Office not adoption friendly - physicians and nursing team wonderful…read more I was shocked with the receptionist asking for "documentation" and "papers" when my daughter (21 months old, adopted, and looks nothing like me) were called to the counter to register. The check-in process was a simple kiosk asking name and whether or not "the patient" had been seen at the clinic previously. Upon asking for clarification of what was being asked, the receptionist cocked her head and stated "well not to be disrespectful, but did you give birth to her?" After recovering from the brash questioning, I was able to ensure my daughter would still be seen by a physician. I later contacted the Patient Affairs office, as both receptionist and nurse indicated that it was Vanderbilt policy to have adoption documentation on file. Patient Affairs however were unfamiliar with this policy. Aside from that shocking encounter, the actual nursing and physician team were wonderful. It's shame you have to go through that type of front office staff to obtain quality care.

My son had a late night accident and is a 2 year old. So he was already cranky and tired but we…read morebrought him here to just make everything was ok, I understand it's a pandemic that only one parent is allowed but at the same time he wanted both me and my wife to comfort him. The lady with the blonde hair (I never got her name) was a total bitch about it and very rude. Yeah I get it it's "her job" but no one else is here. Let this alone I don't think I'll bring my son back to this facility again. A toddler in pain wants both parents but instead of having compassion toward the fact he is a baby still, so again I would hate for an emergency to happen at night to anyone in the hermitage/mt Juliet area. I wish I could give them a negative one for attitude alone

We love CMG!! Dr. Ross has been our doctor since my oldest was born. She will 16 in a few months…read more We have seen other doctors in the practice, usually for a sick visit. All are professional and helpful. The staff is great. The nurses call back within the hour for questions. I am happy to call them my pediatricians.

From the owner: Board certified Pediatricians; Parvin Vafai, M.D., Christina Steger M.D., Kimberly M. Rosdeutscher…read moreM.D., E. Heather Fairbank M.D. Accepting children 0-16 years old. Separate waiting rooms for well and sick children. Our role as your pediatrician is to supervise your child's health through well child checkups and school physicals, and care for his/her medical problems both acute and chronic.

Both my kiddos go to Station Camp Children's Clinic, Dr Kastner is the most amazing pediatric…read moredoctor! He's great with the kids, very caring, and always makes sure to answer your questions. He's never made me feel like a crazy mom, when I bring my kids in for some thing small, that maybe nothing or something. All the nurses are also great! Just a all around great environment!

From the owner: At VIP Midsouth, we desire to provide the best care possible for your child. Our affiliation with…read moreMonroe Carell Jr. Children's Hospital at Vanderbilt makes us the premier choice in your community for all of your child's healthcare needs. We offer a welcoming environment with a caring and knowledgeable staff that will gladly assist you throughout the healthcare process. Since we know that children can get sick at any time of day or night, we offer eight convenient locations, extended hours Monday through Friday, weekend clinic hours and after-hours physician phone service seven days a week to care for your child's emergent or urgent need. Our Offerings: Board-Certified Pediatricians Accepting New Patients from Newborn to College Aged 8 Convenient Locations Triage Phone Nurse Same Day Sick Appointments Extended and Weekend Hours at 3 Locations Sick Visits Acute illness (one week or less) Non-acute illness (greater than one week) Follow up visits Preventive Care Sports Physicals Back to School Physicals Developmental & Behavioral Services Vaccinations & Flu Clinic Prenatal Consultations

Wonderful clinic with amazing staff! Dr. Lavin is truly a gift, she invests in your child and…read morefamily. We feel very taken care of here!

Be aware!!!!!!…read more If I could give zero stars, I would. Our family was patients of Children's Clinic East and Heritage Medical Associates for more than a decade. During that time, we maintained insurance coverage, attended appointments, followed recommendations, paid our balances, and never experienced any significant issues with the practice. We trusted this organization with our children's healthcare and expected that trust to be reciprocated when we needed support the most. Unfortunately, that was not our experience. When our daughter began experiencing developmental delays and autism-related concerns, we found ourselves navigating a system that increasingly lacked the communication, transparency, and support that families facing complex developmental needs require. As parents, we repeatedly sought answers, clarification, referrals, documentation, and guidance. Rather than receiving clear communication, we frequently found ourselves following up on unresolved concerns and attempting to obtain explanations that never fully materialized. One particularly troubling incident involved a call regarding our daughter's care. I remained on hold for approximately 30 minutes, while my husband, calling separately during the same timeframe, received assistance almost immediately. When we later requested an explanation, none was provided. We were simply informed that the matter had been handled internally. Another concern involved statements suggesting that delays in paperwork may have contributed to delays in our daughter's developmental evaluation process. When we respectfully questioned those statements and sought clarification, communication became increasingly strained. Perhaps most confusing was later being informed that the practice believed our family had intended to leave the practice years earlier. This was inconsistent with our experience, as we continued attending appointments, receiving care, communicating with staff, and relying on the practice as our children's healthcare provider throughout that time. Ultimately, after more than ten years as patients and while actively advocating for our daughter's developmental needs, our family was dismissed from the practice. The issue is not that disagreements occurred. The issue is how concerns were managed once they were raised. In our experience, questions were not answered directly, concerns were not resolved through transparent communication, and attempts to seek clarification often resulted in further frustration rather than resolution. Families navigating developmental delays, autism evaluations, therapy services, and educational planning need a healthcare team that values communication, collaboration, and parental advocacy. Our experience left us with the impression that those qualities were lacking when they mattered most. After more than a decade of loyalty to this practice, the loss of that relationship during one of the most important periods of our daughter's development was deeply disappointing. This review reflects our personal experience and documented interactions with Children's Clinic East and Heritage Medical Associates. Parents considering this practice, particularly those with children who have developmental or special-needs concerns, should carefully evaluate whether the level of communication and support they expect aligns with the experience our family received.

Dr.Storrs is an amazing doc that is kind, engaged and listens to all of your concerns while never…read morefeeling rushed. She cares not only for your children but the family's wellbeing as a whole. Her new office is clean and efficient with a welcoming staff that has both well and sick waiting rooms which is a great peace of mind. If you are looking for a pediatrician I highly recommend meeting her and you will see why we trust her with our family!

Kind and caring providers who are excellent with children of all ages. Staff is skilled and…read moreresponsive. Highly recommend.

Our family has appreciated VIPR (Rivergate Pediatrics) for over 16 years. All three of our children…read morehave benefitted from being under their care. Even the nurses are attentive and the front desk ladies go above and beyond in their assistance. Dr Eidson gets ***** himself, but the entire staff has been outstanding.

Absolutely love this clinic. Best and calm staff. Providers Actually Pay attention to their…read morepatients .Always Helpful. I've been bringing my son to this clinic since he was born .So we're 8 years in. Thanks for all you do for my child and everyone else's. You are appreciated.

This is the toot it and boot it place where fatsos take dumps on other fatsos and eat their own…read moreturds. This place rocks!

From the owner: At VIP Midsouth, we desire to provide the best care possible for your child. Our affiliation with…read moreMonroe Carell Jr. Children's Hospital at Vanderbilt makes us the premier choice in your community for all of your child's healthcare needs. We offer a welcoming environment with a caring and knowledgeable staff that will gladly assist you throughout the healthcare process. Since we know that children can get sick at any time of day or night, we offer eight convenient locations, extended hours Monday through Friday, weekend clinic hours and after-hours physician phone service seven days a week to care for your child's emergent or urgent need. Our Offerings: Board-Certified Pediatricians Accepting New Patients from Newborn to College Aged 8 Convenient Locations Triage Phone Nurse Same Day Sick Appointments Extended and Weekend Hours at 3 Locations Sick Visits Acute illness (one week or less) Non-acute illness (greater than one week) Follow up visits Preventive Care Sports Physicals Back to School Physicals Developmental & Behavioral Services Vaccinations & Flu Clinic Prenatal Consultations

I figured it was about time I wrote a review. Over the years I have been very, very picky about the…read morephysicians my family and I choose to visit. And, I've found it quite difficult to find the right fit, to be honest. So, early on, I really struggled to find the right physician and group for my kids. And, the fact is, when you choose your child's doctor, you aren't just making that choice - you are choosing the office staff, the physical office space and location, the hours, the other group physicians, etc. We lived in Franklin years ago, when my kids were little. I have plenty of "horror" stories of the various physicians and groups we tried out then. From 2004-2008 we were in Florida, and it was even more difficult there - I never found a physician I was confident in! When moving back to Tennessee, a lot of prayer (yes! prayer) went into my search for a new pediatrician. Dr. Pinkley was the first we saw, and we've never regretted that decision. Fantastic facility (and I've been in some nasty offices!), pleasant and helpful staff, generous office hours, great nurses, and we've had good experiences with the other doctors, the few times we were unable to see Dr. Pinkley. We've used this group for 7 years now, and never looked back. We love Dr. Pinkley!

We see Dr. Whitehead for my baby. He always takes time to answer all of our questions and concerns…read moreand never rushes us out the door. He has young kids and is very knowledgeable on the current science and treatment ideas for kids. He never pushes unnecessary tests or medications and has great recommendations for foods and care for our little girl. The advice line is always really helpful when we call and gives us things to try at home before suggesting we come in. We really enjoy this clinic!

We have been going to the Hendersonville location for 16 years and love it! Dr. Hudson is kind,…read morecaring, and so patient. The nurses are, too. My daughter was born with health issues and Dr. Hudson was instrumental in getting her the right help that saved her life! If we ever couldn't get in with him, Dr. Lund was wonderful, also. Just know...if you go on a weekend, you will have to wait awhile because it's first come first served. I'm just glad they are open on weekends!! All that to say, we wouldn't go anywhere else.

I would recommend looking elsewhere for a pediatrician. The doctor tried to pressure us into…read moretreatment that was unnecessary and told bold-faced lies that being in Healthcare for more than 15 years I knew to be untrue. We will be taking our children somewhere else where the doctors are more ethical.

How could you call yourself a walk in kids urgent care but turn away my 4 year old daughter in need…read moreof a tetanus shot because she doesn't have other vaccines?? Very disappointing and the opposite of the Oath that a doctor takes. Shame on your office

We absolutely love this place. They are caring and always available. They will call you back…read moreimmediately even if it is in the middle of the night. One side of the building is a walk in clinic!! The office and rooms are entertaining for kids and so pretty. I love the doctors and nurses. This place is awesome and there is a reason they won Best of Wilson County!!