First time at this location for my aunt. Her transition from Arkansas to California has been…read moreextremely easy with the help of the front desk ladies. They are on the 2nd floor and always so patient and helpful. Their positive interaction with all the people checking in is excellent! Dr. Shah, Paarth was great! We were so happy after our first visit. The Dr. was attentive to our questions, he was thorough and very knowledgeable. I feel confident knowing my aunt is in good hands at Northbay

Much improved process (great job administration) on getting the info to patients on policy!!!…read more Thank you. Note : cancellation policy requires 24hours! Although that's pretty standard procedure. Always great nursing and doctors here. Dr Gohds is amazing and the best primary care physician so usually pretty booked, so make an appt early with him when you can!. If are lucky and get an appt, you are in great hands. He really cares and will help provide the best care. Other great doctors (but dr gohds is the best)! All the nursing staff here are extremely nice, caring and friendly. This is a new facility and pretty nice with plenty of parking.

I had to take my son here for a last minute sports physical. The staff was amazing and everything…read morewent smoothly and quickly.

Since my daughter's primary care physician did not have any availability when needed, my husband…read moreand I scheduled an appointment for her at this Walk-in Care Clinic, since they unfortunately do not have one in Fairfield. Upon arrival, we were greeted and checked-in by the staff at the front desk, who seemed friendly enough. Since we arrived quite early, we had a little wait before being called back to be seen. We are pleased by the overall quality of care that our daughter received here. The medical assistant and nurse practitioner who saw our little one were friendly and excellent with our daughter. The nurse practitioner was knowledgable on the various illnesses currently going around and prescribed the appropriate medication for her. Overall, we are thankful that there are walk-in care options when primary care physicians do not have any availability for that given week. However, walk in care unfortunately does not see all types of patient complaints. If you have a sick child, this is definitely a viable option though.

Greatest care facility in Vacaville! My mom is here for a fractured pelvis - they do physical…read moretherapy every day, the food is great, staff is amazing and caring and we couldn't be happier w her progress!

My mother was recently put here to rehab from back injuries. I went to visit and check it out this…read morelast weekend and I am just THRILLED she landed here. Yes it is a bit older of a place but SO CLEAN and the decor throughout is just wonderful and fun. Lots of areas (also kept very well) to walk around and even a glider-swing on one of the patios that accomodates wheelchairs! So fun! Every person I encountered was patient and very nice. My mom's care team was very responsive to her needs. My mom will be there for a bit longer to recover so I'll have to update but from what I saw just over 2 days I am so thankful she is there and I would highly recommend it to anyone. I will note that the rooms are a bit small for 2 beds but the staff does everything they can to accommodate for visitors if there is more than 1 .... repeating that the rooms are clean! I even looked in corners.

Great staff and service. The service is excellent, I always receive a call the next day to follow…read moreup on my health.

Very nice , clean , & efficient. Staff were great and made me feel comfortable and confident…read more Procedure went by so quick and everything went well from start to finish . I would recommend the location and business.

I still stand behind everything I wrote in my previous review. My father continues to receive…read morecompassionate, loving care from the incredible nurses, CNAs, therapists, and physician at The Ranch. They know him, they genuinely care about him, and that means the world to our family. That said, I have two concerns that I hope management will address. The first is the decision to convert one of the rooms into a three-bed room. Quite honestly, it is simply too small. There isn't enough room for three patients, their visitors, wheelchairs, walkers, and the staff who need to care for them. The patient in the bed nearest the door has people constantly squeezing past, and visitors often have to step out of the way just so others can enter or leave. With three televisions competing for attention and conversations happening all around, the room often feels chaotic rather than restful. When a physician, nurse, therapist, or other staff member comes in to provide care or transport a patient to therapy, the room becomes so crowded family members often need to step out just so everyone can move safely. Maneuvering wheelchairs and walkers in such a confined space is difficult, and there is very little privacy for conversations about a patient's care. Even as visitors, we often find ourselves speaking in a low tone of voice because we don't want to disturb the other patients or interrupt their care. It creates a crowded, uncomfortable atmosphere that doesn't feel conducive to healing and, in my opinion, could become a safety issue if there were ever an emergency. My second concern is staffing. This is not a criticism of the staff themselves. Quite the opposite. They continue to be some of the kindest, most compassionate people we've ever met. My concern is that they appear to be carrying an impossible workload. They are constantly moving, always helping someone, and rarely seem to have a moment to breathe. It breaks my heart because these are exceptional caregivers, and I worry that they're being asked to do too much. I truly hope management recognizes that the people working here are this facility's greatest asset. Please don't stretch them so thin that they burn out, and please reconsider whether that three-bed room is really in the best interest of the patients. We remain grateful for the care our father receives, and we still recommend The Ranch. I hope management views this review in the spirit it's intended. We continue to trust The Ranch with our father's care, which is exactly why I'm taking the time to write this. These concerns aren't meant to criticize the outstanding staff--they're meant to help preserve the quality of care that makes this facility so special :)

This facility is keeping family members from their loved ones. Because I pay out of pocket, over…read more$30,000 I am being kept from my family. Please DO NOT bring your loved ones here!!! I am now having to go through legal channels to be able to walk in the building. After speaking with the director I realized he had no care of my loved one healthcare. I am extremely disappointed with this facility and will be taking legal action to take my loved one out. This is a money grabbing facility!

Great care and amazing staff. I appreciate Dr. Koefed and Dr. Chen's care as my orthopedic doctors.read more

Witnessed discrimination against patient with disabilities. The second the RN saw the patient, she…read morewas rolling her eyes, complaining, had a major attitude. The team explained that they called multiple times ahead of the appointment to explain the condition, what exactly would be needed and ensure it was an appropriate setting. The doctor scheduled to conduct the procedure had already evaluated the patient in-person and personally referred them to this center for her to complete it. Patient did absolutely nothing wrong, other than needing some assistance from their team, and a full team was present to work with them to ensure the Sutter staff didn't have to worry about anything. The RN immediately complained and was openly talking negatively about the patient in the hallway so the team denied service without even trying or consulting the patients team. Even after the reiteration that the procedure was urgent due to life threatening concerns and having a history of successful procedures with no issues, they refused service based on the fact they had disabilities that they were well aware of ahead of time. Very disheartening to see professionals in a field meant to help others be so discriminatory and hateful.

Joy and her staff took excellent care of my mom. My mom has multiple health issues, including lack…read moreof mobility, and Joy and her team patiently worked with her and I saw improvement in two weeks. Plus the care home is cozy, clean and comfortable. They keep a low number of residents which allows them to focus on the seniors. Home cooked meals as well! I strongly recommend A+ Right Time Care for your family member. Thank you, Joy, and thanks to your staff.

Joy and her Staff respectfully and lovingly helped my mom die with dignity. I absolutely recommend…read morethis board and care facility to anyone who needs this type of support.

We have been very happy with the care Cornerstone has provided for our grandfather. They have been…read moreattentive to his needs and the place is the best bang for your buck in terms of elderly care. The dining room could use a little extra work though but overall not bad.

Michelle who assisted us with the move in process was everything we needed when faced with the…read moredecision to move dad into assisted living. Not only was she professional but she was also always cheerful and inviting. She has been very welcoming to dad during his adjustment. Dad has only been here for a few months but everything has been going great, questions always answered and requests have been met. Dad is fairly younger than the majority with memory impairment but the staff really help make him feel at home. Maria, who tends to dad's apartment has been really good to him and someone he looks forward to seeing. Shelly, the administrator has also been very helpful and accommodating. Dad always mentions how clean and well kept the building is and that maintenance staff is always someone he can go to. Dad is not one to join in on activities right now but as an Activity Director myself, they do an amazing job with special events and a full, well rounded activity calendar. So far so good.