Fairnfield inn by Marriott located in Franklin Tennessee about 10 min away from the downtown…read morecraziness of nashville. My family and I was in town for one night to attend the Ed Sheeran concert at Nissan stadium. We always try and stay at Marriotts so this one was ideally situated so we booked. I will start and say this is a beautiful hotel. Very elegant, spacious on the inside lobby and the 2 queen suites. Had the normal Marriott comfort my family always enjoys. They did have the complimentary breakfast, an indoor pool and 24/7 fitness center. On my trip here I experience what I would say two employees who weren't up to normal Marriott standard. On check in the host did not mention breakfast times, pool location/hours or fitness location. All on diffrent floors after doing some exploring on our own. The biggest issue was he didnt mention they have an on-site parking garage (it's free parking) that only has an elevator on the lower level parking garage floor. So finding our way back into hotel after parking on top was a journey. The other issue was at breakfast there was an employee shutting down the breakfast 5 min early who was cutting people off in line and I'm not sure if she spoke limited English or was just rude? But not excuse me or words were spoken to anyone. There was about 5-6 other guests annoyed with her. Overall a great facility in a good spot. 2 workers could use some retraining for sure which kept this from being an easy 5 star experience.

My fiancé and I recently visited the Fairfield Inn & Suites in Franklin, Tennessee, and…read moreunfortunately, our experience with the customer service was absolutely horrible. During our visit, we witnessed an extremely disturbing interaction between a front desk employee and another guest. The front desk employee, Debbie, became confrontational with the guest, pointed her finger directly in the guest's face, touched the guest's face, and called her a "bitch." The guest was visibly upset and crying during the interaction. The situation became so serious that the guest ultimately had to call the police. Regardless of what may have led to the disagreement, there is absolutely no excuse for an employee to put her hands on a guest or verbally insult and disrespect them. Watching an employee become that confrontational toward a guest was shocking and extremely uncomfortable to witness. Debbie was also extremely rude and unpleasant toward me personally. Her attitude and overall demeanor made us feel completely unwelcome. Instead of receiving the professional and courteous customer service you would expect from a hotel, we were met with an attitude that was dismissive, disrespectful, and confrontational. The situation became so uncomfortable that my fiancé and I ultimately decided to cancel our reservation and find another hotel nearby. This significantly inconvenienced both of us because we had to spend additional time searching for another place to stay when we should have simply been able to check into our hotel and enjoy our trip. What we witnessed was extremely concerning. Front desk employees are the first point of contact for guests and represent the hotel and its brand. Seeing a guest crying while an employee was pointing in her face, touching her face, and calling her a derogatory name was completely unacceptable. Having the police called because of the interaction made the situation even more alarming. I would not recommend this Fairfield Inn & Suites to anyone based on our experience. Management seriously needs to address how guests are being treated and ensure that front desk employees understand appropriate professional boundaries, customer service, and how to properly de-escalate difficult situations. We ultimately chose to take our business elsewhere, despite the inconvenience it caused us. After this experience, I have no desire to return to this property. Guests should never have to feel intimidated, disrespected, or unsafe when interacting with hotel staff.

Family style breakfast, lunch & dinner. Food was fantastic. You definitely won't go hungry here!read more

All I can say is a little slice of heaven!! I found The Manor at Twin Oaks Bed & Breakfast going…read morefor a business trip and all the hotels were book because of the horse show in town. I was able to get the last room at the B&B. And boy was I lucky. The prices are reasonable. You feel like you are part of the family. The food is soo good. Cindy knows her way around the kitchen. There is complimentary water and soda in a mini refrig to help yourself. Snacks. There is wifi. I like that you have a combo lock to get in so you are never locked out. The grounds are pretty. The house sits on 110 acres and the family dogs greets in the driveway when you pull up. The bed is soooo comforty. It's a little slice of heaven!!!

The inn is in an old house with modern conveniences. Our breakfast vouchers were accompanied by…read morehandwritten notes. When I entered my room, I was greeted by the smell, the pleasant smell of old wood. The location was very convenient, being close both MTSU and downtown. The snacks were convenient when my son got hungry. One night, I ordered delivery to avoid going out in a threatened thunderstorm. The kitchen and dining room were very useful. Overall, there was lots of character. I suppose you could consider the broken, very out of tune piano to be a part. (The middle F key is impeded from striking strings. When you and your son are big music fans, you notice such things.)

The venue: beautiful and has a lot of Southern Charm with hardwood floors, brick wall, beautiful…read moreporch with greenery, and antique furniture but has just enough that's been updated to make it look great while keeping all the important character! Also had a beautiful carriage in the front that we were able to use to take pictures in!! The decor/day of coordinator: Molly (the day of coordinator) made our wedding reception seamless. She was communicative at all the right times to smooth out the details ahead of time to make sure our wedding was perfect and everything we wanted was taken care of. She did a great job on the decor and at a great price! The food was amazing! Afterwards, the guests kept talking about the food not being "gross wedding food" it was amazing food! I couldn't recommend them more for a wedding or reception venue!

A fairly new, nice hotel. Very clean. New construction. Rooms are spacious and modern. The staff is…read morefriendly and helpful. The complimentary buffet breakfast was very good. Prices are very competitive. They offer a grill type restaurant and bar at night in the lobby (except Sundays). I enjoyed my stay and I plan to return on my way back!

We stopped here from STL to Gatlinburg. Very clean. Nice gym. Friendly staff. We'll run this play…read moreagain next time we go down south.

With permission of the owners/management we post... Rock…read moreHaven Lodge was the first stop on our 10-week, 10,000-mile road trip adventure to the Pacific Northwest to visit nudist resorts and attend Karins high school reunion in Idaho. It is a nudist resort, not clothing-optional. We loved the way they made posting the rules sort of fun through clever & funny signs everywhere. Everyone seemed to respect the rules. We noticed immediately how clean, quaint, and well-kept the resort was! It's obvious the residents/members there take great pride in decorating and maintaining their lots. There were "yard of the year" award plaques at many of them. One deck was shaped & decorated like an old wooden ship; others had themed frog or fairy gardens. Lots of them had decorative lights. We enjoyed nightly walks there. The owner (Suzie) was super helpful and welcoming. Everyone we met was too. That's what we love the most and have come to always appreciate about the nudist community! After arriving close to dusk and setting up our campsite, a gathering of campers nearby invited us over for steak & potatoes left over from their pitch-in. We were tired from 10 hours on the road, so we thankfully enjoyed the meal while getting to hear the fun adventures they were all on. The common areas were large & open. There were two large covered pavilions for gatherings - one had a kitchen/grill at the end that sells food on the weekends. The other doubles as a remote control car racetrack (very unique) and a dance area. Then there is a separate indoor rec hall with a big rock fireplace, a small gym, a bathhouse, and a little "country store" where you can buy ice cream, snacks, and basic toiletries. Throughout the common ground areas, a kid-sized train track winds through, probably delighting kids and adults alike when running (which it wasn't while we were there). This is a great place during the week for those who like a quieter resort visit, but we heard it gets busier on the weekends. There were lists of regular & special activities posted so you could be as social as you want to be, or not. We enjoyed the great sand volleyball courts, which included a covered area with fans, chairs, tables & a water fountain! There were pickleball, tennis, and basketball courts, and a small playground. The pool & hot tub were small but clean. The pool isn't heated but refreshing when it gets really hot. The campground where we stayed had picnic tables and electricity convenient at most sites. We tested out our new SUV tent, and it worked well. The tent attaches to the open back hatch so we sleep in the back of the SUV on a special mattress made to fit around the wheel wells. Packing for 10 weeks was quite a task, but we got it all figured out. We took a trip to the local downtown of Murfreesboro for dinner and enjoyed seeing a small town. We ate at a great local restaurant called The Alley. We are so glad we stopped here first on our trip as it was a lovely relaxing start to our summer journey.

This is a beautiful place but could some use some structural changes around the area to make a…read morebetter use of the space. The staff is very accommodating and open to always assisting you. No body shaming here, all shapes and sizes are welcome and it is a comfortable place for first times.

I have to say you get what you pay for. We walked in the building and immediately smelled…read moremarijuana. The building appears older. The room was subpar. The breakfast was also subpar. Cereal, milk, bread and waffles to toast. I guess for the price that's what you get. On a good note I didn't any bugs.

Pretty decent hotel. It had changed names so many times over the years. We have stayed at this…read moreexact same hotel as country inn and suites and also as Howard Johnson and now it's radiant inn. Apple Maps had this marked as permanently closed. Probs because of all the name changes. However the place is quiet with comfortable beds. We did not take advantage of the breakfast under this management. I like that the living area can be closed off from the bedroom. It also had a full length mirror which I love.

We stayed 1 night on our way to Florida. It was a nice, clean hotel. Shake Shack was in the same…read moreparking lot, so that was nice. No complaints except finding the way to the hotel from the parking garage. There should be more signs. But overall great experience!

My buddy & I flew out to Tennessee to see a friend of ours we hadn't seen in years. We both stayed…read morehere and really enjoyed it! This is a very new hotel. So new, in fact, that if you try to find it on Google Earth, you'll still see the dirt lot it was built on! A very open main lobby/bar/restaurant area welcomes you as you enter. There's even a fantastic snack counter off to the left of the front desk! The bar opens at 4:00pm and Jeff The Bartender makes one of the best Whiskey Sours I ever had. The room itself is big, with a sitting area and even a walk-in closet that can almost be its own room! The bathroom is spacious and thoughtfully laid out. The bed was soft ... but not TOO soft ... which is a good thing. Excellent staff here, and a most welcome introduction to the famous Southern Hospitality I've heard so much about. Can't wait to stay here again!