Troy, the owner and operator of Cheep Sweep, was the only person who arrived shortly after I…read morereached out to Yelp for help with my sprinklers. He took the time to ensure all of my sprinklers were spraying in the proper direction and set them to flare so more of my lawn was watered. Aside from professionally navigating my sprinkler system, I discovered he is also adept at upgrading systems, including drip lines. Cheep Sweep was established in 1980 and Troy is a one-man show. He's polite, timely, thorough and reasonably priced. He also provides dryer vent cleaning services! Troy received a five-star rating due to his long list of professional areas of knowledge, whether it be sprinkler systems or making sure your chimney is safely in tip-top shape.

Troy was very professional and courteous to us. Glad we went with him for the work on our…read morefireplace. Will be our go to contact from now on.

I was excited to have a professional clean the fireplace despite the hefty $350 price point…read more Unfortunately, I just paid a $150 fee despite no service being performed. Lindsey, who scheduled the appointment, was professional and explained that they serve one area on specific days, which is why it took weeks to get on the schedule. I made a mistake when I received a reminder text stating that no fire should be burning within a 24-hour window. I immediately called the morning of service to inform them that a fire had been going the night before, since their policy indicates that would prevent service. Despite my attempt to reschedule, I was told it was okay, that they would come later in the day, and that it would be fine. Instead, Rodney came while nobody was home, refused to service the fireplace, and left it partially disassembled. Lindsey later called to reschedule and did not mention any fee. Two days later, we received a surprise invoice for $150. At no point during scheduling or phone calls was this fee mentioned. It was only after I questioned the invoice that I was told it was in the fine print. I had been upfront and gave them the opportunity to reschedule, but they chose to come anyway and then charge me afterward. I paid the fee, but the experience felt untrustworthy--especially because Rodney claimed the fire vents were not opened as instructed. Because we were out of town, I believe he assumed he could say that without question. However, I had video evidence showing that I paid someone to follow his instructions exactly and open the vents. When I confronted him with this, he became defensive and said it didn't matter and that I would have to pay regardless. I offered an opportunity to resolve this privately, but the trust was broken, and it became clear they felt empowered by the scarcity of chimney sweepers in this area. Fortunately, I found another chimney sweeper and was able to create a safe environment without any hassle. I wouldn't recommend this company unless you truly have no other option.

Rodney and Isiah were amazing. So professional, kept the house spotless during the sweep, and were…read moredone in less than an hour working as a team! 100% recommend!

Contacted regarding chimney cleaning. Responsive, prompt, on…read moretime, attentive, friendly, reasonably priced, prepared, will use again. Think that covers it!

Was amazed at the speed of his response and the work that was done. He came out THE SAME DAY and…read morestarted the job. Am very pleased with his work.

Brian from Chim chimney is the man! He always shows up, is trustworthy for my fireplace and all of…read moremy clients and I'm happy to recommend him whenever I can. He even showed up on a busy weekend to fix a stove for some friends of mine. There is nobody locally that knows more about stoves and fireplaces. I highly recommend Chim Chimney

I needed my gas stove cleaned and didn't know who to call. I tried chimney cleaning hoping they did…read moregas as well. I was so excited to find that they do all gas, wood and pellet stoves. The cleaner Brian showed up on time and went right to work. He cleaned it and got all the white yuck off the glass. He even did something to make that stuff not collect like that! I'm very happy with their service and the price was good too. I even got what they call a service agreement which means I will be notified by them next year to get on their cleaning schedule and that will get me a discount. Yay for this company and a big shout out to Brian!

Use him every year. Wonderful guy, great price, and timely service. I would recommend to anyone…read morewho needs this service.

I was pleased with how quickly they responded to my needs and how knowledgeable and helpful they…read morewere.

Loren and Dave came by even though they are booked solid. We had been told we needed about $2500…read morein repairs by another company. Loren checked the stove pipe, cleaned the catalytic converter, put in an in pipe thermometer and explained how best to use our stove - all under $100. We highly recommend them!

I was extremely pleased with the outstanding, comprehensive safety check and service performed on…read moreour 25 year old Columbia Bay Quadra-Fire freestanding gas stove. The two service technicians, Tyler and Russel were impressive, competent professionals, who brought our stove back to top working order. I was also impressed during my phone conversations with both Mindy and Kaylee, when I called to arrange for the service. I learned that both the Chimney Sweep operation and Northcoast Hearth and Stoves are affiliated and they are family owned businesses. It was very clear to me that these good folks take pride in serving their customers well. They have earned my respect, "5 stars+" and I will not hesitate to call on them in the future. I will also recommend them to my friends and colleagues. Steve S. Arcata, Ca.

The communication of this business is absolutely atrocious. We had set an appointment vet this…read moremorning from 8-10am. I confirmed on yelp the appointment at eight in the morning. Had a little after 10 AM. I called to see where the people are at and the guy called and said that they had another job that they were doing and I was wondering if we could reschedule. The whole point of the appointment is to save the timeslot. I picked a weekend because it's the only time that I am home. A few hours later, he contacted me and asked if I have time this afternoon I said yes. Because I want to be clear on the price. I asked him and he said the inspection was free, but the cleaning prices started at 199 and depending on how much smut was in the chimney was determined the price. When I asked for clarity, this is the message that he sent... Please see picture. He was very rude and said it was not rocket science. For a new company in Humboldt this is not the way to treat customers. Buyer beware. Update: he just texted me back with the second text.

From the owner: At Chimney Sweep Sacramento, we are dedicated to providing top-quality chimney cleaning,…read moreinspection, and repair services to homeowners across the Sacramento area. With a commitment to safety, efficiency, and customer satisfaction, we help keep your fireplaces running smoothly and your homes safe from potential hazards. Our team of skilled technicians uses state-of-the-art equipment to ensure thorough and reliable results every time. Whether you need routine maintenance, a deep cleaning, or expert repairs, we’re here to deliver exceptional service tailored to your needs. Trust Chimney Sweep Sacramento to keep your chimney and fireplace in top shape—your safety and satisfaction are our priorities!

He came to my house, did a brief inspection through the living room fireplace by placing a mirror…read moreto see the chimney. Then he told me the chimney was totally clean, nothing to sweep. I was delighted. I told him I was willing to pay his trip to my house, he said $100，I thought it was bit too much, but didn't argue, said yes. I was going to pay him right there and then, he said he would notify his niece and set up an account and send me the bill. Two weeks later, the bill was sent through emai, charging me the total amount $250. I called and emailed many times disputed the amount, no answer and no response from them. I also sent them a letter with a check of $100. And they sent the email again and again with the same amount of charge, threatening if not paid in full, an interest of 20% would be added until the bill was paid! they never answered their phone. It is a scam and total ripoff!

My stove was not drawing correctly and when I called Chimney Doctor I asked them to send either the…read moremanpower or equipment to move the wood stove. Their employee showed up alone and repeated the diagnostic steps that I already had done and did not bring the equipment to move the stove. When I overlooked the work being done, I distinctly smelled alcohol on this man. While he was almost done he charged me $200.00 service call fee and said he would have to return. I just wanted him out of my house as he was complaining obnoxiously about the work his job required. I should have called the CHP and reported his condition. When I called the owner, she was apologetic and promised to return my check. She acknowledged some issues with the employee and thanked me for not reporting him. The check and my calls were never returned. I called the other chimney service and got professional young men that fixed my wood stove.

Excellent service. Easy to make an appointment. Technician…read morecalled to confirm and asked if early on my appointment day would work. Which it did. Very polite young man named Anthony arrived with a warm greeting. Explained the service, put down drop clothes and preceeded with cleaning. When finished he cleaned up, sweep the entire area very well. Then showed my all of the before and after photos of the chimney, spark arrester, inside of the fireplace. Took payment. I'll never go anywhere else. Extremely happy with The Fire Place and recommended them HIGHLY.

As one can imagine this trade is not for the faint of heart and even though we have met many great…read morechimney sweeps none have offered this level of service, followup, punctuality, and professionalism we received from Phil and the staff at The Fire Place. Phil's attention to detail and cleanliness are difficult to say the least in the trade of cleaning suit and tar and ashes from metal, but darned if he wasn't able to finish up without us knowing he was even there. thanks again Phil. If we ever need anything fireplace related etc you will be our first call.