We have ate at this Chilis and others many times. It was as expected. I ordered the Bacon Ranch Quesadillas lunch special for $8. It came with a salad. We also ordered some chips and salsa. Always a favorite for the kids. Overall the service was good, considering we had a bunch of loud kids with us. She tried hard to meet our needs and deal with a huge spill of chocolate milk from my son. read more

Chili's - Lunch special Bacon Ranch Chicken Quesadillas - American Near Me - Midvale, Utah

Ah, Chili's. One of the classic American family restaurants I grew up watching commercials for. It's a familiar-feeling place, even if it's your first time visiting the establishment. Allow yourself to giggle at being greeted with the now-iconic phrase "Hi, welcome to Chili's!" Our party of 5 joined the waitlist via the Yelp app, and when we checked in at the restaurant, we were sat immediately! Our server was extremely kind and prompt with taking our drink orders, and the fresh chips and salsa arrived quickly! The fried pickles were piping hot and crispy, with a perfect ratio of breading-to-pickle and a delicious house-made ranch to dunk them in. The southwestern egg rolls had subtle flavors, with the sweet corn adding a refreshing pop. The cilantro ranch was cool and creamy, the perfect compliment! The honey-chipotle chicken crispers weren't fully coated in the sauce, but the crispy breading and juicy chicken made them delicious anyways! The ribeye was cooked okay, it was slightly over the requested temperature but the flavor of the beef was incredibly savory and the meat itself was succulent and tender. The loaded mash was creamy and covered in gooey melted cheddar, making each bite a rich explosion of indulgence. The california turkey club is served on a buttery roll, the first of many things done right by this sandwich. A mountain of shaved turkey, veggies, salty bacon and buttery avocado atop a cilantro-pesto mayo. Yep, you can go ahead and order one. You won't regret it. :) read more

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We had the most awesome waiter at Chili's, yesterday. His name is Chris (Chili's in Midvale) and he was on top of things, making sure our drinks were always filled, and our food came out promptly...and the food was really good! I had the Margarita Chicken which was cooked to perfection, not dry or undercooked. The seasoning on it was quite tasty w/a hint of lime...yum! To top it off, he gave us chips n salsa to go...my favorite! It was an overall great meal and fantastic service. Well ask for Chris, from now on. The food was between a 3-4 but, the service was a 5!!!! read more

Chili's - Berry Blitzen Margarita... - American Near Me - Midvale, Utah

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Placed an order to go, server stated everything was in the bag when we asked for utensils. Upon arrival to our hotel, there were no utensils and on top of that my order of 1/2 Texas fries was not packed... which I paid ~$2 extra for.... read more

Loved this place. I usually slip a lot but the floor was sticky so I didn't have to worry about that. I don't really like talking to people too much, but neither did the hostess so I was good there. I have literally no complaints. Chips SO crunchy and endless, I feel good here. read more

Southwest chicken Caesar Salad?!?! Bland, no flavor or seasoning, on iceberg lettuce! It was definitely NOT worth the almost $17 (including tax)!!! I will never order this again! read more

Chili's - Iceberg lettuce Caesar Salad??!?!?!? - American Near Me - Midvale, Utah

I completely understand short staff issues. Our waitress was doing the best she could with her 5 tables. But it took nearly two hours to receive our food; and once we did it was ice cold. We got it to go and took it home to reheat it. The chicken was spoiled as we got food poisoning and were up all night throwing up. So... sounds like they need to close down for a week, do a thorough kitchen cleaning and order fresh food. Or just stay closed if they can't safely serve their guests. read more

Chili's - Dusty lights - American Near Me - Midvale, Utah

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Went on a Saturday night and had a couple of drinks and appetizers at the bar! Everything was good! Tania was amazing preparing our drinks! read more

Chili's - American Near Me - Midvale, Utah

This chain has gone downhill and it's so sad. It had been a while since we dined there and decided to reminisce. We went on a Friday night. We asked for grilled chicken and no grill marks were present. Looked like it was microwaved. The burger looked and tasted like nothing before. Could barely finish half. Service was good. But that's about it. I don't think I can ever eat there again. So sad. Used to be a fav 20 years ago! Quality has significantly decreased yet prices have increased. Top it all off I had to deal with lovely midnight diarrhea. Never again. read more

Our server, Kat, was kind, thoughtful and sweet. The bathrooms were clean. Food was prompt. But the food itself? Very salty, very cheesy. I had not gone in years. But if you like salty, cheese food and can handle what that might do to your gut, then have at it! Nostalgia is strong for me with Chili's. In this case, things were decent today but disappointing compared to the past. read more

Smallest half rack of ribs I've ever seen and dry, hard, and very salty. Came with Mac and cheese and fries. The Mac and cheese along with my blue moon were the only things that I actually enjoyed. Bar area was very loud and smelled of stale beer. Will not be going back. read more

Did a pick up Order to chills I ordered fajitas and chips this was great . Portions were huge I got three meals out of this . Love the chips and salsa. Wishing I Would have asked for extra salsa , over all yummy . read more

Don't say there is curbside check in and we'll bring it out to you, if 20 minutes later I have to walk in and find my order just sitting there. read more

Closed at 8pm on a Saturday... I think that in its self deserved a 1 star. Bad management

I placed an online order and they called me shortly after saying they didn't have any pasta so I had to get something else. Not a huge deal but when I showed up to pay they had comped the order and apologized for being out of what I originally ordered. Totally unexpected and WAY above/beyond what I would consider to be great customer service. Absolutely fantastic experience--made my day. read more

Chili's - Burger sliders and cheese curds - American Near Me - Midvale, Utah

My wife and I were standing to be seated. The hosted never said anything to us or greeted us. When a white family came up behind us and they tried and cut in the front of us. The hosted greeted them and said who's next. I was like well he saw us standing there for a good 4 min and he never said welcome In. But here comes Karen and her family trying to walk in the front of us. Like I don't get why these white people is still doing this shit. I believe that it's the area. At the same time I didn't want to write this review cause they don't deserve my time or my money. I don't like that he did that to me and my family. It's like Whyyyyyy it's 2021. This guy should be slapped cause he is still doing this shit to my people and when I say that anyone of color read more

Great service from the servers. If you don't mind chewy freezer burned under cooked food then this is the place for you. It's cheap and has that hole in the wall feel. read more

We went there last night. Me and my 3 kids. We eat there about 4 or 5 times a month. Never had worse customer service . Are food was absolutely horrible. We will nor be back to chillis again. read more

Don't plan on getting your food anytime soon. Ordered a salad to go at 10pm and waited for over 30 minutes. For a salad. The restaurant was not busy. read more

Our bartender/server Chris was really good and took good care of us. I decided to go with the 3 for $10 option today with a presidente margarita. That and the chicken enchilada soup hit the spot. Now waiting for the entree. They stay pretty consistent here and it's hard to beat the price! read more

Chili's - Cajun chicken pasta - American Near Me - Midvale, Utah

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I'm going to start off by saying if you have the option to go to chili's or literally anywhere else chose the other place. My sisters chicken salad had like frozen chicken it was hard as a rock and tasted like trash. read more

Service was ok I guess. The food was ok except my fries were cold and stale. I brought this to the attention of our waitress and she said, "you're not the first today". Apparently the cold fire ghost was on the loose. The place was so dirty! The floors has food all over them. Dried food stuck to tables, windows and widow sills. The bathrooms were about the same level as an amusement park, so disgusting! Will NOT be eating here again. read more

We waited almost an hour to be seated and the waitlist provided to us by the restaurant said we were next up for a long time just to find others were being seated before us that came in after us and we're down the list! Very unorganized and poorly run! read more

My husband and I went for dinner tonight and sat in the bar and I have to say the bartender Noah was phenomenal! He was so personable, friendly and attentive! THANK YOU Noah for making our dinner tonight so amazing, we more then appreciate it and you were the same way with all of your customers! Keep up the great work! It's people like you that make the world a much much better place!!! read more

I don't go go to chillis often since I had a bad experience recently but we decided to give it a shot one more time. One of my favorite things that we love is the Texas cheese fries with ranch. They are amazing!! I'm not a ranch lover but it's a great combination. On weekends they do have a wait sometimes but we always sit by the bar or the tall tables and we never wait. We don't wait long to get our food and they provide great service and prices! read more

Chili's - American Near Me - Midvale, Utah

To the Chillis in Midvale, Worst customer service ever! How do you put a 80 year old at the door by herself on a weekend night? Doing 3 things at once? I waited 45 mins behind 2 groups before being seated & we stared at open seats the whole time!!! Time I got sick of waiting & took a walk to the restroom to clear my mind caught a glimpse of the kitchen & im got discussed. You guys are not clean whatsoever. Finally after the 45 min torture we was seated near the back exit door where the main servers and who seemed to be the manager dicked off our entire meal! Disturbing conversations they was having making it uncomfortable for us & the other customers. While mrs 80s is having the time of her life seating ppl, cleaning tables & doing whatever tf she was doing!! The food was good! But customer service was trash. read more

August 15,2020 Sandy UT location This was a to go order. Chili's is guilty of FALSE ADVERTISING. I am a Chili's rewards member and as such I received an email telling me the ribs are on the 3 for $10 menu until August 31. When I ordered the ribs I was informed there is a $4 "up charge" for the ribs on the 3 for $10. REALLY??? That means they ARE NOT ON THE 3 for $10 menu are they??? I also ordered chips & salsa and asked for a printed receipt but when i got home i had neither. I'll make sure everyone I know will know CHILI's is dishonest. I won't be back and encourage others not to patronize Chili's either. read more

Chili's - American Near Me - Midvale, Utah

Weird...what a baffling experience. We showed up at 9:30 (closes at 11). 5 minutes went by before we were greeted by a host. No one was up front. It was as though we walked into a closed restaurant. We opted for the bar and sat there for another 10 minutes. The host noticed and said, "I don't know where the bartender is but she'll be back soon." Uh huh. Finally put in a drink and appetizer order. It's not busy but everything is sloooooooooow. Way slow. The funny part is I worked at this restaurant in my early 20s. Can't say I remember this odd lackadaisical attitude. We got drinks. I was so hungry I filled up on chips as we didn't get our food until near closing, and this was after I asked for it. I actually asked for it to go because my wife and I were so tired of waiting. I couldn't finish my meal at home because I went from being hungry to that miserable beyond of hunger. You know the feeling. Just so odd to see no one in the place and have this disjointed service. Again, like we were in a closed restaurant. It seemed like they were very interested in to-go orders and not attending to customers in the actual restaurant. So either don't go or order it to-go. It's a time warp in there. read more

Chili's - An unfinished burger. I'm stuffed in an awful way. Save yourself. - American Near Me - Midvale, Utah

The one time I went here with my pals we ordered plenty of food. Little did we know, the food would be cold and hard (the pasta). Not coming back here ever again. read more

I used to love chilis. used to. after today, never again. How do you put honey mustard on a BUFFALO chicken sandwich? That's not what I wanted, but it is what I got. Unfortunately since I ordered online, there isn't really a fast solution. My solution? boycott chilis. ps: how do you put lettuce in my mandarin oranges. read more

This place has just lost it. The waiters are friendly and are mostly still trying but management has totally checked out. The restaurant is grubby, the kind of dirty from months and months of no one doing any deep cleaning or holding any standards. $18 for fajitas that had barely warmed onions and was missing the chipotle butter which would have helped add some flavor. I usually send back the cheese/salsa/guac plate when it comes out with crusty cheese from being prepped way to far in advance. I didn't bother tonight, just dug under the crunchy shreds of cheese and ignored the weeping sour cream and brown tinges on the guacamole. This is one of their signature dishes, god help the fool who orders something they don't sell a lot of. This location and probably the chain as a whole needs an "under new management" sign and some effort put into the restaurant. UPDATE: Hey, Chili's Guest Engagement Team, read the other 1-star reviews and take action to fix the obvious problems rather than trying to tamp down bad Yelp reviews. Prove to us 1-starers that you genuinely care more than a canned response to a negative review and fix the problems in your restaurants. read more

Service was horrible. Never got our appetizer. Received the wrong drinks. Never got the sauce we asked for. Our waitress was in La-la land. My kid got the ribeye steak and I wouldn't even feed it to a dog it was so gross. Giving it 2 stars because 1/2 of the food was..... decent. Waitress asked if we wanted dessert. We said, no just the check thank you. Came back 10 minutes later.. "do you guys want dessert?" No. Just the check. (Lol) Never going back. This place will be out of business soon. read more

I haven't been to this location in years. I was in the area so we stopped in. We sat down quickly. And within a few minutes our server was taking our drink order. Then asked if we were ready to order, which we were. So he started taking our order. He was punching it in on electronica keypad, like an iPad. So before we were even done ordering our food, someone else was bringing our drinks to us. Fast! And as we walked away, someone brought out my soup! Holy cow that was fast! The meals were pretty quick as well. This is a great system! Our waiter was very nice. My only complaint was the menu was a bit different than the last time I was there. They didn't have a ton of things that interested me. So I ended up ordering an appetizer trio. Which was ok. But didn't really feel like a meal. Although it did fill me up. The cup of potato soup I got sure was delicious though! I should have gotten a bowl of that! My friend got a burger and said it was really good. read more

Chili's - Appetizer trio with onion petals, big bite sliders, and south west egg rolls. - American Near Me - Midvale, Utah

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It's so short staffed. We went and almost every table was empty but they said there was 1 server and it would take 30 minutes to be seated. Just to get seated.. then it would take forever to get our food and order, etc! So lame. We used to love this place, it was always our go to. I guess it's time to find a new go to! Hopefully they get it together eventually. read more

Love the Chicken Enchilada Soup and the girl that serves me each week. Free chips and salsa if you join their club. Always clean and has no annoying music. Love their food it is always top quality! read more

I'm really glad places like this are still open. A big menu with lots of good options. The food is almost always really good too. My big issue is with the curbside. Curbside is horrible. When they arrive at your car they are really nice but they take forever to get to your car. I've had to go in and get my food a few times because I've gotten tired of waiting. Really sucks to have to walk in and see the food just laying there waiting for someone to take it to you, who knows how long it's been sitting there. They also get things wrong in your order so be sure to check before leaving. read more

Came here with a large group on Saturday evening. The staff went out of their way to accommodate all of us and were super polite and helpful! Because of the size of the group we were spaced out for social distancing, and we had several people taking care of the whole group. Normally I like to time how long it takes between when I'm seated, and then again until I get my food. But on this occasion my table had chips and drinks so quickly that I forgot to start my timer! All in all everyone had a super good experience and the food was great too! read more

Good service despite staff shortages. They even accommodate my kid needs and food was awesome as always!

Well, I have recently learned that the cool thing is to love local and hate chain...ha ha. This is all news to me... So, I dig Chili's. I always get the skillet queso with bottomless chips & salsa. And the fajitas. Yum-o. The waiters at this location generally seem to be better than the others. Diet Coke never runs low. Crowds aren't too crazy. Pulling in to this shopping center from Ft. Union is always a bit of a zoo, bit parking's reasonable. So, yeah. Chili's is tasty. EVEN THOUGH IT'S CHAIN ha ha. read more

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This location is so poorly managed. My family and I frequent this location and it really is sad to see how mismanaged it has become. The last few visits have been anything but pleasant with employees not being trained, and parties being seated so out of order that multiple customers have to question why they are being jumped in line. We truly hope something is changed soon before this mismanagement drives us, as well as other customers, to find other places to take our business. read more