I would not recommend this office for my children or anyone else's children…read more For being a children's office, the staff has a very rude and impatient demeanor. The dentist is very nice, but our experiences with the dental hygienist and Receptionist have been subpar. We have given them a couple chances, But after our last visit, will be taking our children somewhere else.

This office has seen considerable growth in the past few years after Dr. Jody purchased the…read morebusiness from Dr. Depoen. The front office stall is not customer friendly at all. If you call and say that you're running one minute behind they tell you to reschedule. They make you fill out patient information on their computers that are old and do not work properly. There's never any new information that the request; just the same questions. The front office staff is reflective of this inefficiency. The hygienist are the bright stars of this Dentist office. The are concerned and look out for the best for your children. We will no longer go to this office. We appreciate all that Dr Jody and the hygienist have done for our children.

So my children were patients at Kalamazoo Family Dentistry. In 2019, I suffered a nervous…read morebreakdown and had to be hospitalized for Complex PTSD, clinical depression and acute alcoholism. I was a police officer, sergeant and SWAT operator for 20 years and the job took its toll on me and on my family. During this time, my youngest son was treated at KPD and there was a small co pay of approximately $100 owed. The bill unintentionally was overlooked, while I recovered, had to medically retire from my career that defined who I was and my family was recovering and learning how to function post job, post alcoholism, post untreated mental illness. Approximately 6-8 months later, we were notified that we had been expelled from the practice for non payment. I immediately called them and tried to make it right, but to no avail. The office manager blatantly told me that I could pay the balance, but my children would NEVER be allowed back as patients. Since then, we have searched and searched for a child dentist. The. COVID 19 happens. My children continue to go untreated, dentally, because we were kicked out of our place and we couldn't find another place during the pandemic. February 2022. I finally get my dentist to see my daughter, because she is complaining of tooth pain and she's crying. My dentist referred my daughter back to Kalamazoo Pediatric Dentists. So I call the office and I tell the manager that my daughter is in a lot of pain and that she has an abscess tooth that needs to be fixed. I told her that my dentist had prescribed her a antibiotic, but that she desperately needed to be treated. I told her that my daughter is comfortable with Dr. Van and that she wants to come back. She told me straight up, without pause or hesitation, you are expelled from our practice. No concern about my daughters health, no regard for our being upstanding patients and paying all other bills on time. Just the attitude that we don't need your business because we have an overflow of patients so screw your problems. Oh and screw your daughter too! My daughter is 8 years old. That office manager and those dentist is should be ashamed of themselves.

Great front desk communication and cleanliness! Love the play area, rewards , and aspects for kids…read more We moved from another dentist to this one to help with my daughter not doing great in the chair. Hygienists are always welcoming and try to make us at home the first time. However, This time around was different as the appointment went on to finding out my daughter had a cavity , the whole mood of the appointment changed . The dentist was very short, he didn't get any tips for helping for future cavities - with the type of teeth she has it's likely to happen again . He made me feel as a bad parent this way and the hygienist pretty much followed suit with the same . Hopefully next time around will be different but as of now looking for another kid friendly dentist as this was a huge turnoff .

I was a little hesitant to schedule a Dentist appointment during COVID-19 because I have heard a…read morelot of people complaining their dentist isn't performing the full cleanings and the appointment was rushed. HOWEVER, Dr. Cohrs office is still doing the full service and taking their time and giving us excellent un-rushed service. Dr. Cohrs and his staff are the best. I can't recommend them enough!

Awful office manager. This office bills incorrectly and they over charge. The appropriate phrase is…read morefraudulent billing. I have never been so disrespected by someone who truly feels that their title as office manager with blue hair and incredibly shitty attitude is above all else. You are a glorified assistant. I'm disgusted and truly wonder if this dentist and office has taken advantage of numerous patients. Disgusting. Be professional and at least LOOK professional.

Dental Dreams was not an impressive experience. They were super disorganized. They didn't have my…read moreappointment in the system even though they wrote the appointment on a card for me during my last visit. They had 8 staff working the front desk... pleasant and talkative and ineffective. They brought me back and after 20 mins they had me switch chairs / rooms because they put me in a room for a different dentist and I waited more. The techs didn't seem to know much ie they kept checking if I needed X-rays. They never even cleaned my teeth!! They "polished" the front ones and the dentist used a "sonic scaler" on a few which really hurt. The room was pretty messy and dirty. The dentist, Ms B, herself was nice and explained things. I picked this place because they took my insurance.

Took the day off work, which I can't really afford, because I'm saving up for my wedding, but, need…read morea nice smile for the photos right? I replied to their confirmation text they sent me the day before that, I WOULD BE THERE! They however, didn't bother to show up. But took the time to print and hang a sign that they'd be closed. THE SAME DAY THEY ASKED ME TO CONFIRM! You won't get me twice.

Great experience overall and would recommend this place to friends and family! I have been for the…read morepast 2 years and the experience the team has is like none other. The hygienists are amazing and the doctors are extremely knowledgeable about everything in the field.

Unethical billing and operating practices- they will do any unnecessary service that they think…read moreyour insurance will pay, do it poorly, and if they were wrong and the claim is denied they will swap that $0 estimate you signed for a hefty bill. Their word means nothing, avoid at all costs they're only out for money.

Want to take a moment to express our gratitude for the exceptional care both Geo and I have…read morereceived at Lindenwoods Dental. From the moment we walk in we're greeted with kindness and professionalism. Dr Carrie and team/staff always pay attention to our needs and comfort -- and it's the warmth and respect shown by EVERY member of the TEAM. This is in addition to the excellent dental work. Their combination of dentistry makes each visit such a positive experience. It's rare to find a team that combines expertise with genuine compassion, and we feel fortunate to be under Lindenwoods Dental care. We appreciate the efforts EVERYONE in the office put into creating such a welcoming environment. THANK YOU ALL AT LINDENWOODS DENTAL!!!

Such a awesome group of caring people took great care of me. Always nice. Calm environment and pain…read morefree

Appropriately named business. Creative is how I have observed their ways of revenue through fees…read moreand procedures. They try to hold you to a fine should you at anytime be a little late to an appointment however their is no reciprocating back payment offer when you are kept waiting in the office. In addition if you ask questions regarding a procedure they expect you to undertake and it's necessity, they are threatened and defensive. You feel as if your opinion is worthless. I whole heartly agree with other reviewers siting horrible "bedside" manners from dentists like Christopher Fronczak. Yes there is a "breakdown in the doctor-patient trust relationship" when you treat people as things or at best potential income opportunities rather than patients. I understand it's a new building with a lot of new technology. However if you need to pay for it through preferentially pursuing expensive treatments, you may have over extended your spend on investment/ career. I perceive my financial advisor much or transparent and trustworthy.

love the staff but when Scott Stromstra sold the practice, the prices went up. I don't need a free…read moretoothbrush, televisions that are often not on in the exam room, and a dentist who can't sit down. I don't need to pay more for this. Sorry.

They removed a molar for me in 2022 after I called with a terrible toothache. Had me in within 48…read morehours. Took less time, & I experienced less pain than expected. They DO accept Medicaid in SOME situations, depending on some complicated factors. Call the office for more info. At the time I got my molar removed I was on Medicaid (called Michigan Healthy Families here), and it was accepted.

They only get 2 stars because the hygienist was very nice and professional. I had a first…read moreconsultation appointment. I they said they would call back for the follow up appointment. They didn't. I called them and they again said they would call back. It's been 4 months... and they told my insurance the new customer consultation was a teeth cleaning (which they didn't do) so now I have to pay out of pocket when I go somewhere else.

They have corrected the situation with my insurance, and can help me now. I am grateful because I…read morelike the dentist.

Been going here for a while. Never had any issues really. But wouldn't recommend for younger kids…read more The front desk is always welcoming, Dr.Aladdin always made sure my bite was even, and i appreciate their care.