This place has been such a benefit to my quality of life! Wonderful office staff, nurses, and…read moredoctors. Dr. Garten is fantastic and I always appreciate her caring attitude, her professionalism, and her competence. I'm so glad I found this practice after trying another neurology practice in Albany, which did not have the right feel to it. Would definitely recommend this place to anyone!

I have been Dr. Cleney's patient for almost 6 years. I have only the highest praise for her…read moreprofessionalism, patience, human touch, support. She has invariable made time to listen and to counsel me on a variety of issues, gave me immediate referrals to specialists when I requested a different GYN or surgeon. She has always returned phone calls quickly, answered all questions to my satisfaction and gave scripts as needed. I feel as if she is a close friend whom I can talk to. Thank you, Dr. Cleney.

always receive excellent care from Joan been seeing her for many years always a pleasureread more

Dr. Mance is a great provider. She has such great experience and really knows her stuff. She cares…read moreabout me as a patient and that is obvious. She takes great care and is really engaging. Thank you Joan for what you do! I am so at ease as your patient.

I had cosmetic surgery paid cash and spent the night due to the length of the procedure. The day…read morenurse as well as night nurse were very delightful.I was discharged the following day at 1230 pm waiting for my husband to pick me up. The day RN was all but cold to me obviously more interested in dealing with mother baby patients.. Even had the nerve to ask me if I needed the plastic surgery or did I just want it.I felt very insulted. She offered no assistance with locating my husband or showing guidance in the process. I even asked her if they took me out in a wheel chair ect... Her response was "you walk in you walk out" I am an RN myself and was horrified with her treatment. I took my belongings and tried finding my way to the lobby, I was very light headed and weak two staff members noticed I was not doing well and questioned me why I wasn't in a wheelchair, I told them what the nurse had said , they righted her wrong and were extremely apologetic.

I love the care Bellevue gives and comfort for patient during delivery but they really need to…read moreprovide better accommodations for family. I have been 4 times and had to beg for uncomfortable recliner chair. My daughter there now for my 5th grandson and they don't even have that uncomfortable recliner for dad.

Very lovely office I came in their with my mother and everyone there was great i loved how they…read moremake you feel warm on a bad day My mother need a lot of things done and between the Dr.s and the ladies at the front desk they got her the help she needed and is getting better I recommend them to everyone

1st time coming to this location. Judy who did my mamagram…read morewas the nicest technician I'd ever met at Image Care. I thanked her for being so kind. A lot of younger technicians could learn from het. I guess you could say she broke the mold! Thank you Judy I hope they appreciate you! Because I wont forget you!

I worked as a PCA with Attentive Care for nearly two years. I genuinely enjoyed working with my…read moreclients and took pride in the care I provided. Unfortunately, the agency's leadership and structure made the experience frustrating and unsustainable. Many of the supervisors were unprofessional and lacked proper communication. For example, Supervisor Maria once suggested that I pay for a Lyft to work and have the fare deducted from my paycheck -- instead of acknowledging that no transportation support was available. That would've meant spending nearly all of my earnings just to get to work. I had already been advocating for full-time hours for months, but my requests were constantly ignored or brushed off. Despite being told at hire that benefits and full-time opportunities were available, that rarely turned out to be true. I was assigned to a client approved for 35 hours of care -- yet I was only given 25 hours while another worker was scheduled for 10. To reach 30 hours, you're expected to pick up additional clients or shifts, but those are rarely available. They claim you can get benefits, but they actively keep most staff below the threshold needed to qualify. Another major issue is lack of transparency. In the beginning, I was told by a supervisor that mileage reimbursement wasn't offered. After over a year of transporting clients and running errands for them, I found out from a different supervisor that mileage reimbursement actually is available -- something I could have been compensated for the entire time. On top of this, I was constantly contacted about completing in-services -- which I always did -- but was treated like I was incompetent or forgetful, even after showing proof of completion. I also called ahead to report that I forgot to clock out one day so my pay wouldn't be delayed, only to be questioned about it a week later, as if I hadn't already explained. They expect workers to operate with complete professionalism, but don't extend the same courtesy back. Growth is nearly impossible here, and you're left feeling undervalued no matter how well you perform. If you're looking for a part-time job and aren't relying on benefits or full-time hours, this might be a fit. But if you're hoping for advancement, consistency, or fair treatment, I would proceed with caution. Even my cousin, who worked over 40 hours a week, never received benefits -- and she had to rush to clock out to avoid unpaid overtime because the agency wouldn't compensate beyond a certain cap. There are some great people here, and I wish them well, but the structure and leadership need serious improvement if they want to retain hardworking, capable caregivers.

I had a great RN, she was sweet and truly cared about our learning. The experience was something I…read morenever had.

Great staff and facility, sorry to hear they are closing…read more -----------------------------------------------------------------------------------------------------------

The check in process was pleasant, and easy. The receptionist was pleasant, despite it being…read morereally early in the morning. The pre-op nurses seem knowledgeable, and were able to answer all of our patient's question sufficiently. The relevant staff came by to introduce themselves, give an overview of the procedure, and answer any questions we may have. The surgeon, and anesthesiologist, and surgical intern were nice, but the nurse anesthetist seemed nervous. While I spoke briefly with the surgeon after our patient's surgery, it seemed strange that he did not come out to explain how the procedure went. Our patient wanted to see how they did after waking up, but none of the medical staff who attended the surgery was available to answer questions. I understand that surgeons have a very busy schedule, but it should be standard practice for someone to check in on the patient, explain how surgery went, and give a brief overview of the procedure. An extra two minutes of their time is all it takes. The bedside manner for the post surgery nurse could have been better. She seemed indifferent after I explain my concern about the patient's questions being unanswered. One redeeming quality is that she seemed more pleasant the next time she came around, to check in. I refrained from judgment upon reading poor reviews online about their bedside manner as I aim to give the benefit of doubt unless proven otherwise. Well, the poor reviews online were not wrong. Perhaps it's just this specific case, perhaps that's the standard practice. But I expected better.