We had dinner last night. Extremely sick with food poisoning. We had ordered chicken fajitas and salad.

This place is really a hit or miss. Service is a hit or miss. Food is a hit or miss. Service wasn't bad. Food is okay. Sometimes servers are attentive and the sometimes you don't have any water until you're done with your meal. Food is okay because sometimes they forget what you ask for as sides. Or if you say light cheese on mash for one person at your table they don't put any cheese on anything else for anyone, which is odd. Some corn on the cob had cheese and some didn't. We would rather come to chilis than Applebee's though so we'll have to deal with it and hope we get good service and mediocre food. read more

Always enjoy Chills even my pickey eating daughter's. Dry Rub Ribs are definitely my favorite.

I placed a to-go order here recently. Pulled up and tapped on the app that I was there and the food came right out to my car. Soooo much food!! Hot and delicious just as if I were to sit inside. The 2 for $25 deal is a no brainer! Will be back again. read more

The fajitas were so good because the flavor was so awesome. I had the strawberry margarita and let me tell you, it was yummo! Also dessert was the salted caramel with ice cream. Tasted like pancakes so who wouldn't like that. Our server was great, I wish I remembered her name because she was a rockstar. She was taking orders, bringing out food, checking on us frequently, and working as bartender. Wow Right! read more

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It's Chili's; consistently the same everywhere. If you're craving chain-food, it delivers. This location gets pretty busy evenings and weekends as there aren't a lot of large chain restaurants in the general area. read more

I ate here yesterday and I was a little disappointed after ordering ribs then being told that they were out of ribs. I had a taste for ribs lol. I then order a side of mac'n' cheese and was told that was out also . I ordered sirloin and it was a little tough but overall it was pretty good . They have a really good money saver for two people including patron for two also . I've never seen drinks added in with the meal but great incentive. I don't know if I had 1 or 5 waitresses because I was visited by several waitresses that brought different things but I tipped well anyway. I was mildly satisfied with the whole experience. read more

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I have a long history with Chili"s restaurant. I used to go to the one in Fayetteville which was excellent I'd say about 10 years ago. For this reason, it was slightly exciting to have one open in Moore County. Unfortunately the quality for this location has been variable but mostly not very good. Years ago, a server told me she only worked here because it was the only place in town that didn't drug test! Oh well. I have not eaten here in three years. The one in Fayetteville has also gone downhill as well. I no longer consider Chilis a good place to go eat. Today, I missed lunch, I was in the mood for a burger, and for some reason about 5 PM I thought well why don't I swing by Chili's and eat there? maybe it won't be so awful... So I went in with a moderately bad attitude. I ate at the bar which was empty. There were a few diners scattered in the restaurant. I ordered the Santa Fe burger which was slightly spicy, a pretty good recipe. I ordered the burger medium and although it may have come somewhat medium rare it was excellent. The meat seemed to be very fresh. The fries were perfect. The service was very friendly and the server was nice her name was Sierra. Now, The restaurant was not crowded so they were not terribly challenged. Still, I was shocked that the quality and the food was very good. Keep in mind that I inflate my reviews and a five star may really mean 4 stars but we are not in midtown Manhattan so my expectations have been adjusted accordingly. Suffice it to say I will return to this Chilis. maybe next time I will even bring people with me! read more

Reason for visit: usually a beer and something on TV Service: Emily set the restaurant a few times but I mostly sit at the bar. The bartender's are friendly and very quick to give you service if it is not busy. Once he gets busy it seems like they get overloaded. The management helps out as best they can but it always seems like there shortstaffed. Food: there's nothing fancy here but there are some good lunch options and the basic American style grill food. I would not go here for a four star meal, nor what I go for healthy meal but if you want to have some spinach dip watch some football, and have a beer, with some smiling faces look no further read more

waited almost 15 minutes at the host stand and no one came out of the kitchen. we saw two servers by the computers and we made eye contact but they went back into the kitchen. read more

This Chili's I must have great management because the service is awesome and the food is great! The service by our server is always top notch! read more

Good food. Good curb side service. Fast and orders have been correct. Great way to grab a quick delicious lunch.

Trust the rating. Two adults and one child greeted after the three greeters finished what they were talking about with "Just two and a half". Server was great. Super nice and super attentive. Food was the biggest disappointment of the day. Chicken ctispers not crispy but chewy(microwave). My chipolte tenders were about 1/3 covered with sauce. Texas toast(not toasted). Kid cheeseburger so dry and over cooked. Kitchen crew just suffering. Manager was on the floor helping set up for a large group but we never spoke. Sounded like a construction crew working right next to us. You may think this review is kind of nit-picking but the overall experience just failed to please us in any way. Will be a very long time before we return. read more

I'll start by saying I'm usually very flexible as I am a server and have been a service manager. So St. Patrick's me and a friend decided drinks and food. So started with a wait empty restaurant but ok then got a margarita (my favorite drink) so I get one and the sour mix was so thick and sweet I couldn't do it so she has a manager remake again very thick and gross . So I try for a angry orchard server comes back there out of that so I ask for a minute as she seems to be in a rush. She never came back. Ok meal delicious looking salad on menu with shrimp option I'm exited... it comes out basically raw shrimp no seasoning i flag server down and she takes it back comes out with raw now raw seasoning on top . By this time decided we will drive else where for drink and conversation. read more

Chili's - Bars Near Me - Southern Pines, North Carolina

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There are many big issues at this location. I ordered chicken crispers, they were sent to me burnt. I had to send them back. It took almost 20 minutes to get replacement, and my wife was almost done with her meal. The restaurant is filthy. The floors greasy. The AC vent over top of me was dripping condensation on my head. I had to move my chair. The vents themselves are filthy with dust and grease and haven't been cleaned in a long time. There were cobwebs in the windows. This location used to be packed on Friday nights, but it was barely 1/3 occupied. Now I know why, because of the poor food quality and filthy restaurant. Even the chairs were dirty. The only positive was our waitress Kasey. She was attentive and always checking on us. She was very apologetic on the burnt food. The manager did comp the crispers meal. Someone needs to really take charge of this restaurant and get their act together. Nearby table of 4 ladies ordered salads. It took 30 minutes for them to get their salads. read more

I got a free appetizer in the email and had some gift cards from kelloggs rewards and that is what drew me here so I shouldnt complain. To start the queso was room temperature and the chips were 75 percent small broken crumbs. The ribs were so fatty that I couldnt even eat them. The mashed pototoes were lukewarm. My husbands sliders were red in the center. Only good thing was the onion rings. We will not be back for a very long time. If the manager would have stopped by, I wpuld have informed him but I never saw anyone that even looked like management. read more

I came to chili's to enjoy a nice dinner with my girlfriend for Valentine's Day. We enjoyed our original server.but she had to leave early so we were put with Lauren. She paid quite a bit of attention to the table next to us but after our server left she never came to our table for the 20 minutes we sat there. She was extremely rude and continuously shot dirty looks at me. She was also rude to the host on duty who was very kind and cool headed although the restaurant was extremely busy. That being said. If you have children I'm sure she is a decent server... if you're on a date I would definitely recommend requesting a different waitress. read more

We've visited Chili's many times over the years...mainly in Raleigh. On visits to the Sandhills we have enjoyed the local unit without any complaints. In fact our second visit recently was better than the previous visit. I had the double burger and it was delicious. So fresh and tasty. I did not think I could eat it all after I started with a bowl of soup. Wow, excellent taste...a cheesy broccoli. The fries were so good others at the table were quick to sample them. All in all it was good serving of food and delicious flavor. Priced at $8.00 BTW: I just read other reviews and I wonder if I was in the same place? read more

Arrived at about 1:25, not busy, 3 servers and reception girl. Waited 15 mins for beverage, 10 mins later order was taken. Of course ordered chip and salsa which never came, food sat in window for a while before it was brought to the table. They ran out of sweet tea and waited 15 more mins for refill. The bartender said she just started there and was not trained on menu or procedures. The manager was hit and miss on damage control with all the food issues and service issues. Was told by server kitchen staff is always outside smoking and was the reason for delay in getting food. With all of the issues here, probably will not be returning to this location... read more

This used to be a favorite place for us to go. Service was great and food was good. Last 4 times I was here service was slow beyond belief. I had written this place off but, it had been a while so I decided to give them another try. After about 5 minutes a server greeted me and asked for my drink order (I was in the bar area and seated myself). I asked her what beer they had on tap and she read off a decent list, many of which were local that I was unfamiliar with. I asked her about three and she didn't know them and said she'd check. She poured the three beers into double shot glasses, looked at them, poured them out and then told what color they were and "kinda" what they smelled like. Really? I'm supposed to make a decision based on that. Goodbye Chili's. read more

3.5 stars - I'll round up the number today. But definitely in between "Yay, I'm a fan" and "A-OK" Disclaimer: I'm the last guy that will rave about chain food. I'm a eat-local try-the-hole-in-the-wall place... I like to experiment. So today was kind of a shock for both my wife and I. The experience this evening was all around... competent! (?!?!) I know right? Place: Clean, renovated this past year. Service: My wait staff was attentive and diligent Food: Shockingly good. Neither the salsa nor guacamole was salty or underseasoned. They were fresh. The chips were fresh made. My short rib enchilada - same thing... seasoned appropriately, my wife's tequila chicken bowl-something or other was equally competent. Kids - they're easy to please - pizza and chicken fingers what else? My ice tea - I normally ask for half-half, but forgot to do so, but it didn't matter... it was not sickeningly sweet...it was just right. Price: No surprises there.. it was inexpensive. My wife and I were both pleasantly surprised. We will come back when we're in the mood for American style grill. Good value this evening. No complaints. Competent dining experience. Keep it up. Oh wait... no, one minor complaint... get some local craft brews in there please. Blue moon is not a craft brew... it just isn't. neither is PBR although I don't mind it in the summer time... they had Sam Adams Oktoberfest, but common... that's it? Besides, its Fall and 50 degrees out...you don't drink American Lager this time of year unless you're old (or young), and/or you're just looking to get intoxicated. I would have ordered a beer or two which would have raised profit margins if you had on tap something worth drinking... just sayin'. But if you're fine with me drinking ice tea, I'm good with it too... it was pretty good actually. Hint: Southern Pines Brewing Company IPA in the Winter... and their Cream Ale in the Summer. read more

I've been here twice in the last 3 months, absolutely the slowest service I have ever experienced! Got here at 12:30, 5-8 minutes for waitress to come to table, 1:15 finally got food! Wontbecoming back. read more

Terrible fajitas, all onions and absolutely no seasoning, cold fries for our burger, and everyone but our actual waitress was helpful

This restaurant has always been slow but at lunch today we walked into the restaurant with five occupied tables. There were three groups waiting to be seated. In the five to ten minutes we stood in the entrance we saw one waitress and one bartender. No one ever approached the people at the front. We left after about ten minutes. We won't visit this location again. read more

OMG. Could the service be any slower? I'm here with my kids and it is so slow. I'm not expecting fast food style service but you can see the folks just standing around talking. They need some supervision or a new supervisor. read more

I will never go to this restaurant again. The service was mediocre and the food was bearable... Or so I thought until an hour later when I started throwing up. Thank you so much for the food poisoning Chilis. read more

If I had seen the reviews I would not have stopped in. I'm glad I missed the reviews because I was pleasantly pleased with my experience. Last time I ate at Chili's was in 2008. My wife and I stopped in and made our order of a few Appetizers and I got a main of Mix and Match Trio Fajitas. (After seeing the menu again, I just realized I never got my beans, guac, or pico with my order). I must say that the meal was excellent. Overall we were very pleased with the entire experience. The food was seasoned perfectly and the taste was WOW. The flavor and tenderness of the meats for the fajitas was melt in your mouth tender. Everyone we can in contact with from walking in the door to paying the check was very pleasant. I had all intentions of leaving five stars but after realizing my order was incomplete I dropped a star for lack of attention to detail. Thank you. read more

The food took too long and forgot to make one of my orders! Burgers are very greasy & messy. I would not recommend this restaurant for a Sunday dinner or a quick bite. Wait time is about 25-30 to take your order& depending on the amount of guests you bring the wait time will be longer (the more people the longer the wait). The cook forgot to make one of my meals hence the beginning of my review. Again , I would not recommend. Also , not very good customer service! read more

My husband and I love to go to this Chilis. We usually go once a week, we always get great service and we love the food. In all the times we have gone, we only had a problem with the service once, and they were swamped that night. read more

Candy was our waitress and she was on point. Food and margaritas were delicious, hot, and came out on time. If you're ever in southern pines and come to chili's ask for Candy! read more

Very slow service. I was seated immediately but the wait for my beverage order took a while.There were 2 employees at the greeter desk standing talking almost my whole time.The restaurant was NOT busy but the time it took for my meal to be served was longer than it should of been. The food was ok. The loaded mashed were kinda soupy.... The chicken was ok. Then I had to ask for the check and she never returned to collect my money. I used the kiosk and left... not a positive experience. read more

great food and amazing service! our waiter got our order wrong but fixed it before we could say anything, we ordered the 2 for 20 and it was high quality food worth well over 20 bucks!!! we will be back!! read more

Chili's - 20 dollars for all this!!!!!!! - Bars Near Me - Southern Pines, North Carolina

Food was good, service was bad. I sat at the bar it took nearly 10 minutes for someone to asked if I've been helped yet. Then ordered chips and caso dip it took over 15 minutes to get, then people that ordered food after me got food first and all I order was burger and fries. Also fries were like value size there was hardly any on the plate. read more

My husband and I decided to go to Chili's for the first time in years because of the bad meal we had had previously . Unfortunately this had not improved . We ordered fajitas and not only did they lack flavor but the shrimp were under cooked we pushed them down against the hot skillet to finish cooking them. the chicken looked like it belong on salad no sizzle no flavor The tortilla container was delivered without tortillas Waitress never offered refills for our drinks. Disappointed all the way around. read more

I just ordered 3 ribs plates Togo and spent 62.00. I just got home and open one of my side item. They gave me 3 pieces of broccoli for my side item. Really Chili's, you could have filled up the container. Very disappointing!!! At least make it look good and don't try to be so cheap. read more

Took forever to be seated, took forever to get order taken, took forever to get food. Food was nasty and dry

My husband and I were here on Wednesday afternoon. It was the BEST !!!!!. Please try the Potato soup. It was AWESOME !!!!!. Our waitress was Great & I apologize forgetting her name. Our food was so tasty. I've never had soup like that before. We will be there again very soon. (3 for $10) Good Deal !!!!! read more

The service has always been pretty good but the wait for the food is killer. It is a regular spot for my husband and I. It needs better flavor in some entrees, and have come to only like a few dishes. read more

Disaster from the front door..slow service & cold appetizer that's suppose to be hot, Luke warm food that took forever to get to the table, server was nice & appeared to be embarrassed read more

I usually don't review restaurants but here it goes... My family went for dinner on Fathers day. We ordered the texas french fries with the works. The fries were very fresh and came put rather quickly. Our waitress Charity was very attentive and kept us laughing. She always had a smile on her face when she walked and never let our drinks go below half. Although she was very busy, she did not try to rush us to order. I ended up getting a combo with dry rub ribs, corn on the cob and french fries.My ribs were very tender and the corn was to die for. My wife ordered the pasta which she said was very tasty. A little spicy but tasty. We split the lava cake and had left overs to take home. Thank you Charity for such great service and thank you Chili's for having a great establishment! read more