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    Children's Dental Center

    1.9 (9 reviews)
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    Ask the Community - Children's Dental Center

    Dental Care Associates

    Dental Care Associates

    4.2
    (5 reviews)
    5.5 mi

    April did a super job on my cleaning. The best I've ever had done. I'm sure there is not one speck…read moreof plaque left on my teeth. She is so sweet, friendly and professional. Dr. Mike's follow up answered all my concerns and gave me recommendations and options for follow up work in a way I could understand easily.

    To the owners of Dental Care Associates; I have a medical…read morecondition and I have severe episodes and when I do, I am unable to leave my house (I have Severe IBS which I can verify through my Gastroenterologist Dr. Brett Baloun at Samford Center for Digestive Health). I called your office at 4am to cancel my appointment and then again at 8am to verify that the office had received my cancellation. The Office Manager "Courtney" basically berated me for cancelling my appointment so close to the time I had to be in and then reprimanded me and then I was told I would never have morning appointments again because, "she needed time to fill in the appointment slot". I repeatedly asked her if I could call back (I stated 3 times that I was in my bathroom) and she completely ignored me, interrupted me and talked over me. There was no empathy, sympathy or understanding. She spoke to me like I was not a client and I was treated like a 4 year old child on the phone. I finally called back later in the afternoon to speak with her because I want to remind her and Dental Associates: I have been a steady and faithful client for almost 3 years. My family goes there and I have actually told friends and work associates to go there because your doctors are very good. Your #1 problem is your office staff. This is not the first time I have been spoken to or treated this way at your office or on the phone. I have never before cancelled an appointment and my bills are paid and always on time. I am seriously confused at the lack of client care. Stop treating your clients with medical conditions like they are a hindrance to your "appointment" schedule. Have a little heart when a client needs to cancel for a medical reason, it's not like I had a conflicting appointment with my manicurist. (On a side note: if you need to fill in appointment slots so fast, should you be a bit worried about your financial situation?) Today June 3, 2020 I received a letter form your office stating that you need $50.00 for my cancellation. Also, the $50.00 will not be paid and I will be sending the bill to my lawyer and if your business needs the $50.00 so badly, you can meet me in small claims court, because your lawyer might be good but not as good as mine. Effectively, my family and I are withdrawing our business from your office. Reminder: there are numerous dental offices in Sioux Falls that are looking for clients. You have lost 3 clients today and believe me the reviews we will be leaving on websites will not reflect how we have been treated in a positive light.

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    Aspen Dental - Sioux Falls, SD

    Aspen Dental - Sioux Falls, SD

    1.4
    (27 reviews)
    0.5 mi

    It's pretty sad! You pay good money to get good results but instead my dentures will fall out of my…read moremouth unless I use a lot of poly grip top and bottom! Then after they been paid oh a reline causes problems later on! Totally rude to my wife who's had dentures 40 years without using poly grip! She was told oh so that's what you think! Total disrespect! I know others after Aspen went elsewhere to get them to fit correctly! It's a scam! Oh see your gums changed so they won't fit right! It's a big scam! Dont waste your time or money there! Or like me spend more to get teeth you can actually use! Orv Molan

    I had a free consultation regarding some teeth that had ended up causing a bone infection. This was…read moremy 2nd opinion place - and I only went because I called ahead of the consultation to see if they did free consultations/took my insurance. Which the MANAGER was who I spoke with, and she guaranteed me that the visit would be free & that they wouldn't do x-rays since i had literally just been x-rayed at my primary dds. The hygienist not only took repeat x-rays, but I now just got a collections letter for a $65 exam fee I never paid. I brought up the x-rays during the consultation and she immediately comp'd them. But now I get to dispute the exam charge with an attorney's office because they sent it to collections. When I left my consultation appointment, they had told me to my face there was NO CHARGE for the visit. I'd give them 0 stars if I could.

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    Aspen Dental - Sioux Falls, SD
    Aspen Dental - Sioux Falls, SD
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    Children's Dental Center - pediatric_dentists - Updated July 2026

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