Very knowledgeable and friendly service. Fixed our wood stove door problems and cleaned the stack.read more

First rate chimney is a good name for this company because that is exactly what we got first-rate…read moreservice. I had another company come out in September to do a cleaning. Supposedly he looked it over and told me it was all clean and I didn't need anything.... And charged me $150. That obviously was not true because the chimney got plugged up and we had a lot of smoke in our house. First rate chimney came out, took photographs and showed the creosote buildup that could not possibly have just happened since September. He did a great job on cleaning the chimney, sealing the flashings on the roof, took photos, and helped us to feel confident in using our wood burner. We will use him as our trusted chimney guy from now on. I highly recommend him. You'll get first rate service!!

We had an excellent experience with Lifetime Chimney. We…read morehave a chimney that we never use that needed to have a cap put on. Another company said they would only rebuild the entire fireplace and chimney. We never intend to use the fireplace and just needed to protect it from weather and creatures getting in. (We couldn't afford a complete rebuild in any case.) Lifetime Chimney saved us! They completed some repairing so they could install a cover/ cap, and they pressure washed the chimney. Miguel did an excellent job and was very kind. When I first called in, I spoke with Brian who was incredibly helpful! I was worried when I called in, but Brian explained what they needed to do. He patiently gave me clear information. The chimney looks great and it makes the house look great. We're relieved to have it protected now. I would hire this company again!

Outstanding! Michael was thorough in his inspection and explained everything to me from changes to…read morechimney safety over time (our house was built in 1928) to what we can and need to do today. He gave me suggestions but did not try and sell me anything I didn't need. After the inspection I had him install a stainless steel chimney cap for $275. We had one done at our other house that cost over $500 a few years ago. Lifetime Chimney is my personal go-to from now on and the place I recommend!

They live up to their name. Family owned business with a professional and personable expert. On…read moretime, informative, and reasonably priced. Highly recommend this company.

Cord provided excellent service to my family's gas fireplace. I am home sitting for them and while…read moregone their fireplace stopped working. Cord went out of his way during his busy day to add us in and get it fixed. We are so grateful and he did a great job, disassembling, cleaning fixing, and reassembling the fireplace. He left the job without a mess, and was efficient in his work.

Family Chimney repair is top notch. They did a partial rebuild of my chimney from the roofline up…read more They came out within days. The work they did is fantastic. I was very pleased with the bid. They had a very clear contract and filled it completely. Every single person I dealt with was kind and friendly. I won't hesitate to recommend them.

My chimney was falling apart, the roofers were afraid to touch it. Family Chimney came out and…read morerebuilt the chimney with immaculate precision! A few weeks later I ran into an issue with the damper, and the owner himself came out and diligently worked on the issue until it was solved. Excellent business, highly recommend!

I highly recommend Mr. Mantel. Chris, the owner, created a beautiful mantel for our fireplace. He…read moreasks great questions, offers sound advice about the different choices available, and helped guide me through the process. The mantel is just perfect. I have seen his other mantels so I knew he would do an amazing job. Chris is professional, knowledgeable and so easy to work with. I definitely would recommend Mr. Mantel.

It's beautiful satisfying workmanship and solid execution. I…read moreamazed by his ability to create interesting characteristics from the woodworking.

I have done business with Lisacs for 30 or more years. All…read morekinds of fireplaces from inserts to gas logs to modern electric units. There is simply no one better for either assistance in decision making , price , installation and on-going service. Recent experience proved this out once again as i shopped around and it became clear again that Lisacs has it all over the local competition. In fact , they are highly competive with online. I highly recommend them . Ron Eisen

I'd never recommend this company. Payed over $500. in Jan 2026, to replace a receiver and overall…read moreinspection. March, 2026 fireplace not working, replaced another four new batteries in receiver, worked for six weeks and receiver not working again. Called and they refuse to think that it has anything to do with the new receiver that they installed or that the worker may have installed wrong or damaged something. Receiver has only a 30day warranty which was never said to me (that says something in itself). and only will send someone out for $200. I should have researched them better. I now see they they only have 3star rating. It should be 1 for not standing behind their product or work.

This is a man that takes pride in his work. His prices are more than reasonable. He is extremely…read moreknowledgeable and willing to share that knowledge with his customer. I was worried we would need to have our 26 year old fireplace replaced. He found a combination of things that required repairs and was able to do all of them in one visit. He left the area as clean as it was when he arrived. I do not typically write reviews, but this is someone who deserves recognition for a job well done. Thank you Allen

Allen the fireplace guy fixed our fireplace today. He did a professional and wonderful job. He's…read moredependable and very fair.. thank you Allen.

There was no communication to tell us what part of the day the hot tub service crew was arriving,…read morewhich meant we could plan nothing else. The two-person crew were friendly and personable and our spa water was drained, re-filled and in good balance when they left. BUT the entire spa enclosure: walls, glass French door windows, sides of the spa and surrounding wooden deck was a mess of splattered white chemical spots EVERYWHERE. I was afraid it would not come off, so I had to scrub every surface on my hands and knees, etc, to get it back to normal. I called to complain and sent a photo, but have received no follow-up even though I was told the manager would be notified. Also, there was no promised follow-up regarding possible replacement of a spa neck pillow that was worn out. I'm left with the impression that this company does not care.

Helpful and knowledgeable customer service! Great location with lots of merchandise! We will be…read moreback!

Over the years, starting back in the '90s, Glenn has done a variety of jobs for me, including work…read moreon a Swedish wood burning stove in the mid '90s, chimney replacement, new flue cap, and he even repaired a Batchelder tile hearth so that I cannot tell where the broken/missing tiles had been. His is work is truly exceptional.

Do not trust. Broke our pellet stove and wouldn't fix. Currently in judicial process.read more