I came into I'll make memorial hospital 5 months ago to receive services. They were quick,…read moreefficient, kind, and empathetic. From the receptionist to the PA, everyone made sure my experience here was safe and communicative. God bless all of you for your dedication to service. And please make sure this review doesn't get lost in the shuffle. Best Drew

They fixed me up and accommodated me and my service dog they are a good hospital they fixed me up…read morewhen I had an ear infection and when I needed a nose job I love Albany med they are the best

Nice people, not too awful of a wait, but the PAs there refuse to do anything more complicated than…read moretakeoff a tick. So don't bother to go, if you need care, just go to the ER.

Staff from the front desk to EVERY DOCTOR AND PA AND NP I have encountered here practices with…read moreimmense kindness, compassion, and care for why you are there AND you as a whole individual! I am blown away and eventho this urgent care is further of a ride for me I would much rather go here than any other simply because of the great care given!! Recommend 10/10!

Perfect. People are phenomenally gentle Staff is professional Thank you for their kindnessread more

Heidi at the admitting patient registration was AMAZING. so kind and when I found out my Dr never…read moresent over the script she called and asked them to send it then and there and it was taken care of! I didn't have to leave and come back. thank you Heidi!

Horrifying when the only two hospitals in the area are absolutely terrible and dirty. I witnessed…read morethe most inept "care" of anyone ever. They missed the mark by discharging him only for a day later being rushed into emergency surgery and having to stay two months and then facing at least a year recovery if not longer. I hope he sues the crap out of these stooges for the lack of care and quite frankly malpractice. From ICU right down to the absolute ignorance and incompetence of their floor staff. The entire experience I witnessed was absolutely unacceptable and disturbing. They should be ashamed. Their patient advocacy program is a joke. They lie to you and do nothing to advocate for patients. You think they're on your side but don't fall for it. They're not your friend! It's also filthy. We had to constantly remind them nobody has been by to clean in days. Just gross!

My experience with being admitted through the ER was horrible. There was zero communication and no…read morecare at all.

They did a lab test and it came back abnormal. PCP acted very concerned. So how did he handle it?…read moreHe waited TWO WEEKS to tell me at a follow up appointment. PCP said I could have a referral to a specialist, and he would do so after the following test, if I liked. The symptoms worsened within a short period of time thereafter. I called and his staff said I had to come in for ANOTHER appointment, before he'd give me the promised referral! Had I gotten to the specialist at the peak of my pain, maybe I would not have gone through prolonged suffering. Had he not waited two weeks to tell me of an alarming abnormality in my lab work.

This is theication where my parents vist ther doctor. The place is convenient and located in the…read moreheart of Clifton Park. I lived in a town house development right next to the campus making it convenient. Over the last few years there has been some M and A activity that has resulted in a larger campus. I have gotten my lab tests here and they are efficient and took care of my appointment fairly quickly. The staff heewere friendly.

I was just admitted here after having surgery and couldn't wait to write this review on my nurse…read moreShannon Dolan. After initially having slight issues with the team of attending doctors who didn't bother to even look twice at what was going on and just treated me like another number, nurse Dolan quickly was able to rectify the situation, adjust my medication and completely turned this experience around for me. The level of attentiveness and compassion from her for me being fresh out of a very painful surgery was unmatched. Shannan Dolan is what we need more of at albany medical center. People who care a lot patients. I was able to discharge from the hospital with the appropriate medications that weren't previously even in the system like they were supposed to be, thanks to Nurse Dolan who handled it all quickly and efficiently. I hope this review gets passed on to her and her supervisors at Albany Med because she definitely deserves to be recognized for her outstanding hospitality and care. Thanks again nurse Dolan.

My major complaint is lack of quality communication. The nurses are just sitting in front of the…read morecomputer screens chatting about their home/social lives. Yesterday, I am standing at the nurses station for 3-5 minutes and a nurse finally addresses me asking "Do you want something?" In my head I'm thinking- No, I'm standing here adorning the the counter. No one wants to be bothered. If my husband needed changing, a beverage or info regarding his medical plan it is ignored. I used to recommend Albany Med with high marks, no more!!! Oh, and the attending physician never even tried to connect with me for two days after I left several avenues to communicate information. If anyone assures you that they will contact you with any significant updates- they lie. To be fair, I am specifically commenting on D 420's.

my son went to the ER last night at 11pm with an ear injury. this morning, I drove down at 7:30am…read moreand he was still waiting to be seen. When I inquired at the ER front desk asking if everyone else has been waiting 8.5 hours I was told some have been here for 24 hours. we left and went to Urgent Care.

Went to the ER for severe abdominal pain and was not treated until 6 hours later... no one checked…read moreup on us or offered us food or water, were promised a doctor and never received one. Terrible service and will be seeking a different ER.

i had all of my prenatal care at st. mary's hospital and couldn't rave about them enough. everyone…read morethat works there is so nice and knowledgeable, they make you feel at home and comfortable when you are there. this is the reason that i chose this hospital instead of saratoga hospital, which has only been a nightmare every time i have gone there. for my daughter's birth, my midwife, michelle doyle, was so encouraging and supportive the whole time. it is an experience that i will remember and look back on with a smile on my face. everything went beautifully and the staff was so kind and courteous. if i ever have any more kids (which i probably won't!) i would have them at st. mary's hospital! i HIGHLY recommend their childbirth center!!

ive had 3 different expierences at st.marys childbirth center and ALL of them were nightmares!!!!…read morethe first expierience was intensely disapointing and horrifying. it was the births of my neice she was 5 months premature. from moment one they were unsimpathtic to my sisters situation and would not give any information w/o the doctor present. well the doctor didnt show up until after the baby was born and it was too late. they lied to us and told us they wld still try to help my neice, at least try so we knew tht we did all tht we cld. but they did absolutely nothing we felt helpless. and to this day i still wonder if we had gone to albany memorial wld things have been different cause there we know at least the wld have tried.. . . .my second expierience was wen my 1st son was born. .. the pre birth and birth went smoothly but it was afterwards wen things changed. i had an epidural so as u know you cannot gt out of bed for an hour after birth. they told me if i had to go pee i wldnt fel it anyways so i cld just pee in my bed!!! um isnt this something bed pans r made for but the said they didnt have any? what hospital doesnt have bed pains? they were jus too lazy to find me one! n i did feel the wetness in my bed i had to sit in it for an hour!! n then ay 5 AM they wake me n my fiance up so they cld move me to a different room. which i was expecting but u shld not wake ppl up for tht htey shld have just moved at like 10 instead of 5 am......and my 3rd experience was wen i gave birth to my second son this one just tops it off. i gt there at 12 am and i keep saying okay i want an epidural so start calling he guy whose gna put the needle in my back. . . i was 4cm dialated wen i got there and i knew it wld take a few hrs for him to prep n what not so i knew if they had called them then i wld have been rdy to go by the time he got there. but they kept telling me i needed to wait to be more dialated!?! ummmm hello? u only have to be 5cm b4 they give u the pain medicine. and i kept tellin thm jus call him jus call him but they refused!!! soo 6 AM rolls around n at this point my dialation hadnt been checked sience i first got there! so i kept turning my light on and for a good half hr they ignored it my supporter had to leave my side to gt a nurse and the nurses at the main deskkept saying we'll be in shortly n all i wanted was the epidural i didnt careabout wat they were doin. n the ignoring of the light went on for another hr and 1/2. i was fuming with anger but also in agony frm the pain. n then finally someone comes in and i say oo thank god have u called to set up my epidural yet? and do u know what the answer i got was? "ummmm hold on le me check with the nurse" n i said ur not a nurse? she says no im housekeeping checking if u need blankets.. WTF!!! they ignore my bell n then send in housekeeping! so i figure shes goin to gt a nurse or midwife but nooooope the housekeeper comes back in saying well hes jus finishing up on another patient. n at tht point i knew i wasnt goin to gt an epidural i had noo time left at all. i was there for 8 hrs askin for an epidural nonstop n they completely ignore my wishes. n then to make matters worse the midwife comes in to check me and she tells me wut i was fearin all along i was gonna have to do it naturally. dont get me wrong i have nothing against it i jus dont have high pain tolerance. n my mom was in the right to say ' idont understand my daughter was asking for an epidural for hrs and everyone completely ignored her.' as shes sayin this i feel myself go back into little girl mode saying mommy i cant do it crying intencely and scared out of my mind!! n the midwife PAM not sure f her last name loks at me n says i need to get over myself and grow up!!! now although she may have been tellin the truth. . .as a professional she shld not have been talkin ro a woman in labor or any of her patients for tht matter like that, n it was thier fault i was in this position anyways!!! i was angry to say the least! she was rude the whole birth n wen she was finished all she said was i told u u cld do it, umm no actually all u said to me was gt over myself my mom fiance n sister were cheering me on. and then she stormed out of my room. n this last part is prolly what pissed me off the most.and they didnt give my son a sponge bath until 4 pm n i had hiim at 830 am!!! i will never EVER go back again!!!