Service was great. Ordered the Nashville hot crispy chicken sandwich and fries extra well done. Food hit the table in a timely manner. Wish I could say I was pleased, alas, not so. The Nashville hot chicken was covered with the saltiest hot sauce I've had the displeasure of tasting! The fries were limp and tasteless. I was hungry so I forced myself to eat about half the sandwich and fries. Highly recommend they redo this take on hot chicken or take it off the menu - yes, it was that bad. Usually like Chili's, but this was a huge disappointment! read more

Never had a Chili's burger, only ever had the trio because, why not? We ordered a QP burger, bacon ranch burger, and a double cheeseburger, fries, chips and salsa and the burger was super yummy. I was very impressed. The fries and chips and salsa were a bit too salty but flavor was great. Service was good other then when it was time to pay, it was hard to get a hold of our server after that. We needed them to do some corrections on our bill, which ultimately was corrected with no problems. Definitely will be back again for those yummy burgers. Price was very good for a starter, meal and a drink. read more

Dang, tough crowd on these reviews. My family and I visited this Chili's as we were driving back from out of town. It was quite busy when we arrived, but there was no wait time and we were seated right away. We decided to share our meals and got the chicken and steak fajitas for two and the triple dipper opting for the big mouth bites, southwestern eggrolls and Nashville hot mozzarella sticks. Everything was great, fajitas were piping hot, juicy and plentiful and the triple dipper which is my go to when I visit Chili's was good per usual and I'm not sure what was done differently with the avocado ranch but it was extra delicious this time around. I ordered the dragonfruit lemonade to drink and it was really good, despite their being no actual dragonfruit in it. Our server Nicholas was friendly and very attentive and kudos to Chili's for having a military discount! Not sure if we caught them on a good day, but we had a great experience and even better food. read more

If I could give zero stars, I would. I've never written a Yelp review before, but this experience was so bad I made an account just to say something. I stopped into this Chili's expecting a normal dinner, and instead walked into something disgusting. When I went to use the restroom, there was a man in there actively doing drugs. He was wearing a Chili's employee t-shirt, a backwards hat, and glasses. I stood there completely shocked. This wasn't a random customer this was someone who clearly works there. It's absolutely unacceptable and beyond unprofessional. If this is who they have representing their restaurant, it makes me question what's going on in the kitchen and everywhere else behind the scenes. I will never bring my family here again. Chili's corporate needs to step in and deal with this location before something worse happens. read more

Over price poor services and poor Quality of Food my husband get fajitas the tortillas was cool and I get a burger Burger King Burger is Better than Chili's read more

I love that i can order on the app and my food is ready to go when I pick it up..........

Ordered via uber eats to my hotel. Delivered late and had no utensils or napkins. Guess i am supposed to graze on the salad like a cow.

Absolutely disappointed after tonight we won't be back the food was sub par there were sugar ants all over the table and they refused bar service to my husband after 3 drinks. He wasn't drunk loud or acting crazy which we've seen here and those people are continuing to be served. The manager also kept walking by and watching us Absolutely uncalled for read more

The salad was ready on time. It did fill out the container it was placed in and the salad itself was rather dismal in appearance. It did have good flavor. I ordered online so have no real thoughts on the service. read more

Chili's - Santa Fe Salad from Chili's - American Near Me - Lindale, Texas

Good food, good service and good location. Food came out hot and as ordered. Wait staff was pleasant and efficient. The restaurant was clean with big screen TVs. Great deal for the 3/10.00. The burgers are great. read more

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Excellent greeting, great with kids, lots of smiles. Price to quality has improved from ok to excellent the past year or so. Only complaint is the pickles they use are not to my taste but just leave them off for excellent and reasonable dining experience for one or whole family read more

Food was great too I was very satisfy. Service as well Great environment Recommend this place too you. read more

Chili's - Bar I love lol I'm 21 now . - American Near Me - Lindale, Texas

Food was fine. It was not busy. There were 4 of us. 3 of us got our food after a while of waiting. My friend didn't get her food until we were done eating. Part of it was cold. So she just got it to go. The waitress couldn't remember our order. She never apologized or acted like anything was wrong. She should have apologized or given a discount or something. Not going back. read more

Service is good, but the food is below mediocre even for a chain. Ordered the triple dipper plate, thinking I had multiple opportunities to like something on the plate. The mozzarella sticks were okay, the chicken strips were oddly textured (though the sauce was tasty). The burger minis.... Skip it. I can taste a poorly maintained grill surface. Didn't make it past one bite. Disappointing. I don't expect fine cuisine from this kind of place, but I do expect "edible". Not that it matters, but we won't be back. read more

I did a pickup order online today. Simple, easy and Quick. Went to pickup and all went smooth. The young lady was very friendly. I had the Full Rack Rib dinner with mashed potatoes and roasted corn. Everything was Superb! First try at pickup. I'LL BE BACK! read more

Best burgers in town. Best guacamole too. Good portions. Great service. The place is always very clean.

Not a good experience. Chips and salsa were crumbs and salsa. They "lost" our order and we waited about 25 minutes for our food to come out. No apologies, sorry you had to wait. Just that it happened and it appeared to be a common occurrence. When the order finally arrived, it was not what we ordered. To add insult to all that, the bill had added items we did not get. Was inflated by $35 Wait staff were very efficient and friendly. read more

I'd like to give a large shoutout to my waitress Allison for going above and beyond to make sure our experience was great! Not only was she awesome, but the bartender was so quick and made a delicious drink that satisfied my liking. The person who I believe said his name was Cayden dropped our food off nice and hot! Great job to the manager who was running this shift! 10/10 recommend the quesadillas and the peanut butter pie that I got to go! read more

I regularly eat at Chili's in Kilgore, and I always get my favorite....a Fresh Mex Bowl. Well, the salad here was good, but literally half the size of what I normally get in Kilgore. I'd say the salad in Kilgore is worth $12, but way overpriced for the small size I got in Lindale. We are in town visiting kids again, but I'm not interested in paying $12 for such a small serving. read more

We came in about a week ago for dinner. The bar was a little busy and only a few tables in the dining are were occupied. The hostess went to seat us at the center row if tables and we asked if we could sit at the booth. She told us NO, that section was not open. The booth was literally 2 to 3 feet from the table she was going to sit us at. I said seriously, we can't set at a booth? She told us NO again so we left. read more

Going down hill fast. We rarely eat there anymore. They are not concerned with what the customers want and as I have been told by past employees, they don't respect their personnel. Therefore, they have issues keeping personnel. We need a comparable restaurant like Applebees or Cheddar's to provide competition a d maybe they would be compelled to do better. read more

I was really surprised as it's been years since I have been to this franchise chain. The food was incredible. The servers fast & friendly, The helpings were huge, the price so low that I felt guilty about my 10% veterans discount. Now We both have full stomachs & enough food in to-go containers for another meal or two. Well done Chili's. read more

Chili's - Sunset at restaurant. - American Near Me - Lindale, Texas

This chillis has went down hill so much its like err sonic is better or even mc donalds The chicken crispers were slimey yuck then one recent visit raw sent em back 3 times and i get a im sorry heres a free kids meal coupon and u got to purchase meal to get it Raw chicken chewy like jerky ribs not what chillis used to be Think I'll contact brinker they were at one time my favorite now my very last choice read more

Good service. Regular menu has gotten pricey to me but they still have reasonable specials. Restrooms clean. Friendly staff. Very fast and prompt service. read more

stopped in to have a Saturday afternoon meal. Took a few minutes to be seat by a most a host that seemed board. It was not too busy but customers scattered throughout. It was so dirty! food scrapes all over the floor, tables dirty! We left and went to Cracker Barrel. Much busier, much cleaner with much more pleasant people working there. Won't eat at the Chili's in Lindale ever read more

Great service and food! Our order is always correct and the staff is super friendly. Super yummy speciality drinks.

If you're going to come to this Chili's, opt for the bar or just go across the street to Posados. Service here sucks! If you sit in the bar seating you'll get much better service and they are actually happy to be there. Sit on the floor and they could care less. We used to come all the time for our girls nights but after getting wings dumped all over her and staff doing nothing about it, we decided to go elsewhere. read more

Go to chilis on Tyler's loop. Avoid this lindale location. Thank me later The food tastes way different (in a terrible way) read more

Basic, standard Chilis if you eat inside. Disappointed every time we do pick up because some thing is always missing or messed up on our order. We keep trying for the sake of convenience - maybe we've learned our lesson now. Stale chips, no salsa, forgot kids drink, and a less than stellar customer service approach when we called to report all the issues. read more

Chilis is a staple in casual restaurants. Prices are steadily climbing and this may be due to economy or trying to stay profitable. A ribeye is almost $18. The food is a mixture of American and Mexican. The menu has changed over the years to include lots more items like tacos and enchiladas. read more

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I am beyond disappointed with the quality of this dining establishment! The restrooms were overflowing and smelt of death. I have never been so disgusted with a restaurant. I thought my wife's cooking was bad but this...now this is truly awful. This makes her cooking seem like Gordon Ramsey's finest meal. Please for what it's worth do not waste your time at this pathetic excuse for a family friendly restaurant. Also some man attempted to sell me crack cocaine from the second stall. He said he was friends with the cook. I have thrown up for weeks. I have needed serious medical attention due to the undercooked chicken. I hope this place is immediately shut down. Thank you for reading. Applebee's for life! read more

Can't let February get by without telling about my lunch outing on Thursday, Feb. 10th. Well, I ordered the Chicken Fajitas with a side of grilled shrimp. As I expected my order was missing the shrimp. I let our server know and as we were about to eat, a different person from the back or somewhere else on the planet came up to the table holding 2 grilled shrimp in her bear HAND and said, "here are two of the shrimp you ordered!! We each had our eyes on 'high beam' in total shock! I was speechless! She stood there and I don't know if she thought I was going to take those and eat them or what but finally said, see we didn't forget them...I will have them cook you some more???! To ALL the qualified folks that used to work, Please come back because these folks that have replaced you are a couple fries short of a "happy meal". Good Grief! So long Chili's--Lindale, I will stick to Tyler. read more

I went there two nights in a row & both nights I got a grumpy waiter/waitress. Not very friendly & definitely not attentive. Also, I only ordered guacamole & it came out brown as brown can get. Pretty disappointing. read more

This is a typical Chili's restaurant. It has good service and friendly service! There are several menu options, including wonderful desserts. read more

No one is monitoring the To Go and curbside parking only spots. People that are eating in the restaurant and taking up all of those spots and the people doing curbside pickup have no spots to park. read more

Ate here last night while visiting friends in the area. We were seated with no problems, our waitress was attentive, our service quick and the food cooked correctly. Those of us with free refills had new cups placed in front of us at just the right time, not when we still had half to go, and we never had to wait. Not only that, she was unobtrusive, did not disrupt our conversation, and generally provided what we needed and otherwise left us alone. Much appreciated! With the food, well, it's Chilis, so as far as food from Chilis goes, it was good. My only complaint is that the tables were squeezed very close together, making maneuvering a bit harder. read more

Generally if youre planning on eating in the restaurant, it's a great option and the food is great even if some of the service is hit or miss. However, ordering to go is a guaranteed bad time. For whatever reason, everything I order to go comes out way worse than if I ordered it at a table. Everything is soggy and unseasoned, and often my orders are missing things or wrong. I guess it's because they know to go orderers won't be returning for a refund or replaced food as it's a hassle to do so. So all in all just avoid ordering to go and this place is 4 stars but the to go experience is horrible. read more

Chilis has always done me right on every visit.......I've never had a bad experience and we are there about once a month

Chili's, in general, has gone down in quality and service. I went to Chili's in Lindale, Texas last night, and I was so impressed with the whole experience. Our server was phenomenal. He was on top of our needs without being annoying. He brought our food out as soon as it was put on the pass. Our food came out HOT, fresh, and delicious. My chicken crispers were amazing. The gravy was a little too thick, but it was still yummy. My kids and I shared a molten chocolate cake. I reached back to get my payment source, by the time I put spoon in hand, the cake was basically gone. I managed a few bites, and it was great also. I wish all Chili's would follow this Chili's high standards. Chili's was my favorite restaurant growing up; if they would get to Lindale's high standards of excellence, it would be my favorite restaurant now. Thank you Lindale for keeping Chili's amazing. read more

Came here my 2nd time visiting my then boyfriend now husband in Texas and the service was awesome and the food, delicious.