." So if you like be Neglected, this is the hospital and emergency room for you!!! Horrible from check in to the ER, never again!!!

Horrifying when the only two hospitals in the area are absolutely terrible and dirty. I witnessed…read morethe most inept "care" of anyone ever. They missed the mark by discharging him only for a day later being rushed into emergency surgery and having to stay two months and then facing at least a year recovery if not longer. I hope he sues the crap out of these stooges for the lack of care and quite frankly malpractice. From ICU right down to the absolute ignorance and incompetence of their floor staff. The entire experience I witnessed was absolutely unacceptable and disturbing. They should be ashamed. Their patient advocacy program is a joke. They lie to you and do nothing to advocate for patients. You think they're on your side but don't fall for it. They're not your friend! It's also filthy. We had to constantly remind them nobody has been by to clean in days. Just gross!

My experience with being admitted through the ER was horrible. There was zero communication and no…read morecare at all.

They did a lab test and it came back abnormal. PCP acted very concerned. So how did he handle it?…read moreHe waited TWO WEEKS to tell me at a follow up appointment. PCP said I could have a referral to a specialist, and he would do so after the following test, if I liked. The symptoms worsened within a short period of time thereafter. I called and his staff said I had to come in for ANOTHER appointment, before he'd give me the promised referral! Had I gotten to the specialist at the peak of my pain, maybe I would not have gone through prolonged suffering. Had he not waited two weeks to tell me of an alarming abnormality in my lab work.

This is theication where my parents vist ther doctor. The place is convenient and located in the…read moreheart of Clifton Park. I lived in a town house development right next to the campus making it convenient. Over the last few years there has been some M and A activity that has resulted in a larger campus. I have gotten my lab tests here and they are efficient and took care of my appointment fairly quickly. The staff heewere friendly.

I was just admitted here after having surgery and couldn't wait to write this review on my nurse…read moreShannon Dolan. After initially having slight issues with the team of attending doctors who didn't bother to even look twice at what was going on and just treated me like another number, nurse Dolan quickly was able to rectify the situation, adjust my medication and completely turned this experience around for me. The level of attentiveness and compassion from her for me being fresh out of a very painful surgery was unmatched. Shannan Dolan is what we need more of at albany medical center. People who care a lot patients. I was able to discharge from the hospital with the appropriate medications that weren't previously even in the system like they were supposed to be, thanks to Nurse Dolan who handled it all quickly and efficiently. I hope this review gets passed on to her and her supervisors at Albany Med because she definitely deserves to be recognized for her outstanding hospitality and care. Thanks again nurse Dolan.

My major complaint is lack of quality communication. The nurses are just sitting in front of the…read morecomputer screens chatting about their home/social lives. Yesterday, I am standing at the nurses station for 3-5 minutes and a nurse finally addresses me asking "Do you want something?" In my head I'm thinking- No, I'm standing here adorning the the counter. No one wants to be bothered. If my husband needed changing, a beverage or info regarding his medical plan it is ignored. I used to recommend Albany Med with high marks, no more!!! Oh, and the attending physician never even tried to connect with me for two days after I left several avenues to communicate information. If anyone assures you that they will contact you with any significant updates- they lie. To be fair, I am specifically commenting on D 420's.

my son went to the ER last night at 11pm with an ear injury. this morning, I drove down at 7:30am…read moreand he was still waiting to be seen. When I inquired at the ER front desk asking if everyone else has been waiting 8.5 hours I was told some have been here for 24 hours. we left and went to Urgent Care.

Went to the ER for severe abdominal pain and was not treated until 6 hours later... no one checked…read moreup on us or offered us food or water, were promised a doctor and never received one. Terrible service and will be seeking a different ER.